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/security/types-of-scams/

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 * Types of Scams
 * Online Scams


ONLINE SCAMS

At Westpac, we’re vigilant about safeguarding your financial and personal
information. Help protects you, your family and your business against scams.
Check out the types of scams being used, plus some useful tips on how to stay
safe.

REPORT

Please report any suspicious activity immediately by calling  132 032 or +61 2
9155 7700 if overseas (available 24 hours a day, 7 days a week)
 * Find out more

Fake job advertisements

Ads posted online or on the street promising impressive income (sometimes even
guaranteeing it) for not a lot of work, have become widespread. If it sounds too
good to be true, then it usually is.

Work-from-home or amazing business opportunity scams often target unsuspecting
people looking through online employment listings for a new, or change of job.
Such scams are often designed to enrich the promoter and not you.

If you notice these types of ads, report them via the recruiting website or the
ACCC (Australian Competition & Consumer Commission).

Visit the Federal Government's Scamwatch site for more details on the variations
of this scam.


Transferring money for someone else

This rapidly growing scam is also known as 'mule recruiting', and occurs when
fraudsters use advertisements to entice individuals to become money transfer
agents.

You could receive a request via email, a letter, a pop-up window, or a telephone
call to provide the requestor with your bank account number and to carry out a
transaction in exchange for a sum of money. Sometimes these transactions are
involve sending money overseas.  If you participate, it is possible that you are
now involved in money laundering and could be prosecuted.

 

You should ask yourself the following questions about the prospective job offer:

 * Why wasn’t there an interview conducted for the position on offer?
 * Why weren't you asked for a resume and other documents normally required for
   a job interview?
 * Why would someone who you have never met entrust you with a sum of money?
 * Why do you need to transfer money via Australia when the 'employer' is
   sometimes located in a foreign country?

 

These circumstances are highly unusual and should raise suspicion. Be very wary
of this type of scam - if the job advertisement looks too good to be true, then
it usually is. Before accepting a position that sounds like this, check out
ACCC’s Scamwatch website.


Romance and dating scams

Scammers take advantage of people looking for romantic partners, often via
dating websites, apps or social media by pretending to be prospective
companions. Scammers play on your emotions to get you to provide money, gifts or
personal details.

 

Watch out for these online romance and dating scam signs:

 * Scammers open conversation with some form of mutual interest or suggestion
   you may have similar hobbies.
 * Be cautious of requests to chat privately outside of dating websites or apps
   e.g. social media/email.
 * Information shared in private with you does not align with their public
   profile.
 * After gaining your trust, even after months, they will tell you an elaborate
   story asking you to provide money, gifts, or personal details such as bank
   account or credit card details.
 * They may be reluctant to meet in person, or will provide reasons why they are
   unavailable.
 * Their messages will often be poorly written and in most cases, escalate
   quickly into confessing their love.

 

Think you might be involved in a romance scam?

 * Report it to the website, app or social media site where you were first
   approached, providing as much detail as possible about the scammer.
 * If you’ve provided banking details, contact your bank or financial institute
   immediately.
 * Report the scam to ACORN.
 * Do an image search of your prospective partner through image search services
   e.g. Google.
 * Contact us immediately on 132 032.
   

Visit the Federal Government's Scamwatch site for more details on romance and
dating scams.  

Read a real-life scenario reported to Scamwatch


Phishing Websites

When you use the web to communicate personal information, or to pay for goods
and services, there are situations when this information could fall into the
wrong hands.

Being able to differentiate between a legitimate or fraudulent site is
fundamental to using the internet safely, but it’s not always that easy.  

A common scam is spoofing; the creation of shadow domains, or replicas of real
websites. Scammers often lure recipients of scam SMS or emails into clicking on
a link that takes them to what appears to be a genuine website. The fake website
is designed to appear extremely similar to the legitimate businesses’ site, to
trick you into providing your personal information.


 

How to stay safe when surfing the web:

 * Type URLs directly into the address bar of your browser and avoid clicking on
   links provided by web searches.
 * Use security software on your devices and keep it updated.
 * Backup your data regularly and store it separately.

 

What to do if you notice suspicious activity?

 * Immediately change all your passwords.
 * If you’ve provided banking details, contact your bank or financial institute
   immediately.
 * Run a virus scan on all your devices.
 * If you think your identity has been stolen, contact your local police and/or
   IDCare immediately.

Social Media Scams

An Increasing numbers of Australians are encountering, and losing money to scams
on social media. Social media users need to be particularly alert to romance
scams and fake trader scams. These scammers abuse your trust by pretending to be
real people looking for love or legitimate retailers, creating emotional
distress for their victims and financial losses that can not always be
recovered.



Staying safe when using online marketplaces:

 * Check reviews before buying online. Try to find how reputable a seller is by
   searching for reviews.
 * Be cautious making deposits or payments to online sellers without seeing an
   item first, especially where household pets or livestock are concerned.
 * When using retail websites, know who you are dealing with. If it’s an
   Australian company, you’re in a much better position to sort things out if
   something goes wrong.
 * When making online payments, only pay for items using a secure payment
   service. Don’t use unsecured payment methods such as cash.
   


Staying safe on social media:

 * Be careful who you connect with and don’t accept invitations from people you
   don’t know.
 * Review your privacy and security settings on all social media platforms. Take
   the time to understand exactly what your account shows about you to the
   public.

 

Think you’ve been scammed?

 * Report profiles you suspect to be scams to the social media platform – they
   might be attempting to scam others too.
 * Immediately change all your passwords.
 * Run a virus scan on all your devices.
 * If you’ve provided banking details, contact your bank or financial institute
   immediately.
 * If you think your identity has been stolen, contact your local police and/or
   IDCare immediately.
 * Report the scam to ACORN.
 * For more information see your social media platforms reporting information
   

 

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ones in the future. Full details are available on request. Lending criteria
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appropriateness to these factors before acting on it. Read the disclosure
documents for your selected product or service, including the Terms and
Conditions or Product Disclosure Statement, before deciding. Unless otherwise
specified, the products and services described on this website are available
only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and
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