www.inforisktoday.in Open in urlscan Pro
50.56.167.254  Public Scan

Submitted URL: https://links.ismgcorp.com/MDUxLVpYSS0yMzcAAAGWf7j6IBq4nWdvm174yIg8BL845J3ka3rYvkvQu1NnBhhpEcjTrJRsM1TL8tOdYArkUejOkz4=
Effective URL: https://www.inforisktoday.in/delta-air-lines-outage-lawsuit-crowdstrike-countersues-a-26676?rf=2024-10-31_ENEWS_ACQ_IR__Slot8...
Submission: On October 31 via api from IN — Scanned from DE

Form analysis 13 forms found in the DOM

Name: browser_notifications

<form name="browser_notifications" id="bnotifications_form">
  <input type="hidden" name="form_token" value="dc837b0395612d7a9cd48843abbc0d20176abb2298a35ee466ada16976f2db09">
</form>

/search.php

<form action="/search.php">
  <input type="hidden" name="form_token" value="dc837b0395612d7a9cd48843abbc0d20176abb2298a35ee466ada16976f2db09">
  <input type="search" name="keywords" placeholder="Search">
  <input type="hidden" name="reset" value="1">
  <div id="search-icon-over-input">
    <i class="fa fa-search"></i>
  </div>
</form>

/search.php

<form action="/search.php">
  <input type="hidden" name="form_token" value="dc837b0395612d7a9cd48843abbc0d20176abb2298a35ee466ada16976f2db09">
  <input type="search" name="keywords" placeholder="Search">
  <input type="hidden" name="reset" value="1">
</form>

Name: newsletter-pop-under-formPOST

<form action="" method="post" id="newsletter-pop-under-form" name="newsletter-pop-under-form" role="form" novalidate="novalidate">
  <input type="hidden" name="form_token" value="dc837b0395612d7a9cd48843abbc0d20176abb2298a35ee466ada16976f2db09">
  <input type="hidden" name="source" value="register_daily_newsletter">
  <div class="form-group-lg input-group">
    <label for="newsletter_email" class="sr-only">Email address</label>
    <input class="form-control input-lg input-mobile-xsmall" type="email" id="registration-txt-email" name="email" placeholder="Email address">
    <span class="input-group-btn">
      <button type="button" id="newsletter_submit_btn1" class="btn btn-primary btn-lg input-mobile-xsmall" onclick="$('#newsletter-pop-under').toggle('blind', {}, 1000);">Submit</button>
    </span>
  </div>
  <p class="top10">By submitting this form you agree to our <a href="/tos" target="_blank">Privacy &amp; GDPR Statement</a></p>
  <div id="newsletter-pop-under" style="display: none;">
    <div class="form-group col-sm-12 txt-col">
      <h6>Please fill out the following fields:</h6>
      <input type="text" class="form-control form-text tb-company" id="registration-txt-company" name="inst_name" placeholder="Company" title="Company">
    </div>
    <div class="form-group ">
      <div class="col-sm-6 txt-col">
        <input type="text" class="form-control form-text tb-phone" id="registration-text-phone" name="phone" placeholder="Phone" title="Phone">
      </div>
      <div class="col-sm-6 select-col">
        <select class="form-control form-select select-country" id="registration-select-country" name="country">
          <option value="">Country</option>
          <option value="US">United States</option>
          <option value="CA">Canada</option>
          <option value="IN">India</option>
          <option value="AF">Afghanistan</option>
          <option value="AL">Albania</option>
          <option value="DZ">Algeria</option>
          <option value="AS">American Samoa</option>
          <option value="AD">Andorra</option>
          <option value="AO">Angola</option>
          <option value="AI">Anguilla</option>
          <option value="AG">Antigua &amp; Barbuda</option>
          <option value="AR">Argentina</option>
          <option value="AM">Armenia</option>
          <option value="AW">Aruba</option>
          <option value="AU">Australia</option>
          <option value="AT">Austria</option>
          <option value="AZ">Azerbaijan</option>
          <option value="BS">Bahamas</option>
          <option value="BH">Bahrain</option>
          <option value="BD">Bangladesh</option>
          <option value="BB">Barbados</option>
          <option value="BY">Belarus</option>
          <option value="BE">Belgium</option>
          <option value="BZ">Belize</option>
          <option value="BJ">Benin</option>
          <option value="BM">Bermuda</option>
          <option value="BT">Bhutan</option>
          <option value="BO">Bolivia</option>
          <option value="BA">Bosnia &amp; Herzegovina</option>
          <option value="BW">Botswana</option>
          <option value="BR">Brazil</option>
          <option value="VG">British Virgin Islands</option>
          <option value="BN">Brunei</option>
          <option value="BG">Bulgaria</option>
          <option value="BF">Burkina Faso</option>
          <option value="BI">Burundi</option>
          <option value="KH">Cambodia</option>
          <option value="CM">Cameroon</option>
          <option value="CV">Cape Verde</option>
          <option value="KY">Cayman Islands</option>
          <option value="CF">Central African Republic</option>
          <option value="TD">Chad</option>
          <option value="CL">Chile</option>
          <option value="CN">China</option>
          <option value="CO">Colombia</option>
          <option value="KM">Comoros</option>
          <option value="CK">Cook Islands</option>
          <option value="CR">Costa Rica</option>
          <option value="CI">Côte d’Ivoire</option>
          <option value="HR">Croatia</option>
          <option value="CU">Cuba</option>
          <option value="CY">Cyprus</option>
          <option value="CZ">Czechia</option>
          <option value="CG">Democratic Republic of the Congo</option>
          <option value="DK">Denmark</option>
          <option value="DJ">Djibouti</option>
          <option value="DM">Dominica</option>
          <option value="DO">Dominican Republic</option>
          <option value="EC">Ecuador</option>
          <option value="EG">Egypt</option>
          <option value="SV">El Salvador</option>
          <option value="GQ">Equatorial Guinea</option>
          <option value="ER">Eritrea</option>
          <option value="EE">Estonia</option>
          <option value="SZ">Eswatini</option>
          <option value="ET">Ethiopia</option>
          <option value="FO">Faroe Islands</option>
          <option value="FJ">Fiji</option>
          <option value="FI">Finland</option>
          <option value="FR">France</option>
          <option value="GF">French Guiana</option>
          <option value="PF">French Polynesia</option>
          <option value="GA">Gabon</option>
          <option value="GM">Gambia</option>
          <option value="GE">Georgia</option>
          <option value="DE">Germany</option>
          <option value="GH">Ghana</option>
          <option value="GI">Gibraltar</option>
          <option value="GR">Greece</option>
          <option value="GL">Greenland</option>
          <option value="GD">Grenada</option>
          <option value="GP">Guadeloupe</option>
          <option value="GU">Guam</option>
          <option value="GT">Guatemala</option>
          <option value="GN">Guinea</option>
          <option value="GW">Guinea-Bissau</option>
          <option value="GY">Guyana</option>
          <option value="HT">Haiti</option>
          <option value="HN">Honduras</option>
          <option value="HK">Hong Kong</option>
          <option value="HU">Hungary</option>
          <option value="IS">Iceland</option>
          <option value="ID">Indonesia</option>
          <option value="IR">Iran</option>
          <option value="IQ">Iraq</option>
          <option value="IE">Ireland</option>
          <option value="IL">Israel</option>
          <option value="IT">Italy</option>
          <option value="JM">Jamaica</option>
          <option value="JP">Japan</option>
          <option value="JO">Jordan</option>
          <option value="KZ">Kazakhstan</option>
          <option value="KE">Kenya</option>
          <option value="KI">Kiribati</option>
          <option value="XK">Kosovo</option>
          <option value="KW">Kuwait</option>
          <option value="KG">Kyrgyzstan</option>
          <option value="LA">Laos</option>
          <option value="LV">Latvia</option>
          <option value="LB">Lebanon</option>
          <option value="LS">Lesotho</option>
          <option value="LR">Liberia</option>
          <option value="LY">Libya</option>
          <option value="LI">Liechtenstein</option>
          <option value="LT">Lithuania</option>
          <option value="LU">Luxembourg</option>
          <option value="MO">Macao</option>
          <option value="MG">Madagascar</option>
          <option value="MW">Malawi</option>
          <option value="MY">Malaysia</option>
          <option value="MV">Maldives</option>
          <option value="ML">Mali</option>
          <option value="MT">Malta</option>
          <option value="MH">Marshall Islands</option>
          <option value="MQ">Martinique</option>
          <option value="MR">Mauritania</option>
          <option value="MU">Mauritius</option>
          <option value="YT">Mayotte</option>
          <option value="MX">Mexico</option>
          <option value="FM">Micronesia</option>
          <option value="MD">Moldova</option>
          <option value="MC">Monaco</option>
          <option value="MN">Mongolia</option>
          <option value="MS">Montserrat</option>
          <option value="MA">Morocco</option>
          <option value="MZ">Mozambique</option>
          <option value="MM">Myanmar (Burma)</option>
          <option value="NA">Namibia</option>
          <option value="NR">Nauru</option>
          <option value="NP">Nepal</option>
          <option value="NL">Netherlands</option>
          <option value="NC">New Caledonia</option>
          <option value="NZ">New Zealand</option>
          <option value="NI">Nicaragua</option>
          <option value="NE">Niger</option>
          <option value="NG">Nigeria</option>
          <option value="NU">Niue</option>
          <option value="MK">North Macedonia</option>
          <option value="MP">Northern Mariana Islands</option>
          <option value="NO">Norway</option>
          <option value="OM">Oman</option>
          <option value="PK">Pakistan</option>
          <option value="PW">Palau</option>
          <option value="PA">Panama</option>
          <option value="PG">Papua New Guinea</option>
          <option value="PY">Paraguay</option>
          <option value="PE">Peru</option>
          <option value="PH">Philippines</option>
          <option value="PL">Poland</option>
          <option value="PT">Portugal</option>
          <option value="PR">Puerto Rico</option>
          <option value="QA">Qatar</option>
          <option value="RO">Romania</option>
          <option value="RU">Russia</option>
          <option value="RW">Rwanda</option>
          <option value="WS">Samoa</option>
          <option value="SM">San Marino</option>
          <option value="ST">São Tomé &amp; Príncipe</option>
          <option value="SA">Saudi Arabia</option>
          <option value="SN">Senegal</option>
          <option value="RS">Serbia</option>
          <option value="SC">Seychelles</option>
          <option value="SL">Sierra Leone</option>
          <option value="SG">Singapore</option>
          <option value="SK">Slovakia</option>
          <option value="SI">Slovenia</option>
          <option value="SB">Solomon Islands</option>
          <option value="SO">Somalia</option>
          <option value="ZA">South Africa</option>
          <option value="KR">South Korea</option>
          <option value="ES">Spain</option>
          <option value="LK">Sri Lanka</option>
          <option value="KN">St. Kitts &amp; Nevis</option>
          <option value="LC">St. Lucia</option>
          <option value="VC">St. Vincent &amp; Grenadines</option>
          <option value="SD">Sudan</option>
          <option value="SR">Suriname</option>
          <option value="SJ">Svalbard &amp; Jan Mayen</option>
          <option value="SE">Sweden</option>
          <option value="CH">Switzerland</option>
          <option value="SY">Syria</option>
          <option value="TW">Taiwan</option>
          <option value="TJ">Tajikistan</option>
          <option value="TZ">Tanzania</option>
          <option value="TH">Thailand</option>
          <option value="TP">Timor-Leste</option>
          <option value="TG">Togo</option>
          <option value="TO">Tonga</option>
          <option value="TT">Trinidad &amp; Tobago</option>
          <option value="TN">Tunisia</option>
          <option value="TR">Turkey</option>
          <option value="TM">Turkmenistan</option>
          <option value="TC">Turks &amp; Caicos Islands</option>
          <option value="TV">Tuvalu</option>
          <option value="VI">U.S. Virgin Islands</option>
          <option value="UG">Uganda</option>
          <option value="UA">Ukraine</option>
          <option value="AE">United Arab Emirates</option>
          <option value="GB">United Kingdom</option>
          <option value="UY">Uruguay</option>
          <option value="UZ">Uzbekistan</option>
          <option value="VU">Vanuatu</option>
          <option value="VA">Vatican</option>
          <option value="VE">Venezuela</option>
          <option value="VN">Vietnam</option>
          <option value="EH">Western Sahara</option>
          <option value="YE">Yemen</option>
          <option value="ZM">Zambia</option>
          <option value="ZW">Zimbabwe</option>
        </select>
      </div>
    </div>
    <div class="form-group col-sm-12 select-col top15">
      <select class="form-control form-select select-title-level " id="registration-select-title-level" name="title_level" placeholder="Title" title="Title Level">
        <option value="">Title Level</option>
        <option value="55">Analytics/Architecture/Engineering</option>
        <option value="47">Attorney / General Counsel / Counsel</option>
        <option value="25">AVP</option>
        <option value="50">Board of Director</option>
        <option value="58">C - level</option>
        <option value="22">C Level - Other</option>
        <option value="19">CCO</option>
        <option value="15">CEO / President</option>
        <option value="16">CFO</option>
        <option value="49">Chairperson</option>
        <option value="21">CIO</option>
        <option value="18">CISO / CSO</option>
        <option value="57">CISO/CSO/CIO</option>
        <option value="17">COO</option>
        <option value="20">CRO</option>
        <option value="34">CTO</option>
        <option value="26">Director</option>
        <option value="23">EVP / SVP / FVP</option>
        <option value="53">Head</option>
        <option value="54">Healthcare Professional</option>
        <option value="60">Manager</option>
        <option value="27">Manager / Supervisor</option>
        <option value="36">Partner</option>
        <option value="56">Specialist/Other</option>
        <option value="59">Staff</option>
        <option value="24">VP</option>
        <option>--Other Title Level--</option>
      </select>
    </div>
    <div class="form-group col-sm-12 select-col" id="newsletter-pop-under-txt-other-title-level-col">
      <input type="text" class="form-control form-text tb-other-title-level" style="display: none;" id="newsletter-pop-under-txt-other-title-level" name="title_other" placeholder="Other Title Level" title="Other Title Level">
    </div>
    <div class="form-group col-sm-12 select-col">
      <select class="form-control form-select select-job-function" id="registration-select-job-function" name="job_function" placeholder="Job Function" title="Job Function">
        <option value="">Job Function</option>
        <option value="48">Anti-Money Laundering (AML)</option>
        <option value="21">Audit</option>
        <option value="71">BSA</option>
        <option value="52">Business Continuity/Disaster Recovery</option>
        <option value="45">Business Development</option>
        <option value="27">Cashier / Customer Service / Administrative</option>
        <option value="19">Clinical Healthcare Professional</option>
        <option value="74">Cloud - IT</option>
        <option value="73">Cloud - Security</option>
        <option value="70">Compliance</option>
        <option value="23">Compliance / BSA</option>
        <option value="39">Data Management</option>
        <option value="42">Debit/Credit Card/Electronic Banking</option>
        <option value="24">eCommerce / eBusiness</option>
        <option value="11">Executive Management</option>
        <option value="14">Finance / Accounting</option>
        <option value="12">Founder / Owner</option>
        <option value="20">Fraud</option>
        <option value="18">HR / Training</option>
        <option value="33">Information Security</option>
        <option value="16">Information Technology</option>
        <option value="26">Legal</option>
        <option value="37">Lending</option>
        <option value="41">Loss Prevention</option>
        <option value="15">Marketing</option>
        <option value="35">Network / Systems / Web</option>
        <option value="75">Operational Technology</option>
        <option value="13">Operations</option>
        <option value="69">Others</option>
        <option value="54">Policies / Procedures</option>
        <option value="43">Product Management</option>
        <option value="47">Project</option>
        <option value="65">Regulatory Affairs</option>
        <option value="22">Risk Management</option>
        <option value="25">Sales</option>
        <option value="17">Security / Privacy</option>
        <option value="57">Vendor Management</option>
        <option>--Other Job Function--</option>
      </select>
    </div>
    <div class="form-group col-md-12 select-col" id="newsletter-pop-under-txt-other-job-function-col">
      <input type="text" class="form-control form-text tb-other-job-function" style="display: none;" id="newsletter-pop-under-txt-other-job-function" name="job_other" placeholder="Other Job Function" title="Other Job Function">
    </div>
    <div class="col-md-12" id="newsletter-pop-under-subscription-preferences">
      <h6>Subscription Preferences:</h6>
    </div>
    <div class="form-group row">
      <div class="col-md-4 chk-col">
        <div class="col-xs-4 col-sm-2 col-md-3">
          <label class="checkbox-inline text-nowrap" for="pop_IR_enews1">
            <input type="checkbox" class="enews_option" name="IR_enews" id="pop_IR_enews1" checked="">InfoRiskToday</label>
        </div>
      </div>
      <div class="col-md-8 chk-col">
        <div class="col-xs-7 col-sm-2 col-xs-offset-1 col-md-3">
          <label class="checkbox-inline text-nowrap" for="pop_DBT_enews1">
            <input type="checkbox" class="enews_option" name="DBT_enews" id="pop_DBT_enews1" checked="">DataBreachToday</label>
        </div>
      </div>
    </div>
    <div class="form-group row newletter-pop-under-prefs">
      <div class="col-md-4 chk-col">
        <div class="col-xs-4 col-sm-2 col-md-3 chk-col-lv2">
          <label class="checkbox-inline text-nowrap" for="pop_CAIS_enews1">
            <input type="checkbox" class="enews_option" name="CAIS_enews" id="pop_CAIS_enews1" checked="">CareersInfoSecurity</label>
        </div>
      </div>
    </div>
    <div class="text-center">
      <button type="submit" class="btn btn-primary" id="newsletter_submit_btn2">Subscribe</button>
    </div>
  </div>
</form>

<form action="" class="">
  <input type="hidden" name="form_token" value="dc837b0395612d7a9cd48843abbc0d20176abb2298a35ee466ada16976f2db09">
  <h4 class="title" style="padding-left: 0;">Newsletter</h4>
  <div class="form-group  input-group">
    <label for="email_footer" class="sr-only">Email address</label>
    <input type="email" id="email_footer" class="form-control" placeholder="Email">
    <span class="input-group-btn">
      <button class="btn btn-primary pull-right" type="button" onclick="$('#newsletter-register-modal-txt-email').val($('#email_footer').val());$('#modalNewsletterRegister').modal('show');">Sign up</button>
    </span>
  </div>
  <small>By submitting this form you agree to our <a href="/tos" target="_blank">Privacy &amp; GDPR Statement</a></small>
</form>

<form id="newsletter-register-modal-form" role="form" novalidate="novalidate">
  <input type="hidden" name="form_token" value="dc837b0395612d7a9cd48843abbc0d20176abb2298a35ee466ada16976f2db09">
  <input type="hidden" name="source" value="register_newsletter">
  <div class="form-group col-md-12 text-col">
    <h6>Please fill out the following fields<br> (All fields required):</h6>
    <input type="email" class="form-control form-text tb-email" id="newsletter-register-modal-txt-email" name="email" placeholder="Email" title="Email">
  </div>
  <div class="form-group col-md-12 txt-col">
    <input type="text" class="form-control form-text tb-company" id="newsletter-register-modal-txt-company" name="inst_name" placeholder="Company" title="Company">
  </div>
  <div class="form-group ">
    <div class="col-md-6 txt-col ">
      <input type="text" class="form-control form-text tb-phone" id="newsletter-register-modal-txt-phone" name="phone" placeholder="Phone" title="Phone">
    </div>
  </div>
  <div class="form-group ">
    <div class="col-md-6 select-col ">
      <select class="form-control form-select select-country" id="newsletter-register-modal-select-country" name="country">
        <option value="">Country</option>
        <option value="US">United States</option>
        <option value="CA">Canada</option>
        <option value="IN">India</option>
        <option value="AF">Afghanistan</option>
        <option value="AL">Albania</option>
        <option value="DZ">Algeria</option>
        <option value="AS">American Samoa</option>
        <option value="AD">Andorra</option>
        <option value="AO">Angola</option>
        <option value="AI">Anguilla</option>
        <option value="AG">Antigua &amp; Barbuda</option>
        <option value="AR">Argentina</option>
        <option value="AM">Armenia</option>
        <option value="AW">Aruba</option>
        <option value="AU">Australia</option>
        <option value="AT">Austria</option>
        <option value="AZ">Azerbaijan</option>
        <option value="BS">Bahamas</option>
        <option value="BH">Bahrain</option>
        <option value="BD">Bangladesh</option>
        <option value="BB">Barbados</option>
        <option value="BY">Belarus</option>
        <option value="BE">Belgium</option>
        <option value="BZ">Belize</option>
        <option value="BJ">Benin</option>
        <option value="BM">Bermuda</option>
        <option value="BT">Bhutan</option>
        <option value="BO">Bolivia</option>
        <option value="BA">Bosnia &amp; Herzegovina</option>
        <option value="BW">Botswana</option>
        <option value="BR">Brazil</option>
        <option value="VG">British Virgin Islands</option>
        <option value="BN">Brunei</option>
        <option value="BG">Bulgaria</option>
        <option value="BF">Burkina Faso</option>
        <option value="BI">Burundi</option>
        <option value="KH">Cambodia</option>
        <option value="CM">Cameroon</option>
        <option value="CV">Cape Verde</option>
        <option value="KY">Cayman Islands</option>
        <option value="CF">Central African Republic</option>
        <option value="TD">Chad</option>
        <option value="CL">Chile</option>
        <option value="CN">China</option>
        <option value="CO">Colombia</option>
        <option value="KM">Comoros</option>
        <option value="CK">Cook Islands</option>
        <option value="CR">Costa Rica</option>
        <option value="CI">Côte d’Ivoire</option>
        <option value="HR">Croatia</option>
        <option value="CU">Cuba</option>
        <option value="CY">Cyprus</option>
        <option value="CZ">Czechia</option>
        <option value="CG">Democratic Republic of the Congo</option>
        <option value="DK">Denmark</option>
        <option value="DJ">Djibouti</option>
        <option value="DM">Dominica</option>
        <option value="DO">Dominican Republic</option>
        <option value="EC">Ecuador</option>
        <option value="EG">Egypt</option>
        <option value="SV">El Salvador</option>
        <option value="GQ">Equatorial Guinea</option>
        <option value="ER">Eritrea</option>
        <option value="EE">Estonia</option>
        <option value="SZ">Eswatini</option>
        <option value="ET">Ethiopia</option>
        <option value="FO">Faroe Islands</option>
        <option value="FJ">Fiji</option>
        <option value="FI">Finland</option>
        <option value="FR">France</option>
        <option value="GF">French Guiana</option>
        <option value="PF">French Polynesia</option>
        <option value="GA">Gabon</option>
        <option value="GM">Gambia</option>
        <option value="GE">Georgia</option>
        <option value="DE">Germany</option>
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Name: asset-email-share-modal

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        <p class="asset-title">Delta Air Lines' IT Outage Lawsuit: CrowdStrike Countersues</p>
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      <option value="50">Board of Director</option>
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      <option value="20">CRO</option>
      <option value="34">CTO</option>
      <option value="26">Director</option>
      <option value="23">EVP / SVP / FVP</option>
      <option value="53">Head</option>
      <option value="54">Healthcare Professional</option>
      <option value="60">Manager</option>
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      <option value="36">Partner</option>
      <option value="56">Specialist/Other</option>
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      <option value="52">Business Continuity/Disaster Recovery</option>
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      <option value="16">Information Technology</option>
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      <option value="37">Lending</option>
      <option value="41">Loss Prevention</option>
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Business Continuity Management / Disaster Recovery , CrowdStrike Outage Updates
, Governance & Risk Management


DELTA AIR LINES' IT OUTAGE LAWSUIT: CROWDSTRIKE COUNTERSUES

Vendor Blames Delta's Outage Severity on Its 'Own Response and IT
Infrastructure' Mathew J. Schwartz (euroinfosec) • October 30, 2024    
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Crowdstrike in a countersuit says massive flight delays at the Atlanta airport,
shown here on July 23, stemmed from Delta's own IT infrastructure and incident
response shortcomings. (Image: Shutterstock)

CrowdStrike has countersued customer Delta Air Lines, accusing the airline of
employing a lawsuit as a smokescreen to hide its own IT and incident response
inadequacies.

See Also: Integrating the NIST CSF into Third-Party Risk Management: Strategies
for Enhanced Security and Compliance

At issue is the cybersecurity vendor's botched July 19 update, and who bears
responsibility for the delays and outages experienced by Delta - one of the
world's largest carriers - which appear to have been much more substantial than
the delays experienced by other CrowdStrike customers.

After an intensifying war of words and legal threats, Delta on Friday sued
CrowdStrike in Georgia state court for having "forced untested and faulty
updates to its customers" and saying the vendor "must 'own' the disaster it
created" (see: Delta Air Lines Sues CrowdStrike Over July System Meltdown).

Among the allegations contained in the airline's lawsuit are that "CrowdStrike
intentionally created and exploited an unauthorized door within the Microsoft OS
through CrowdStrike's Falcon software," to automatically push an update to the
Windows kernel, in violation of Georgia's computer crime law.

Shortly after the outage, the Atlanta-based airline told investors the resulting
IT disruptions forced it to cancel 7,000 flights over five days. Delta pledged
to try and recover its losses from CrowdStrike as well as Microsoft, on account
of its building the Windows operating system on which the software runs.

"Delta suffered over $500 million in out-of-pocket losses from the faulty
update, in addition to the loss of future revenue and severe damage to Delta's
reputation and goodwill," according to the airline's complaint.

In response, CrowdStrike on Friday filed its own complaint against Delta in the
U.S. District Court for the Northern District of Georgia. "CrowdStrike quickly
identified the cause of the issue, remedied it and pushed out a fix, all within
a matter of hours," it says. "But, in contrast to other major airlines that
resumed near-normal levels of operations by the following day, July 20, Delta
struggled to resume near-normal levels of operations for days."

A CrowdStrike spokesperson told Information Security Media Group that the claims
in Delta's complaint are "based on disproven misinformation, demonstrate a lack
of understanding of how modern cybersecurity works and reflect a desperate
attempt to shift blame for its slow recovery away from its failure to modernize
its antiquated IT infrastructure."

This much is agreed: The faulty software update CrowdStrike pushed to its Falcon
endpoint software crashed 8.5 million Windows hosts and caused worldwide chaos,
including publicly traded Delta, resulting in days of cancellations and delays.
Not long after the outage, CrowdStrike issued a preliminary analysis and later a
full root-cause analysis, concluding that while it vetted updates before rolling
them out, its testing failed to spot "problematic content data" in a new
"template type," which when installed made systems constantly crash into a
Windows "Blue Screen of Death" and then reboot, in an unending loop.

The vendor also failed to roll out updates in a staged fashion, which might have
helped spot and stop distribution of the faulty update before it got installed
on all Falcon-using Windows systems worldwide. CrowdStrike quickly promised to
immediately begin staged deployment.

In its countersuit, CrowdStrike said the circumstances surrounding the faulty
update in no way amounts to "gross negligence" or "willful misconduct," as the
airline alleges, and also that it "certainly did not cause the harm that Delta
claims."

The cybersecurity firm said it responded quickly and worked closely with
customers, including Delta, to help remediate the problem. "Soon after the
incident and the days that followed, CrowdStrike was in frequent communication
with Delta, helping Delta work through solutions and generally doing whatever
CrowdStrike could do to help Delta fix the issues it was experiencing," the
company said.

CrowdStrike's complaint blames the severity of Delta's outage on its own
incident response processes and infrastructure investments: "Despite the
immediate response from CrowdStrike, it was Delta's own response and IT
infrastructure that caused delays in Delta's ability to resume normal operation,
resulting in a longer recovery period than other major airlines" (see:
CrowdStrike Rejects Delta's Negligence Claims Over IT Outage).

The vendor has repeatedly accused Delta of filing the lawsuit as a smokescreen
designed to deflect criticism resulting from the airline's "lackluster response,
including a federal investigation."

In addition, "Delta knows its contract with CrowdStrike has 'limitation of
liability' and 'exclusion of consequential damages' provisions, which limit the
parties' liability and excludes any indirect, incidental, punitive or
consequential damages of any kind," CrowdStrike's complaint says.

 * 3rd Party Risk Management
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Previous
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Next
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ABOUT THE AUTHOR

MATHEW J. SCHWARTZ

Executive Editor, DataBreachToday & Europe, ISMG

Schwartz is an award-winning journalist with two decades of experience in
magazines, newspapers and electronic media. He has covered the information
security and privacy sector throughout his career. Before joining Information
Security Media Group in 2014, where he now serves as the executive editor,
DataBreachToday and for European news coverage, Schwartz was the information
security beat reporter for InformationWeek and a frequent contributor to
DarkReading, among other publications. He lives in Scotland.



--------------------------------------------------------------------------------


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RISK MANAGEMENT FRAMEWORK: LEARN FROM NIST

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RISK MANAGEMENT FRAMEWORK: LEARN FROM NIST

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Overview

 * Twitter
 * Facebook
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 * 
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From heightened risks to increased regulations, senior leaders at all levels are
pressured to improve their organizations' risk management capabilities. But no
one is showing them how - until now.

Learn the fundamentals of developing a risk management program from the man who
wrote the book on the topic: Ron Ross, computer scientist for the National
Institute of Standards and Technology. In an exclusive presentation, Ross, lead
author of NIST Special Publication 800-37 - the bible of risk assessment and
management - will share his unique insights on how to:

 * Understand the current cyber threats to all public and private sector
   organizations;
 * Develop a multi-tiered risk management approach built upon governance,
   processes and information systems;
 * Implement NIST's risk management framework, from defining risks to selecting,
   implementing and monitoring information security controls.


PRESENTED BY


PRESENTED BY

RON ROSS

Sr. Computer Scientist & Information Security Researcher, National Institute of
Standards and Technology (NIST)

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