URL: https://support.getklatch.com/
Submission: On July 07 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 4 IPs in 1 countries across 2 domains to perform 4 HTTP transactions. The main IP is 34.225.121.223, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.getklatch.com.
TLS certificate: Issued by R3 on July 7th 2022. Valid for: 3 months.
This is the only time support.getklatch.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 34.225.121.223 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
1 18.66.107.99 16509 (AMAZON-02)
4 4
Domain Requested by
2 d3eto7onm69fcz.cloudfront.net support.getklatch.com
1 d33v4339jhl8k0.cloudfront.net support.getklatch.com
1 support.getklatch.com
4 3

This site contains links to these domains. Also see Links.

Domain
www.helpscout.com
Subject Issuer Validity Valid
support.getklatch.com
R3
2022-07-07 -
2022-10-05
3 months crt.sh
*.cloudfront.net
Amazon
2022-02-01 -
2023-01-31
a year crt.sh

This page contains 1 frames:

Primary Page: https://support.getklatch.com/
Frame ID: DBCBCA58A3920BD59BABECAA83F34103
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Klatch Support Center

Page Statistics

4
Requests

100 %
HTTPS

33 %
IPv6

2
Domains

3
Subdomains

4
IPs

1
Countries

282 kB
Transfer

284 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

4 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
support.getklatch.com/
6 KB
3 KB
Document
General
Full URL
https://support.getklatch.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
34.225.121.223 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-225-121-223.compute-1.amazonaws.com
Software
openresty /
Resource Hash
48a520eb48feb3970697a5cb02b98c7be8922cbd6bfd3d148393d94fe38f7854

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 07 Jul 2022 19:36:30 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1654546735522.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/
116 KB
117 KB
Stylesheet
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1654546735522.css
Requested by
Host: support.getklatch.com
URL: https://support.getklatch.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:5c00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a24fde467a8465bdc7436814430bfd76e9ccf1e4bac33c74c8cff51ab96d9028
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.getklatch.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 b1c64361268fcbad3c03abbe37eb5cfa.cloudfront.net (CloudFront)
last-modified
Wed, 01 Jun 2022 07:57:58 GMT
server
openresty
age
2157
etag
"f0920637b2be0eafa529911f26cefcc516b39d40"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
date
Thu, 07 Jul 2022 19:00:33 GMT
x-amz-cf-pop
FRA60-P4
content-length
119059
x-amz-cf-id
W8G3wmr1WU7JA4_YBcQEOhZ0TpiUIuPyvjDjYpDR0Dnm_55tmI34kg==
klatch-logo-r-cropped-for-wc-email.png
d33v4339jhl8k0.cloudfront.net/docs/assets/62c7066511deb27ae4e61f9d/images/62c733c2c74a080359c8795c/
7 KB
8 KB
Image
General
Full URL
https://d33v4339jhl8k0.cloudfront.net/docs/assets/62c7066511deb27ae4e61f9d/images/62c733c2c74a080359c8795c/klatch-logo-r-cropped-for-wc-email.png
Requested by
Host: support.getklatch.com
URL: https://support.getklatch.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.107.99 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-107-99.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
390845fe22b7c2614ba518408f02c63b2965ef6ff99e5bb4d62b08107a097c9c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.getklatch.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Thu, 07 Jul 2022 19:36:31 GMT
via
1.1 3a21078459f955a33f79dacf082781c4.cloudfront.net (CloudFront)
last-modified
Thu, 07 Jul 2022 19:28:03 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P5
etag
"c536294b3c979f49a87997034c89cd49"
x-cache
Miss from cloudfront
content-type
image/png
accept-ranges
bytes
content-length
7505
x-amz-cf-id
L8sAQ41I3-0uzuEJcvzX6iIPGI_ymxveiIzmjd-2LBVoEDRJJFTOKg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/
152 KB
152 KB
Script
General
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.getklatch.com
URL: https://support.getklatch.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:5c00:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
6bf242fdd751df39ced5d033f2081789229b0557dab7ec40de91ae668f34709a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.getklatch.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Thu, 07 Jul 2022 19:25:22 GMT
via
1.1 b1c64361268fcbad3c03abbe37eb5cfa.cloudfront.net (CloudFront)
last-modified
Wed, 01 Jun 2022 07:57:58 GMT
server
openresty
age
668
etag
"f02b2c3efec69c77d2e386ecb0e36d9f7547788f"
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
x-amz-cf-pop
FRA60-P4
content-length
155206
x-amz-cf-id
If89M5KONARYt9zQ7_8KCurQKPH2C1_q8Nu1o5djaBljVEz2QK6Wow==
truncated
/
2 KB
2 KB
Font
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
f398f309d792db43e222dc1b7e18092014f6b4ee4c21740c4f80cb84dc7a38c9

Request headers

Referer
Origin
https://support.getklatch.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Content-Type
application/x-font-ttf;charset=utf-8

Verdicts & Comments Add Verdict or Comment

31 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation function| _toConsumableArray function| _slice function| css_browser_selector string| url undefined| rewrittenUrl function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes

1 Cookies

Domain/Path Name / Value
support.getklatch.com/ Name: PLAY_SESSION
Value: "827af2e363fa92cc76822b0773a7755eb93201c6-siteId=62c7066511deb27ae4e61f9e&hs.session.id=mcv0vnjTkZgxNqpEVr53jgHUSSNvRCbVGj0OiJiEx1suZFBdjabXhRtYwJROV5Z5&hs.session.exp=1657308990270"