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CNN VALUES YOUR FEEDBACK 1. How relevant is this ad to you? 2. Did you encounter any technical issues? Video player was slow to load content Video content never loaded Ad froze or did not finish loading Video content did not start after ad Audio on ad was too loud Other issues Ad never loaded Ad prevented/slowed the page from loading Content moved around while ad loaded Ad was repetitive to ads I've seen previously Other issues Cancel Submit Thank You! Your effort and contribution in providing this feedback is much appreciated. Close Ad Feedback Close icon US Crime + Justice Energy + Environment Extreme Weather Space + Science More Crime + Justice Energy + Environment Extreme Weather Space + Science Watch Listen Live TV Sign in My Account * Settings * Topics You Follow * Sign Out Your CNN account Sign in to your CNN account Sign in My Account * Settings * Topics You Follow * Sign Out Your CNN account Sign in to your CNN account -------------------------------------------------------------------------------- Live TV Listen Watch -------------------------------------------------------------------------------- Edition US International Arabic Español Edition * US * International * Arabic * Español -------------------------------------------------------------------------------- Crime + Justice Energy + Environment Extreme Weather Space + Science Follow CNN * * * * * -------------------------------------------------------------------------------- * World * Africa * Americas * Asia * Australia * China * Europe * India * Middle East * United Kingdom * US Politics * SCOTUS * Congress * Facts First * 2024 Elections * Business * Tech * Media * Calculators * Videos * Markets * Pre-markets * After-Hours * Market Movers * Fear & Greed * World Markets * Investing * Markets Now * Before the Bell * Nightcap * Health * Life, But Better * Fitness * Food * Sleep * Mindfulness * Relationships * Entertainment * Movies * Television * Celebrity * Tech * Innovate * Gadget * Foreseeable Future * Mission: Ahead * Upstarts * Work Transformed * Innovative Cities * Style * Arts * Design * Fashion * Architecture * Luxury * Beauty * Video * Travel * Destinations * Food & Drink * Stay * News * Videos * Sports * Football * Tennis * Golf * Motorsport * US Sports * Olympics * Climbing * Esports * Hockey * Watch * Live TV * CNN Fast * Shows A-Z * CNN10 * CNN Max * Features * As Equals * Call to Earth * Freedom Project * Impact Your World * Inside Africa * 2 Degrees * CNN Heroes * All Features * Weather * Climate * Wildfire Tracker * Video * Ukraine-Russia War * Israel-Hamas War * More * Photos * Longform * Investigations * CNN Profiles * CNN Leadership * CNN Newsletters * Work for CNN Ad Feedback A UTAH COUPLE ACCIDENTALLY SHIPPED THEIR CAT WITH AN AMAZON RETURN. A WEEK – AND 3 ‘MIRACLES’ LATER – THEY WERE ON A PLANE TO MEET A STRANGER By Sydney Bishop, CNN 5 minute read Link Copied! Play Couple discovers they accidentally shipped their cat to an Amazon facility 01:57 - Source: KSL Trending Now 16 videos Video Ad Feedback Katy Perry has wardrobe malfunction during 'American Idol' performance 01:39 Now playing - Source: CNN Video Ad Feedback Dog watches cat soar across the living room after coat rack crashes down 01:38 Now playing - Source: CNN Video Ad Feedback Caitlin Clark crashes 'Weekend Update' to confront 'SNL' host over past sports jokes 02:39 Now playing - Source: CNN Video Ad Feedback Conan on what he does when he meets people who don't recognize him 00:56 Now playing - Source: CNN Video Ad Feedback Couple discovers they accidentally shipped their cat to an Amazon facility 01:57 Now playing - Source: KSL Video Ad Feedback Chiropractor thrilled to adjust 'largest neck in the world' 01:49 Now playing - Source: CNN Video Ad Feedback See how parents got more than they bargained for after gifting son an octopus 02:10 Now playing - Source: CNN Video Ad Feedback See what animal wouldn't stop ringing someone's doorbell 01:37 Now playing - Source: CNN Video Ad Feedback CNN writer explains how Microsoft's new AI model works 02:20 Now playing - Source: CNN Video Ad Feedback How Grammy nominee is using music and film to fight climate change 03:02 Now playing - Source: CNN Video Ad Feedback Space trash crashed into a Florida home. Ex-astronaut explains why it could happen again 03:06 Now playing - Source: CNN Video Ad Feedback Kevin Bacon visits high school where 'Footloose' was filmed 00:54 Now playing - Source: CNN Video Ad Feedback Brennan: What Caitlin Clark's $78k salary really tells us about the WNBA 01:52 Now playing - Source: CNN Video Ad Feedback Surveillance camera captures moment Taco Bell manager saves baby's life 01:31 Now playing - Source: WPVI Video Ad Feedback Taylor Swift drops new album. Here's how it could affect her ongoing Eras tour 04:32 Now playing - Source: CNN Video Ad Feedback Jason Kelce loses his Super Bowl ring in the most unlikely way possible 01:38 Now playing - Source: CNN Video Ad Feedback Katy Perry has wardrobe malfunction during 'American Idol' performance 01:39 Now playing - Source: CNN Video Ad Feedback Dog watches cat soar across the living room after coat rack crashes down 01:38 Now playing - Source: CNN Video Ad Feedback Caitlin Clark crashes 'Weekend Update' to confront 'SNL' host over past sports jokes 02:39 Now playing - Source: CNN Video Ad Feedback Conan on what he does when he meets people who don't recognize him 00:56 Now playing - Source: CNN Video Ad Feedback Couple discovers they accidentally shipped their cat to an Amazon facility 01:57 Now playing - Source: KSL Video Ad Feedback Chiropractor thrilled to adjust 'largest neck in the world' 01:49 Now playing - Source: CNN Video Ad Feedback See how parents got more than they bargained for after gifting son an octopus 02:10 Now playing - Source: CNN Video Ad Feedback See what animal wouldn't stop ringing someone's doorbell 01:37 Now playing - Source: CNN See More Videos CNN — The Amazon returns employee wasn’t at work the day one of her colleagues at a California warehouse found a small, furry stowaway in a box mailed six days earlier from Utah. But Brandy Hunter got the call anyway. “Everyone knows I love cats,” she recalled. “I was not on shift but went to the facility with cat food and a carrier to see if I could help.” Ad Feedback When she got there April 16, the small calico had emerged from the 3-by-3-foot cardboard container. But the feline was frightened and wouldn’t eat anything. “She eventually warmed up to me and let me pet her,” Hunter said in her statement from Amazon. “I could tell she belonged to someone by the way she was behaving, so I took her home that night.” Hunter planned to feed and cuddle the wee hitchhiker, she said. She also would take her the next day to a vet for an exam – and to check for a microchip that might hold the secret to her identity. Ad Feedback Meanwhile, some 630 miles away in Lehi, Utah, Carrie Stevens Clark had been eagerly searching for her lost cat, then missing for nearly a week, she told CNN. Galena, a 6-year-old indoor shorthair, tended to be quiet and often froze in uncomfortable situations. She also loved boxes. And Clark’s family loved her. Galena is most happy when she's in a box. She also doesn't make a lot of noise. Courtesy Carrie Clark They had prayed for her swift return, Clark said, even undertaking a one-day fast, a regular practice during challenging times within the Church of Jesus Christ of Latter-Day Saints. But still, no Galena. A NOT-SO-MICRO DISCOVERY Back in California, Hunter took her new foster to the vet. An exam revealed she was not injured, had a regular temperature and was only mildly dehydrated, the Amazon worker posted on Facebook. The vet also made a key discovery: The cat was, in fact, microchipped. Soon, another phone – in Lehi, Utah – was ringing. Clark initially thought it was a prank, she said: The caller – in Jurupa Valley, California, west of Los Angeles – had found her lost cat. And the vet sent proof: all the information from Galena’s microchip. “I knew at that point she really had my cat,” Clark told CNN. But how? Clark says her cat is her "emotional support." Courtesy Carrie Clark “We literally had emotions of laughing hysterically to crying hysterically,” she said. “They were so intense. It was just the strangest emotion feeling both of those at the same time.” Galena, Clark soon learned, had been found in the Amazon return box. That’s when she put it all together. BOXED IN BEFORE A TRIO OF ‘MIRACLES’ “The box is Galena’s absolute favorite place to play in, and she’s pretty chill and happy when she’s in a box,” Clark told CNN. On April 10, Carrie, with her husband Matt Clark, had been packing up work boots to ship. “What happened was my husband had packed up the shoes, and he kept one pair and put the other five back in the box.” Then, Matt closed the flaps of the box before leaving the room to get tape and scissors. “Galena must have snuck into the box without him seeing and without us knowing, and then he came back and taped the box back up,” Carrie Clark said. “She loves to hide in boxes, so she was pretty happy in there. She didn’t make any noise.” Galena curls up in a box in an undated photo; it's not the box she was shipped in. Courtesy Carrie Clark UPS then ferried away the box, Amazon representative Alisa Carroll told CNN. That’s when, by Clark’s estimation, a trio of “miracles” started kicking in. One of the box’s seams wasn’t completely sealed, allowing Galena enough oxygen to breathe, Clark said. Also, the weather was perfectly stable – not too hot or too cold – so Galena did not freeze or get overheated. And then she arrived in Jurupa Valley, where Hunter, who rescues cats as a side hustle, picked up her phone. She was “the only person at that warehouse who knew how to handle the situation” and recognized it was an accident and “wasn’t malicious by any means,” Clark said. Soon, the Clarks were on a plane. GALENA’S GRAND GREETING “We were so nervous,” Clark said of the flight. “I was so anxious to see her and just get to her. That’s the only thing I could think of was, ‘I just want to get to my cat.’” Still, “we didn’t know what kind of shape she would be in,” she said. Carrie and Matt Clark believe "miracles" went into Galena returning home to Utah. Courtesy Carrie Clark Eight days after Galena was unwittingly packed up and two days after the warehouse discovery, Clark and her husband stepped into an exam room at the California vet’s office. Clark began to coo, as Hunter recorded video she later posted online. “It’s Mommy,” she said, her eyes locked on Galena, crouched on a blue exam table. “Hi … Hi, my baby.” “My darling,” Clark said, curling Galena into her chest and rocking back and forth. “This is my baby.” “This moment,” Hunter posted of the reunion, “was absolutely amazing (full of happy tears!!).” Then, Galena – after days of being too scared to eat and still rapt with exhaustion and stressed to the point of shedding – let Clark feed her by hand. A PURR-FECT ENDING For the whole 10-hour drive back to Utah, Clark stared at Galena as she slept. And soon, Clark said, her furry companion was back to her usual self. “We’re really pleased Brandy was able to help Galena reunite with her family,” Amazon’s Carroll said. Clark and Galena reunite in Jurupa Valley, California, after days of separation. Courtesy Carrie Clark Galena will likely continue to be a massive box lover – hopefully without again taking off in one. And now, with their beloved cat back safe and sound, the Clarks want to emphasize the importance of microchips for pets. “The main reason we were able to be reunited back with her again was because of her microchip, so we encourage all pet owners to microchip their pets,” she said. “It’s a really, really easy procedure. It’s just a tiny microchip that goes in the back of their shoulder blades.” For Clark, though, the biggest takeaway runs much deeper. “God’s hand is in the details of our lives. Like, he’s really the one who can control it all. And if he wants something to happen, he can easily make it happen,” she said. “And that’s honestly my main purpose.” UP NEXT Takeaways from Day 9 of the Trump hush money trial May 1, 2024 7 minute read Democrats will win New York special election, CNN projects, temporarily narrowing House GOP’s slim majority May 1, 2024 2 minute read • Opinion Opinion If Trump wins, I might leave America for good May 1, 2024 7 minute read • Opinion Opinion What conservatives don’t get about the protests roiling college campuses Apr 30, 2024 6 minute read Trump doesn’t rule out political violence if he loses, and other takeaways from his Time interview Apr 30, 2024 6 minute read Ad Feedback Ad Feedback MOST READ Takeaways from Day 9 of the Trump hush money trial House Democrats announce they would save Speaker Mike Johnson if Marjorie Taylor Greene triggers her effort to oust him Trump doesn’t rule out political violence if he loses, and other takeaways from his Time interview Justice Dept plans to reschedule marijuana as a lower-risk drug Ancient text reveals details of Plato’s burial place and final evening, experts say Opinion: What conservatives don’t get about the protests roiling college campuses 4 law enforcement officers were killed in shooting at a home in Charlotte, North Carolina. 4 other officers are hospitalized Adidas’ retro-inspired shoes are flying off shelves A Utah couple accidentally shipped their cat with an Amazon return. A week – and 3 ‘miracles’ later – they were on a plane to meet a stranger Walmart will close all of its health care clinics MORE FROM CNN Takeaways from Day 9 of the Trump hush money trial May 1, 2024 Democrats will win New York special election, CNN projects, ... May 1, 2024 Opinion If Trump wins, I might leave America for good May 1, 2024 Ad Feedback NEWS & BUZZ Takeaways from Day 9 of the Trump hush money trial House Democrats announce they would save Speaker Mike Johnson if ... Trump doesn’t rule out political violence if he loses, and other ... 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