www.riministreet.com Open in urlscan Pro
141.193.213.20  Public Scan

Submitted URL: https://customtrackingsalesloft.riministreet.com/t/965/c/49c0a4e3-d5c5-4b43-8392-7a120682a2ab/NB2HI4DTHIXS653XO4XHE2LNNFXGS43UOJSWK5BOMNXW2L3TN5W...
Effective URL: https://www.riministreet.com/solutions/oracle/hyperion/
Submission: On March 20 via api from NZ — Scanned from NZ

Form analysis 3 forms found in the DOM

GET https://www.riministreet.com/search/

<form action="https://www.riministreet.com/search/" method="GET">
  <span class="search-icon">
    <img width="16" height="16" src="https://www.riministreet.com/wp-content/themes/riministreet/assets/images/search.svg" alt="Search Icon">
  </span>
  <input type="text" aria-label="Site Search Field" name="q" placeholder="Search Riministreet.com">
  <input type="hidden" name="csrc" value="https%3A%2F%2Fwww.riministreet.com%2Fsolutions%2Foracle%2Fhyperion%2F">
  <input type="hidden" name="csrct" value="Hyperion">
  <span class="close-icon" role="button" aria-label="Close Search Form"></span>
</form>

POST

<form data-mkto-form-id="0" data-submit-type="thank-you" data-thank-you-url="https://www.riministreet.com/thank-you/" data-asset-id="" data-asset-name="rimini-street-hyperion" data-field-group="contact_component" data-fastlane-id="2523666"
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    <div class="field-wrap field-html"> Information that you enter into this form will be used to fulfill your request and to keep you updated about our services and in accordance with Rimini Street's
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HELP MAXIMIZE THE VALUE OF HYPERION SOFTWARE

Today’s Hyperion systems are stable and reliable, requiring much less support
than earlier generations of enterprise software. Many customers, likely
frustrated by forced vendor upgrades to remain fully supported and by lackluster
service levels, are skeptical that the high cost of annual Oracle Hyperion
support is a good value. Organizations may prefer to extend the life of their
current Hyperion EPM release, and many are reducing costs by replacing Oracle
Hyperion support with independent support from Rimini Street.




COMPREHENSIVE SUPPORT FOR HYPERION EPM SOFTWARE

Rimini Street provides independent, third-party support for Oracle Hyperion
enterprise performance management software across the entire product suite.
Hyperion software can be supported by itself or in combination with software
maintenance services for other enterprise applications and databases — all from
Rimini Street. Clients can benefit from higher-value, single-provider support
using the Rimini Street integrated service offering that includes a single point
of contact for all Hyperion enterprise software support and maintenance needs;
proven expertise, and personalized, ultra-responsive service.




IMPORTANT VENDOR SUPPORT UPDATES

For Hyperion Enterprise Performance Management (EPM) 11.2, some functionality in
Hyperion Financial Management, BI+, and Planning has been discontinued.1 EPM
11.2 licensees are now on the Oracle “Continuous Innovation” update model.2 This
model requires customers to apply updates to stay current.

Databases for Hyperion no longer fully supported by the vendor include:

 * Essbase 11.1.1 releases3
 * Oracle Database 11.2 and earlier releases4
 * IBM Db2 9.5 and earlier releases5
 * Microsoft SQL Server 2014 (SP1) and earlier releases6

Avoid the upgrade and updates to stay fully supported with ultra-responsive
support for Hyperion enterprise performance management software from Rimini
Street and receive full support for a minimum of 15 years.


SUPPORTED HYPERION RELEASES AND COMPONENTS

Rimini Street supports all Hyperion releases including databases and components,
such as:

CAPITAL ASSET PLANNING

DATA RELATIONSHIP MANAGEMENT

FINANCIAL CLOSE MANAGEMENT

FINANCIAL DATA QUALITY MANAGEMENT

FINANCIAL MANAGEMENT

INTEGRATED OPERATIONAL PLANNING

PERFORMANCE SCORECARD

PLANNING

PROFITABILITY AND COST MANAGEMENT

STRATEGIC FINANCE

WORKFORCE PLANNING

ESSBASE

ORACLE DATABASE

MS SQL SERVER

IBM DB2

SAP HANA DATABASE

SAP SYBASE DATABASES

Rimini Street supports all Hyperion releases.


WHY RIMINI STREET

Rimini Street Support for Hyperion EPM offers all the benefits of a
single-provider, integrated support solution for databases and applications.

BETTER MODEL

Rimini Street’s award-winning, ISO-certified support and maintenance services
can cover the entire Hyperion family of software products, supporting the
application, plus integrations with Oracle, PeopleSoft, Siebel, JD Edwards and
SAP systems, taking advantage of the prebuilt data and metadata integration and
drill-through to transaction details.

BETTER PEOPLE

A Primary Support Engineer (PSE) and expert, dedicated Hyperion software
resources who understand Hyperion environments, security, and the interaction
with other applications to deliver a better, more responsive support experience.
Rimini Street support goes beyond break/fix service to include customizations,
performance tuning, interoperability support, advisory services, and more.

BETTER OUTCOMES

By reducing support costs, time, and effort while securing exceptional support
services from Rimini Street, clients can direct these resources to higher-level
initiatives that deliver greater business value, including digital
transformation. Long-term ROI can be enhanced and TCO lessened by investment in
current, hard-working software like Hyperion through Rimini Street support.




COMPARE THE VALUE

SUPPORT FEATURES

RIMINI STREET

ORACLE PREMIER AND EXTENDED

ORACLE SUSTAINING

SUPPORT SERVICES

APPLICATION AND DOCUMENTATION FIXES

NO NEW FIXES


OPERATIONAL AND CONFIGURATION SUPPORT



INSTALLATION AND UPGRADE SUPPORT

NO NEW UPGRADE SCRIPTS


NAMED, REGIONAL PRIMARY SUPPORT ENGINEER WITH AN AVERAGE OF 20 YEARS OF
EXPERIENCE





ACCOUNT MANAGEMENT SERVICES





10-MINUTE GUARANTEED RESPONSE SLA FOR P1 CRITICAL CASES WITH 2-HOUR UPDATE
COMMUNICATIONS





FULL SUPPORT WITH NO REQUIRED UPGRADES





CUSTOMIZATION SUPPORT





PERFORMANCE SUPPORT





INTEROPERABILITY AND INTEGRATION SUPPORT





FULL SUPPORT OF CURRENT RELEASE FOR AT LEAST 15 YEARS FROM CONTRACT DATE





STRATEGIC SERVICES

TECHNICAL, FUNCTIONAL, AND APPLICATION ROADMAP ADVISORY SERVICES





CLOUD ADVISORY SERVICES





LICENSE ADVISORY SERVICES





SECURITY ADVISORY SERVICES





INTEROPERABILITY AND INTEGRATION ADVISORY SERVICES





MONITOR AND CHECK ADVISORY SERVICES







IMPACT ON RESOURCES

SIGNIFICANT REDUCTION IN OPERATING COSTS (BUDGET, PEOPLE, TIME)





INDEPENDENCE FROM VENDOR-DICTATED ROADMAP






“WHEN WE SIGNED UP WITH RIMINI STREET, THE FIRST AND BIGGEST CHANGE WAS THAT IT
FELT LIKE A PARTNERSHIP. SECOND, THE AMOUNT OF INFORMATION AND ANALYSIS WORK
THAT IS DONE BY THE RIMINI STREET TEAM HELPS US MAKE BETTER DECISIONS. WE GET
SPECIFIC ANSWERS AND DIRECTIONS AS TO WHAT WE CAN DO TO SOLVE ISSUES.”

Edgar Hershberger, VP of Applications


FEATURED CLIENTS

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Previous
“

We turned to independent support to help reduce costs and improve service. With
a virtual patching strategy recommended by Rimini Street Global Security
Services, we found we could also significantly boost database security and
reduce overall risk.”

– Ron Traub Senior Operations Manager
Learn more
“

In addition to more personalized support, we were able to cut related costs by
50%. And because of the guidance and insights from Rimini Street, we've been
able to achieve a lot more with our existing system.

I used Oracle Support for 15 years before making the change, and working with
Rimini Street has been an easy transition. We’re able to ‘move the ball forward’
considerably faster now.”

– Kristin Blanco Oracle ERP Manager
Learn more
“

We've been able to free up resources and time to invest in the development and
introduction of new applications.”

– Morgan Chang IT Director
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ADDITIONAL RESOURCES

Previous
eBook

COMPOSABLE ERP FOR ORACLE: YOUR ROADMAP, YOUR ADVANTAGE

ERP strategies have changed in the past few years in response to global events.
Companies keeping pace have created opportunities to gain competitive advantage,
while others may still be ramping up to new business realities and consumer
behaviors.  Wherever your organization may be, a composable ERP approach for
Oracle applications may be a better path to innovation.  With a composable ERP
strategy, companies integrate best-of-breed ERP solutions to provide better user
experiences in the face of dynamic market conditions. A composable ERP approach
can also help drive growth if you are navigating a Business-Driven Roadmap and
aligning IT activities to business priorities.  For Oracle customers who want to
stay on their current release, keep up with the latest Oracle release, or move
to best-fit technologies, composable ERP and a Business-Driven Roadmap can be a
Smart Path to even greater success.  Download the eBook to learn more about
composable ERP for Oracle.

Download

eBook

3 SMART PATHS TO INNOVATION FOR YOUR ORACLE ROADMAP

How do you know you’re charting the best path for the future of your Oracle
applications? An ideal IT roadmap aligns technology investments with long-term
business goals, priorities, resources, and timing. It also ensures that your
Oracle technology and customizations meet your needs, not your software vendor’s
needs.  At Rimini Street, we see three common paths to innovation on the Oracle
roadmap:  stay on your current software release and innovate at the edges 
supplement Oracle support for the latest software release  move to best-fit
technologies Read our eBook to learn how Rimini Street supports all these paths
and why we recommend a composable ERP strategy, featuring best-fit technologies,
that supports rapidly evolving business and market needs and helps create
leverage in vendor negotiations. 

Download

Datasheet

RIMINI STREET SUPPORT FOR HYPERION

Improve Your Oracle ROI and Gain Control of Your Support Costs

Download

eBook

10 TELLTALE SIGNS THAT IT’S TIME TO CHANGE YOUR ORACLE APPLICATION STRATEGY

This is the era of business transformation. Your IT team is expected to deliver
innovation that disrupts the status quo within your industry and build a
competitive advantage for your business. Yet Oracle seems to be delivering less
value to you than ever before. Instead of continuing to make massive investments
in an enterprise application system that already works, maybe it’s time to
rethink your strategy.

Download

Datasheet

RIMINI STREET ADVANCED APPLICATION AND MIDDLEWARE SECURITY (AAMS)

Zero-day protection for Oracle and SAP applications and middleware

Download

Video

UNISYS CORPORATION HELPS ITS CLIENTS TRANSFORM DIGITALLY LEVERAGING RIMINI
STREET SUPPORT SERVICES

Global information technology company, Unisys, moves to Rimini Street for
support of Peoplesoft, Oracle EBS, Hyperion and Oracle Databases seeking
savings, flexibility, and a superior level of support. The partnership with
Rimini Street enabled Unisys to free up funds to enhance their strategic IT
initiatives.

Watch Now

Video

RIMINI STREET: WHAT WE DO

We don't make ERP or database software like Oracle and SAP. We support and
manage that software. Over the past 15 years, we have helped over 3,000 clients
save billions of dollars. It's because we are built for support. Built to help
clients avoid costly fees and ERP upgrades, so they can innovate and fuel
growth. Other companies do software. We do support.

Watch Now
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