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 * Home
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 * Order Tracking
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 * Search
 * Contact Us
 * Terms of Service
 * Shipping Policy
 * Refund Policy
 * Privacy Policy
 * Track Your Order
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 * Shoe Size Guide
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 * INTELLECTUAL PROPERTY RIGHTS

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US DollarEuroBritish Pound SterlingCanadian DollarAustralian DollarAfghan
AfghaniAlbanian LekAzerbaijani ManatAlgerian DinarAngolan KwanzaArgentine
PesoArmenian DramAruban FlorinBahamian DollarBahraini DinarBangladeshi
TakaBarbadian DollarBelarusian RubleBelize DollarBermudan DollarBhutanese
NgultrumBitcoinBolivian BolivianoBosnia-Herzegovina Convertible MarkBotswanan
PulaBrazilian RealBrunei DollarBulgarian LevBurundian FrancCambodian RielCape
Verdean EscudoCentral African CFA FrancCFA Franc BCEAOCFP FrancCzech Republic
KorunaCayman Islands DollarChilean PesoChinese YuanColombian PesoComorian
FrancCongolese FrancCosta Rican ColonCroatian KunaCuban Convertible PesoCuban
PesoDanish KroneDjiboutian FrancDominican PesoEast Caribbean DollarEgyptian
PoundEritrean NakfaEthiopian BirrFalkland Islands PoundFijian DollarGambian
DalasiGeorgian LariGhanaian CediGibraltar PoundGold OunceGuatemalan
QuetzalGuernsey PoundGuinean FrancGuyanaese DollarHaitian GourdeHonduran
LempiraHong Kong DollarHungarian ForintIcelandic KronaIMF Special Drawing
RightsIndian RupeeIndonesian RupiahIranian RialIraqi DinarIsle of Man
PoundIsraeli New ShekelJamaican DollarJapanese YenJersey PoundJordanian
DinarKazakhstani TengeKenyan ShillingKuwaiti DinarKyrgystani SomLaotian
KipLatvian LatsLebanese PoundLesotho LotiLiberian DollarLibyan DinarLithuanian
LitasMacanese PatacaMacedonian DenarMalagasy AriaryMalawian KwachaMalaysian
RinggitMaldivian RufiyaaMauritanian OuguiyaMauritian RupeeMexican PesoMoldovan
LeuMongolian TugrikMoroccan DirhamMozambican MeticalMyanmar KyatNamibian
DollarNepalese RupeeNetherlands Antillean GuilderNew Taiwan DollarNew Zealand
DollarNicaraguan CordobaNigerian NairaNorth Korean WonNorwegian KroneOmani
RialPakistani RupeePanamanian BalboaPapua New Guinean KinaParaguayan
GuaraniPeruvian Nuevo SolPhilippine PesoPolish ZlotyQatari RialRomanian
LeuRussian RubleRwandan FrancSaint Helena PoundSamoan TalaSao Tome and Principe
DobraSalvadoran ColonSaudi RiyalSerbian DinarSeychellois RupeeSierra Leonean
LeoneSilver OunceSingapore DollarSolomon Islands DollarSomali ShillingSouth
African RandSouth Korean WonSri Lankan RupeeSudanese PoundSurinamese DollarSwazi
LilangeniSwedish KronaSwiss FrancSyrian PoundTajikistani SomoniTanzanian
ShillingThai BahtTongan PaʻangaTrinidad and Tobago DollarTunisian
DinarTurkmenistani ManatTurkish LiraUgandan ShillingUkrainian HryvniaUnited Arab
Emirates DirhamUruguayan PesoUzbekistan SomVanuatu VatuVenezuelan
BolivarVietnamese DongYemeni RialZambian Kwacha
 CAD
 *  US Dollar
 *  Euro
 *  British Pound Sterling
 *  Canadian Dollar
 *  Australian Dollar
 *  Afghan Afghani
 *  Albanian Lek
 *  Azerbaijani Manat
 *  Algerian Dinar
 *  Angolan Kwanza
 *  Argentine Peso
 *  Armenian Dram
 *  Aruban Florin
 *  Bahamian Dollar
 *  Bahraini Dinar
 *  Bangladeshi Taka
 *  Barbadian Dollar
 *  Belarusian Ruble
 *  Belize Dollar
 *  Bermudan Dollar
 *  Bhutanese Ngultrum
 *  Bitcoin
 *  Bolivian Boliviano
 *  Bosnia-Herzegovina Convertible Mark
 *  Botswanan Pula
 *  Brazilian Real
 *  Brunei Dollar
 *  Bulgarian Lev
 *  Burundian Franc
 *  Cambodian Riel
 *  Cape Verdean Escudo
 *  Central African CFA Franc
 *  CFA Franc BCEAO
 *  CFP Franc
 *  Czech Republic Koruna
 *  Cayman Islands Dollar
 *  Chilean Peso
 *  Chinese Yuan
 *  Colombian Peso
 *  Comorian Franc
 *  Congolese Franc
 *  Costa Rican Colon
 *  Croatian Kuna
 *  Cuban Convertible Peso
 *  Cuban Peso
 *  Danish Krone
 *  Djiboutian Franc
 *  Dominican Peso
 *  East Caribbean Dollar
 *  Egyptian Pound
 *  Eritrean Nakfa
 *  Ethiopian Birr
 *  Falkland Islands Pound
 *  Fijian Dollar
 *  Gambian Dalasi
 *  Georgian Lari
 *  Ghanaian Cedi
 *  Gibraltar Pound
 *  Gold Ounce
 *  Guatemalan Quetzal
 *  Guernsey Pound
 *  Guinean Franc
 *  Guyanaese Dollar
 *  Haitian Gourde
 *  Honduran Lempira
 *  Hong Kong Dollar
 *  Hungarian Forint
 *  Icelandic Krona
 *  IMF Special Drawing Rights
 *  Indian Rupee
 *  Indonesian Rupiah
 *  Iranian Rial
 *  Iraqi Dinar
 *  Isle of Man Pound
 *  Israeli New Shekel
 *  Jamaican Dollar
 *  Japanese Yen
 *  Jersey Pound
 *  Jordanian Dinar
 *  Kazakhstani Tenge
 *  Kenyan Shilling
 *  Kuwaiti Dinar
 *  Kyrgystani Som
 *  Laotian Kip
 *  Latvian Lats
 *  Lebanese Pound
 *  Lesotho Loti
 *  Liberian Dollar
 *  Libyan Dinar
 *  Lithuanian Litas
 *  Macanese Pataca
 *  Macedonian Denar
 *  Malagasy Ariary
 *  Malawian Kwacha
 *  Malaysian Ringgit
 *  Maldivian Rufiyaa
 *  Mauritanian Ouguiya
 *  Mauritian Rupee
 *  Mexican Peso
 *  Moldovan Leu
 *  Mongolian Tugrik
 *  Moroccan Dirham
 *  Mozambican Metical
 *  Myanmar Kyat
 *  Namibian Dollar
 *  Nepalese Rupee
 *  Netherlands Antillean Guilder
 *  New Taiwan Dollar
 *  New Zealand Dollar
 *  Nicaraguan Cordoba
 *  Nigerian Naira
 *  North Korean Won
 *  Norwegian Krone
 *  Omani Rial
 *  Pakistani Rupee
 *  Panamanian Balboa
 *  Papua New Guinean Kina
 *  Paraguayan Guarani
 *  Peruvian Nuevo Sol
 *  Philippine Peso
 *  Polish Zloty
 *  Qatari Rial
 *  Romanian Leu
 *  Russian Ruble
 *  Rwandan Franc
 *  Saint Helena Pound
 *  Samoan Tala
 *  Sao Tome and Principe Dobra
 *  Salvadoran Colon
 *  Saudi Riyal
 *  Serbian Dinar
 *  Seychellois Rupee
 *  Sierra Leonean Leone
 *  Silver Ounce
 *  Singapore Dollar
 *  Solomon Islands Dollar
 *  Somali Shilling
 *  South African Rand
 *  South Korean Won
 *  Sri Lankan Rupee
 *  Sudanese Pound
 *  Surinamese Dollar
 *  Swazi Lilangeni
 *  Swedish Krona
 *  Swiss Franc
 *  Syrian Pound
 *  Tajikistani Somoni
 *  Tanzanian Shilling
 *  Thai Baht
 *  Tongan Paʻanga
 *  Trinidad and Tobago Dollar
 *  Tunisian Dinar
 *  Turkmenistani Manat
 *  Turkish Lira
 *  Ugandan Shilling
 *  Ukrainian Hryvnia
 *  United Arab Emirates Dirham
 *  Uruguayan Peso
 *  Uzbekistan Som
 *  Vanuatu Vatu
 *  Venezuelan Bolivar
 *  Vietnamese Dong
 *  Yemeni Rial
 *  Zambian Kwacha

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REFUNDS & RETURNS POLICY

--------------------------------------------------------------------------------

By placing an order, You confirm that You have read, understood and accepted
these following policy.

Returns

Our policy lasts 7 days from arrival date. If 7 days have gone by since you
received the item, unfortunately, we can’t offer you a refund or exchange.

We accept the return on products which were shipped out by us and if the item is
faulty due to an error on our end (e.g. wrong item or damaged item). Item(s)
must be returned together with proof of purchase.

To be eligible for a return, your item must be unused and in the same condition
that you received it. It must also be in the original packaging. All returns are
subjected to 15% restocking fees.


Please note that certain products are not eligible for refund for hygienic
reasons. These items include: Hats, headbands, socks, wraps, swimwear and bras &
liquids, food related, health & personal care items.

Return shipping costs are not refunded. The customer will be responsible for
paying to send the item back to us. Please consider using a trackable shipping
service or purchasing shipping insurance.

IMPORTANT: Please contact our Customer Support on shop@arcofit.com to ask for
RMA. You will be provided with a specific Return Center address. 

Refunds are processed within 7-10 business days of receiving your return
(excluding weekends or holidays).

(!) We reserve the right to deny returns that do not comply with our Return
Policy.

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify
you that we have received your returned item. We will also notify you of the
approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will
automatically be applied to your credit card or original method of payment less
15% of the original payment (restocking fee), within a 2-3 business day.

You may inquire for a replacement within 48 hours upon receiving. We require a
photo/video showing the defect in quality or size so we can send you a
replacement.

You are not eligible to apply for a refund if:
1. Your order did not arrive due to factors within your control (i.e. providing
the wrong shipping address).
2. Your order did not arrive due to exceptional circumstances outside the
seller’s control (i.e. not cleared by customs, delayed by a natural disaster).
3. Other exceptional circumstances outside of our control. 
4. You make wrong orders and we have shipped your orders.
5. You make wrong orders and you do not want to return the item ( Buyer must pay
for the return shipping since they are asking for exchange for the items, this
might happens usually for the item which has variants of size, that is why we
always encourage buyer to check our sizing chart very carefully before making
the orders to avoid any different perception of sizing standard for some
countries or manufacturers. )
6. You change your mind after the orders reach your country and asking for
return.


Undeliverable Packages

We may on occasions have packages returned to our warehouse because it was
undeliverable. This generally happens for one of the following reasons:

 * An incorrect shipping address was entered at checkout
 * The courier failed in their attempt to deliver the package or the package was
   not picked up from a local depot within the time specified
 * The package was refused by the recipient

ARCOFIT is not responsible for packages returned as undeliverable. We will also
not issue a credit or refund for the items in these packages. please contact
your local post office to file a claim.

Lost or Stolen Packages (While in transit)

If your package has been lost in transit, Please reach out to us by email as we
will likely send you out a replacement at no extra charge to you.

For any other questions regarding shipping, etc, please visit our FAQ!

Late or missing refunds (if applicable)

Please note that some refund transactions take a while to be posted to your
account. So, if you do not see the transaction immediately after our refund
notification, don’t panic. It just means that the process hasn’t been completed
yet as it may take some time for your refund to be officially processed and
posted to your account.

So, we ask that you do the following:

 * Bank Payment: Check your bank account. If it is not posted, contact your bank
   to query whether a refund is on your account to be processed.
 * Credit card payment: Contact your credit card company and ask whether they
   see any pending transactions on the account.

NOTE: There is often some processing time (2-5 business days) before a refund is
posted.

If after you’ve done both actions you still have not received your refund,
please contact us at shop@arcofit.com

Order cancellations

All order cancellations must be done within 6 hours of placing the order.

We reserve the right at any time after receipt of the order to accept or decline
the order, or any portion thereof, in our sole discretion, even after the
customer receives an order confirmation or after the credit card has been
authorized. If the credit card has already been authorized for the purchase and
the order is canceled, we will issue a credit to the original method of payment.

Any cancellation made after an order has been placed will be subject to a
cancellation fee (15% of your total order value exclude shipping fee) will be
applied for the cancellation regardless of the time the order has been placed
(even if it is just a second later) as the merchant processor/credit card
charges us a fee for cancellations.

Please note that any orders that have already been packed or shipped cannot be
cancelled.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale and discounted
items are considered “Final Sale” and cannot be refunded (Exception: if you
receive a delivery containing defected goods, wrong size/color/type or wrong
product, please contact us, and we will do everything we can to correct our
mistake.). Returns on sale items, discounted items or items purchased with a
discount code can be exchanged/returned for store credit only.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange
it for the same item, please contact us to get the Return Authorization number
and we are happy to assist you.

Shipping

You will be responsible for paying for your own shipping costs for returning
your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to
reach you may vary.

If you are shipping an item over $75, you should consider using a trackable
shipping service or purchasing shipping insurance. We don’t guarantee that we
will receive your returned item.

*Delivery Time Note: In any case, regardless of events beyond control and
without the fault or negligence of us. We cannot offer a refund if delay in
delivery time causes by those force majeure clauses. Please allow product
delivery within a suitable period which is appropriate to the circumstances.

--------------------------------------------------------------------------------

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 * Contact Us
 * Terms of Service
 * Shipping Policy
 * Refund Policy
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 * Payment Methods
 * Shoe Size Guide
 * DMCA Report
 * About us
 * INTELLECTUAL PROPERTY RIGHTS

© 2021, ARCOFIT

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