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fridacustomersupport.zendesk.com Open in urlscan Pro
104.16.53.111  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://fridacustomersupport.zendesk.com/
Effective URL: https://fridacustomersupport.zendesk.com/hc/en-us
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On September 09 via api from FR — Scanned from FR
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 3 countries across 7 domains to perform 27 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is fridacustomersupport.zendesk.com.
TLS certificate: Issued by Cloudflare Inc ECC CA-3 on September 9th 2023. Valid for: a year.
This is the only time fridacustomersupport.zendesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 104.16.51.111 13335 (CLOUDFLAR...)
4 8 104.16.53.111 13335 (CLOUDFLAR...)
4 104.18.70.113 13335 (CLOUDFLAR...)
7 104.18.72.113 13335 (CLOUDFLAR...)
1 69.16.175.10 20446 (STACKPATH...)
1 23.227.60.200 13335 (CLOUDFLAR...)
5 18.173.154.102 16509 (AMAZON-02)
1 142.250.185.74 15169 (GOOGLE)
1 34.120.195.249 396982 (GOOGLE-CL...)
2 3.23.16.149 16509 (AMAZON-02)
27 10
1    104.16.51.111 (None, )

ASN13335 (CLOUDFLARENET, US)
fridacustomersupport.zendesk.com
8    104.16.53.111 (None, )

ASN13335 (CLOUDFLARENET, US)
fridacustomersupport.zendesk.com
4    104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
7    104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)
p19.zdassets.com
theme.zdassets.com
1    69.16.175.10 (United States)

ASN20446 (STACKPATH-CDN, US)
PTR: hwcdn.net
code.jquery.com
1    23.227.60.200 (Leduc, Canada)

ASN13335 (CLOUDFLARENET, US)
PTR: cdn.shopify.com
cdn.shopify.com
5    18.173.154.102 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-154-102.muc50.r.cloudfront.net
chat-widget-m36.bot-got-it.ai
1    142.250.185.74 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s48-in-f10.1e100.net
fonts.googleapis.com
1    34.120.195.249 (Kansas City, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 249.195.120.34.bc.googleusercontent.com
o159574.ingest.sentry.io
2    3.23.16.149 (Columbus, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-3-23-16-149.us-east-2.compute.amazonaws.com
chat-widget-api-m36.bot-got-it.ai
Apex Domain
Subdomains		 Transfer
11 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2286
p19.zdassets.com — Cisco Umbrella Rank: 46983
theme.zdassets.com — Cisco Umbrella Rank: 10939
483 KB
9 zendesk.com
fridacustomersupport.zendesk.com
17 KB
7 bot-got-it.ai
chat-widget-m36.bot-got-it.ai — Cisco Umbrella Rank: 901704
chat-widget-api-m36.bot-got-it.ai — Cisco Umbrella Rank: 992443
1 MB
1 sentry.io
o159574.ingest.sentry.io
333 B
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 58
1 KB
1 shopify.com
cdn.shopify.com — Cisco Umbrella Rank: 2407
2 KB
1 jquery.com
code.jquery.com — Cisco Umbrella Rank: 820
81 KB
27 7
Domain Requested by
9 fridacustomersupport.zendesk.com 5 redirects static.zdassets.com
fridacustomersupport.zendesk.com
5 theme.zdassets.com p19.zdassets.com
5 chat-widget-m36.bot-got-it.ai fridacustomersupport.zendesk.com
chat-widget-m36.bot-got-it.ai
4 static.zdassets.com fridacustomersupport.zendesk.com
2 chat-widget-api-m36.bot-got-it.ai chat-widget-m36.bot-got-it.ai
2 p19.zdassets.com fridacustomersupport.zendesk.com
1 o159574.ingest.sentry.io chat-widget-m36.bot-got-it.ai
1 fonts.googleapis.com chat-widget-m36.bot-got-it.ai
1 cdn.shopify.com fridacustomersupport.zendesk.com
1 code.jquery.com fridacustomersupport.zendesk.com
27 10

This site contains links to these domains. Also see Links.

Domain
frida.com
pages
Subject Issuer Validity Valid
fridacustomersupport.zendesk.com
Cloudflare Inc ECC CA-3		 2023-09-09 -
2024-09-08		 a year crt.sh
zdassets.com
Cloudflare Inc ECC CA-3		 2022-11-10 -
2023-11-09		 a year crt.sh
*.jquery.com
Sectigo RSA Domain Validation Secure Server CA		 2023-07-11 -
2024-07-14		 a year crt.sh
cdn.shopify.com
R3		 2023-07-13 -
2023-10-11		 3 months crt.sh
*.bot-got-it.ai
Amazon RSA 2048 M01		 2023-05-15 -
2024-06-12		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2023-08-14 -
2023-11-06		 3 months crt.sh
ingest.sentry.io
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2023-07-25 -
2024-08-24		 a year crt.sh

This page contains 3 frames:

Primary Page: https://fridacustomersupport.zendesk.com/hc/en-us
Frame ID: 1CA084FD8ABCA12CAB90BCA876D14F85
Requests: 17 HTTP requests in this frame

Frame: https://chat-widget-m36.bot-got-it.ai/app/index.html
Frame ID: EDCD284057A2A44241ED3232DBA86782
Requests: 7 HTTP requests in this frame

Frame: https://fridacustomersupport.zendesk.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js
Frame ID: FB84CC8C58E71B640726CF2C821F5771
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Frida Customer SupportIcons/Nav/Bag/EmptyIcons/Nav/Bag/EmptyIcons/Nav/Bag/Filled2B772A89-452B-48CC-801C-235C89DBBAED@1x

Page URL History Show full URLs

  1. http://fridacustomersupport.zendesk.com/ HTTP 301
    https://fridacustomersupport.zendesk.com/ HTTP 301
    https://fridacustomersupport.zendesk.com/hc HTTP 301
    https://fridacustomersupport.zendesk.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

27
Requests

89 %
HTTPS

0 %
IPv6

7
Domains

10
Subdomains

10
IPs

3
Countries

1667 kB
Transfer

5603 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://fridacustomersupport.zendesk.com/ HTTP 301
    https://fridacustomersupport.zendesk.com/ HTTP 301
    https://fridacustomersupport.zendesk.com/hc HTTP 301
    https://fridacustomersupport.zendesk.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 6
  • https://fridacustomersupport.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 17
  • https://fridacustomersupport.zendesk.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://fridacustomersupport.zendesk.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/8827f912/main.js

27 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
fridacustomersupport.zendesk.com/hc/
Redirect Chain
  • http://fridacustomersupport.zendesk.com/
  • https://fridacustomersupport.zendesk.com/
  • https://fridacustomersupport.zendesk.com/hc
  • https://fridacustomersupport.zendesk.com/hc/en-us
36 KB
9 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://fridacustomersupport.zendesk.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d6d51321648d5d67a0ebb287b990e4ad75b3aea1f8bd10221cecef4fe12c6d95
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36
accept-language
fr-FR,fr;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
803c8dfa7db402d5-CDG
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 04:05:45 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=tf2VJYJo3kJwYFf8nICoq4MOKDgJu5GTEryo%2FrS%2BMYqzmNsE%2Ftrm7I3J8ezo6ljxTrUf4ucqEwKTy98ggGg44O5ilO%2F1XzClozgD0YM7RT8kDXpwOMBeKupsOiZ17pqr16ngjI7fg2fmt%2BilhoCNlK6Q"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=31536000;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
803c8dfa977c02d5-CDG
x-runtime
0.125512
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-658f8889b6-2wczm
x-zendesk-processed-host-header
fridacustomersupport.zendesk.com

Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
803c8df8fd0802d5-CDG
content-language
en-us
content-type
text/html; charset=utf-8
date
Sat, 09 Sep 2023 04:05:44 GMT
location
https://fridacustomersupport.zendesk.com/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=R8HgtY%2FXTQvdKGEYQGL7As5Wdti21rOSLcTzlGdTA9wNT9qroHmNa5jTJFJh0pcE0AjqNgL%2BUQSGqbWzMWp5pFfP%2BUALgxHIm5l1gEFLk7CQZgMtO%2Byh6uiCv5yZLa9YXbTnNu%2BXynNxw7tjmnNE91st"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=31536000;
x-frame-options
SAMEORIGIN
x-request-id
803c8df8fd0802d5-CDG
x-runtime
0.038786
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-658f8889b6-b9pdq
x-zendesk-processed-host-header
fridacustomersupport.zendesk.com
application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/ 		51 KB
9 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css
Requested by
Host: fridacustomersupport.zendesk.com
URL: https://fridacustomersupport.zendesk.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
0ace26882bd590a050d612c679d4e25e8cb6dc4cfa58c81806050cd45359adde
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://fridacustomersupport.zendesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:05:45 GMT
x-amz-version-id
2CrwEwl6GoBSbQ_1L_iYZjD_yV6kAoQP
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
909MKP4PCMVMDGXP
age
141094
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
Yn3R8QBrJJo9IO9SgvirQUpsAQ4tM6gZF6Wzo6RPT7ZOjRI1AKhI7TbdlNRgWG5UNs7iMezCyG4=
last-modified
Thu, 06 Jul 2023 12:51:05 GMT
server
cloudflare
etag
W/"ab4cc5d52d40b0752bf2b47ae2bb94b5"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=7vZ7vmKtiEVBm6CNdbCGKe6vqtzFZolOeliUWIZxifhPKkgWsD05vcdQKjcr%2FvQGceaSJzeJ0rbs%2BFzkvPU9S62HwfZ34DJbcqn1IFGlPrR9KQJvnbjkLTqGzB2bL01MdIRn7i0%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
803c8dff1c160220-CDG
style.css
p19.zdassets.com/hc/theming_assets/10474579/1500000020441/ 		110 KB
20 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://p19.zdassets.com/hc/theming_assets/10474579/1500000020441/style.css?digest=16376423912723
Requested by
Host: fridacustomersupport.zendesk.com
URL: https://fridacustomersupport.zendesk.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
034854cefe2c11c651d5c104b90aa41a34f70c61e2abc5c2a916fac61b173e15
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://fridacustomersupport.zendesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:05:45 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
help-center-unicorn-b587d8c86-jt4cw
protocol
HTTP/1.1 always
x-request-id
7cc2cc77fc1f05aa-IAD
x-ua-compatible
IE=edge
x-runtime
0.014504
server
cloudflare
etag
W/"034854cefe2c11c651d5c104b90aa41a"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=taLWoC5kJu6%2Fn%2BGD1ajVZ7g2FzctcZef22aPmdq19rRKxVzv%2F9m31YcOpLRfvC5vFiBAXYqIl%2BdL1%2BiX8iPnPU3lmQMtgLXb1JZ5FCxEoidYr%2BLfa5aTE6mGB7Fy7B%2BhNUc%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p19.zdassets.com
cf-ray
803c8dff1bea0261-CDG
jquery-3.4.1.js
code.jquery.com/ 		274 KB
81 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://code.jquery.com/jquery-3.4.1.js
Requested by
Host: fridacustomersupport.zendesk.com
URL: https://fridacustomersupport.zendesk.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
69.16.175.10 , United States, ASN20446 (STACKPATH-CDN, US),
Reverse DNS
hwcdn.net
Software
nginx /
Resource Hash
5a93a88493aa32aab228bf4571c01207d3b42b0002409a454d404b4d8395bd55

Request headers

Referer
https://fridacustomersupport.zendesk.com/
Origin
https://fridacustomersupport.zendesk.com
accept-language
fr-FR,fr;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:05:45 GMT
content-encoding
gzip
last-modified
Fri, 12 Aug 2022 13:47:02 GMT
server
nginx
etag
W/"62f659d6-4472c"
surrogate-control
max-age=315360000;hw-h2proxy
vary
Accept-Encoding
x-hw
1694232345.cdn4-pxy034-cdg02.pa1.evs,1694232345.cds214.pa1.c
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=315360000,public
accept-ranges
bytes
content-length
82889
frida.svg
cdn.shopify.com/s/files/1/0162/3257/9120/t/76/assets/ 		1 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cdn.shopify.com/s/files/1/0162/3257/9120/t/76/assets/frida.svg?v=6099727051974608838
Requested by
Host: fridacustomersupport.zendesk.com
URL: https://fridacustomersupport.zendesk.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
23.227.60.200 Leduc, Canada, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
cdn.shopify.com
Software
cloudflare /
Resource Hash
abeb2ba2d86891988c1ae6f83e6e3d51bba0bc6d36f4f945c06e1530cb33a4f9
Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
fr-FR,fr;q=0.9
Referer
https://fridacustomersupport.zendesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.179 Safari/537.36

Response headers

date
Sat, 09 Sep 2023 04:05:46 GMT
strict-transport-security
max-age=15552000; includeSubDomains; preload
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-dc
gcp-us-central1,gcp-us-central1
content-encoding
br
source-type
image/svg+xml
server-timing
imagery;dur=109.692, imageryFetch;dur=106.462, imageryProcess;dur=0.123;desc="image", cfRequestDuration;dur=22.000074
source-length
1519
alt-svc
h3=":443"; ma=86400
x-xss-protection
1; mode=block
x-request-id
c9dc2c9a-3b8a-4738-9ac1-25f50a13bb6b
last-modified
Fri, 09 Jun 2023 01:36:20 GMT
server
cloudflare
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=UeQV7b6Hn45De8jFJdUUzZAf5nXEhJ%2F49mlHa7F6NTSXkpuhUmqYwiWRUZPHRrpQ9O406EefCFoZHsI2C3gwB5synDUlpsr4%2BzA3HwUtNiQd5q61hjtwzT90Wrg386l35A%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
image/svg+xml
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31557600
timing-allow-origin
*
link
<https://cdn.shopify.com/s/files/1/0162/3257/9120/t/76/assets/frida.svg>; rel="canonical"
cf-ray
803c8e03cb1c01bb-CDG
widget.js
chat-widget-m36.bot-got-it.ai/1.0.0/widget/ 		2 MB
427 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://chat-widget-m36.bot-got-it.ai/1.0.0/widget/widget.js
Requested by
Host: fridacustomersupport.zendesk.com
URL: https://fridacustomersupport.zendesk.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.173.154.102 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-173-154-102.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
72f1edfb3ebba9fa3d0f94bf9dd877093228d16029448fa0445e931f2d8f3a2d
Security Headers
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Verdicts & Comments Add Verdict or Comment

14 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| documentPictureInPicture function| $ function| jQuery object| regeneratorRuntime object| __core-js_shared__ object| __SENTRY__ object| GotItAIWidget object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| I18n

4 Cookies

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1 Console Messages

Source Level URL
Text
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Message:
Failed to load resource: the server responded with a status of 404 ()

Security Headers

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Header Value
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Indicators

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