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Based in Huntingdon


ALEX BUCKLE

Looking for help with your business travel? Find out how I can help here

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IT'S NICE TO MEET YOU

Hello and a very warm welcome, you've come to the right place if you're looking
for a friendly, caring and professional service.

I love my job and this year I celebrate 13 years as a Travel Counsellor and 24
years in the travel industry.

For me, getting it right is making sure I listen to my clients and get a real
feel for exactly what their requirements are.

Nothing gives me a greater thrill than hearing how much my clients have enjoyed
their trip away, whether it be for business or leisure. My passion for customer
service and travel is second to none. My experience in our industry is
widespread, but my forte is specialising in tailoring itineraries and creating
experiences out of this world.

For all of our clients, the team and I are available day and night, offering a
true one-to-one personalised travel service. In addition to this, everything you
book is 100% financially protected against supplier failure by either ATOL or
the Travel Counsellors Trust, giving you absolute peace of mind.

Away from work, I love my sport and coach my son's football and cricket teams, I
am a great believer in local community and help organise a variety of local
events.

I look forward to speaking with you soon.


CONTACT ME

Whatever your holiday needs I'm here to help you, so simply give me a call or
send me an email with your contact details on and I can get things started for
you:

Send me an email 01487 898330

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MY BLOG

I absolutely live and breathe travel and I love to write about my experiences!
Please take a look through my posts - you might find your own holiday
inspiration.

Need help with yet another Zoom Quiz - some questions to help when it's your
turn to be Quiz master.

10 May 2020

Is it Wednesday yet? The highlight of the week has become our weekly Zoom quiz,
it started off with 3 families but its gathered momentumn and we now have 12
different teams of all ages and some people attend that we have only met in the
virtual world!! The quizmaster baton gets passed around weekly and here are some
questions to help you out when it's your turn. I hope you find it useful Alex
Buckle’s Travel Counsellors Lockdown Quiz ROUND 1 – Part 1 Quick fire Round –
Give the year ( 20 POINTS ) 1.The Battle of Hastings (1066) 2. The Great Fire of
London (1666) 3. The Storming of the Bastille (1789) 4. England won the World
Cup (1966) 5. The coronation of Queen Elizabeth second (1953) 6. The death of
Queen Victoria (1901) 7. Twin towers attack (2001) 8. Invention of Penny Black
(1840) 9. The Battle of the Somme (1916) 10. D day landings (1944) ROUND 2 –
Travel & Geography 1. Which American state has only one syabelle? – Maine 2. The
Sahara desert extends into how many countries 5,10 or 13? - 10 3. What is the
name of Richard Brandson’s private island resort in the Caribbean? – necker 4.
The equator divides which Indian Ocean nation? – Maldives 5. Which state has the
longest coastline in the USA? – Alaska 6. Which two countries are divided by the
Iguazo Falls? – Brazil & Argentina 7. What is Uluru more commonly known as? –
Ayers Rock 8. Which natural wonder can be seen from space – Grand Canyon ROUND 3
– Quick fire – all the answers are makes or models of cars 1. Spanish born
artist. (Picasso) 2. A short skirt - 60s fashion item (Mini) 3. A ray of strong
daylight (Sunbeam) 4. An island off the eastern coast of Italy. (Capri) 5. Game
using small balls and irons. (Golf) 6. A collection of these might make
beautiful music (note) 7. From the Greek word meaning star (Astra) 8. A piece of
material used for cleaning (Duster) 9. A wanderer, traveller, globetrotter
(Rover) 10. Large yellowish cat with spots (Jaguar) 11. Twin zodiac sign
(Gemini) 12. Relating to citizen or municipal affairs ( civic) 13. French word
meaning lively and vivacious (Esprit) 14. Number 1 was launched by NASA on
September 5th 1977 ( Voyager) 15. Messenger for arc in Paris (Triumph Herald)
16. One of a European mountain range (Dolomite) 17. Insignificant (Minor) 18. A
dice game resulting in drawing this insect (Beetle) 19. Spelling variation for
jazz singer with velvety voice (Clio) 20. Succulent plant for dry places
(cactus) ROUND 4 – Sports 1) What was the nickname of the French tennis star
Rene Lacoste? – Crocodile 2) Which sportsman is known as the Golden Bear? – Jack
Nicklaus 3) In Rugby Union, who are the Pumas? – Argentina 4) Which famous
European football Club is known as the Old Lady – Juventus? 5) Which English
Football League club has the highest ground? – West Brom 6) Who, aged 16 was the
youngest winner of the Ladies Wimbledon Singles title in the 20th century? –
Hingis 7) Ben Stokes incredible 2nd innings helped England secure a famous win
at headlingley vs Australia. What score did he finish unbeaten on? – 115, 135 0r
155 8) Which golfer won his first major title at 2019 Open Championship at Royal
Portrush? – Shane Lowry ROUND 5 – Food & Drink 1) I call it a bread roll, but
what would our friends in Lancashire call it? – Barm Cake 2) The greggs vegan
sausage roll was so popular when it launched in January that is sold out. What
is the main component of its filling? – Quorn 3) In which country is the
Marlborough wine region? – NZ 4) What colour are most of the wines from France’s
Anjou region? Rose 5) Which red wine is drunk when young and is called
‘nouveau’? – Beaujoulais 6) Which name is given to a type of hard wheat
semolina, originating from North Africa, which is soaked in water and served
with spicy meat and vegetables? – couscous 7) What is the name given to smooth
yogurt, which translated from French, literally means Fresh Cheese? – Fromage
Frais 8) From which country did the dish Chilli Con Carne originate? – USA ROUND
6 – TV & Film- Famous Lines – name the movie 1) Frankly, my dear, I couldn’t
give a damn – Gone with the Wind 2) My mama said life was like a box of
chocolates. You never know what you gonna get – forest gump 3) Nobody puts baby
in the corner – dirty dancing 4) You cant handle the truth – a few good men 5)
You had me at hello – jerry maguire 6) If you let me daughter go now, that’ll be
the end of it. I will not look for you, I will not pursue you. But if you don’t,
I will look for you, I will find you, and I will kill you – Taken 7) Roads?
Where we’re going we don’t need roads. – Back to the future 8) I see dead people
– sixth sense ROUND 7 – Science & Nature 1) Which is the most common gas in the
atmosphere? Nitrogen 2) What is the only wild monkey now living in Europe? –
Barbary Ape 3) Border, Leicester & Corrie dale are all breeds of what? – Sheep
4) Rock Hopper, Jackass and Emperor are all types of what? – Penguin 5) Which
living bird has the longest wingspan? – Albatross 6) What is the more common
name for Nitrous Oxide? – Laughing Gas 7) What is the collective noun for a
group of foxes? – skulk 8) It was thought that dogs descended from wolves, yet
what is that wolves cannot do that dogs do? – bark ROUND 8 – Music – name the
song and artist 1) Its got a groove, its got a meaning – Grease – Frankie Valli
2) And we’ll keep on fighting till the end – we are the champions – Queen 3) If
you change your mind, I’m the first in line – Take a chance of me – Abba 4) Her
name was lola, she was a show girl – Copacabana – Barry Manilow 5) If you want
my body – do ya think im sexy – rod stewart 6) At first I was afraid I was
petrified – Gloria Gaynor – I will survive 7) Straight up proovin, we can getcha
grooving, this tracks boomin – PJ & Duncan – lets get ready to rumble 8) When I
was six year old I broke my leg, I was running from my brother and his friends –
castle on the hill – ed Sheeran

Family Skiing on a budget - family of 6

17 June 2019

As we all know, skiing can be an expensive holiday, especially when travelling
with 4 children. When they are young, you must consider not only the travel,
accommodation and lift passes, but their lessons and of course their equipment.
Now Emma is the skier in our family and her parents started taking her and her
siblings from a very young age. I on the other hand started about 6 years ago
and to be honest found it really difficult and still do. Confidence is my issue
and like a lot of sports or activities, so much of it happens in your head. For
the past few years to save money we have driven and taken the Eurotunnel. On
average it takes between 7 and 10 hours to get from Calais to the Alps,
depending on which resort you travel to. We tend to leave on the Friday night
and take turns travelling through the night to arrive for lunchtime. We have
driven to Kaprun in Austria (that's a long way - we stayed overnight in
Stuttgart en route), La Tzoumaz in Switzerland (satellite resort of Verbier),
Les Arcs in France and then last year we travelled to Mottaret in the Three
Vallees (France). Our accommodation in Mottaret was basic but adequate and we
were blessed with ski in/out, which is a godsend when travelling with young
children as carrying your own skies is often bad enough. Emma is a genius when
it comes to catering for our rabble and she always packs our trusted slow
cooker, along with a variety of spices and ingredients as eating on the mountain
daily can cost a lot. We tend to take breakfast in the apartment before hitting
the slopes, cheeky pizza and frites on the slopes (we always carry a bag of
snacks for the kids) and then either a curry, chilli or pasta for dinner (I bet
our neighbours love us). It's important to invest in lessons from the outset and
to encourage the children to attend. With ours now 5 years through, we only have
the odd lesson. If you have any queries or wish to discuss some skiing ideas,
please feel free to contact me on 01487 898330

October fun in the sun - Our Family trip to Dubai

11 June 2019

"Where do you want to go on your next holiday kids?" "Dubai, Dad!" Do you know
what, I am always a little embarrassed to say how much I actually enjoyed our
holiday to Dubai, I love culture, visiting new and exciting destinations and
meeting new people especially the locals. Dubai doesn't offer as much culture as
Sri Lanka, you can't mix with the locals like in Thailand, you can't eat from a
street vendor like you can in Vietnam....however, man alive can you indulge,
party, experience thrills and enjoy the benefits of a city on a glorious beach
in one of the best climates in the world. It's not to everyone tastes, but it's
catching up with Orlando on becoming the number one choice for UK families to
visit for a fun filled holiday. Here's why: the flight is less than 7 hours and
Emirates now fly from a lot of regional airports including Birmingham, Stansted,
Newcastle, Manchester, Edinburgh and of course the London airports. The Atlantis
waterpark is in my opinion the best in the world, Motiongate and LEGOLAND parks
in Dubai parks and resorts are amazing and such great value compared to Orlando.
You can visit the world's tallest building, cruise, off road in the desert and
ride a camel - all this whilst every other day chill on a beach and sip a
refreshing cocktail. Feel free to take a look at our photos on my Facebook page
-
https://www.facebook.com/pg/AlexBuckleTravelGuru/photos/?tab=album&album_id=1842409289188631

Sand storms, 90 mph zip wires and 4X4 through the dunes

06 June 2018

We have over 1500 Travel Counsellors across the globe. Every year we are set a
goal and target to become a Gold Travel Counsellor. Out of our 11 years in
business I think we have only missed out a couple of times. We have been lucky
enough to visit Barbados, Hong Kong, Tenerife, Mauritius and this year we were
truly spoilt. In May 2018 we travelled to the Middle East to have three nights
at the 5-star luxury Waldorf Astoria Resort in Ras Al Khaimah - RAK for short.
RAK is a 45-minute transfer from Dubai airport and it's an up and coming beach
resort in the UAE. During the weekend we visited several hotels, dined in some
amazing settings including a Bedouin tent in the middle of the dessert. The
highlight of the trip was our zip lining experience. We travelled over an hour
to Jebel Jais, the highest point in the UAE. The experience itself lasts about
30 minutes, there are two zip lines, the first is the longest in the world and
you travel at speeds up to 90 mph. The second is 900 metres from a suspended
platform. Wow! We were so relieved when it was over but so pleased we did it.
What an amazing experience and something you should try and do. RAK is a
brilliant destination for some winter sunshine, five nights or a week. The rates
are brilliant, which means it's a value for money destination, especially now
that Emirates are flying from so many regional airports. It's such an easy place
to get to as well. So please do get in touch if you need help or ideas and want
some first-hand knowledge of the destination.

Surf City USA, Stay Classy San Diego and beware of Rattlesnakes

05 June 2018

This spring I was lucky enough to be chosen to visit Southern California. Our
trip included flights with American Airlines, stays at Huntington Beach, San
Diego and Palm Springs. Here's a few thoughts on them all. American Airlines
provided great inflight entertainment. The economy seats were a bit tight, but
no different from flying BA or Virgin. Service was a little lacking and the food
wasn't brilliant. But hey, we left on time and arrived on time. On arrival in
California we drove to Huntington Beach aka Surf City USA. Traffic around LA is
horrendous. 40 miles took over two hours. Surf City - brilliant, loved it. Great
beach, proper American seaside, really clean, lots of restaurants, cafes,
brilliant pier. Cycling and jogging on the beach was a highlight. We stayed at
the Hilton Waterfront, a brilliant resort style hotel with great facilities and
just a short stroll to Pacific City. After two nights we headed to San Diego and
visited SeaWorld. It's not for me but I was their guest and wanted to see it for
myself. San Diego is much more than Sea World or the Zoo. It’s a brilliant city,
in fact now my favourite US city. I loved the atmosphere and the people are so
friendly. I would highly recommend a stay at the Del Coronado, what an amazing
property. A trip to the USS Midway is a must too and if you can grab a game at
the San Diego Padres, their stadium is awesome. Whether you like baseball or
not, the experience is fantastic. On to Palm Springs - I loved this area, so
much to see and do and not at all what I expected. The Tramway is worth a visit
to the highest peak in the Valley, the view and the air up there is amazing. I'd
also recommend breakfast at the Ace Hotel Diner - wow! The highlight of the trip
for me though was the walk through the Indian canyons in Palm Springs, what an
amazing experience but the beware of Rattlesnakes! Get in touch with me if
you're planning to see this area - alex.buckle@travelcounsellors.com

Universal appeal...a must for all Harry Potter Fans

24 January 2018

I've never been one for theme parks, especially roller coasters and
white-knuckle rides. I was always happy to stand and look after the coats and
bags with my mum whilst my dad and younger sister were thrown upside down on a
metal wagon! That was until I visited Universal some 10 years ago for the first
time. Being a big film fan, I loved all the references to iconic movies, such as
E.T., Back to the Future and Blues Brothers. Fast forward to June 2017 and I was
fortunate to win a place on a VIP Educational trip to visit Universal again,
experience the wizarding world of Harry Potter and to see the brand-new
waterpark, Volcano Bay. We spent five days as a guest of Universal staying at
the brilliant Sapphire Falls. There’s a lovely pool area, great facilities
(especially a great gym - perfect for the first two jet lagged days) and it’s
just a short water taxi ride away from the entrance to the parks and city walk
(Universal's entertainment hub). Rather than bore you with lots of boring
details about the colour of carpets in hotel rooms and the number of restaurants
at each hotel with the world of Universal, here are my top tips and ideas you
may feel useful. Of course, if you do have questions about the type of carpets
in the hotels, do get in touch as I have loads of photos and information to
share. So here we go: 1) Stay onsite and benefit from the early opening hours,
especially to see the Wizarding World of Harry Potter. 2) If you want to be
'cool' parents, treat your kids to a stay at The Hard Rock Hotel, with live
music, staff that look like rock stars and the closest hotel to the entrance 3)
Make sure you look out for the Blues Brother show in Universal Studios, try and
get there five minutes early to get a good spot 4) Take motion sickness tablets,
if you suffer with that kind of thing, as a lot of the rides are simulators. 5)
Eat at the Gruesome Toothsome factory. I highly recommend the milkshakes 6) Stay
at Royal Pacific, Hard Rock or Portofino and benefit from the fast passes - well
worth it! 7) Families blessed with more than two children like me, check out the
Tower Suites at Cabana Bay 8) If you're there without kids and looking for a
place to go out in the evening, check out the Irish bar and the duelling pianos.
9) Volcano Bay - really understand the map and the rides to maximize your time
10) For shopping visit the premium outlets, especially for Michael Kors, Ralph
Lauren, Victoria’s Secrets and loads of sports shops. I have been selling
holidays to Florida for over 20 years. I have been to Orlando four times,
Clearwater, Miami and the Florida Keys. Please do bear me in mind when you're
planning a holiday to the U S of A!

What is a Travel Counsellor?

07 January 2018

You all know I am a Travel Counsellor but do you know exactly what a Travel
Counsellor is? I'm part of a global network of travel professionals established
in 1994. With independent access to thousands of trusted travel suppliers around
the world, when booking with me - it is travel and customer service like you've
never experienced before. If you’re still a little unsure why you should book
through me here are just a few reasons: - I have 25 years’ experience in the
travel industry - I would NEVER sell a holiday I didn't think was right for you
- Full ATOL protection, so your money is safe - 24-hour Duty Office, for support
wherever and whenever you need us! No stranded clients with me! - You can
contact me via my office landline, mobile, website, Skype, Facebook, email, no
on hold music or a call centre somewhere else in the world! - Travel Counsellors
have real and unbiased reviews from our own clients who have been on their own
real holidays! All I ask is you give me a call before you press that 'confirm'
button on a website. If your internet website can do more for you than me, I
really won't be offended! If Travel Counsellors is not for you, you may know
someone who would love to experience my expert advice and service for booking
their own holiday, so please pass on my details. So what are waiting for? Get in
touch with me and experience the difference for yourself - it's time for you to
sit back, relax and get your 2018 holiday booked.

Spring Skiing in the Sunshine

19 April 2017

Emma and I are blessed with 4 great children, Archie is 6, George is 9, Alice is
11 and Maisie is 14. Now I'm a terrible skier (Bambi on Ice springs to mind!)
however, Emma has been skiing since she was a little girl and loves it and I am
desperate for the children to learn whilst they are fearless and flexible!
Skiing can be expensive, so we do have to cut a few corners to make it work,
firstly we load up the 'Buckle Bus ' (our car) and drive to the mountains.
Secondly we normally take a few prepared meals for the chalet and plenty of
homemade cakes to keep the kids stocked up after a hard day on the slopes! This
Easter we decided to head to La Tzoumaz in Switzerland, this is a small resort
within Les 4 Vallées (Four Valleys) and neighboring the more famous Verbier.
Why? Because we managed to get a great price on a chalet plus the slopes of La
Tzoumaz are north facing and hold the snow later in the season. So here are some
facts - journey time from Calais = 8.5 hrs, from our home in Cambridgeshire it
took 13 hours door-to-door including the Tunnel. I booked our chalet through one
of my suppliers, we have used them many times before for our clients and always
received great feedback. I must say their directions, welcome pack and key
collection was a doddle and hassle-free. The local office had also organized our
lift passes and also a nice discount from the ski rental shop before we had
arrived, so it was all nice and easy. Our chalet was a 5-minute drive up through
the village and on arrival we were all blown away by the view, you would never
get tired of that. It was stunning, all you wanted was for Heidi and her
grandfather to come strolling round the corner! The chalet was equipped with all
you need for a family, dishwasher, plenty of space, hot tub and WiFi. We
organized our ski lessons through Tzoumaz Evasion, Maisie and George were
allocated to Lukas and Alice and Archie to Adam. Both instructors were superb
and Alice was so nervous but Adam worked wonders with her and I would highly
recommend them both. During the week the snow in la Tzoumaz started to melt and
the best time of day was 9.30 til midday, however in this resort you are just
two cables and a short bus ride from Verbier. So on a couple of occasions during
the week we headed up to 2700m plus and found great snow conditions and
beautiful blue skies. Now a word of warning, skiing isn't cheap, the average
glass of beer on the mountain is £5-£7, a plate of fries is circa £7 and a small
cup of coffee is £4 to £5. However, you can't beat a beer in the mountains with
all that fresh air and sun beating down on your face. So just enjoy and take it
all in, just sip rather than gulp! We are already planning our trip for next
season. So if you fancy a ski trip, whether it's a first or you're experienced
and looking for a new resort or some fresh ideas. Please do get in touch as we
would love to help. Here is a video of Archie and Emma on the slops -
https://www.facebook.com/AlexBuckleTravelGuru/videos/1259133100849589/

A Hassle-Free Ski Experience

16 April 2017

A hassle-free skiing holiday does exist, it is true what they say after all!!
Okay, so for the past couple of years we have been taking our children skiing on
a relatively low budget (if such a thing exists on a skiing holiday). We have
driven to Austria and Switzerland in the past two years and our four wonderful
children have learned to ski. Normally we stay a short walk or drive from the
main lift and Emma and I are normally tasked with carrying skis, boots, poles,
snacks and water. I work with Mark Warner holidays a lot and they offer a wide
variety of destinations and activities to suit all ages. Towards the end of
March, I was extremely lucky to be offered a trip on a 3-day educational trip to
the French resort of Mottaret, near Meribel. So, let me take you through the
hassle-free experience... 1) Flight to Grenoble on their own chartered aircraft
- on-time and superb check in service. 2) On arrival at Grenoble, collect
luggage and on a transfer bus to resort in under 25 minutes. 3) Transfer on
comfortable Mini-Coach, met at the bottom of mountain by two VW Caravelle's to
take us to the Tarentaise hotel. Transfer time less than 2hrs. 4) Check in at
Tarentaise and rooms ready. 5) Skis and boots collected from their basement,
excellent service and honestly, the best boots I have ever worn! All this was
before lunchtime! Now, the hotel is what I would call a 'grower,' why? My first
impressions were that the décor and furnishings were a little dated. However,
once in you feel at ease, relaxed and the staff are superb. The hotel is run by
a wonderful manager and her team make you feel at home straight away. The rooms
are clean and the beds extremely comfortable and I would highly recommend a room
with a slope view as it doesn't get better than that! Food is excellent, a great
choice for evening meals, breakfast consists of hot choices plus your
continental options too. Afternoon tea is served from 4pm and I can highly
recommend the Bakewell cake! On top of all this there is a Tea and Coffee drink
station available all day free of charge. Location - going back to the
hassle-free holiday - ski in/out couldn't be any better than this, especially as
it joins to a green run, so you can immediately re-discover your ski legs if
it's been a while. Now for the little ones, Mark Warner offer superb childrens
facilities and its why my clients love them so much. The staff are second to
none and their approach is so caring and you can tell they love what they do.
For those ready for ski school, the nannies will escort and collect them from
their lessons and provide them with lunch back at the hotel. The ski school
companies used are hand picked and not the 'cram' them all in style approach
that some of the larger companies use. In the evening the children can have
their 'tea' before their parents and again there is always a great selection
including some fresh vegetables too! There is also offer a baby listening
service too. Finally, the resort. Mottaret which is linked to the Trois Vallees
and above Meribel is wonderful. I would highly recommend it and I'm planning on
taking my family there next year. A brilliant mix of runs to suit all abilities,
lovely choice of bars and restaurants and Meribel is just a short ski or bus
ride away. Rond Point is brilliant for Apres and I can recommend a late night
drink at Doran's too in Meribel. If you are interested in a ski holiday for 2018
please feel free to get in touch. To see my video of the trip please click on
the link https://www.facebook.com/AlexBuckleTravelGuru/videos/1239625406133692/

"What do you mean no WiFi" "Dadddddddd!!" Happy New Year from 'Craggy' Island

05 January 2017

It's not all palm trees and cocktails, I believe travel should take be
adventurous and as my family found out… you don't have to board a plane to do
this. So this year the Buckle Bus headed for the Isle of Bute to see in the New
Year, an 8-hour journey saw us arrive at Wemyss bay, approximately 30 miles west
of Glasgow. Here we boarded the Caledonian Macbride ferry to the Isle of Bute,
our home for the next 3 days. The ferry crossing takes just over half an hour
and the return cost for the 6 of us including the car was £43. We arrived at our
cottage within 10 minutes of leaving the ferry, it was late and extremely dark
and imagine my 14-year-old daughter's reaction when she found out there was no
3G/WiFi or phone signal! I think she developed a twitch within the hour... So
the sun doesn't rise until 9ish and we were all blown away by the view once we
opened the curtains and looked out across our garden, now we didn't have long to
appreciate the scenery as it gets dark around 3.30pm too. So off we headed for a
walk and ice cream at the famous Zavaroni's café. We saw New Year in with our
little party on Craggy Island and the following day we were blessed with bright
blue skies and fresh air, so off we went to Scalpsie bay, seal spotting. The
children were not disappointed, it’s only a small colony on Bute but we managed
to see 6 basking on the rocks and taking the odd dip. For lunch we headed to the
lovely Kingarth Hotel, I would recommend the Scallops and Black Pudding as a
starter. If you're thinking of a UK break, get in touch, we work with a variety
of suppliers that offer everything from Spa retreats, Log Cabins, and country
cottages. Happy New Year and let's make 2017 one to remember!!

Fit for a Prince, Colin Jackson and perhaps Dr Evil

08 December 2016

"Would you like to go to check out some hotels for your customers in St Lucia"
they said. Not the most difficult decision I have had to make. So 26th November
came round and I was boarding the Virgin Atlantic flight to the Caribbean in
Premium Economy next to the gold medal Olympic champion, Colin Jackson, although
I think unfortunately he is more famous for Strictly these days! But wait what's
this, "excuse me Mr Buckle, we have one seat left in Upper Class, would you like
it?" Well as quick as a cat on a hot tin roof or as quick as Colin Jackson in
the 1996 Olympic Games I swiftly moved to my rightful place! The Upper Class
experience is brilliant especially on the day flight as you can enjoy your
Bloody Mary from a bar stool at the exclusive upper class bar. Anyway, I'm
showing off. After a fantastic flight we arrived in St Lucia and stepped off the
plane into the glorious Caribbean sunshine. There was a bit of commotion in the
airport when we arrived as the one and only Prince Harry had left the island
earlier that day, not to worry. Maybe next time Harry we can enjoy a Rum Punch
together. I'm not going to go in to detail about all the hotels we visited but
just share with you some of the highlights. Our first hotel was the Landings in
the north of the island. This is about 90 minutes from the airport and I would
recommend if you are travelling as a couple to get a private car. Travelling in
a mini bus after a long flight isn't the most comfortable experience or if
you're looking to make it a once in a lifetime experience I can organise a
helicopter to transfer you to the north. The Landings is a great self-catering
resort with four major supermarkets nearby. The beach here is great, small but
adequate for a week’s stay. The spa and gym facilities are brill too. Whilst in
the north of the island we were treated to dinner at Cap Maison, a beautiful
property and perfect for those looking for an intimate experience with personal
service. The views from the restaurant are breathtaking. We also dined at East
Winds Resort. I loved the pool here which offers a self-service cocktail bar and
guests take it in turns to become the bartender. The staff here are some of the
friendliest people you will ever meet and their smiles are infectious. The Body
Holiday was next and we bumped in to my good friend Colin again, he was there as
an ambassador offering a beach boot camp every morning. British legend, Daley
Thompson, was there earlier in the month. A great holiday option for those with
itchy feet who need to be active, but don't worry they offer food for wellbeing
but also food for the soul too (the lunchtime pizza was very popular). The
Windjammer Landings resort is a brilliant choice for families. Finally, whilst
we in the north we stayed at the Rendezvous, a couples resort perfect for those
that like the beach as it's a stunning setting. After leaving the North we
headed a little further south to Marigot Bay aka Hurricane Hole, the safest bay
in the Caribbean. We stayed at the Capella resort along with the winners of this
year’s ARC race from Gran Canaria to St Lucia. No beachfront here but a stunning
setting. I would recommend a three night stay here as part of a twin centre with
a beachfront property. Top Tip – take a trip across on the bay ferry to the
Marigot Bay Beach Club and Doolittle’s, the bar is like stepping back into the
80’s. Towards the end of the week we headed down to the Pitons, stopping for the
most delicious lunch at Ti Kaye resort. What an amazing setting, do not be put
off by the mile-long windy road. It’s worth it, the rooms/cottages are stunning
with beautiful views of the bay which you can enjoy from your hammock. Our
driver Ian then rolled us out of Ti Kaye and we continued our journey to The
Sugar Beach by Viceroy. OMG, what an unbelievable setting. The resort is nestled
in between the Pitons, the white sandy beach is stunning and you are taken to
each of the rooms by Tuk Tuks all the way from the Far East. We were greeted by
our own personal butlers and we soon established that Sir or Mr Buckle wasn’t
going to work for me, so Gary and I chatted football. Unfortunately Gary had
been brainwashed as a child into supporting Manchester United, I didn’t hold
this against him too long as he was brilliant at ironing my shirts! After a
quick tour of the resort we met at the jetty and we were whisked away to Jade
Mountain. Whilst I may have only been on that boat for five minutes, I have
never felt more like James Bond in my life. This was topped off by the
experience of Jade Mountain, the architecture is unique and it definitely looks
fitting for a James Bond villain. The view of the Pitons is magical and
especially as night falls when you can see Venus shining brightly over the top.
I was disappointed to leave St Lucia and I will return as there is so much to
see and experience on the island. I hope you have enjoyed the read and if you
need any help on your next holiday, please do not hesitate in contacting me on
01487 898330.

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MY CUSTOMER STORIES

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SENT BY KIRSTY SAUNDERS

London 24/02/2009

Alex was recommended to me by my mother having organised holidays for her
friends for some time. We were searching for a honeymoon and had been
disappointed by the service from our local travel agents. Alex shows great
understanding, his communication is first class, his attention to detail unusual
and his ability to find the best deal outstanding! I will continue to recommend
him to everyone!
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SENT BY LINDA WHITE

Windsor 24/02/2009

Alex always offers the 'complete service' as a personal Travel Counsellor - his
attention to details, understanding your needs and coming up with great options
are both inspiring and fit the criteria. Alex also responds to difficulties
whilst you are on holiday and resolves them immediately - what would we do
without him? It's nice to know that he is there.
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SENT BY STUART PETTMAN

Bexley 16/02/2009

In February I took 18 friends and family to Rome for two nights to celebrate my
wife's 40th birthday and then 6 of us continued on to Venice for a further two
nights. Every single minute detail was covered by Alex. Nothing was a problem to
him, no matter how small. I cannot recommend Alex highly enough. He has
impressed me yet again and I know my guests were astounded at the level of
service and efficiency at every stage.
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SENT BY DAVID GRIFFIN

St Neots 19/10/2019

Superb service - tending to every detail required by the customer - suggesting
viable alternatives if required. This level of service cannot be sought by any
Hight Street provider or Larger Travel Companies. Now that we are used to this
level of service from Alex we will not go anywhere else. First Class.
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SENT BY SALLY LYONS

Ramsey 20/09/2019

Alex helped us organize a holiday of a lifetime to the USA, taking in 7 states
and 4 major cities over 3 weeks. He was always available for my questions before
we travelled and even on had whilst we were away too. I highly recommend his
services.
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SENT BY LINDA WHITE

Barbados 20/09/2019

Always personal and understood our needs for the trip, spot on.
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SENT BY AMANDA LUCIA

Peterborough 09/09/2019

Cant recommend the services of this gentleman enough, from stepping off the
plane to returning back home we felt his support every moment, always a friendly
face to guide you through each new adventure, drivers and official guides were
amazing. You'll not be disappointed, Alex takes in all the logistics, mixes in a
bit of personality and bases your experience on what you really want, he truly
is a travel expert - an important factor to my recommendation is that I too am
an ex travel international venue sourcing agent and I still can't find faults!
Don't delay, Alex will take your requirements, put every detail together
including transport and then it's up to you, he will stream each detail to suit
your trip, talk you through it, then it's countdown (he even sends you a
countdown calendar) love it, thank you Alex, you hit every mark on our Cambodia
trip!
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SENT BY GRAHAM BUCK

Godmanchester 02/09/2019

A friendly, professional and extremely helpful approach and service
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SENT BY ELOISE CADE

St Ives 02/09/2019

I am a single Mum of 2 boys (15 and 18) who works full time and doesn't have
huge amounts of money spare or time to search online, but I still want to give
my children holiday experiences and memories. Alex has booked our holidays for
the last 2 years now and Im aware that he books some very high end trips for
clients but his service has never felt any less personal or dedicated for the
trips we have had. Id like to thank him for the last minute efforts he's made
and all the attention to detail. I've just got back from 3 days in Krakow with
my 18 yr old who is raving about the experience (which is VERY unusual lol) and
am looking forward to a week in Croatia with my youngest in a few weeks time.
The app was great as I didn't have to go searching through emails for details
plus it pinned our accommodation location into Google maps (which was v
reassuring in a city I had never visited) and the flights were auto entered into
my diary too. All in all a very easy process. Thankyou :'l
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SENT BY ANTHONEY EDMEADES

Kimbolton 02/09/2019

A fantastic service from Alex as usual. We are always fairly vague about where
we want to go and Alex provides multiple options to suit our budget. Great local
knowledge of the locations and the personal touch is always appreciated when we
have lots of questions!!! We will be back, and have already started the
conversation about next years break. Thanks Alex.
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SENT BY BRIAN MORGAN

Ramsey 02/09/2019

Good service and good advice also very competitive on price with no reduction in
quality of destinations offered
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SENT BY LUKE GAMMONS

Ramsey 18/06/2019

I've used before and will use again, I always recommend Alex.
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SENT BY JANE PALMER

Ramsey 17/06/2019

We wouldn't hesitate to recommend Alex. We have just recently completed our
first cruise arranged via Alex and his knowledge and advice mean that we had a
brilliant experience - we will be back to book another as soon as we can!
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SENT BY MARY FITZGERALD

Oxford 17/06/2019

Paradise Island is a fabulous find. The facilities are great & the staff can’t
do enough for you. We’d come here again. Thanks for arranging everything for us.
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SENT BY KRISTI HUDSON

Sheffield 13/06/2019

I am delighted with the support received and have already recommended you to 2
people :-)
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SENT BY ALISON FRASER

Bury 11/06/2019

Hi Alex, just thought I would let you know what a fantastic holiday we are
having. Our hotels have been brilliant and all in good locations. We arrived in
Tofino yesterday and our hotel is stunning, we are going bear watching this
afternoon. Thank you for organizing it for us, we'll be back in touch when we
get back next week. Best wishes
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SENT BY ROY LODGE

Eaton Socon 05/06/2019

Hi Alex, what a wonderful service you provide, I will catch up when I get back
from Spain.
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SENT BY ALICE LIVEING

London 03/06/2019

Alex was brilliant. He made the whole process stress free and was so helpful in
suggesting extra things for us to do on our holiday. I would highly recommend
him to anyone wanting to book a memorable trip!
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SENT BY LIZ SCOTT

Huntingdonshire 03/06/2019

We’ve had a excellent holiday to Japan and would recommend Alex because he
listened to what we wanted and found it for us. Nothing felt too much hassle.
We’ve had an amazing trip with lots of variety so much of the faff taken out for
us. Thank you.
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SENT BY LIZA WEBSTER

Ramsey 03/06/2019

Alex is the only person I would ever trust to sort out my families travel plans.
The security of knowing we have booked through Travel Counsellors ensures I
never have to worry about being left high and dry due to unforeseen events.
Peace of mind all round!
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SENT BY STEVEN COX

Cambridge 31/05/2019

Hi Alex, just wanted to say a massive thank you for helping us book our holiday.
The hotel was beautiful, the staff couldn't do enough for us, the food was great
and the area was lovely. We wouldn't have found it without you.
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SENT BY MARGARET KENNAUGH

Isle of Man 23/04/2019

Alex & Emma are so helpful & extremely knowledgeable about travel planning.
Nothing is too much trouble. I would highly recommend Alex & Emma to make your
holiday planning stress free!
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SENT BY CRAIG LYNCH

Ramsey 23/04/2019

Alex’s knowledge and expertise were amazing. Many thanks again!
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SENT BY LIZ SCOTT

Cambridgeshire 23/04/2019

We’ve had a excellent holiday and would recommend Alex because he listened to
what we wanted and found it for us. Nothing felt too much hassle. We’ve had an
amazing trip with lots of variety so much of the faff taken out for us. Thank
you.
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SENT BY JON HOPKINS

Upwood 25/02/2019

Superb apartment hotel with great facilities. Ski in and ski out works really
well from the very warm boot room! Excellent views from the balcony overlooking
the mountains. Transfers worked really well in terms of speed and convenience.
Avoriaz as a resort works really well; queues manageable for a half term, with
plenty of skiing for all levels. Many thanks for organising a wonderful holiday.
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SENT BY AMANDA GRONMARK

Henley on Thames 12/10/2018

Amazing holiday booked, can't quite believe it. Alex is spot on with what I
wanted, a bit of adventure and a bit of chilling. Can't wait. All booked and
sorted in under a week, unreal. Thanks very much.
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SENT BY DAVID GRIFFIN

St Neots 08/10/2018

The very best 'one stop' travel facility in the area. Friendly, knowledgeable
service that is able to understand & deliver the right solution to the
requirement. All in all a great service all round.
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SENT BY STEPHEN BLYTHE

Dartford 30/09/2018

I like both the personal service that Alex provides, together with the
promptness of his replies. He has been spot on to date.
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SENT BY ZOE CHATFIELD

Grays 25/09/2018

Would recommend 100%! We are just on our way back from 3 weeks in America doing
Route 66, Chicago to LA with the additions of Monument Valley, Las Vegas and San
Diego. This really wouldn’t have been possible if it wasn’t for Alex, it had
always been our dream to do Route 66 but after getting a quote from a high
street travel agent it didn’t seem doable. Alex managed to put together an
incredible, affordable itinerary that we just couldn’t turn down. His experience
is second to none and the time and effort he put in really showed. Alex made
sure that our honeymoon was extra special and for that we are truly grateful. We
already have our next holiday booked with him and the one after that in the
pipeline.
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SENT BY TRUDY MILLICAN

Bury 01/09/2018

Home from an amazing three and a half week holiday in Australia. Alex booked
everything from flights, visas, accommodation, trips and car hire to fit in
exactly with what I requested. Everything went so smoothly and it was good to
know that I could contact him at any point if needed. My girls and I had a great
experience and made lots of memories. Just deciding what our next adventure will
be!
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SENT BY SARAH GUMBLEY

Ramsey 01/09/2018

Just wanted to say an official thank you for sorting out our holiday - you took
away all the usual stress of booking and transfers and found us a really lovely
hotel for our week away in Fuerteventura. Happy, happy, happy!
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SENT BY MICHAEL GREENE

Peterborough 30/06/2018

Alex made our travel and accommodation booking so easy. It was a pleasure do
work with him and we will not hesitate to call him for future travel/holiday
requirements
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SENT BY GINA WRENCH

Peterborough 30/06/2018

This is the first experience with your company and we are very impressed! Thank
you!
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SENT BY VANESSA FIELDING

Biggleswade 26/06/2018

Thanks Alex for sorting out all our travel arrangements for Isabelles and my
holiday. Another fab holiday that ran as clock work and you make it so easy for
Isabelle and I to travel. Here's to the next one. I definitely recommend Alex to
book your holiday from short haul to your dream long haul.
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SENT BY KIRSTY SEWELL

Cambridgeshire 20/06/2018

I have used Alex and Emma's services a few times now, more recently going to a
fitness boot camp weekend in Spain organised by Travel Counsellors and Liam fit.
It was fantastic, I could not fault anything! The hotel was beautiful, the
location great and the organisation was spot on. This comes with a wealth of
experience of knowing your locations and selecting what suits the individual
needs of your customers, which Alex and Emma certainly do. I highly recommend
using Alex and Emma for any of your travel requirements.
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SENT BY KAREN SEABRIDGE

Upwood 05/06/2018

Great services, makes you feel important, nothing is too much trouble.
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SENT BY DAVID GRIFFIN

Buckden 05/06/2018

Superb friendly service, able to understand customer requirements - making
everything fit together seamlessly.
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SENT BY TONY THACKER

Northampton 05/06/2018

Alex's constant attention gives an exemplary service. I have recommended Alex's
services on numerous occasions to friends and colleagues.
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SENT BY JILL MARRS

Ramsey St Marys 05/06/2018

This is our second holiday booked with Alex! We had such a good experience the
first time and every detail was thought about for us, our family holiday was
such a breeze last year that not using Alex for our holidays is not an option- I
would totally recommend him and have done so!
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SENT BY BETHAN VAGHELA

Ramsey 01/02/2018

I was referred to Alex through two friends. I gave him a brief for our summer
holiday and had an idea of where we wanted to go, but Alex gave me 5 or 6
options to consider as well as my original one. We ended up booking one of his
suggestions after it had great reviews and we realised it had something for all
the family, as well as flying from our preferred airport and on our preferred
dates. It was great to talk to him on the phone and he was always available. We
cannot wait to go!
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SENT BY CRAIG LYNCH

Ramsey 31/01/2018

Many thanks Alex for getting us the best deal on our park tickets! The whole
process was easy and stress free, with a personal service that is rare these
days.
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SENT BY JANE CONLIN

Lancaster 31/01/2018

Alex was recommended to me by a friend and, despite living 200 miles away, I
decided to give him a call in 2014 and now book most of our trips through him.
So far he’s sent us to Turkey, Iceland, Sri Lanka and The Maldives and we have
just booked Singapore and Borneo for next Christmas. Alex has taken the time to
learn what we like and dislike in a holiday is really good at coming up with
suggestions we haven’t considered. He’s also good at advising against our
suggestions if he thinks we won’t enjoy a place. We started off looking at the
Caribbean for next Christmas and ended up with Borneo as a result of our
discussions. I have found that communicating by phone and email is fine and much
more convenient than sitting in a travel agent’s for two hours. It also much
easier than putting your own holiday together. I wouldn’t hesitate to recommend
Alex’s service.
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SENT BY SUZANNE ROBERTS

Ramsey 31/01/2018

Excellent invaluable advice and guidance from Alex. Cannot wait to take our
trip. Look forward to booking again with a Alex very soon.
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SENT BY HOLLIE CLARKE

Ramsey 31/01/2018

I didn’t think I was a huge Disney fan but it turned us into big kids and the
whole experience was incredible from the Eurostar to the Magic of being in
Disneyland. Highlights for us, ratatouille ride, Disney live on stage, Peter Pan
ride, small world, stunt show ( Louis loved!) and of course princess lunch and
character breakfast. Huge credit to Alex Buckle for arranging this special
holiday for us I really recommend them, had great tips so we could make the best
of our holiday - it was a stress free trip and cheaper than us booking direct!
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SENT BY CARLA MAYO

Huntingdon 31/01/2018

We have booked our last three family holidays with Alex. He understands our
needs as a family and takes into account our budget and must-haves whilst also
suggesting alternative ideas or places that we may not have considered. The
booking process has always been stress-free and we have had no problems whilst
abroad - travel arrangements and accommodation has been spot on. Alex is always
available to chat to, even answering calls at unsociable hours when needed! We
would recommend Alex without hesitation.
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SENT BY WILLIAM NOBLE

Peterborough 31/01/2018

Just wanted to say thanks Alex for booking our trip to Lapland - we all had a
fantastic time when we went yesterday. The day went perfectly and it was
certainly a memorable trip.
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SENT BY MATTHEW BRADING

Ramsey 31/01/2018

Alex was outstanding, couldn't be happier with the service and am already
referring friends and family.
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SENT BY KIRSTY PAYNE

Ramsey St. Mary's 31/01/2018

Alex has always managed to exceed our expectations on every holiday we have
booked with him. There has never been a time where I have been made to feel
awkward when asking questions or changing something because it didn't feel
right, especially with our family skiing holiday where we had a huge criteria to
meet. Alex simply came back with the answers or an alternative. For this reason
alone, I will continue to recommend him to friends and family and continue to
book with him myself. Thank you for helping to create some amazing holiday
memories.
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SENT BY SUSAN COOPER

Harlow 31/01/2018

Alex is lovely, very helpful and nothing appeared to be too much trouble. I have
scored him with a 10 although we have not actually been on the holiday yet! so
hopeful the hotels, car hire etc is a good as it looks!
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SENT BY WENDY OGLE WELBOURN

Wisbech 31/01/2018

Alex takes time to understand what I want and does every thing he can to make
sure I get what I want!
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SENT BY VAL ROSE

Ramsey Cambridgeshire 31/01/2018

Alex was recommended by my family who also booked through him. Very pleased how
Alex put together our tailor made holiday for us. Much better than trawling
through holidays ourselves. He came to our home and went though all the details
of our holiday with us. It was just what we have been looking for and Alex is
only a phone call away for further information. Would not hesitate in
recommending him to anyone wanting to book a holiday or break. We are 3 weeks
away from our holiday and can’t wait.
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SENT BY ZOE EDMEADES

Ramsey 31/01/2018

I guarantee you’re in safe hands booking your travel through Alex. Tell him what
you want from your holiday and he does all the hard work for you, often coming
up with options we’d never have thought of ourselves. Our recent holiday to New
York, Miami and Florida Keys would have been daunting to arrange ourselves.
Thanks to Alex it was stress free and we had the holiday of a lifetime. Great
hotels, flights and excursions. He even arranged a corner room with a fantastic
view of the Empire State Building from our hotel window as a surprise. Expert
advice, attention to detail and always available when we needed him. He gets 5
stars from me.
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SENT BY MARK HEDLEY

Warboys 31/01/2018

It's only a ten because I can't score an 11.
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SENT BY DAVID YOUNG

Ramsey 31/01/2018

A hassle free, personalised holiday organised in a very short time.
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SENT BY TONY THACKER

Ramsey St Marys 31/01/2018

Alex has been amazing throughout the process of finding my family holiday this
year. His patience and willingness to help has been unwavering. I would say that
Alex went the extra mile but the in truth he did a half marathon for me. If
anyone has any reservations about using Alex and his services, fear not! Thank
you.
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SENT BY ANDY THOMPSON

Peterborough 29/01/2018

Very enthusiastic and reliable service from Alex.
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SENT BY LUCY STEWART

Royston 29/01/2018

Alex always goes above and beyond to put together a holiday which is just right
for us and never minds how many times we want to tweak or change things he
really offers the complete package and is always on hand to help with all
aspects of our trip before and during our time away. Can't recommend him highly
enough.
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SENT BY RUSSELL PALMER

Ramsey 29/01/2018

I have already recommended Alex to other people.
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SENT BY BILL PRESTON

Buckinghamshire 29/01/2018

Could not ask for a better service.
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SENT BY SIMONE ROGERS

Braintree 11/01/2018

Thank you Alex, your knowledge, help and understanding of our needs is why I
will continue to recommend to family and friends.
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SENT BY SOPHIE WARD

Cookham 08/01/2018

We are returning for 7 nights stay in Mauritius where we had a fabulous time.
Alex has been advising and arranging our holidays for many years, but this time
he has surpassed himself! Xmas and New year period is most certainly pick time
in the life of a travel agent, yet, Alex was at the end of the phone to sort out
what could have been a disastrous start to our holiday. He went above and beyond
expectations to ensure that we had the most unforgettable experience, and
despite the time difference managed to resolve all issues extremely effectively.
We are looking forward to our next holidays!
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SENT BY PAULA GREENWOOD

Ramsey 06/11/2017

Hello! Just wanted to thank you for organising our amazing trip to India. The
organisation was first class. Our only tiny regret is that we didn't take your
advice with the hotels and stayed in the ITC hotels. They were ok, but not quite
the standards of The Maidens and The Trident. Our driver was so, so calm and a
real gentleman. We were met and looked after everywhere we went. We would
recommend you both, and our particular holiday, to everyone. Dubai was a massive
contrast and Ian had a big surprise when the family arrived to spend the weekend
with us in Dubai. We shall never forget our experience and your professionalism.
A huge thank you and our very best wishes , Paula and Ian
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SENT BY GRAHAM CHURTON

Warboys 07/09/2017

Amazing "as always" - incredibly helpful.
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SENT BY MATTHEW BRADING

Huntingdon 30/08/2017

This was the first time we had entrusted the booking of our annual family
holiday to a third party and initially I was doubtful of the value it would add.
However, I am delighted to say that Alex displayed complete professionalism and
diligence throughout the entire process. He gained a brilliant understanding of
what we were looking for, and delivered a number of excellent options that we
wouldn't have had access to. Alex provided around the clock support during the
entire process, and we have already asked him to start looking for us for next
year. We have referred Alex on to a number of friends, family and work
colleagues and know that they are equally delighted with the service provided.
Thanks again Alex.
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SENT BY KIRSTY PAYNE

Peterborough 27/06/2017

Just wanted to thank you for arranging Venice for us - it was simply perfect. We
had the best time celebrating our 10th Anniversary and you thought of everything
right down to private taxi transfers for us so thank you. We have yet to travel
on a booking with yourself and not enjoy it but this was beyond words. The hotel
was fantastic, small and quirky and the staff went above and beyond to help with
anything which just added to the trip. I cannot thank you enough for helping to
arrange a trip which will stay with us for a long time.
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SENT BY CHRISTOPHER RISLEY

Ramsey 10/05/2017

Alex We have done this sort of thing a number of times before and always the
company has promised the earth and has failed to deliver on certain things.
Vis-a-vis our holiday arranged through you; you really did ‘under promise and
over deliver’ I can’t speak highly enough about the entire experience and the
superb arrangements. Other than the hiccup at the Raddison, which was resolved
very quickly indeed, all the other hotels were first class and so very different
from one and another. Even our short stop-over hotel in Mumbai was outstanding,
and only for 4 hours. Customer service is about getting everything right first
time but in the real world this is ‘pie in the sky’ however great customer
service is when things go awry action is taken immediately and the problem
resolved, this happened 100% at the Radisson. Experience leads me to believe
that it is the final hotel where corners are often cut in the belief that we’re
going home soon so what does it matter; this was certainly not the case at the
Marari Beach Hotel which, in our opinion, was the best of the lot, we’d have
loved to stay a little longer. There were always representatives at every
location to help us through the travails of India , superb drivers and excellent
vehicles. I would say that all the drivers were brilliant: attentive,
knowledgeable, friendly, spoke good english and had a great sense of humour. The
2 boat trips were so different and definitely ‘eye openers’. The one on The
Ganges was educational in the extreme and one we would not have missed for
anything. Will we be using you again? - DEFINITELY Would we recommend you? -
ABSOLUTELY and have already done so Our next trip will hopefully be to Cambodia,
Myanmar, Laos and Vietnam, but this might have to be 2019 as we have a lot of
expenses coming up. If you fancy a chat just give is a call or pop in.
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SENT BY JOYCE BUDDLE

Ramsey 16/04/2017

Very accommodating, have recommended to quite a few of our friends. Service was
very quick, and Alex was very helpful in all aspects of our journey even when we
are actually on holiday you can always reach him knowing he will be able to help
can't praise his service enough.
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SENT BY IAN GREENWOOD

Huntingdon 16/03/2017

Alex guided us professionally to provide us with a holiday to suit our needs.
Nothing was too much trouble if alterations were needed to be made. Alex has a
truly calm and friendly manner. We will definitely use him again and recommend
his services to others. Thank you Alex, we are really excited and looking
forward to our visit to India - why don't you come with us?
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SENT BY GARY TIMMINS

Ramsey 13/03/2017

Alex was strongly recommended to me by an acquaintance who had used his services
to arrange a family holiday. I made contact via e-mail and Alex had called back
within a matter of minutes. From that first contact he worked to ensure he
understood what we wanted from our holiday and through regular contacts fine
tuned an itinerary that met our desires and budget. As and when we decide on any
activities we would like to do in Canada Alex has offered to arrange these for
us, too.
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SENT BY TONY THACKER

Ramsey st Marys 28/02/2017

Alex has been amazing throughout the process of finding my family holiday this
year. His patience and willingness to help has been unwavering . I would say
that Alex went the extra mile but the in truth he did a half marathon for me. If
anyone has any reservations about using Alex and his services, fear not! Thank
you.
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SENT BY MARTIN MUIR

Huntingdon 16/02/2017

Alex took previous preferences re seating into account without me having to
re-state them, he shopped around for minimal stop-over delays and even
personally delivered the printed itinerary/boarding passes. Wonderful service -
all in less than 24hrs.
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SENT BY GERALD BORDELL

Hertfordhsire 09/02/2017

Alex has patience with us (both over 80) and gives us suggestions and confidence
to make choices. Prints boarding cards etc and acts for us with all the things
we do not understand. 10 out of 10
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SENT BY GARETH CHERRIMAN

London 18/01/2017

I can't recommend Alex highly enough. Alex booked a very complex work tour of
Asia for me that included Beijing, Taipei, Seoul, Manilla, Jakarta, Singapore,
Kuala Lumpur & Bangkok. A total of nine flights, eight hotels and 34 taxi's in
11 days. Alex recommend great hotels, in great locations and made sure that my
time in each city was maximised. Using Alex's brilliant local knowledge saved me
time and was far more efficient and cost effective than booking the trip myself!
The whole trip ran perfectly, with no flight delays and every single detail
including visa's, airport transfers and even recommendations of where to eat
were thought of. Thanks again Alex - brilliant work.
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SENT BY JADE CHILLINGWORTH

Cambridge 13/01/2017

I'm very impressed with the service Alex has offered me in finding the best
holiday to suit all of our families needs. We are very excited about the
experience ahead & wouldn't hesitate to recommend Alex to friends & family.
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SENT BY LOUISE SANDERSON

Warboys, Cambridgeshire 12/01/2017

I have used Alex for our last 3 holidays / trips. I called Alex initially as I
was going to New York on my own with Evie and knew nothing about where was safe
to go etc and felt like I needed some experience and knowledge and that's
exactly what I got. When I experienced a small hiccup at the airport in JFK I
called Alex and even though it was almost midnight in the UK he helped me sort
the problem without any hesitation. Every time he has gone above and beyond to
ensure we have a stress free, enjoyable holiday. I can not recommend you guys
enough.
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SENT BY NATASHA NELTE

New York, USA 12/01/2017

I should know better than to try using other travel agents. You guys are the
best. You always go over and beyond and we've always Appreciated and enjoy your
recommendations.Thanks again for all your help, speed and kindness
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SENT BY HANNAH HARPER

Ramsey 30/12/2016

We have returned from a truly magical trip to Lapland, all arranged by Alex on
his recommendations. I can not recommend Alex enough, his knowledge is fantastic
and he found us the perfect trip based on what we had in mind, Alex helped make
our winter wonderland dream a reality. Thank you Alex.
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SENT BY KAREN SEABRIDGE

Huntingdon 21/12/2016

Alex is a true gentlemen. He listens well and delivers the goods. Nothing is too
much trouble. Brilliant service and would fully recommend Alex to family and
friends.
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SENT BY TONY MILES

Ely 14/09/2016

Over the years Alex has consistently delivered the holidays we wanted and given
the extra attention to detail in making sure the experience was as good as, if
not better, than expected. Our last trip found us in a boutique hotel that we
would have never considered had we done our own research. So 5 stars goes to
Alex and Travel Counsellors. We look forward to booking many more with him!
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SENT BY BRIAN MORGAN

Ramsey, Huntingdon 10/03/2016

Alex recently organised a 4 week tour that took in Redondo Beach in Los
Angeles,Fiji, New Zealand , Santa Monicain Los Angeles and then 4 nights in the
Bellagio Hotel, Las Vegas. Every thing was done efficiently including transport
to and from the airports and Alex was also positive with suggestions to improve
our " Tour".We will use his services for future and already have booked another
trip to Majorca for later this year. Just a shame we did not know of him a long
time ago
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SENT BY ELIZABETH MUIR

Bury, Cambs. 08/03/2016

A very efficient service from Alex. He researched the best flight for us taking
into account all my requests. Always at the end of the phone for any questions
and made the booking of flights so straight forward and quick. He booked our
seat places on the flights in exactly the places and configuration that I would
want without even asking me, he seemed to know how we would like to sit as a
family which was wonderful. Thankyou to Alex, I have no hesitation in
recommending him to others and will use him again to book a holiday/flights.
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SENT BY BRIAN MORGAN

Ramsey 17/04/2015

Alex has been a great help with my recent holiday that’s been booked for skiing
next year in February. This process wasn’t an easy one given the fact that we
have twenty people going ranging in ages from 3 to 45 and its half term week, so
options that are available are limited. The party have different requirements,
budgets, skiing abilities and expectations that Alex wanted to provide a
positive outcome. Even through the group managed to change the destination on
numerous occasions, changing the remit from flying to driving and going from
Hotels, to catered chalets. Alex maintained his professionalism and calmness to
deliver his promise to do the best he could with an exciting and affordable
holiday of a lifetime. Alex was very thorough in identifying a number of resorts
that catered for this size group. After spending hours on the phone to his
contacts, trawling through web and utilising his expertise, managed to provide
us with an excellent package in one chalet that we didn’t think would be able to
accommodate which everyone agreed on that will meet all our needs and provided
even more that we have expected. I have used Alex’s services in the past two
years and would always recommend him to my family, friends and colleagues. Well
done Alex!
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SENT BY SARAH WHITFIELD

Ramsey 02/04/2015

We are very grateful to Alex for finding the perfect honeymoon for our little
family; we took our 5 year old daughter with us so our criteria was luxury &
child friendly! Alex came back in no time with options for us, the hotels looked
amazing online, but Alex being able to give positive feedback from previous
holiday makers made us feel even more confident & excited! Our daughter splashed
for hours in the vast selection of beautiful pools, & was up & down slides; she
also loved the kids club - the Thomas Cook reps were fantastic & great fun! The
hotel was immaculately kept, & hotel service spot on! The All Inclusive food
selection/drinks were great for adults & children! To top it all off the weather
was glorious. We couldn't have wished for more. When you are spending your hard
earned money, knowing you are booking with a knowledgable & professional agent
is so important. We can't recommend Alex highly enough.
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SENT BY REBECCA JONES

London 09/03/2009

Thank you for the bottle of Champagne, I kid you not, that is our favourite
drink!!! Really appreciate you sending us that, but please note, I only send
people to you because you guys are really great at what you do; real patience,
go the extra mile and make your clients feel as if they are the only people you
are looking after.
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SENT BY IAN BROWN

London (soon to be Harrogate!) 08/03/2009

We found Alex through the NatWest Black Concierge Service. He has organised a
number of trips for us, all of them have been fantastic and well organised. At
the beginning of this year we travelled to Thailand - everything was perfect,
and even when we had a problem Alex was on hand in the UK to sort it out. We
would have no hesitation in recommending Alex and Travel Counsellors.
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SENT BY KIRSTY SAUNDERS

London 24/02/2009

Alex was recommended to me by my mother having organised holidays for her
friends for some time. We were searching for a honeymoon and had been
disappointed by the service from our local travel agents. Alex shows great
understanding, his communication is first class, his attention to detail unusual
and his ability to find the best deal outstanding! I will continue to recommend
him to everyone!
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SENT BY LINDA WHITE

Windsor 24/02/2009

Alex always offers the 'complete service' as a personal Travel Counsellor - his
attention to details, understanding your needs and coming up with great options
are both inspiring and fit the criteria. Alex also responds to difficulties
whilst you are on holiday and resolves them immediately - what would we do
without him? It's nice to know that he is there.
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SENT BY STUART PETTMAN

Bexley 16/02/2009

In February I took 18 friends and family to Rome for two nights to celebrate my
wife's 40th birthday and then 6 of us continued on to Venice for a further two
nights. Every single minute detail was covered by Alex. Nothing was a problem to
him, no matter how small. I cannot recommend Alex highly enough. He has
impressed me yet again and I know my guests were astounded at the level of
service and efficiency at every stage.
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SENT BY DAVID GRIFFIN

St Neots 19/10/2019

Superb service - tending to every detail required by the customer - suggesting
viable alternatives if required. This level of service cannot be sought by any
Hight Street provider or Larger Travel Companies. Now that we are used to this
level of service from Alex we will not go anywhere else. First Class.
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SENT BY SALLY LYONS

Ramsey 20/09/2019

Alex helped us organize a holiday of a lifetime to the USA, taking in 7 states
and 4 major cities over 3 weeks. He was always available for my questions before
we travelled and even on had whilst we were away too. I highly recommend his
services.
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SENT BY LINDA WHITE

Barbados 20/09/2019

Always personal and understood our needs for the trip, spot on.
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SENT BY AMANDA LUCIA

Peterborough 09/09/2019

Cant recommend the services of this gentleman enough, from stepping off the
plane to returning back home we felt his support every moment, always a friendly
face to guide you through each new adventure, drivers and official guides were
amazing. You'll not be disappointed, Alex takes in all the logistics, mixes in a
bit of personality and bases your experience on what you really want, he truly
is a travel expert - an important factor to my recommendation is that I too am
an ex travel international venue sourcing agent and I still can't find faults!
Don't delay, Alex will take your requirements, put every detail together
including transport and then it's up to you, he will stream each detail to suit
your trip, talk you through it, then it's countdown (he even sends you a
countdown calendar) love it, thank you Alex, you hit every mark on our Cambodia
trip!
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SENT BY GRAHAM BUCK

Godmanchester 02/09/2019

A friendly, professional and extremely helpful approach and service
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SENT BY ELOISE CADE

St Ives 02/09/2019

I am a single Mum of 2 boys (15 and 18) who works full time and doesn't have
huge amounts of money spare or time to search online, but I still want to give
my children holiday experiences and memories. Alex has booked our holidays for
the last 2 years now and Im aware that he books some very high end trips for
clients but his service has never felt any less personal or dedicated for the
trips we have had. Id like to thank him for the last minute efforts he's made
and all the attention to detail. I've just got back from 3 days in Krakow with
my 18 yr old who is raving about the experience (which is VERY unusual lol) and
am looking forward to a week in Croatia with my youngest in a few weeks time.
The app was great as I didn't have to go searching through emails for details
plus it pinned our accommodation location into Google maps (which was v
reassuring in a city I had never visited) and the flights were auto entered into
my diary too. All in all a very easy process. Thankyou :'l
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SENT BY ANTHONEY EDMEADES

Kimbolton 02/09/2019

A fantastic service from Alex as usual. We are always fairly vague about where
we want to go and Alex provides multiple options to suit our budget. Great local
knowledge of the locations and the personal touch is always appreciated when we
have lots of questions!!! We will be back, and have already started the
conversation about next years break. Thanks Alex.
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SENT BY BRIAN MORGAN

Ramsey 02/09/2019

Good service and good advice also very competitive on price with no reduction in
quality of destinations offered
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SENT BY LUKE GAMMONS

Ramsey 18/06/2019

I've used before and will use again, I always recommend Alex.
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SENT BY JANE PALMER

Ramsey 17/06/2019

We wouldn't hesitate to recommend Alex. We have just recently completed our
first cruise arranged via Alex and his knowledge and advice mean that we had a
brilliant experience - we will be back to book another as soon as we can!
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SENT BY MARY FITZGERALD

Oxford 17/06/2019

Paradise Island is a fabulous find. The facilities are great & the staff can’t
do enough for you. We’d come here again. Thanks for arranging everything for us.
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SENT BY KRISTI HUDSON

Sheffield 13/06/2019

I am delighted with the support received and have already recommended you to 2
people :-)
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SENT BY ALISON FRASER

Bury 11/06/2019

Hi Alex, just thought I would let you know what a fantastic holiday we are
having. Our hotels have been brilliant and all in good locations. We arrived in
Tofino yesterday and our hotel is stunning, we are going bear watching this
afternoon. Thank you for organizing it for us, we'll be back in touch when we
get back next week. Best wishes
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SENT BY ROY LODGE

Eaton Socon 05/06/2019

Hi Alex, what a wonderful service you provide, I will catch up when I get back
from Spain.
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SENT BY ALICE LIVEING

London 03/06/2019

Alex was brilliant. He made the whole process stress free and was so helpful in
suggesting extra things for us to do on our holiday. I would highly recommend
him to anyone wanting to book a memorable trip!
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SENT BY LIZ SCOTT

Huntingdonshire 03/06/2019

We’ve had a excellent holiday to Japan and would recommend Alex because he
listened to what we wanted and found it for us. Nothing felt too much hassle.
We’ve had an amazing trip with lots of variety so much of the faff taken out for
us. Thank you.
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SENT BY LIZA WEBSTER

Ramsey 03/06/2019

Alex is the only person I would ever trust to sort out my families travel plans.
The security of knowing we have booked through Travel Counsellors ensures I
never have to worry about being left high and dry due to unforeseen events.
Peace of mind all round!
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SENT BY STEVEN COX

Cambridge 31/05/2019

Hi Alex, just wanted to say a massive thank you for helping us book our holiday.
The hotel was beautiful, the staff couldn't do enough for us, the food was great
and the area was lovely. We wouldn't have found it without you.
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SENT BY MARGARET KENNAUGH

Isle of Man 23/04/2019

Alex & Emma are so helpful & extremely knowledgeable about travel planning.
Nothing is too much trouble. I would highly recommend Alex & Emma to make your
holiday planning stress free!
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SENT BY CRAIG LYNCH

Ramsey 23/04/2019

Alex’s knowledge and expertise were amazing. Many thanks again!
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SENT BY LIZ SCOTT

Cambridgeshire 23/04/2019

We’ve had a excellent holiday and would recommend Alex because he listened to
what we wanted and found it for us. Nothing felt too much hassle. We’ve had an
amazing trip with lots of variety so much of the faff taken out for us. Thank
you.
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SENT BY JON HOPKINS

Upwood 25/02/2019

Superb apartment hotel with great facilities. Ski in and ski out works really
well from the very warm boot room! Excellent views from the balcony overlooking
the mountains. Transfers worked really well in terms of speed and convenience.
Avoriaz as a resort works really well; queues manageable for a half term, with
plenty of skiing for all levels. Many thanks for organising a wonderful holiday.
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SENT BY AMANDA GRONMARK

Henley on Thames 12/10/2018

Amazing holiday booked, can't quite believe it. Alex is spot on with what I
wanted, a bit of adventure and a bit of chilling. Can't wait. All booked and
sorted in under a week, unreal. Thanks very much.
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SENT BY DAVID GRIFFIN

St Neots 08/10/2018

The very best 'one stop' travel facility in the area. Friendly, knowledgeable
service that is able to understand & deliver the right solution to the
requirement. All in all a great service all round.
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SENT BY STEPHEN BLYTHE

Dartford 30/09/2018

I like both the personal service that Alex provides, together with the
promptness of his replies. He has been spot on to date.
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SENT BY ZOE CHATFIELD

Grays 25/09/2018

Would recommend 100%! We are just on our way back from 3 weeks in America doing
Route 66, Chicago to LA with the additions of Monument Valley, Las Vegas and San
Diego. This really wouldn’t have been possible if it wasn’t for Alex, it had
always been our dream to do Route 66 but after getting a quote from a high
street travel agent it didn’t seem doable. Alex managed to put together an
incredible, affordable itinerary that we just couldn’t turn down. His experience
is second to none and the time and effort he put in really showed. Alex made
sure that our honeymoon was extra special and for that we are truly grateful. We
already have our next holiday booked with him and the one after that in the
pipeline.
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SENT BY TRUDY MILLICAN

Bury 01/09/2018

Home from an amazing three and a half week holiday in Australia. Alex booked
everything from flights, visas, accommodation, trips and car hire to fit in
exactly with what I requested. Everything went so smoothly and it was good to
know that I could contact him at any point if needed. My girls and I had a great
experience and made lots of memories. Just deciding what our next adventure will
be!
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SENT BY SARAH GUMBLEY

Ramsey 01/09/2018

Just wanted to say an official thank you for sorting out our holiday - you took
away all the usual stress of booking and transfers and found us a really lovely
hotel for our week away in Fuerteventura. Happy, happy, happy!
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SENT BY MICHAEL GREENE

Peterborough 30/06/2018

Alex made our travel and accommodation booking so easy. It was a pleasure do
work with him and we will not hesitate to call him for future travel/holiday
requirements
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SENT BY GINA WRENCH

Peterborough 30/06/2018

This is the first experience with your company and we are very impressed! Thank
you!
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SENT BY VANESSA FIELDING

Biggleswade 26/06/2018

Thanks Alex for sorting out all our travel arrangements for Isabelles and my
holiday. Another fab holiday that ran as clock work and you make it so easy for
Isabelle and I to travel. Here's to the next one. I definitely recommend Alex to
book your holiday from short haul to your dream long haul.
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SENT BY KIRSTY SEWELL

Cambridgeshire 20/06/2018

I have used Alex and Emma's services a few times now, more recently going to a
fitness boot camp weekend in Spain organised by Travel Counsellors and Liam fit.
It was fantastic, I could not fault anything! The hotel was beautiful, the
location great and the organisation was spot on. This comes with a wealth of
experience of knowing your locations and selecting what suits the individual
needs of your customers, which Alex and Emma certainly do. I highly recommend
using Alex and Emma for any of your travel requirements.
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SENT BY KAREN SEABRIDGE

Upwood 05/06/2018

Great services, makes you feel important, nothing is too much trouble.
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SENT BY DAVID GRIFFIN

Buckden 05/06/2018

Superb friendly service, able to understand customer requirements - making
everything fit together seamlessly.
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SENT BY TONY THACKER

Northampton 05/06/2018

Alex's constant attention gives an exemplary service. I have recommended Alex's
services on numerous occasions to friends and colleagues.
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SENT BY JILL MARRS

Ramsey St Marys 05/06/2018

This is our second holiday booked with Alex! We had such a good experience the
first time and every detail was thought about for us, our family holiday was
such a breeze last year that not using Alex for our holidays is not an option- I
would totally recommend him and have done so!
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SENT BY BETHAN VAGHELA

Ramsey 01/02/2018

I was referred to Alex through two friends. I gave him a brief for our summer
holiday and had an idea of where we wanted to go, but Alex gave me 5 or 6
options to consider as well as my original one. We ended up booking one of his
suggestions after it had great reviews and we realised it had something for all
the family, as well as flying from our preferred airport and on our preferred
dates. It was great to talk to him on the phone and he was always available. We
cannot wait to go!
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SENT BY CRAIG LYNCH

Ramsey 31/01/2018

Many thanks Alex for getting us the best deal on our park tickets! The whole
process was easy and stress free, with a personal service that is rare these
days.
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SENT BY JANE CONLIN

Lancaster 31/01/2018

Alex was recommended to me by a friend and, despite living 200 miles away, I
decided to give him a call in 2014 and now book most of our trips through him.
So far he’s sent us to Turkey, Iceland, Sri Lanka and The Maldives and we have
just booked Singapore and Borneo for next Christmas. Alex has taken the time to
learn what we like and dislike in a holiday is really good at coming up with
suggestions we haven’t considered. He’s also good at advising against our
suggestions if he thinks we won’t enjoy a place. We started off looking at the
Caribbean for next Christmas and ended up with Borneo as a result of our
discussions. I have found that communicating by phone and email is fine and much
more convenient than sitting in a travel agent’s for two hours. It also much
easier than putting your own holiday together. I wouldn’t hesitate to recommend
Alex’s service.
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SENT BY SUZANNE ROBERTS

Ramsey 31/01/2018

Excellent invaluable advice and guidance from Alex. Cannot wait to take our
trip. Look forward to booking again with a Alex very soon.
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SENT BY HOLLIE CLARKE

Ramsey 31/01/2018

I didn’t think I was a huge Disney fan but it turned us into big kids and the
whole experience was incredible from the Eurostar to the Magic of being in
Disneyland. Highlights for us, ratatouille ride, Disney live on stage, Peter Pan
ride, small world, stunt show ( Louis loved!) and of course princess lunch and
character breakfast. Huge credit to Alex Buckle for arranging this special
holiday for us I really recommend them, had great tips so we could make the best
of our holiday - it was a stress free trip and cheaper than us booking direct!
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SENT BY CARLA MAYO

Huntingdon 31/01/2018

We have booked our last three family holidays with Alex. He understands our
needs as a family and takes into account our budget and must-haves whilst also
suggesting alternative ideas or places that we may not have considered. The
booking process has always been stress-free and we have had no problems whilst
abroad - travel arrangements and accommodation has been spot on. Alex is always
available to chat to, even answering calls at unsociable hours when needed! We
would recommend Alex without hesitation.
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SENT BY WILLIAM NOBLE

Peterborough 31/01/2018

Just wanted to say thanks Alex for booking our trip to Lapland - we all had a
fantastic time when we went yesterday. The day went perfectly and it was
certainly a memorable trip.
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SENT BY MATTHEW BRADING

Ramsey 31/01/2018

Alex was outstanding, couldn't be happier with the service and am already
referring friends and family.
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SENT BY KIRSTY PAYNE

Ramsey St. Mary's 31/01/2018

Alex has always managed to exceed our expectations on every holiday we have
booked with him. There has never been a time where I have been made to feel
awkward when asking questions or changing something because it didn't feel
right, especially with our family skiing holiday where we had a huge criteria to
meet. Alex simply came back with the answers or an alternative. For this reason
alone, I will continue to recommend him to friends and family and continue to
book with him myself. Thank you for helping to create some amazing holiday
memories.
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SENT BY SUSAN COOPER

Harlow 31/01/2018

Alex is lovely, very helpful and nothing appeared to be too much trouble. I have
scored him with a 10 although we have not actually been on the holiday yet! so
hopeful the hotels, car hire etc is a good as it looks!
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SENT BY WENDY OGLE WELBOURN

Wisbech 31/01/2018

Alex takes time to understand what I want and does every thing he can to make
sure I get what I want!
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SENT BY VAL ROSE

Ramsey Cambridgeshire 31/01/2018

Alex was recommended by my family who also booked through him. Very pleased how
Alex put together our tailor made holiday for us. Much better than trawling
through holidays ourselves. He came to our home and went though all the details
of our holiday with us. It was just what we have been looking for and Alex is
only a phone call away for further information. Would not hesitate in
recommending him to anyone wanting to book a holiday or break. We are 3 weeks
away from our holiday and can’t wait.
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SENT BY ZOE EDMEADES

Ramsey 31/01/2018

I guarantee you’re in safe hands booking your travel through Alex. Tell him what
you want from your holiday and he does all the hard work for you, often coming
up with options we’d never have thought of ourselves. Our recent holiday to New
York, Miami and Florida Keys would have been daunting to arrange ourselves.
Thanks to Alex it was stress free and we had the holiday of a lifetime. Great
hotels, flights and excursions. He even arranged a corner room with a fantastic
view of the Empire State Building from our hotel window as a surprise. Expert
advice, attention to detail and always available when we needed him. He gets 5
stars from me.
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SENT BY MARK HEDLEY

Warboys 31/01/2018

It's only a ten because I can't score an 11.
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SENT BY DAVID YOUNG

Ramsey 31/01/2018

A hassle free, personalised holiday organised in a very short time.
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SENT BY TONY THACKER

Ramsey St Marys 31/01/2018

Alex has been amazing throughout the process of finding my family holiday this
year. His patience and willingness to help has been unwavering. I would say that
Alex went the extra mile but the in truth he did a half marathon for me. If
anyone has any reservations about using Alex and his services, fear not! Thank
you.
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SENT BY ANDY THOMPSON

Peterborough 29/01/2018

Very enthusiastic and reliable service from Alex.
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SENT BY LUCY STEWART

Royston 29/01/2018

Alex always goes above and beyond to put together a holiday which is just right
for us and never minds how many times we want to tweak or change things he
really offers the complete package and is always on hand to help with all
aspects of our trip before and during our time away. Can't recommend him highly
enough.
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SENT BY RUSSELL PALMER

Ramsey 29/01/2018

I have already recommended Alex to other people.
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SENT BY BILL PRESTON

Buckinghamshire 29/01/2018

Could not ask for a better service.
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SENT BY SIMONE ROGERS

Braintree 11/01/2018

Thank you Alex, your knowledge, help and understanding of our needs is why I
will continue to recommend to family and friends.
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SENT BY SOPHIE WARD

Cookham 08/01/2018

We are returning for 7 nights stay in Mauritius where we had a fabulous time.
Alex has been advising and arranging our holidays for many years, but this time
he has surpassed himself! Xmas and New year period is most certainly pick time
in the life of a travel agent, yet, Alex was at the end of the phone to sort out
what could have been a disastrous start to our holiday. He went above and beyond
expectations to ensure that we had the most unforgettable experience, and
despite the time difference managed to resolve all issues extremely effectively.
We are looking forward to our next holidays!
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SENT BY PAULA GREENWOOD

Ramsey 06/11/2017

Hello! Just wanted to thank you for organising our amazing trip to India. The
organisation was first class. Our only tiny regret is that we didn't take your
advice with the hotels and stayed in the ITC hotels. They were ok, but not quite
the standards of The Maidens and The Trident. Our driver was so, so calm and a
real gentleman. We were met and looked after everywhere we went. We would
recommend you both, and our particular holiday, to everyone. Dubai was a massive
contrast and Ian had a big surprise when the family arrived to spend the weekend
with us in Dubai. We shall never forget our experience and your professionalism.
A huge thank you and our very best wishes , Paula and Ian
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SENT BY GRAHAM CHURTON

Warboys 07/09/2017

Amazing "as always" - incredibly helpful.
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SENT BY MATTHEW BRADING

Huntingdon 30/08/2017

This was the first time we had entrusted the booking of our annual family
holiday to a third party and initially I was doubtful of the value it would add.
However, I am delighted to say that Alex displayed complete professionalism and
diligence throughout the entire process. He gained a brilliant understanding of
what we were looking for, and delivered a number of excellent options that we
wouldn't have had access to. Alex provided around the clock support during the
entire process, and we have already asked him to start looking for us for next
year. We have referred Alex on to a number of friends, family and work
colleagues and know that they are equally delighted with the service provided.
Thanks again Alex.
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SENT BY KIRSTY PAYNE

Peterborough 27/06/2017

Just wanted to thank you for arranging Venice for us - it was simply perfect. We
had the best time celebrating our 10th Anniversary and you thought of everything
right down to private taxi transfers for us so thank you. We have yet to travel
on a booking with yourself and not enjoy it but this was beyond words. The hotel
was fantastic, small and quirky and the staff went above and beyond to help with
anything which just added to the trip. I cannot thank you enough for helping to
arrange a trip which will stay with us for a long time.
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SENT BY CHRISTOPHER RISLEY

Ramsey 10/05/2017

Alex We have done this sort of thing a number of times before and always the
company has promised the earth and has failed to deliver on certain things.
Vis-a-vis our holiday arranged through you; you really did ‘under promise and
over deliver’ I can’t speak highly enough about the entire experience and the
superb arrangements. Other than the hiccup at the Raddison, which was resolved
very quickly indeed, all the other hotels were first class and so very different
from one and another. Even our short stop-over hotel in Mumbai was outstanding,
and only for 4 hours. Customer service is about getting everything right first
time but in the real world this is ‘pie in the sky’ however great customer
service is when things go awry action is taken immediately and the problem
resolved, this happened 100% at the Radisson. Experience leads me to believe
that it is the final hotel where corners are often cut in the belief that we’re
going home soon so what does it matter; this was certainly not the case at the
Marari Beach Hotel which, in our opinion, was the best of the lot, we’d have
loved to stay a little longer. There were always representatives at every
location to help us through the travails of India , superb drivers and excellent
vehicles. I would say that all the drivers were brilliant: attentive,
knowledgeable, friendly, spoke good english and had a great sense of humour. The
2 boat trips were so different and definitely ‘eye openers’. The one on The
Ganges was educational in the extreme and one we would not have missed for
anything. Will we be using you again? - DEFINITELY Would we recommend you? -
ABSOLUTELY and have already done so Our next trip will hopefully be to Cambodia,
Myanmar, Laos and Vietnam, but this might have to be 2019 as we have a lot of
expenses coming up. If you fancy a chat just give is a call or pop in.
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SENT BY JOYCE BUDDLE

Ramsey 16/04/2017

Very accommodating, have recommended to quite a few of our friends. Service was
very quick, and Alex was very helpful in all aspects of our journey even when we
are actually on holiday you can always reach him knowing he will be able to help
can't praise his service enough.
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SENT BY IAN GREENWOOD

Huntingdon 16/03/2017

Alex guided us professionally to provide us with a holiday to suit our needs.
Nothing was too much trouble if alterations were needed to be made. Alex has a
truly calm and friendly manner. We will definitely use him again and recommend
his services to others. Thank you Alex, we are really excited and looking
forward to our visit to India - why don't you come with us?
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SENT BY GARY TIMMINS

Ramsey 13/03/2017

Alex was strongly recommended to me by an acquaintance who had used his services
to arrange a family holiday. I made contact via e-mail and Alex had called back
within a matter of minutes. From that first contact he worked to ensure he
understood what we wanted from our holiday and through regular contacts fine
tuned an itinerary that met our desires and budget. As and when we decide on any
activities we would like to do in Canada Alex has offered to arrange these for
us, too.
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SENT BY TONY THACKER

Ramsey st Marys 28/02/2017

Alex has been amazing throughout the process of finding my family holiday this
year. His patience and willingness to help has been unwavering . I would say
that Alex went the extra mile but the in truth he did a half marathon for me. If
anyone has any reservations about using Alex and his services, fear not! Thank
you.
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SENT BY MARTIN MUIR

Huntingdon 16/02/2017

Alex took previous preferences re seating into account without me having to
re-state them, he shopped around for minimal stop-over delays and even
personally delivered the printed itinerary/boarding passes. Wonderful service -
all in less than 24hrs.
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SENT BY GERALD BORDELL

Hertfordhsire 09/02/2017

Alex has patience with us (both over 80) and gives us suggestions and confidence
to make choices. Prints boarding cards etc and acts for us with all the things
we do not understand. 10 out of 10
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SENT BY GARETH CHERRIMAN

London 18/01/2017

I can't recommend Alex highly enough. Alex booked a very complex work tour of
Asia for me that included Beijing, Taipei, Seoul, Manilla, Jakarta, Singapore,
Kuala Lumpur & Bangkok. A total of nine flights, eight hotels and 34 taxi's in
11 days. Alex recommend great hotels, in great locations and made sure that my
time in each city was maximised. Using Alex's brilliant local knowledge saved me
time and was far more efficient and cost effective than booking the trip myself!
The whole trip ran perfectly, with no flight delays and every single detail
including visa's, airport transfers and even recommendations of where to eat
were thought of. Thanks again Alex - brilliant work.
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SENT BY JADE CHILLINGWORTH

Cambridge 13/01/2017

I'm very impressed with the service Alex has offered me in finding the best
holiday to suit all of our families needs. We are very excited about the
experience ahead & wouldn't hesitate to recommend Alex to friends & family.
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SENT BY LOUISE SANDERSON

Warboys, Cambridgeshire 12/01/2017

I have used Alex for our last 3 holidays / trips. I called Alex initially as I
was going to New York on my own with Evie and knew nothing about where was safe
to go etc and felt like I needed some experience and knowledge and that's
exactly what I got. When I experienced a small hiccup at the airport in JFK I
called Alex and even though it was almost midnight in the UK he helped me sort
the problem without any hesitation. Every time he has gone above and beyond to
ensure we have a stress free, enjoyable holiday. I can not recommend you guys
enough.
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SENT BY NATASHA NELTE

New York, USA 12/01/2017

I should know better than to try using other travel agents. You guys are the
best. You always go over and beyond and we've always Appreciated and enjoy your
recommendations.Thanks again for all your help, speed and kindness
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SENT BY HANNAH HARPER

Ramsey 30/12/2016

We have returned from a truly magical trip to Lapland, all arranged by Alex on
his recommendations. I can not recommend Alex enough, his knowledge is fantastic
and he found us the perfect trip based on what we had in mind, Alex helped make
our winter wonderland dream a reality. Thank you Alex.
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SENT BY KAREN SEABRIDGE

Huntingdon 21/12/2016

Alex is a true gentlemen. He listens well and delivers the goods. Nothing is too
much trouble. Brilliant service and would fully recommend Alex to family and
friends.
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SENT BY TONY MILES

Ely 14/09/2016

Over the years Alex has consistently delivered the holidays we wanted and given
the extra attention to detail in making sure the experience was as good as, if
not better, than expected. Our last trip found us in a boutique hotel that we
would have never considered had we done our own research. So 5 stars goes to
Alex and Travel Counsellors. We look forward to booking many more with him!
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SENT BY BRIAN MORGAN

Ramsey, Huntingdon 10/03/2016

Alex recently organised a 4 week tour that took in Redondo Beach in Los
Angeles,Fiji, New Zealand , Santa Monicain Los Angeles and then 4 nights in the
Bellagio Hotel, Las Vegas. Every thing was done efficiently including transport
to and from the airports and Alex was also positive with suggestions to improve
our " Tour".We will use his services for future and already have booked another
trip to Majorca for later this year. Just a shame we did not know of him a long
time ago
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SENT BY ELIZABETH MUIR

Bury, Cambs. 08/03/2016

A very efficient service from Alex. He researched the best flight for us taking
into account all my requests. Always at the end of the phone for any questions
and made the booking of flights so straight forward and quick. He booked our
seat places on the flights in exactly the places and configuration that I would
want without even asking me, he seemed to know how we would like to sit as a
family which was wonderful. Thankyou to Alex, I have no hesitation in
recommending him to others and will use him again to book a holiday/flights.
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SENT BY BRIAN MORGAN

Ramsey 17/04/2015

Alex has been a great help with my recent holiday that’s been booked for skiing
next year in February. This process wasn’t an easy one given the fact that we
have twenty people going ranging in ages from 3 to 45 and its half term week, so
options that are available are limited. The party have different requirements,
budgets, skiing abilities and expectations that Alex wanted to provide a
positive outcome. Even through the group managed to change the destination on
numerous occasions, changing the remit from flying to driving and going from
Hotels, to catered chalets. Alex maintained his professionalism and calmness to
deliver his promise to do the best he could with an exciting and affordable
holiday of a lifetime. Alex was very thorough in identifying a number of resorts
that catered for this size group. After spending hours on the phone to his
contacts, trawling through web and utilising his expertise, managed to provide
us with an excellent package in one chalet that we didn’t think would be able to
accommodate which everyone agreed on that will meet all our needs and provided
even more that we have expected. I have used Alex’s services in the past two
years and would always recommend him to my family, friends and colleagues. Well
done Alex!
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SENT BY SARAH WHITFIELD

Ramsey 02/04/2015

We are very grateful to Alex for finding the perfect honeymoon for our little
family; we took our 5 year old daughter with us so our criteria was luxury &
child friendly! Alex came back in no time with options for us, the hotels looked
amazing online, but Alex being able to give positive feedback from previous
holiday makers made us feel even more confident & excited! Our daughter splashed
for hours in the vast selection of beautiful pools, & was up & down slides; she
also loved the kids club - the Thomas Cook reps were fantastic & great fun! The
hotel was immaculately kept, & hotel service spot on! The All Inclusive food
selection/drinks were great for adults & children! To top it all off the weather
was glorious. We couldn't have wished for more. When you are spending your hard
earned money, knowing you are booking with a knowledgable & professional agent
is so important. We can't recommend Alex highly enough.
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SENT BY REBECCA JONES

London 09/03/2009

Thank you for the bottle of Champagne, I kid you not, that is our favourite
drink!!! Really appreciate you sending us that, but please note, I only send
people to you because you guys are really great at what you do; real patience,
go the extra mile and make your clients feel as if they are the only people you
are looking after.
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SENT BY IAN BROWN

London (soon to be Harrogate!) 08/03/2009

We found Alex through the NatWest Black Concierge Service. He has organised a
number of trips for us, all of them have been fantastic and well organised. At
the beginning of this year we travelled to Thailand - everything was perfect,
and even when we had a problem Alex was on hand in the UK to sort it out. We
would have no hesitation in recommending Alex and Travel Counsellors.
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SENT BY KIRSTY SAUNDERS

London 24/02/2009

Alex was recommended to me by my mother having organised holidays for her
friends for some time. We were searching for a honeymoon and had been
disappointed by the service from our local travel agents. Alex shows great
understanding, his communication is first class, his attention to detail unusual
and his ability to find the best deal outstanding! I will continue to recommend
him to everyone!
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SENT BY LINDA WHITE

Windsor 24/02/2009

Alex always offers the 'complete service' as a personal Travel Counsellor - his
attention to details, understanding your needs and coming up with great options
are both inspiring and fit the criteria. Alex also responds to difficulties
whilst you are on holiday and resolves them immediately - what would we do
without him? It's nice to know that he is there.
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SENT BY STUART PETTMAN

Bexley 16/02/2009

In February I took 18 friends and family to Rome for two nights to celebrate my
wife's 40th birthday and then 6 of us continued on to Venice for a further two
nights. Every single minute detail was covered by Alex. Nothing was a problem to
him, no matter how small. I cannot recommend Alex highly enough. He has
impressed me yet again and I know my guests were astounded at the level of
service and efficiency at every stage.
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