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URL:
https://www.fhpl.net/ClaimFeedBack/ReimbursementFeedBack.aspx?ID=NDM2MzU0MA==Q
Submission: On January 19 via manual from FR — Scanned from FR
Submission: On January 19 via manual from FR — Scanned from FR
Form analysis 1 forms found in the DOM
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<tr>
<td colspan="2" style="background-color: #9378b1; color: white; align: center;">
<h4>Please rate your level of satisfaction for the overall process on a scale of 5 to 1(5 - Satisfied & 1 - Not Satisfied)</h4>
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</tr>
<tr>
<td>
<h5>1) Please rate the level of transparency shown by us in processing your claim</h5>
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<tr>
<td>
<h5>2) Please rate the level of clarity for the information required / query raised for your claim.</h5>
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<td>
<h5>3) Did you receive timely status updates on your claim.</h5>
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<h5>4) How do you rate us on the time taken to process your claim.</h5>
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<table class="table" border="1" style="width: 100%">
<tbody>
<tr>
<td colspan="2" style="background-color: #9378b1; color: white; align: center;">
<h4>Please rate your level of satisfaction for the interaction you had with FHPL Call Center on a scale of 5 to 1(5 - Satisfied & 1 - Not Satisfied)</h4>
</td>
</tr>
<tr>
<td>
<h5>1) Have you interacted with FHPL Call Center?</h5>
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<h5>2) Accuracy of information provided during your interaction with call center/officer</h5>
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<h5>3) Politeness/ Behavior while talking to you</h5>
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<h5>4) Time taken to provide the required information</h5>
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<table class="table" border="1" style="width: 100%">
<tbody>
<tr>
<td colspan="2" style="background-color: #9378b1; color: white; align: center;">
<h4>Please rate your level of satisfaction for Hospital service availed by you on a scale of 5 to 1(5 - Satisfied & 1 - Not Satisfied)</h4>
</td>
</tr>
<tr>
<td>
<h5>1) The Care/Treatment you received from hospital staff.</h5>
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<h5>2) The information given by the hospital about your bills and non-payable expenses</h5>
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<h5>3) How do you rate the overall experience with FHPL </h5>
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<h4 align="center">General Feedback is important to us as it enables us to examine key aspects in processing your case. All feedback is used to inform our on-going quality improvement processes.</h4>
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</form>Text Content
* * * PLEASE RATE YOUR LEVEL OF SATISFACTION FOR THE OVERALL PROCESS ON A SCALE OF 5 TO 1(5 - SATISFIED & 1 - NOT SATISFIED) 1) PLEASE RATE THE LEVEL OF TRANSPARENCY SHOWN BY US IN PROCESSING YOUR CLAIM 54321 2) PLEASE RATE THE LEVEL OF CLARITY FOR THE INFORMATION REQUIRED / QUERY RAISED FOR YOUR CLAIM. 54321 3) DID YOU RECEIVE TIMELY STATUS UPDATES ON YOUR CLAIM. YesNo 4) HOW DO YOU RATE US ON THE TIME TAKEN TO PROCESS YOUR CLAIM. 54321 PLEASE RATE YOUR LEVEL OF SATISFACTION FOR THE INTERACTION YOU HAD WITH FHPL CALL CENTER ON A SCALE OF 5 TO 1(5 - SATISFIED & 1 - NOT SATISFIED) 1) HAVE YOU INTERACTED WITH FHPL CALL CENTER? YesNo 2) ACCURACY OF INFORMATION PROVIDED DURING YOUR INTERACTION WITH CALL CENTER/OFFICER 54321 3) POLITENESS/ BEHAVIOR WHILE TALKING TO YOU 54321 4) TIME TAKEN TO PROVIDE THE REQUIRED INFORMATION 54321 PLEASE RATE YOUR LEVEL OF SATISFACTION FOR HOSPITAL SERVICE AVAILED BY YOU ON A SCALE OF 5 TO 1(5 - SATISFIED & 1 - NOT SATISFIED) 1) THE CARE/TREATMENT YOU RECEIVED FROM HOSPITAL STAFF. 54321 2) THE INFORMATION GIVEN BY THE HOSPITAL ABOUT YOUR BILLS AND NON-PAYABLE EXPENSES 54321 3) HOW DO YOU RATE THE OVERALL EXPERIENCE WITH FHPL 54321 GENERAL FEEDBACK IS IMPORTANT TO US AS IT ENABLES US TO EXAMINE KEY ASPECTS IN PROCESSING YOUR CASE. ALL FEEDBACK IS USED TO INFORM OUR ON-GOING QUALITY IMPROVEMENT PROCESSES. READY TO LEAVE? × Select "Logout" below if you are ready to end your current session. Cancel Logout