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customerservice@isgvalue.com

ISG Value
Building Value In Insurance




 * Who We Are
   * ISG News
   * Our Mission/Values/Vision
   * Our Company
   * Our Leadership
   * Our Solutions
   * Our Difference
   * Our Customers
 * Investigation Management
   * Investigation Management Overview
   * Social Intelligence
   * Direct View
   * Legal Investigation
 * Medical Management
   * Medical Management Overview
 * Clinical Management
   * Casualty Solutions
   * New Jersey Solutions
   * Provider Information
   * Medical Expertise
 * Record Management
   * Record Management Overview
   * Record Retrieval
   * Record IQ
   * Direct Films
   * Record Canvassing
   * Record Pro
 * Technology
   * Our Technology
 * Client Login
   * myISG
   * myRecords
 * Contact
   * Employment
   * Contact Us

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 * Who We Are
   * ISG News
   * Our Mission/Values/Vision
   * Our Company
   * Our Leadership
   * Our Solutions
   * Our Difference
   * Our Customers
 * Investigation Management
   * Investigation Management Overview
   * Social Intelligence
   * Direct View
   * Legal Investigation
 * Medical Management
   * Medical Management Overview
 * Clinical Management
   * Casualty Solutions
   * New Jersey Solutions
   * Provider Information
   * Medical Expertise
 * Record Management
   * Record Management Overview
   * Record Retrieval
   * Record IQ
   * Direct Films
   * Record Canvassing
   * Record Pro
 * Technology
   * Our Technology
 * Client Login
   * myISG
   * myRecords
 * Contact
   * Employment
   * Contact Us




MEDICAL MANAGEMENT SOLUTIONS


SUCCESSFULLY RESOLVING CLAIMS AND DELIVERING QUALITY HEALTH AND FINANCIAL
OUTCOMES

ISG offers a world-class national medical management program. As a URAC
accredited company, we collaborate with over 16,000 trusted, board-certified,
practicing medical providers ensuring that our clients receive the most
defensible, accurate decision.

ISG’s team of reviewers provide a multi-level quality assurance process on every
report, driving the highest quality reports to our clients. ISG’s national
network of providers performs Independent Medical Examinations (IME’s), Medical
Record and Peer Reviews, Disability Reviews, and Functional Capacity Exams.

Our Medical and Clinical Services programs are designed to work with our
partners needs. We offer a systematic process to promote medically appropriate
care in a timely, efficient manner to improve claim outcomes.


VALUE ADDED PROGRAM FEATURES:

 * Customizable protocols and processes – integrated technology
 * Dedicated Quality Assurance clinical team – driving high quality reports
 * Expedient turn around times in scheduling and completing reports
 * Management of prepayment processes, when necessary
 * Unique confirmation and reminder communications – Text reminders
 * Coordination of transportation and translation services
 * Integrative IME no-show program with Social Intelligence
 * Facility Clinic Inspections and COVID compliance


PROPRIETARY NATIONAL NETWORK OF CREDENTIALED, BOARD-CERTIFIED, QUALITY-FOCUSED
PROVIDERS:

 * Fully vetted and credentialed physicians directly contracted with ISG
 * Clinical team oversight driving best in class quality and outcomes




MEDICAL MANAGEMENT SERVICES


 * Independent Medical Evaluations (IME)
 * Qualified Medical Evaluations (QME)
 * Functional Capacity Evaluations (FCE)
 * Certified Medical Exam (CME)
 * Defense Medical Exam (DME)
 * Impairment Rating
 * SLU
 * Peer Review Services:
   * Utilization Review
   * Pharmacy Review
   * Peer to Peer Consultations
 * Family Medical Leave Act (FMLA) Exams
 * ACT 6 PA PRO
 * Physical Capacity Evaluations
 * Fitness for Duty Evaluations
 * Medical Chart Reviews
 * Disability Reviews
 * Radiological Reviews
 * Dental Reviews
 * Injury/Illness Assessments
 * Pharmaceutical Reviews
 * Over-Utilization
 * Pre-Employment Evaluations
 * Medical Necessity Review
 * Controverting Affidavits
 * Ancillary Services:
   * Transportation/Translationfor IME’s
   * Live Testimony
   * Video/Phone Depositions
 * Clinical Services:
   * Nurse Case Management
   * Nurse File Reviews
   * Physician Reviews
   * Utilization Reviews
   * Coding and Billing


CONTACT US

Call 1.800.278.0550
55 Ferncroft Road | Ste #300
Danvers, MA 01923
customerservice@isgvalue.com

     

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 * Who We Are
   * ISG News
   * Our Mission/Values/Vision
   * Our Company
   * Our Leadership
   * Our Solutions
   * Our Difference
   * Our Customers
 * Investigation Management
   * Investigation Management Overview
   * Social Intelligence
   * Direct View
   * Legal Investigation
 * Medical Management
   * Medical Management Overview
 * Clinical Management
   * Casualty Solutions
   * New Jersey Solutions
   * Provider Information
   * Medical Expertise
 * Record Management
   * Record Management Overview
   * Record Retrieval
   * Record IQ
   * Direct Films
   * Record Canvassing
   * Record Pro
 * Technology
   * Our Technology
 * Client Login
   * myISG
   * myRecords
 * Contact
   * Employment
   * Contact Us