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 * Program Overview: De-escalation and Violence Prevention Training for Retail

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Retail


PROGRAM OVERVIEW: DE-ESCALATION AND VIOLENCE PREVENTION TRAINING FOR RETAIL

June 5, 2024
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De-escalation and Violence Prevention Training for Retail makes it easy to
ensure worker safety, improve employee satisfaction and retention, and establish
a superior customer experience. The online training provides all retail
staff—from frontline associates to store managers—with the skills to identify
and manage conflict and disruptive behaviors, respond to hostile customer
interactions, and recognize when to call for help.

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