www.blakemichellemorgan.com Open in urlscan Pro
141.193.213.21  Public Scan

Form analysis
0 forms found in the DOM

Text Content

We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or
content, and analyze our traffic. By clicking "Accept All", you consent to our
use of cookies.

Reject All Accept All
Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions.
You will find detailed information about all cookies under each consent category
below.

The cookies that are categorized as "Necessary" are stored on your browser as
they are essential for enabling the basic functionalities of the site. ... Show
more

NecessaryAlways Active

Necessary cookies are required to enable the basic features of this site, such
as providing secure log-in or adjusting your consent preferences. These cookies
do not store any personally identifiable data.

No cookies to display.

Functional

Functional cookies help perform certain functionalities like sharing the content
of the website on social media platforms, collecting feedback, and other
third-party features.

No cookies to display.

Analytics

Analytical cookies are used to understand how visitors interact with the
website. These cookies help provide information on metrics such as the number of
visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance

Performance cookies are used to understand and analyze the key performance
indexes of the website which helps in delivering a better user experience for
the visitors.

No cookies to display.

Advertisement

Advertisement cookies are used to provide visitors with customized
advertisements based on the pages you visited previously and to analyze the
effectiveness of the ad campaigns.

No cookies to display.

Reject All Save My Preferences Accept All
 * Skip to primary navigation
 * Skip to main content
 * Skip to footer

Blake Morgan

Customer Experience Keynote Speaker & Futurist

 * 
 * 
 * 
 * 
 * Get Blake’s Newsletter

Menu
 * Home
 * About
 * Speaking Submenu
   * Work with Blake
   * Testimonials
 * Books Submenu
   * 8 CX Laws
 * Podcast
 * Course
 * Community
 * Articles
 * Press Submenu
   * Media
   * Media Kit
 * Contact


" THE QUEEN OF CUSTOMER EXPERIENCE "


- META


" THE QUEEN OF CUSTOMER EXPERIENCE "


- META



Blake really brought this topic to life with a compelling and entertaining
presentation for my leadership team spurring some great team thinking and
discussions.


Donna Morris
Chief People Officer, Walmart


We pioneered a new conference format by creating the world’s first virtual
reality customer experience event and Blake was our highest rated speaker!


Dor Danieli
Director of Marketing, NICE


Blake brought energy, insight, and inspiration – Blake delivers brilliantly,
speaks from the heart, and provokes insightful discussions.


Leigh Segall
Chief Strategy Officer, Smart Communications


Blake’s expertise, knowledge, and ability to connect with our entire staff was
valuable and left a profound impact on our organization.


Atif Elkadi
Deputy CEO, Ontario International Airport


Blake delivered an impactful speech and left our leadership team with inspiring
ideas we could apply to our own manufacturing business.


Mark Anzelc
VP Supply Chain, ParkerHannifin


At our Norway event Blake was a pleasure to work with, delivered the
presentation with a high level of professionalism, and received outstanding
feedback from attendees.


Kristin Haug
Program Manager, Tekna


She’s a storyteller at heart and engages audiences with great examples of
customer experiences from both the consumer and employee’s standpoint.


Lisa Pintchman
VP Communications, Pega


Blake’s belief that companies should use empathy to make customer-centricity a
key tenet of their business strategy hits the larger industry issue of poor
customer service on the head.


Gina Perini
President & CEO of Somos, Inc.


Blake is a true leader in the customer experience space – she is an engaging,
insightful, and fun speaker.


Charlie Isaacs
CTO, Salesforce


Many of our customers came up to me after her keynote and identified simple and
impactful ways they could apply what Blake taught.


Chris Chumley
President, COO, CampusLogic


Blake has a unique ability to take a complex topic such as how technology is
re-shaping the customer experience and break it down for audiences to easily
understand and implement.


Matt Banaszynski
CEO, Independent Insurance Agents of Wisconsin


Blake painted a picture of the importance of a winning customer experience
leveraging examples that resonated with our attendees.


Peter Davey
EVP Head of Product Innovation & Labs, The Clearing House

Previous Slide
Next Slide


WATCH BLAKE'S DOCUMENTARY




MEET BLAKE

Blake Morgan was called “The Queen of CX” by Meta. She is a customer experience
futurist and author of three books on customer experience. Her new book is
called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A
Business Around Today’s Customer. Blake has taught courses at Columbia
University, Rutgers Executive MBA program and UC San Diego. She is an instructor
for LinkedIn Learning.

Blake is the host of The Modern Customer Podcast. She lives in the Los Angeles
Area with her husband, their two children and two dogs.

Learn More


THE 8 LAWS OF CUSTOMER-FOCUSED LEADERSHIP


NEW RULES FOR BUILDING A BUSINESS AROUND TODAY’S CUSTOMER

Using cutting-edge research and interviewing top leaders across industries,
customer experience futurist Blake Morgan has pulled together eight new laws
that the best companies follow in terms of building and maintaining a focus on
the customer. Customer experience is a decision leaders must make every day, and
this book shows you how.

Pre-Order Your Copy
More Books by Blake



BLAKE ON YOUTUBE

Catch Blake's podcast on her YouTube channel
Follow Blake


LISTEN TO BLAKE

Listen to Blake’s award winning customer experience podcast
Subscribe


BLAKE'S FORUM

Join Blake’s Customer Experience Futurist Forum on Linkedin
request access


FOOTER


STAY CONNECTED


 * 
 * 
 * 
 * 
 * Get Blake’s Newsletter

 * © Copyright 2024 Blake Morgan. All Rights Reserved.
 * • Privacy Policy
 * Site by Moxie Design Studios

Scroll Up
Click for sound