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Text Content

 * About Us
 * Benefits
 * Service Offering
 * Contact Us



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INSURANCE ADMINISTRATION SOLVED


GET THE WORLD’S BEST TALENT ON YOUR TEAM




Why take a gamble on hiring? Let us match you with high-performing team of
specialists. So you can easily build a remote team who integrate perfectly with
your company.




BUSINESS ADMINISTRATIVE OUTSOURCING SERVICES



Scale faster with a results-driven remote team. We connect Businesses with
highly skilled global talent. With 25+ years in the Insurance industry, you get
the perfect-fit candidate every time.


WHO IS ICS?



Insure Connect is an independent organisation with over 25 years of Insurance
administration and outsourced experience by an insurance company, broker and
Underwriting Managers to administer and manage functions in preference to
delivering those services in-house.

Get in touch


OUR THINKING



For any insurance business the concept of outsourcing important aspects of its
service offering is one it must take seriously, as clients and brokers may
perceive the company to be forgoing control of some of its core functions. It is
equally important, however, that clients and brokers understand what it means to
outsource and the benefits it delivers.

Get in touch


HOW WE CAN HELP YOU



We are global leaders in attracting, retaining, scaling, training and developing
talent, who have exceptional English language written and communication skills,
and extremely high work ethic, familiar with a highly regulated industry and its
requirements, the business case is that they are located in South Africa where
the costs of these services are significantly lower than anywhere else globally.

Get in touch


9 BENEFITS OF OUTSOURCING ADMINISTRATIVE FUNCTIONS FOR THE INSURANCE INDUSTRY



Have you ever wondered why outsourcing administrative functions for the
insurance industry is popular? Do you want to grow your insurance business? As a
business your main driver is to increase productivity and profits.

The advantages of having an outside source manage certain tasks for insurance
businesses are listed here.

Get in touch



1


LOWERED COSTS



Outsourcing administrative functions reduces labor and operational expenses.
Costs associated with equipment, office space, and salaries are no longer
accounted for.

Moreover, you do not have to invest in training and technology.


2


ACCESS TO SKILLED PROFESSIONALS



Hiring outsourced experts improves efficiency and hours of working.

This results in accuracy in data and claims processing, underwriting, and policy
management. These specialists also provide advice and solutions to businesses.


3


ENHANCED CUSTOMER SERVICE



Outsourcing administrative functions improves customer service. Outsourcing
providers can provide 24/7 customer support.

Maintaining the quality of customer service is a must for successful companies.


4


IMPROVED FOCUS ON CORE TASKS



Outsourcing administrative functions allows you to focus on core tasks. The
shifted focus improves business efficiency.

This also provides opportunities for companies to improve their service.


5


INCREASED FLEXIBILITY



This allows insurance companies to adapt to changes in compliance and client
demands. Insurance businesses enjoy increased flexibility in resource allocation
and employment.

During seasonal fluctuations, flexibility is beneficial to businesses.


6


IMPROVED DATA PROCESSING



Data processing requirements expand alongside a business’ growth. Hiring
outsourcing companies ensure access to advanced technology and machinery.

This helps insurance companies perform data entry services with accuracy.


7


COMPETITIVE EDGE



By adding significant margin to your business, with the administrative
partnership allows you to pay more for acquisitions and quickly integrate the
business into your structure and scale at a pace to outsmart your competitors
providing a distinct competitive edge.


8


EXPANSION AND SCALE



In a growing market, we focus on attracting talent, training and development and
systems, you focus on growth, and we can scale to match your administrative
needs, we focus on what we do best, allows you to focus with certainty.


9


REDUCTION IN STAFF ISSUES



As your outsourced partner we
deal with the recruitment, training,
succession, compliance, disciplinary,
saving you management time and
significant costs, allowing you to
focus.




OUR SERVICE OFFERING



We build teams of outsourced admin support professionals. Together, we’ll pave
the path for business growth

We offer Tier 1 and Tier 2 administrative staff.

Get in touch
 * Policy Administration
 * Client Service
 * Renewals
 * Recruiters
 * Training and development
 * Claims (Commercial and Personal)
 * Underwriting
 * Recoveries
 * Data Capturing
 * Policy systems conversion
 * Finance and Management Accounts
 * Compliance

slide 2 of 3

Insure Connect Services is outstanding in back-office insurance administration,
providing unparalleled service and attention to detail. They have refined our
administrative processes, ensuring accuracy and reliability. Their
cost-effective solutions have enhanced our overall productivity. ICS is a
trustworthy and efficient partner in insurance administration.



Henk

MD Leading National South African Brokerage



I recommend Insure Connect Services for their exceptional insurance
administration. Their attention to detail and high-quality service have
streamlined our processes effectively. ICS's cost-effective solutions have
allowed us to optimize our resources and focus more on our core business. They
are a valuable partner for any insurance-related business.



Paul

MD of leading London Brokerage



Insure Connect Services has significantly enhanced our operational efficiency
with their impeccable and detailed service. They are proactive and execute every
task to the highest standard. Their cost-effective approach has been a boon,
allowing for efficient budget allocation. I highly recommend their services.



Leanne

AGM Founder and Managing Director, Melbourne



Insure Connect Services is outstanding in back-office insurance administration,
providing unparalleled service and attention to detail. They have refined our
administrative processes, ensuring accuracy and reliability. Their
cost-effective solutions have enhanced our overall productivity. ICS is a
trustworthy and efficient partner in insurance administration.



Henk

MD Leading National South African Brokerage



I recommend Insure Connect Services for their exceptional insurance
administration. Their attention to detail and high-quality service have
streamlined our processes effectively. ICS's cost-effective solutions have
allowed us to optimize our resources and focus more on our core business. They
are a valuable partner for any insurance-related business.



Paul

MD of leading London Brokerage





GET IN TOUCH WITH US!



 * 128 Strand Street Cape Town 8001
 * +27 21 443 4400
 * michael@insureconnectservices.com
 * 09.00 - 17.00

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CONTACT

 * 1st Floor Soho on Strand
 * 128 Strand Street
 * Cape Town 8001

 * +27 21 443 4400

 * michael@insureconnectservices.com




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