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MakeWorkBetter Summit 22 A global event about work reimagined. Join us:
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Work execution system
Contact UsFree Trial
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TRANSFORM HOW YOU DO BUSINESS.

Make your company and your workforce future-ready.

Discover the Work Execution System


POWERING THE FUTURE OF INTELLIGENT AUTOMATION

We drive digital transformation for the world

Learn more


LAIYE RELEASES THE EBOOK "THE RISE OF INTELLIGENT AUTOMATION"



Download now


LAIYE RANKED HIGHEST AS A 2021 CUSTOMERS' CHOICE IN GARTNER PEER INSIGHTS VOC
REPORT



Download Gartner report

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MAKE WORK BETTER.
MAKE BUSINESS BETTER.

Transform with our Work Execution System
and Intelligent Automation solutions

Done right, a digitally enabled workforce leverages technology’s efficiency and
accuracy while empowering and inspiring people to be more creative and
productive. The right technology can streamline your operations, unleash your
employees’ capabilities, and enhance their job satisfaction. All while reducing
your operational risks, improving your customers’ experiences, and helping your
company thrive.

Find out how our Work Execution System (WES), our innovative digital approach
and solution, complement and elevate the human workforce.
And make work…and business better.

Request a demo
View our performance guarantee

Healthcare
Logistics
Retail
Finance & Insurance
Travel & Transporation
Healthcare
Logistics
Retail
Finance & Insurance
Travel & Transporation


LAIYE BY THE NUMBERS

95
%+
Client retention

global rate
700
k+
Developers

in our registered Community
200
+
Fortune Global 500

& China Top 500
2,000
+
Bots ready to use

in online bot store


WELCOME TO THE
FUTURE OF WORK.

The business of work has changed. Forever. Work operating environments have
evolved, productivity is at historically low levels, business volatility is at
historically high levels. Workers are dissatisfied, few workforces are
future-ready. There are gaps, Work Execution Gaps, between what work is and what
employees want…and need it to be. And between what companies want and need and
what employees and technology can currently provide. 

We help our clients close those gaps, transform how they do business, optimize
human capital (and improve morale), streamline operations, and elevate customer
satisfaction. All through our innovative Work Execution System (WES), supported
by our best-in-class, advanced, intuitive, integrated, scalable platform of IA
solutions and products. 

Our approach is different. And better. WES is a single, unified platform and
solution set that is interoperable with any system and is optimized,
streamlined, more effective and more productive. It is advanced and
comprehensive. It is a transformative approach and line-up.
‍
The future of work is here. Today.

Find out more




LAIYE AT WORK

Find out how we help our clients transform how they do and what they do.

We are committed to helping our clients achieve their objectives, whether
cost-oriented, revenue-focused, or productivity-related. Our commitment to our
clients’ success runs so deep, we offer a performance guarantee.

Find out more

Wyeth
AstraZeneca
Lenovo
TGV Lyria

> The human-machine collaboration between the Laiye Chatbot and Wyeth Nutrition
> customer service representatives provides a better experience for customers,
> saves a large amount of human energy and financial resources, and increases
> consulting efficiency.



Head Of CRM and Operation, Wyeth

280,000
customers
in one year
85%
answer recall rate

90%
recall accuracy

30%
increase
daily workflow efficiency
280,000
customers
in one year
85%
answer recall rate
in one year
90%
recall accuracy
in one year
30%
recall accuracy
daily workflow efficiency
Read the full
Wyeth
story


AstraZeneca cut costs for compliance consulting by 50% with Laiye

> Laiye has helped AstraZeneca increase accuracy rates in handling queries and
> offer better intelligent recommendations for patients. AstraZeneca can now
> focus on doing more valuable work, improving operational processes and
> healthcare experiences.

/

/

50%
cost
reduction
90% +
accuracy
rate
98%+
intelligent recommendations
triggered
82.30%
questions
covered
50%
cost
reduction
90% +
accuracy
reduction
98%+
intelligent recommendations
reduction
82.30%
intelligent recommendations
covered
Read the full
AstraZeneca
story


Lenovo uses Laiye to lightens its employee workloads and boosts productivity

> We have been able to better realize autonomous RPA process development and
> operation through the training and customer success services provided by
> Laiye.

Carol Brant

Lenovo IT Command Center

100+
systems
running
200+
Scenarios
created
83.00%
Request handled
automatically
100.00%
Accuracy
detected
100+
systems
running
200+
Scenarios
running
83.00%
Request handled
running
100.00%
Request handled
detected
Read the full
Lenovo
story


TGV Lyria scaling customer service with a full-page bot connected to Zendesk

> Despite offering an AI solution, Laiye is a very human company. Their team is
> always there to support us and their platform is extremely reliable and
> user-friendly.

Fanny Blandenet

Transversal project Manager

24*7
Customer support

2
languages
handled by the bot
94%
understanding rate


24*7
Customer support

2
languages

94%
understanding rate

understanding rate

Read the full
TGV Lyria
story



View all customer stories


RESOURCES TO MOVE
YOUR BUSINESS FORWARD

View all blogs


In this article, I’ll outline how Shared Services as a model has evolved over
the years, the factors leading to its explosive growth, and how Shared Service
Organizations (SSOs) should respond to the disruption of the industry.

Read more


SHARED SERVICES 2.0: CLOSING THE WORK AND AUTOMATION GAP

Intelligent virtual assistants, also known as IVAs, can engage with customers in
a conversational way. As recent advancements in AI are making IVAs easy to use
and cost-effective, businesses are increasingly using IVAs in their operations
instead of traditional chatbots.

Read more


INTELLIGENT VIRTUAL ASSISTANTS: THE NEXT GENERATION OF CHATBOTS THAT TRANSFORM
BUSINESSES

In this article, we look at how companies like Laiye can help companies harness
the power of citizen development to stay ahead of the curve in digital
transformation.

Read more


SURFING THE NEW WAVE OF CITIZEN DEVELOPERS

Like remote working and virtual conferences, the pandemic has accelerated a
shift in attitudes towar

Read more


INTELLIGENT AUTOMATION: HOW CFOS CAN DRIVE TRANSFORMATION AND STAY COMPETITIVE

To eliminate these repetitive and manual processes and boost accuracy and
efficiency, Lenovo looked

Read more


HOW COMPUTER GIANT LENOVO REAPED GREAT EFFICIENCIES WITH LAIYE

This article will examine how Intelligent Automation works to lower business
costs and enables compa

Read more


HOW INTELLIGENT AUTOMATION HELPS BUSINESSES BEAT RISING COSTS

In this article, we identify four automation trends shaping the future that
emerged from our Annual

Read more


4 AUTOMATION TRENDS SHAPING THE FUTURE — KEY TAKEAWAYS FROM THE LAIYE ANNUAL
SUMMIT

This article looks at how Laiye’s integrated approach to Intelligent Automation
achieves a more significant impact on businesses than legacy RPA technology and
other fragmented solutions.

Read more


HOW AN ALL-IN-ONE INTELLIGENT AUTOMATION PLATFORM ACCELERATES DIGITAL
TRANSFORMATION

To succeed in today’s fast-moving and increasingly disrupted digital landscape,
companies of all si

Read more


WHAT IS A FRICTIONLESS ENTERPRISE, AND WHAT DOES IT MEAN FOR BUSINESSES?

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HOW CAN WE HELP YOU DO BETTER AND BE BETTER ?

We help our clients transform how business is done, optimize human capital, and
improve their operations. And achieve new levels of success.

Get started for freeContact sales
How can we help you ?

Intelligent Automation
Work Execution System
Products
Intelligent Automation Platform Overview
Creativity Center
Automation Worker
Data Service
The Hub
Automation Commander
Automation Creator
Cloud-Native Robot
API Connectors
Process Recorder
Intelligent Document Processing
Conversational AI - Chatbots
Solutions
Industries
Retail
Travel & Transporation
Logistics
Finance & Insurance
Healthcare
Resources
Success StoriesPartner ProgramBlogEventsReportsDocumentsLearning ZoneROI
CalculatorPrivacy & Security
Company
About UsCareersNewsPressBusiness Guarantee Program
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ChineseFrenchSpanish
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Contact Us


© 2022 Laiye. All rights reserved. Various trademarks held by their respective
owners.

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