ceir.gov.in Open in urlscan Pro
196.1.111.146  Public Scan

Form analysis
0 forms found in the DOM

Text Content

भारत सरकार

संचार मंत्रालय

GOVERNMENT OF INDIA

MINISTRY OF COMMUNICATIONS

SKIP TO MAIN CONTENT


A- A A+


भाषा
हिंदी

दूरसंचार विभाग

DEPARTMENT OF TELECOMMUNICATIONS




 * CEIR Services   
   Block Stolen/Lost Mobile Un-Block Found Mobile Check Request Status Forgot
   Request ID
 * Applications   
   Know Your Mobile APP IMEI Verification
 * Contact Us
 * Help
 * Public Notices
 * How to block?

Login



Block Stolen/Lost Mobile

Un-Block Found Mobile

Check Request Status

Forgot Request ID


  CEIR DASHBOARD


17,67,108

MOBILES BLOCKED




10,14,835

MOBILES TRACED





KNOW YOUR MOBILE (KYM)

Through KYM, you can check the validity of your mobile device even before buying
it. IMEI is written on the mobile packaging box. It could be found on the mobile
bill/invoice. From your mobile you can check the IMEI number by dialling *#06#,
IMEI number will be shown on mobile screen. If the status of the mobile is shown
as Black-listed, duplicate or already in use, please avoid buying the mobile.
KYM could be used through any of the following 3 methods.

SMS

Type KYM <15 digit IMEI number> from your mobile and send the SMS to 14422.

KYM APP

Download the KYM app from Play Store (for Android) or from App Store (for iOS).

WEB PORTAL

To use the web portal, click here.


 CEIR RELATED CONTENT





 CEIR NEWS


CYBER CRIME WING TO USE CEIR PORTAL FOR TRACING STOLEN OR LOST MOBILE PHONES

--------------------------------------------------------------------------------

Tracing stolen and lost mobile phones could become easier in future in the
State. The Tamil Nadu Cyber Crime Wing al...

--------------------------------------------------------------------------------

 thehindu.com

CEIR PORTAL: TELANGANA LEADS WITH 67.98 PER CENT RECOVERIES OF LOST, STOLEN
MOBILE PHONES

--------------------------------------------------------------------------------

In total, 5,038 lost or stolen mobile devices were recovered in 110 days, of
which the last 1,000 devices were recove...

--------------------------------------------------------------------------------

 indianexpress.com




 FREQUENTLY ASKED QUESTIONS


WHAT IS THE IMEI NUMBER?

The IMEI uniquely identifies an individual mobile device. The IMEI is unique to
every Mobile Equipment [“ME”] and thereby provides a means for controlling
access to GSM networks based on ME Model or individual units. The IMEI consists
of a number of fields totaling 15 digits having digits from 0 to 9. The first
eight digits are called Type Approval Code (TAC).

WHO ISSUES THE IMEI NUMBER?

The GSMA is the allocation authority for IMEI number which is allocated by
authorised reporting bodies that allocates the TAC number to manufacturer, brand
owners etc. Mobile phone manufacturers assign IMEI numbers to each device based
on TAC number allotted to them by the Reporting bodies appointed by Global
System for Mobile Communications Association (GSMA). Dual SIM phones will have
two IMEI numbers.

HOW TO CHECK THE IMEI NUMBER IN THE MOBILE DEVICE?

User can dial *#06# in their device to check the IMEI number allotted to the
mobile devices.

HOW TO VERIFY THE IMEI NUMBER IN THE MOBILE DEVICE?

User can verify their IMEI details by sending SMS “KYM<15 digit IMEI number>” to
14422.

WHAT INFORMATION CAN I OBTAIN THROUGH IMEI VERIFICATION?

IMEI verification message provides information about the manufacturer, device
type, brand name, and model number.

WHAT IS THE CURRENT REGULATION W.R.T. IMEI NUMBERS WORKING ON THE TELECOM
NETWORK?

Mobile Phones with all Nulls or Zeros or invalid IMEI numbers are not allowed to
work on Telecom Network.

WHAT IS THE RESPONSIBILITY OF MANUFACTURERS/BRAND OWNER W.R.T. IMEI NUMBER?

Mobile Manufacturer/Brand Owner is required to implant genuine IMEI number as
allocated by reporting bodies of GSMA in mobile devices at the time of
manufacturing.

WHAT IS AN EIR?

An Equipment Identity Register [“EIR”] is a network entity used in GSM networks
that stores lists of IMEI numbers, which correspond to physical handsets and not
to subscribers. Every mobile network in India has an EIR. The mobile network
operator’s primary tool used to prevent the connection and use of stolen or
counterfeited devices is the Equipment Identity Register (EIR), which contains a
domestic blacklist and the sharing and consolidation of blacklists from multiple
operators from various jurisdictions via the GSMA’s IMEI Database. These
capabilities are used to block devices from receiving service based on the IMEI
transmitted by the device to the mobile network.

WHAT IS CEIR?

A Central Equipment Identity Register [“CEIR”] is a centralised database of
mobile equipment identifiers (i.e. IMEI for networks of GSM standard). Such an
identifier is assigned to each SIM slot of the mobile device. Such a CEIR may
include the following lists:
 a. White list for devices that are allowed to register in a cellular network,
 b. Black list for devices that are prohibited registration in a cellular
    network, and
 c. Grey for devices in intermediate status (i.e. when it is not yet defined
    whether the device should be placed in the white list or the blacklist).

The CEIR acts as a central system for all network operators connected to their
EIRs to share blacklisted mobile devices so that devices blacklisted in one
network will not work on other networks even if the SIM card in the device is
changed.

WHY CEIR IS REQUIRED?

The CEIR (Central Equipment Identity Register) is a centralized system
implemented to manage and track mobile devices using their International Mobile
Equipment Identity (IMEI) numbers. It will help in combating mobile device theft
and misuse.

WHAT ARE GUIDELINES/ STANDARDS FOR SECURITY OF IMEI OF MOBILE DEVICE?

As per 3GPP TS 22.016 version 15.0.0 Release 15The IMEI shall be unique and
shall not be changed after the ME’s final production process. Over the past few
years technology has become more secure & Brand owners are doing best-case
efforts to deliver fool proof devices to customers.

WHAT IS CONSIDERED AS UNLAWFUL TAMPERING OF MOBILE DEVICE EQUIPMENT
IDENTIFICATION (IMEI) NUMBER?

It shall be unlawful, if a person except the manufacturer:
 a. Intentionally removes, obliterates, change or alter unique Mobile Device
    Equipment Identification number; or
 b. Intentionally use, produce, traffic in, have control or custody of, or
    possess hardware or software knowing it has been configured as above.

HOW CAN A CONSUMER PROTECT HIMSELF FROM DUPLICATE OR INVALID IMEI NUMBERS?

Consumer are advised to purchase the device from authorized sources, verify the
IMEI as per the process outlined above, keep his devices secure with strong
passwords or biometric authentication, use only authorized service center for
repairs. Repairs at unauthorized repair center may lead to malicious activity
with the mobile handset including tempering of IMEI. In such cases or when
handset is lost\stolen, the consumer should immediately notify the Law
enforcement agencies.

WHEN TO BLOCK YOUR PHONE'S IMEI?

The user should block the IMEI of their phone if it has been lost/stolen.

HOW TO BLOCK A LOST/STOLEN PHONE?

The user can block the phone's IMEI by any one of the following means:
 * Through a form submitted on this website. The procedure to do it is as
   follows: -
   a. File a report with the police, and keep a copy of the report.
   b. Get a duplicate SIM Card for the lost number from your telecom service
      provider (eg, Airtel, Jio, Voda/Idea, BSNL, MTNL etc.). This is essential
      because you will need to provide this as the primary mobile number (OTP
      will be sent on this number) while submitting the request for blocking
      your IMEI.
      Note: As per TRAI's regulation, SMS facility on re-issued SIMs is enabled
      after 24 hours of SIM activation.
   c. Get your documents ready - a copy of police report and an Identity Proof
      must be provided. You can also provide the mobile purchase invoice.
   d. Fill out the request registration form for blocking the IMEI of
      lost/stolen phone, and attach the required documents. Click here to go to
      the form.
   e. After submitting the form, you will be given a Request ID. The same can be
      used for checking the status of your request and for unblocking the IMEI
      in future.
 * Through State Police.

Note: If the user receives the message "Request already exist for IMEI *** and
mobile number *** with FirNo = *** on *** by State police." after submitting the
blocking request, it means that the request for their IMEI and mobile number
already exists in the CEIR system through State police.

WHAT HAPPENS AFTER THE USER BLOCKS THEIR PHONE'S IMEI?

After the successful submission of blocking request, the user's phone is blocked
within 24 hours. After the phone has been blocked, it cannot be used on any
network across India.
Note: This does not prevent the police from tracking the lost/stolen phone.

WHEN TO UNBLOCK YOUR PHONE'S IMEI?

The user should unblock the IMEI of their phone only if it has been found and is
in possession of the user.

HOW TO UNBLOCK A BLOCKED PHONE?

To unblock a lost/stolen phone's IMEI, the user has to report to local Police
that it is found. After that user can unblock the phone by any one of the
following means:
 * Through a form submitted on this website. The procedure to do it is as
   follows: -
   a. Fill out the request registration form for unblocking the IMEI of found
      phone. Click here to go to the form.
   b. After submitting the form, the IMEI will be unblocked.

Note: If the user has registered the blocking request with State Police, they
will have to approach State police to register the unblocking request for their
phone.

HOW TO REGISTER A COMPLAINT?

To register a complaint, follow the given procedures: -
 * Fill out the Complaint Registration Form. Click here to go to the form.
 * After submitting the form, a unique Complaint ID will be generated.
 * The form details will be mailed to your given mail ID as well.
 * Save the Complaint ID and Registered Mobile Number for further use.

HOW TO CHECK COMPLAINT STATUS?

To check the complaint status, follow the given procedures: -
 * Fill the Complaint ID and registered mobile number in the Complaint Status
   Form. Click here to go to the form.
 * A 6-digit OTP will be sent to registered mobile number. Confirm the OTP
   received.
 * Submit the form and the Complaint Details will be available to you.


 SHARE ON SOCIAL MEDIA


 * Website Policies
 * Web Information Manager
 * Accessibility Statement

Website content managed by Department of Telecommunications, Ministry of
Communications, GoI
Designed, Developed and Hosted by Centre for Development of Telematics (C-DOT)
Website best viewed in Chrome 90+ and Firefox 90+
Visitor Count : 3,76,54,470
Website Last Updated : 05-06-2024 12:54:12

CEIR STATISTICS BY LOCATION

#LocationMobiles BlockedMobiles TracedMobiles Recovered 1 Andaman & Nicobar 641
378 202 2 Andhra Pradesh 51,775 29,329 8,789 3 Arunachal Pradesh 2,079 1,459 545
4 Assam 11,573 7,810 1,826 5 Bihar 21,070 13,788 1,314 6 Chandigarh 1,078 638 60
7 Chhattisgarh 34,411 22,527 6,281 8 Dadra & Nagar Haveli and Daman & Diu 869
564 159 9 Goa 5,509 3,086 562 10 Gujarat 29,765 16,219 3,416 11 Haryana 26,821
15,567 2,559 12 Himachal Pradesh 8,061 5,120 1,598 13 Jammu and Kashmir 4,364
2,407 599 14 Jharkhand 6,893 4,260 498 15 Karnataka 2,46,009 1,20,713 41,574 16
Kerala 25,034 15,135 2,785 17 Kolkata 7,409 2,222 464 18 Ladakh 95 57 23 19
Lakshadweep 5 2 1 20 Madhya Pradesh 31,670 18,923 3,967 21 Maharashtra 2,38,747
1,28,465 17,913 22 Manipur 66 40 7 23 Meghalaya 1,839 1,239 400 24 Mizoram 281
188 13 25 Nagaland 288 216 23 26 NCT Delhi 5,52,452 3,50,692 5,066 27 Odisha
8,283 5,281 433 28 Puducherry 2,916 1,657 432 29 Punjab 44,084 28,267 2,271 30
Rajasthan 38,075 24,109 4,854 31 Sikkim 628 377 58 32 Tamil Nadu 42,610 22,622
4,748 33 Telangana 1,91,527 98,937 33,661 34 Tripura 656 414 40 35 Uttar Pradesh
69,803 41,437 7,095 36 Uttarakhand 5,696 3,303 411 37 West Bengal 54,026 27,387
3,889 #Total17,67,10810,14,8351,58,536

Close

CEIR STATISTICS BY LOCATION

#LocationMobiles BlockedMobiles TracedMobiles Recovered 1 Andaman & Nicobar 641
378 202 2 Andhra Pradesh 51,775 29,329 8,789 3 Arunachal Pradesh 2,079 1,459 545
4 Assam 11,573 7,810 1,826 5 Bihar 21,070 13,788 1,314 6 Chandigarh 1,078 638 60
7 Chhattisgarh 34,411 22,527 6,281 8 Dadra & Nagar Haveli and Daman & Diu 869
564 159 9 Goa 5,509 3,086 562 10 Gujarat 29,765 16,219 3,416 11 Haryana 26,821
15,567 2,559 12 Himachal Pradesh 8,061 5,120 1,598 13 Jammu and Kashmir 4,364
2,407 599 14 Jharkhand 6,893 4,260 498 15 Karnataka 2,46,009 1,20,713 41,574 16
Kerala 25,034 15,135 2,785 17 Kolkata 7,409 2,222 464 18 Ladakh 95 57 23 19
Lakshadweep 5 2 1 20 Madhya Pradesh 31,670 18,923 3,967 21 Maharashtra 2,38,747
1,28,465 17,913 22 Manipur 66 40 7 23 Meghalaya 1,839 1,239 400 24 Mizoram 281
188 13 25 Nagaland 288 216 23 26 NCT Delhi 5,52,452 3,50,692 5,066 27 Odisha
8,283 5,281 433 28 Puducherry 2,916 1,657 432 29 Punjab 44,084 28,267 2,271 30
Rajasthan 38,075 24,109 4,854 31 Sikkim 628 377 58 32 Tamil Nadu 42,610 22,622
4,748 33 Telangana 1,91,527 98,937 33,661 34 Tripura 656 414 40 35 Uttar Pradesh
69,803 41,437 7,095 36 Uttarakhand 5,696 3,303 411 37 West Bengal 54,026 27,387
3,889 #Total17,67,10810,14,8351,58,536

Close