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Form analysis
3 forms found in the DOM

POST /cart

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    <div class="Cart__ShippingNotice Text--subdued">
      <div class="Drawer__Container">
        <p>Spend <span>$50</span> more and get free shipping!</p>
      </div>
    </div>
    <p class="Cart__Empty Heading u-h5">Your cart is empty</p>
  </div>
</form>

Name: GET — /search

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POST /contact#footer-newsletter

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  <input type="email" name="contact[email]" class="Form__Input" aria-label="Enter your email address" placeholder="Enter your email address" required="">
  <button type="submit" class="Form__Submit Button Button--primary">Subscribe</button>
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BEST SELLERS
Shop All Best Sellers
Minis & Travel Sizes
MULTITASKERS
NEW
Shop All New
Go with the Glow Niacinamide Drops
MAKEUP
FACE
 * Foundation
 * Concealer
 * Primer
 * Setting Sprays and Powders
 * Blush & Highlighters
 * Bronzer & Contour
 * Lips
 * Brushes & Tools

EYES
 * Palettes
 * Mascara
 * Lashes
 * Liners & Brows

SHOP ALL
 * Best Sellers
 * Minis & Travel-Size
 * PÜR xo Nabela Collection
 * PÜR X CARE Collection
 * Blue Light Defense Collection
 * Defense Anti-Pollution Collection
 * Past Collaborations

SKINCARE
SHOP ALL
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BY SKIN TYPE
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SHOP BY CONCERN
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SHOP BY INGREDIENT
A-E
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F-Z
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 * Niacinamide
 * Salicylic Acid
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SALE
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Last Chance
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Cart

Spend $50 more and get free shipping!

Your cart is empty

FREE GO WITH THE GLOW MINI WITH ANY ORDER OF $35+!

 * BEST SELLERS
    * Shop All Best Sellers
    * Minis & Travel Sizes

 * MULTITASKERSMULTITASKERS
 * NEW
    * Shop All New
    * Go with the Glow Niacinamide Drops

 * MAKEUPMAKEUP
   FACE
    * Foundation
    * Concealer
    * Primer
    * Setting Sprays and Powders
    * Blush & Highlighters
    * Bronzer & Contour
    * Lips
    * Brushes & Tools
   
   EYES
    * Palettes
    * Mascara
    * Lashes
    * Liners & Brows
   
   SHOP ALL
    * Best Sellers
    * Minis & Travel-Size
    * PÜR xo Nabela Collection
    * PÜR X CARE Collection
    * Blue Light Defense Collection
    * Defense Anti-Pollution Collection
    * Past Collaborations
   
   4-in-1 Pressed Mineral Makeup

 * SKINCARESKINCARE
   SHOP ALL
    * Best Sellers
    * Cleansers
    * Face Masks & Balms
    * Under Eye
    * Serums
    * Moisturizers
    * Face Mists
    * Bundles & Kits
    * Minis
   
   BY SKIN TYPE
    * Dry
    * Oily
    * Normal
    * Sensitive
    * Combination
   
   SHOP BY CONCERN
    * Acne & Blemishes
    * Sun Protection
    * Redness
    * Lines & Wrinkles
    * Hydration
    * Uneven Skin Tone
   
   Go With the Glow Niacinamide Drops

 * SHOP BY INGREDIENTSHOP BY INGREDIENT
   A-E
    * Agave
    * Aloe Vera
    * Anti-Pollution
    * Blue Light Defense
    * Ceretin Complex
    * Encapsulated Retinol
    * Energy Complex
   
   F-Z
    * Ginseng
    * Green Tea
    * Hemp Seed Oil
    * Niacinamide
    * Salicylic Acid
    * Turmeric
    * Squalane
    * Vitamin B
    * Vitamin E
    * Waltheria
   
   4-in-1 Correcting Primer Energize & Rescue

 * SALE
    * Shop All Sale
    * Last Chance

 * BEAUTY TIPS
    * Shade Finder Quiz
    * Virtual Shade Matching
    * Beauty Consultation
    * How-To Videos


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Home / FAQ


FAQ

Customer Care
 * Shipping & Returns
 * Ingredients
 * FAQs
 * Promotions & Offers
 * Contact Us


FAQ






WHAT IS THE PROPER APPLICATION OF THE 4-IN-1 PRESSED MINERAL MAKEUP? 

Using the Chisel Brush, apply in circular motions to achieve an even and
flawless finish. Layer as needed for desired coverage. For those small or
hard-to-reach areas, use a smaller brush, such as a Utility or Maximum Coverage
Brush.


WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT A SPECIFIC PRODUCT?

Each of our product pages has a Q&A section, where you can submit any questions
you may have about that product. Questions are monitored and answered daily by a
PÜR makeup artist and education director. If you do not receive a response to
your question within 2-3 days, please contact customer service and they will be
happy to assist you.


ARE YOUR PRODUCTS TESTED ON ANIMALS?

No. We are a cruelty-free company that never tests on animals.


DO YOUR PRODUCTS CONTAIN PARABENS?

The majority of our products are paraben-free, gluten-free and vegan friendly.
They are labeled as such on each product page.


CAN I GET A LIST OF INGREDIENTS IN YOUR PRODUCTS?

Ingredient lists can be found on each product page on purcosmetics.com


CAN I GET A SAMPLE?

We offer free samples with most purchases! If there is a sample being offered,
you will see them automatically added during the checkout process.


WHERE CAN I BUY PÜR?

PÜR is available to purchase online at purcosmetics.com and at select retail
stores and authorized websites.


WHAT PAYMENT TYPES DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, and Discover credit cards or debit
cards, Afterpay and PayPal.


WHAT IS YOUR RETURN/EXCHANGE POLICY?

Every PÜR purchase includes a 30-day money-back guarantee of the purchase price
(excluding shipping and handling), so you can try PÜR risk-free. Visit
purcosmetics.com/shipping-and-returns for details on how to initiate a return or
exchange.


HOW DO I GET THE NEWSLETTER?

You can sign up for our e-mail newsletter by checking the “Sign Up for
Newsletter” box when creating your purcosmetics.com account. If you are already
a registered member, visit purcosmetics.com /newsletter/manage to sign up.


HOW DO I CONTACT CUSTOMER SERVICE?

Our Customer Service department is available Monday through Friday from 8:00 am
– 5:00 pm EST (except on federal holidays). You may reach them by phone at
1-866-787-0022 or e-mail customerservice@purcosmetics.com.


WHEN WILL I RECEIVE MY ORDER?

Visit purcosmetics.com/shipping-and-returns for more details on shipping times
and methods. Our standard shipping time is 5 to 7 business days within the US.
Upon shipping, we will e-mail you a confirmation that will include a tracking
number. You can also track your orders by logging into your account and clicking
here, view the order you would like to track and selecting the "shipments" tab.
If your package has not arrived within the expected time frame, please contact
Customer Service at 1-866-787-0022.


HOW DO I CHECK THE STATUS OF AN ORDER?

After placing your order, visit purcosmetics.com/sales/order/history to check
your order status.


DO YOU ACCEPT INTERNATIONAL ORDERS?

We have partnered with MyUS.com to offer convenient, fast international shipping
to more than 225 countries for our customers. After becoming a MyUS member, you
will receive your own suite number to receive merchandise. MyUS.com provides
specialized international package consolidation services from your assigned U.S.
suite number to your international address. Visit MyUS.com to learn more and
sign up.


WHY HAS MY FAVORITE PRODUCT BEEN DISCONTINUED?

As our brand grows, we are continually enhancing formulas and making changes to
our product line to better suit our customers' needs. Please contact customer
service with the name and/or shade of the product that has been discontinued,
and they will be happy to provide alternate recommendations.


WHY IS MY FAVORITE PRODUCT OR SHADE "TEMPORARILY OUT OF STOCK?"

We make every attempt to ensure products sold on purcosmetics.com are in stock
at all times. If an item is labeled temporarily out of stock, we expect to have
the item back in stock in the near future. Please enter your email address to be
notified of any stock updates.


CAN I RETURN A PÜR PRODUCT THAT I DID NOT PURCHASE ON PURCOSMETICS.COM?

No, we only accept returns for items purchased through purcosmetics.com. If you
wish to return a product you purchased in a store or on another website, please
contact that retailer directly.


HOW DO I USE AN ONLINE PROMOTION CODE OR GIFT CERTIFICATE?

To redeem a promotion code or gift certificate, enter it in the field labeled
“Promo Code” on the shopping cart page during checkout, then click “Apply”. You
may only apply one code or gift certificate per order.


WHY AM I HAVING A CHALLENGE APPLYING A PROMOTION CODE?

Check the e-mail or source that provided the promotion to ensure you are
inputting the correct code within the valid dates. If you are still having
trouble, contact customer service and they will be happy to assist you. You may
only apply one code or gift certificate per order.


HOW DO I CANCEL MY AUTO-SHIP ORDERS?

Our auto-ship program has been paused with the launch of our new website, and
all existing subscriptions have been cancelled. You will not need to take
further action.


HOW DO I UPDATE MY CREDIT CARD INFORMATION?

Visit purcosmetics.com/sgusa/token to add a new credit card and edit or delete
any credit cards on file. To change a credit card on an open order that has not
shipped, please contact customer service.


IN WHAT CURRENCY WILL I BE CHARGED WHEN I PLACE AN ORDER ON PURCOSMETICS.COM?

All orders placed on purcosmetics.com will be charged in US dollars (USD). We
are not responsible for exchange rate fluctuations.


ABOUT PÜR

 * Our Mission
 * Our Ingredients
 * In the Press
 * Blog
 * Careers


CUSTOMER CARE

 * Promotions and Offers
 * FAQs
 * Shipping & Returns
 * Refund Policy
 * Terms of Service
 * Privacy Policy
 * Affiliates


NEWSLETTER

Subscribe to receive updates, access to exclusive deals, and more.

Subscribe


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