api-beta.deskbee.io
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* Introduction * Parameters * Pagination * Response * Error Codes * Creating Application * Authentication * Authentication * postObtain JWT Token * Building Area * Buildings * getGet building * getList all buildings * Floors * getGet floor * getList all floors * Parkings * getGet parking * getList all parkings * Places * Places * getGet place * getList all places * Cost Center * Cost Center * getList cost centers * postCreate cost center * getGet cost center * putEdit cost center * delRemove cost center * Organization * Users * getList users * postCreate user * getGet user * putEdit user * delRemove user * postAdd users to groups * delRemove users to groups * getList Users Tags * postCreate users Tags * Squads * getGet squad * putEdit squad * delRemove squad * getList squads * postCreate squad * getSpatial Restrictions * GuestPass * GuestPass * getList GuestPass Invitations * postUpdate Guest Pass Status * Bookings * Bookings * getBookings Details * getList Bookings * postCreate Booking * Checkin * getCheck-ins participants * postCheck In Booking * postCheck Out Booking * postCancel an Active Booking * Tickets * Tickets * getGet ticket * getList all events * Automations * Personal Badge * postCreate Personal Badge * Checkin Automation * postAutomate Check-in * Webhook * Webhook * Events * postBookings * postGuest Check-in * postCheck-in / Check-out * postLocker Open * postSquads * postUsers * Integrations * Integrations API docs by Redocly DESKBEE API (1.1) Download OpenAPI specification:Download E-mail: help@deskbee.co Welcome to Deskbee's technical documentation > 📢 This documentation is under construction, but you will find most of the > information you need to help improve and simplify the Deskbee experience. INTRODUCTION Deskbee provides a REST API so you can integrate or automate actions. The communication base address is api.deskbee.io, always accompanied by the secure protocol https://. API versions are grouped by directory, suffixed to base address (https://api.deskbee.io/v1.1). > 📢 We can provide an environment for internal testing and development tests. > Just contact help@deskbee.co PARAMETERS The API supports two methods for sending parameters QUERYSTRING curl --request POST 'https://api.deskbee.io/v1.1/oauth/token' \ --data-raw 'grant_type=client_credentials&client_id=942ff....e4e23676e' JSON curl --request POST 'https://api.deskbee.io/v1.1/oauth/token' \ --header 'Content-Type: application/json' \ --data-raw '{ "grant_type" : "client_credentials", "client_id' :"", "client_secret' : "", "scope" : "" }' PAGINATION Some requests made in the API will return a list of information, this information will not be returned in a single response, this is because some responses may have a lot of information, so these requests are paginated. The Deskbee API uses paging by cursor, in this paging a key parameter is used. The client receives a variable named cursor along with the response. This cursor is a pointer that points to a specific item that needs to be sent with a request. The server then uses the cursor to fetch the other set of items. Cursor-based paging is more complex and is preferred when dealing with a real-time dataset. Below is an example of a cursor-paged JSON response: REQUEST / RESPONSE Description of the parameters that can be sent in the Deskbee API pagination Parameters Description limit Number of individual objects that are returned on each page. max: 250 curl -i -X GET 'https://api.deskbee.io/v1.1/users?limit=1' \ -H 'Content-Type: application/json' \ -H 'Authorization: Bearer <token>' Description of the parameters received in the Deskbee API pagination Parameters Description links.next Url that tells which page to request next. If not displayed, this will be the last page links.prev Url that reports the previous data page. If not displayed, this is the first page { "data": [{ ... }, { ... }, { ... }], "links": { "prev": "https://api.deskbee.io/v1.1/users?cursor=eyJuYW1lIjoiS3VyaXJpbiIsIl9wb2ludHNUb05leHRJdGVtcyI6ZmFsc2V9", "next": "https://api.deskbee.io/v1.1/users?cursor=eyJuYW1lIjoiS3VyaXJpbiIsIl9wb2ludHNUb05leHRJdGVtcyI6dHJ1ZX0" }, "meta": { "path": "https://api.deskbee.io/v1.1/users", "per_page": "2" } } RESPONSE All responses are returned in valid JSON format. Dates are returned in ISO8601 format. { // ... "created_at": "2020-01-01T12:00:00Z", "updated_at": "2020-01-01T13:00:00Z", // ... } Each response returns an appropriate HTTP code as specified https://datatracker.ietf.org/doc/html/rfc7231#section-6 SUCCESSFUL RETURNS Codes Message Description 200 OK Successful request for a GET, DELETE or PUT that completed synchronously 201 Created Successful request for a POST, PUT 202 Accepted Request accepted for a POST, PUT, DELETE, or PATCH that will be processed asynchronously 204 No Content Request successfully carried out, however, there is no content to return { "data": { "uuid": "68b0327b-e0f9-40e2-a81c-15fb0d981ede", "name": "Grupo Teste", "is_checkin_home_office": false, "created_at": "2021-09-23T14:28:36-03:00", "updated_at": "2021-09-23T14:28:36-03:00" } } ERROR RETURNS In the event of returning an error, HTTP Status Code different from 2xx for example, a structured and consistent error will be generated in the body of the response. Field Type Description error Int Error code, same as the code returned in the HTTP Status (machine-readable) id String Identifier of the occurred error (machine-readable) message String User-friendly message explaining the error, human-readable. errors String[] Error parameters, listing the errors reported in the request. { "error": 422 "id": "unprocessable_entity", "message": "The given data failed to pass validation.", "errors": { "email": ["The email field is required."], "name": ["The name field is required."] } } ERROR CODES Errors returned by the Deskbee API Code Message ID Description 400 Bad Request unexpected_value The sent data is invalid or non-existent 400 Bad Request oauth_escope Invalid OAuth Authentication Scope 401 Unauthorized unauthenticated Not authorized to access this method 401 Unauthorized oauth_server Error in access credentials to generate JWT token 401 Unauthorized oauth_unauthorized Authorization error in OAuth authentication 404 Not Found not_found Endpoint not found or non-existent 422 Unprocessable Entity unprocessable_entity Your request contains invalid parameters 507 Insufficient Storage query_error Unable to store your data 429 Too Many Requests request_limit You have exceeded the consumption limit, try again later 500 Internal Server Error internal_error Something went wrong with the Server, report the problem CREATING APPLICATION To begin integration with Deskbee's API, it is necessary to create a ClientApi in the Deskbee Panel. > 📢 Only users with Admin and Master Profile permissions have access to the > integrations menu 1. Access the Deskbee Panel, Integrations > ClientApi and click on New Client 2. Enter a name that will be used to identify the application and choose what it will have access to. 3. After successfully creating the application, click on the data visualization icon. 4. The Client ID, Client Secret and Scopes will be displayed. These are the 3 pieces of data needed to create an Authentication Token (OAuth2). > 📢 ATTENTION > > For compliance, choose only the scopes that the application needs to use CLIENTCREDENTIALSJWT Security Scheme Type: HTTP HTTP Authorization Scheme: bearer Bearer format: JWT * AUTHENTICATION OBTAIN JWT TOKEN To authenticate in the Deskbee API, we use the client_credential OAuth flow. > 📢 The client credentials flow is a server-to-server flow. There is no user > authentication involved in the process This flow is useful for systems that need to perform API operations when no user is present. These can be night operations or other operations involving contact between two applications / systems. The Flow consists of: 1. Make a POST request to the OAuth server OAuth server issues Access Token Use this Access Token for API consumption 2. OAuth issues the Access Token 3. Use this Access Token for API consumption REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED grant_type string client_id string client_secret string scope string RESPONSES 200 Returns a JSON containing the JWT access_token which should be used in the Bearer Token Header for API requests 401 Error in the access credentials for generating JWT Token post/oauth/token Api Production https://api.deskbee.io/v1.1/oauth/token REQUEST SAMPLES * Payload * curl Content type application/json Copy { * "grant_type": "client_credentials", * "client_id": "943e47a1.....afc40e491", * "client_secret": "7gWtVs9P.....PEyjRVqz05QdyB", * "scope": "organization.show organization.upsert integration.checkin booking.show organization.remove" } RESPONSE SAMPLES * 200 * 401 Content type application/json Copy { * "access_token": "eyJ...yqU", * "token_type": "Bearer", * "expires_in": "3600" } BUILDINGS Everything about your Buildings GET BUILDING Returns a single building AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the building to return RESPONSES 200 Successful get/buildings/{uuid} Api Production https://api.deskbee.io/v1.1/buildings/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } } LIST ALL BUILDINGS Returns a list of buildings AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchBuildingParams) Example: search='place_type:workspace;is_active:false' Search filters. Use semicolon-separated key:value pairs. user_scope string <uuid> Example: user_scope=123e4567-e89b-12d3-a456-426614174000 Scope-based filter, filtering buildings only by the user's uuid according to the spatial restrictions configured in the deskbee panel. RESPONSES 200 Successful get/buildings Api Production https://api.deskbee.io/v1.1/buildings RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } ] } FLOORS Everything about your Floors GET FLOOR Returns a single floor AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the floor to return RESPONSES 200 Successful get/floors/{uuid} Api Production https://api.deskbee.io/v1.1/floors/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true } } LIST ALL FLOORS Returns a list of floors AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchFloorParams) Example: search='place_type:workspace;is_active:false' Search filters. Use semicolon-separated key:value pairs. user_scope string <uuid> Example: user_scope=123e4567-e89b-12d3-a456-426614174000 Scope-based filter, filtering buildings only by the user's uuid according to the spatial * restrictions configured in the deskbee panel. RESPONSES 200 Successful get/floors Api Production https://api.deskbee.io/v1.1/floors RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true } ] } PARKINGS Everything about your parkings GET PARKING AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string <uuid> UUID of the parking RESPONSES 200 Parking details 404 Parking not found get/parkings/{uuid} Api Production https://api.deskbee.io/v1.1/parkings/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "123e4567-e89b-12d3-a456-426655440000", * "name": "Parking Lot A", * "is_active": true, * "path": "Seattle › Seattle Tower › Parking", * "available_vacancies": 50 } } LIST ALL PARKINGS AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchFloorParams) Example: search='place_type:workspace;is_active:false' Search filters. Use semicolon-separated key:value pairs. response_filter object (ResponseFilterVacancies) Example: response_filter=date:2024/01/01;start_hour:06:00;end_hour:11:00 Filter response. Use semicolon-separated key:value pairs. RESPONSES 200 Successful get/parkings Api Production https://api.deskbee.io/v1.1/parkings RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "123e4567-e89b-12d3-a456-426655440000", * "name": "Parking Lot A", * "is_active": true, * "path": "Seattle › Seattle Tower › Parking", * "available_vacancies": 50 } ] } PLACES GET PLACE Returns a single place AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the place to return RESPONSES 200 Successful get/places/{uuid} Api Production https://api.deskbee.io/v1.1/places/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "qrcode": "string", * "type": "workspace", * "name": "string", * "name_display": "string", * "capacity": 0, * "is_mapped": true, * "status": { * "id": "1", * "name": "string" }, * "sector": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string" }, * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "area": { * "address": "string", * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "qrcode_base64": "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", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } } LIST ALL PLACES AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchPlaceParams) Example: search='place_type:workspace' Search filters. Use semicolon-separated key:value pairs. user_scope string <uuid> Example: user_scope=123e4567-e89b-12d3-a456-426614174000 Scope-based filter, filtering buildings only by the user's uuid according to the spatial * restrictions configured in the deskbee panel. RESPONSES 200 Successful get/places Api Production https://api.deskbee.io/v1.1/places RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "qrcode": "string", * "type": "workspace", * "name": "string", * "name_display": "string", * "capacity": 0, * "is_mapped": true, * "status": { * "id": "1", * "name": "string" }, * "sector": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string" }, * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "area": { * "address": "string", * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "qrcode_base64": "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", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } ] } COST CENTER Returns data from cost centers LIST COST CENTERS Returns list of cost centers AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchCostCenterParams) Example: search='name:developer' Search filters. Use semicolon-separated key:value pairs. RESPONSES 200 Successful get/cost-centers Api Production https://api.deskbee.io/v1.1/cost-centers RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "code": "string", * "description": "string" } ] } CREATE COST CENTER Add a cost center AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED name required string name of the cost center code required string code of the cost center description string description or a note about the cost center RESPONSES 200 Successful post/cost-centers Api Production https://api.deskbee.io/v1.1/cost-centers REQUEST SAMPLES * Payload Content type application/json Copy { * "name": "Commodities", * "code": "1900623", * "description": "string" } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "code": "string", * "description": "string" } } GET COST CENTER Returns a single cost center AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the cost center to return RESPONSES 200 Successful get/cost-centers/{uuid} Api Production https://api.deskbee.io/v1.1/cost-centers/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "code": "string", * "description": "string" } } EDIT COST CENTER AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the cost center REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED name required string name of the cost center code required string code of the cost center description string description or a note about the cost center RESPONSES 200 Successful put/cost-centers/{uuid} Api Production https://api.deskbee.io/v1.1/cost-centers/{uuid} REQUEST SAMPLES * Payload Content type application/json Copy { * "name": "Commodities", * "code": "1900623", * "description": "string" } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "code": "string", * "description": "string" } } REMOVE COST CENTER AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the cost center RESPONSES 200 Successful delete/cost-centers/{uuid} Api Production https://api.deskbee.io/v1.1/cost-centers/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "code": "string", * "description": "string" } } USERS Returns data from users LIST USERS Returns list of users AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchUserApiClient) Example: search='email:eq:andre.silva@deskbee.co;is_squad:false' Search filters. Use semicolon-separated key:value pairs. RESPONSES 200 Successful get/users Api Production https://api.deskbee.io/v1.1/users RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "name_display": "string", * "email": "user@example.com", * "enrollment": "string", * "source": "admin_painel", * "access_type": "user_password", * "profile": "master", * "photo": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "avatar": "string" }, * "locale": { * "timezone": "America/New_York", * "language": "pt_BR" }, * "tags": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "access": "public", * "is_default": true } ], * "squads": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } ], * "allocated": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } } ], * "status": true, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "documents": [ * { * "type": "passport", * "doc": "N1234567" } ] }, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z" } ] } CREATE USER Add a user AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED name string Name of the user email string <email> Unique email address of the user is_send_mail boolean Flag to indicate if mail should be sent enrollment string The enrollment number used to associate Deskbee users with other platforms. This serves as a unique identifier for integration purposes. squad_uuid string <uuid> Unique identifier of the squad status boolean Indicates the user's status. When true, the user is active; when false, the user is deactivated and cannot log in to Deskbee. documents object Free-form object for user documents, used exclusively for integrations with access control and guest pass systems. Any information can be included as key-value pairs. tags Array of strings <uuid> [ items <uuid > ] List of UUIDs representing user tags. RESPONSES 200 Successful post/users Api Production https://api.deskbee.io/v1.1/users REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "name": "string", * "email": "user@example.com", * "is_send_mail": true, * "enrollment": "ENROLL12345", * "squad_uuid": "addd4fbe-876a-4d8c-833d-e952be1b0f18", * "status": true, * "documents": { * "rg": "12345678", * "cpf": "123.456.789-00", * "passport": "N1234567", * "driverLicense": "X1234567890" }, * "tags": [ * "123e4567-e89b-12d3-a456-426614174000", * "123e4567-e89b-12d3-a456-426614174001" ] } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "name_display": "string", * "email": "user@example.com", * "enrollment": "string", * "source": "admin_painel", * "access_type": "user_password", * "profile": "master", * "photo": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "avatar": "string" }, * "locale": { * "timezone": "America/New_York", * "language": "pt_BR" }, * "tags": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "access": "public", * "is_default": true } ], * "squads": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } ], * "allocated": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } } ], * "status": true, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "documents": [ * { * "type": "passport", * "doc": "N1234567" } ] }, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z" } } GET USER Returns a single user AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the user to return RESPONSES 200 Successful get/users/{uuid} Api Production https://api.deskbee.io/v1.1/users/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "name_display": "string", * "email": "user@example.com", * "enrollment": "string", * "source": "admin_painel", * "access_type": "user_password", * "profile": "master", * "photo": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "avatar": "string" }, * "locale": { * "timezone": "America/New_York", * "language": "pt_BR" }, * "tags": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "access": "public", * "is_default": true } ], * "squads": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } ], * "allocated": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } } ], * "status": true, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "documents": [ * { * "type": "passport", * "doc": "N1234567" } ] }, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z" } } EDIT USER AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string User UUID REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED name string Name of the user email string <email> Unique email address of the user is_send_mail boolean Flag to indicate if mail should be sent enrollment string The enrollment number used to associate Deskbee users with other platforms. This serves as a unique identifier for integration purposes. squad_uuid string <uuid> Unique identifier of the squad status boolean Indicates the user's status. When true, the user is active; when false, the user is deactivated and cannot log in to Deskbee. documents object Free-form object for user documents, used exclusively for integrations with access control and guest pass systems. Any information can be included as key-value pairs. tags Array of strings <uuid> [ items <uuid > ] List of UUIDs representing user tags. RESPONSES 200 Successful put/users/{uuid} Api Production https://api.deskbee.io/v1.1/users/{uuid} REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "name": "string", * "email": "user@example.com", * "is_send_mail": true, * "enrollment": "ENROLL12345", * "squad_uuid": "addd4fbe-876a-4d8c-833d-e952be1b0f18", * "status": true, * "documents": { * "rg": "12345678", * "cpf": "123.456.789-00", * "passport": "N1234567", * "driverLicense": "X1234567890" }, * "tags": [ * "123e4567-e89b-12d3-a456-426614174000", * "123e4567-e89b-12d3-a456-426614174001" ] } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "name_display": "string", * "email": "user@example.com", * "enrollment": "string", * "source": "admin_painel", * "access_type": "user_password", * "profile": "master", * "photo": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "avatar": "string" }, * "locale": { * "timezone": "America/New_York", * "language": "pt_BR" }, * "tags": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "access": "public", * "is_default": true } ], * "squads": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } ], * "allocated": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } } ], * "status": true, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "documents": [ * { * "type": "passport", * "doc": "N1234567" } ] }, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z" } } REMOVE USER AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string User UUID RESPONSES 200 Successful delete/users/{uuid} Api Production https://api.deskbee.io/v1.1/users/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "name_display": "string", * "email": "user@example.com", * "enrollment": "string", * "source": "admin_painel", * "access_type": "user_password", * "profile": "master", * "photo": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "avatar": "string" }, * "locale": { * "timezone": "America/New_York", * "language": "pt_BR" }, * "tags": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "access": "public", * "is_default": true } ], * "squads": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } ], * "allocated": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } } ], * "status": true, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "documents": [ * { * "type": "passport", * "doc": "N1234567" } ] }, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z" } } ADD USERS TO GROUPS AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED squads Array of strings <uuid> [ items <uuid > ] List of squad UUIDs. users Array of strings <uuid> [ items <uuid > ] List of user UUIDs. RESPONSES 200 Successful post/users/squads/add Api Production https://api.deskbee.io/v1.1/users/squads/add REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "squads": [ * "a3ed0ca6-c809-48e7-baae-543fe8fc55a2", * "bc4bdb6b-4def-4cd9-a7fe-b5fa481101cd" ], * "users": [ * "1cbb45ce-1da3-4b71-b0e1-d59190a9e413", * "80a0079d-3ee2-4785-b41e-529bb4e68ee6" ] } RESPONSE SAMPLES * 200 Content type application/json Copy { * "data": "" } REMOVE USERS TO GROUPS AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED squads Array of strings <uuid> [ items <uuid > ] List of squad UUIDs. users Array of strings <uuid> [ items <uuid > ] List of user UUIDs. RESPONSES 200 Successful delete/users/squads/remove Api Production https://api.deskbee.io/v1.1/users/squads/remove REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "squads": [ * "a3ed0ca6-c809-48e7-baae-543fe8fc55a2", * "bc4bdb6b-4def-4cd9-a7fe-b5fa481101cd" ], * "users": [ * "1cbb45ce-1da3-4b71-b0e1-d59190a9e413", * "80a0079d-3ee2-4785-b41e-529bb4e68ee6" ] } RESPONSE SAMPLES * 200 Content type application/json Copy { * "data": "" } LIST USERS TAGS List the user tags AUTHORIZATIONS: ClientCredentialsJWT RESPONSES 200 Successful get/users/tags Api Production https://api.deskbee.io/v1.1/users/tags RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "access": "public", * "is_default": true } ] } CREATE USERS TAGS Submits data to create a user tag AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED name string Unique name for the user tag. access string Enum: "public" "private" Access level for the user tag, must be either 'public' or 'private'. RESPONSES 200 Successful post/users/tags Api Production https://api.deskbee.io/v1.1/users/tags REQUEST SAMPLES * Payload Content type application/json Copy { * "name": "string", * "access": "public" } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "access": "public", * "is_default": true } ] } SQUADS Returns data from squads GET SQUAD Returns a single squad AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string UUID of the squad to return RESPONSES 200 Successful get/squads/{uuid} Api Production https://api.deskbee.io/v1.1/squads/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } } EDIT SQUAD AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string Squad UUID REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED name required string group name RESPONSES 200 Successful put/squads/{uuid} Api Production https://api.deskbee.io/v1.1/squads/{uuid} REQUEST SAMPLES * Payload Content type application/json Copy { * "name": "Commodities" } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } } REMOVE SQUAD AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string Squad UUID RESPONSES 200 Successful delete/squads/{uuid} Api Production https://api.deskbee.io/v1.1/squads/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } } LIST SQUADS Returns list of squads AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchSquadParams) Example: search='name:developer' Search filters. Use semicolon-separated key:value pairs. user_scope string <uuid> Example: user_scope=123e4567-e89b-12d3-a456-426614174000 Scope-based filter, filtering buildings only by the user's uuid according to the spatial restrictions configured in the deskbee panel. RESPONSES 200 Successful get/squads Api Production https://api.deskbee.io/v1.1/squads RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } ] } CREATE SQUAD Add a squad AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED name required string group name RESPONSES 200 Successful post/squads Api Production https://api.deskbee.io/v1.1/squads REQUEST SAMPLES * Payload Content type application/json Copy { * "name": "Commodities" } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "updated_at": "2024-02-14T16:29:56-03:00", * "created_at": "2024-02-14T16:29:56-03:00" } } SPATIAL RESTRICTIONS Returns a list of squads along with their spatial restrictions, including blocks by area such as floor, building, sector, or site.s AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchSquadParams) Example: search='name:developer' Search filters. Use semicolon-separated key:value pairs. user_scope string <uuid> Example: user_scope=123e4567-e89b-12d3-a456-426614174000 Scope-based filter, filtering buildings only by the user's uuid according to the spatial restrictions configured in the deskbee panel. RESPONSES 200 Successful get/squads/restrictions/spatial Api Production https://api.deskbee.io/v1.1/squads/restrictions/spatial RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "string", * "name": "string", * "areas": [ * { * "uuid": "string", * "name": "string", * "type": "site" } ] } ] } GUESTPASS Returns list of third-party invitations and external guests LIST GUESTPASS INVITATIONS AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchGuestPass) Example: search='search=period:2024/01/01,2024/01/30;state=active' Search filters. Use semicolon-separated key:value pairs. RESPONSES 200 Successful get/guestpass Api Production https://api.deskbee.io/v1.1/guestpass RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "master_uuid": "94aeff1d-54e2-4d12-ac8e-82b121d942aa", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "token_access": "string", * "status": { * "id": 1, * "name": "string" }, * "area": { * "address": "string", * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "name_display": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string", * "documents": [ * { * "type": "passport", * "doc": "N1234567" } ] }, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z" } ] } UPDATE GUEST PASS STATUS Updates the status of a guest pass to 'Passed' (status id = 4) and sends email notifications to the host and a designated concierge or receptionist. AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string User UUID RESPONSES 200 Successful post/guestpass/{uuid}/pass Api Production https://api.deskbee.io/v1.1/guestpass/{uuid}/pass RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "master_uuid": "94aeff1d-54e2-4d12-ac8e-82b121d942aa", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "token_access": "string", * "status": { * "id": 1, * "name": "string" }, * "area": { * "address": "string", * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "name_display": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string", * "documents": [ * { * "type": "passport", * "doc": "N1234567" } ] }, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z" } } BOOKINGS BOOKINGS DETAILS Fetches detailed information about a specific reservation and its associated check-in data using the reservation's unique identifier (UUID). AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string Booking UUID RESPONSES 200 Successful get/bookings/{{uuid}} Api Production https://api.deskbee.io/v1.1/bookings/{{uuid}} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "state": "busy", * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "owner": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "is_checkin_guest": true, * "tolerance": { * "minutes": 0, * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "meeting": { * "is_online": true, * "online_url": "http://example.com", * "title": "string", * "description": "string" }, * "guests": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "email": "user@example.com", * "name": "string", * "language": "string", * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "type": "inperson" } ], * "checkin": { * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "is_checkout_system": true, * "is_checkout_api": true, * "is_checkin_api": true, * "occupation_time": "string" }, * "min_tolerance": 0, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z", * "deleted_at": "2019-08-24T14:15:22Z" } } LIST BOOKINGS AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchBooking) Example: search='search=period:2024/01/01,2024/01/30;state=reserved' Search filters. Use semicolon-separated key:value pairs. RESPONSES 200 Successful get/bookings Api Production https://api.deskbee.io/v1.1/bookings RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "state": "busy", * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "owner": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "is_checkin_guest": true, * "tolerance": { * "minutes": 0, * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "meeting": { * "is_online": true, * "online_url": "http://example.com", * "title": "string", * "description": "string" }, * "guests": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "email": "user@example.com", * "name": "string", * "language": "string", * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "type": "inperson" } ], * "checkin": { * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "is_checkout_system": true, * "is_checkout_api": true, * "is_checkin_api": true, * "occupation_time": "string" }, * "min_tolerance": 0, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z", * "deleted_at": "2019-08-24T14:15:22Z" } ] } CREATE BOOKING Creates a new booking. If 'place_uuid' is not provided, 'floor_uuid' must be specified, and the system will select the first available place on the floor that the 'person_uuid' has access to. > 📢 ATTENTION > > Currently, only reservations for workstations are supported. AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED user_uuid required string <uuid> Required UUID of the person making the booking. date required string <date> Required date of the booking in 'Y/m/d' format. start_hour required string <time> Required start hour of the booking in 'H:i' format. end_hour required string <time> Required end hour of the booking in 'H:i' format. place_uuid string <uuid> Optional UUID of the place for the booking. floor_uuid string <uuid> Required UUID of the floor for the booking if place_uuid is not provided. is_send_email boolean Indicates whether an email with the reservation details should be sent to the person. RESPONSES 201 Successful 412 Some booking restriction or rule was violated 422 Validation errors occurred, error message indicating the request could not be processed post/bookings Api Production https://api.deskbee.io/v1.1/bookings REQUEST SAMPLES * Payload Content type application/json Copy { * "user_uuid": "7c4d2d7d-8620-4fb3-967a-4a621082cf1f", * "date": "2024/01/30", * "start_hour": "08:00", * "end_hour": "15:00", * "place_uuid": "a1998e5c-7d53-454f-ac7a-ce908acc5631", * "floor_uuid": "fb41c11a-b256-4172-9281-a04f78acbcef", * "is_send_email": true } RESPONSE SAMPLES * 201 * 412 * 422 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "state": "busy", * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "owner": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "is_checkin_guest": true, * "tolerance": { * "minutes": 0, * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "meeting": { * "is_online": true, * "online_url": "http://example.com", * "title": "string", * "description": "string" }, * "guests": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "email": "user@example.com", * "name": "string", * "language": "string", * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "type": "inperson" } ], * "checkin": { * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "is_checkout_system": true, * "is_checkout_api": true, * "is_checkin_api": true, * "occupation_time": "string" }, * "min_tolerance": 0, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z", * "deleted_at": "2019-08-24T14:15:22Z" } } CHECKIN CHECK-INS PARTICIPANTS Returns a list of all check-ins associated with a specific booking, including check-ins by both the host and participants (if participant check-ins are enabled in the Deskbee Panel). AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string Booking UUID RESPONSES 200 Successful get/bookings/{{uuid}}/checkins Api Production https://api.deskbee.io/v1.1/bookings/{{uuid}}/checkins RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "is_anonymization": "false", * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "occupation_time": "string" } ] } CHECK IN BOOKING This endpoint performs a check-in for an active reservation identified by the reservation uuid. AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string Booking UUID RESPONSES 200 Successful post/bookings/{{uuid}}/checkin Api Production https://api.deskbee.io/v1.1/bookings/{{uuid}}/checkin RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "state": "busy", * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "owner": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "is_checkin_guest": true, * "tolerance": { * "minutes": 0, * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "meeting": { * "is_online": true, * "online_url": "http://example.com", * "title": "string", * "description": "string" }, * "guests": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "email": "user@example.com", * "name": "string", * "language": "string", * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "type": "inperson" } ], * "checkin": { * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "is_checkout_system": true, * "is_checkout_api": true, * "is_checkin_api": true, * "occupation_time": "string" }, * "min_tolerance": 0, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z", * "deleted_at": "2019-08-24T14:15:22Z" } } CHECK OUT BOOKING This endpoint performs a checkout for a specified reservation, freeing up the reserved space. AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string Booking UUID RESPONSES 200 Successful post/bookings/{{uuid}}/checkout Api Production https://api.deskbee.io/v1.1/bookings/{{uuid}}/checkout RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "state": "busy", * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "owner": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "is_checkin_guest": true, * "tolerance": { * "minutes": 0, * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "meeting": { * "is_online": true, * "online_url": "http://example.com", * "title": "string", * "description": "string" }, * "guests": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "email": "user@example.com", * "name": "string", * "language": "string", * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "type": "inperson" } ], * "checkin": { * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "is_checkout_system": true, * "is_checkout_api": true, * "is_checkin_api": true, * "occupation_time": "string" }, * "min_tolerance": 0, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z", * "deleted_at": "2019-08-24T14:15:22Z" } } CANCEL AN ACTIVE BOOKING Cancels an active reservation that has not yet had a check-in. This frees up the reserved space. AUTHORIZATIONS: ClientCredentialsJWT PATH PARAMETERS uuid required string Booking UUID RESPONSES 200 Successful post/bookings/{{uuid}}/fall Api Production https://api.deskbee.io/v1.1/bookings/{{uuid}}/fall RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "state": "busy", * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "owner": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "is_checkin_guest": true, * "tolerance": { * "minutes": 0, * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "meeting": { * "is_online": true, * "online_url": "http://example.com", * "title": "string", * "description": "string" }, * "guests": [ * { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "email": "user@example.com", * "name": "string", * "language": "string", * "image": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "url": "string", * "thumbs": { * "low": "string", * "medium": "string" } }, * "type": "inperson" } ], * "checkin": { * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "is_checkout_system": true, * "is_checkout_api": true, * "is_checkin_api": true, * "occupation_time": "string" }, * "min_tolerance": 0, * "created_at": "2019-08-24T14:15:22Z", * "updated_at": "2019-08-24T14:15:22Z", * "deleted_at": "2019-08-24T14:15:22Z" } } TICKETS Everything about your Tickets GET TICKET Get ticket event details by UUID. PATH PARAMETERS uuid required string <uuid> UUID of the ticket event RESPONSES 200 Successful 404 Ticket event not found get/tickets/{uuid} Api Production https://api.deskbee.io/v1.1/tickets/{uuid} RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "number": 123, * "ticket": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ticket ABC", * "category": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Category A" }, * "subcategory": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Category A" } }, * "open_date": "2023-03-15T11:15:48-03:00", * "end_date": "2023-03-16T14:30:00-03:00", * "history": [ * { * "status": "Closed", * "date": "2023-03-15T11:15:48-03:00", * "note": "Ticket closed successfully" } ], * "date_scheduling": "2023-03-17T09:00:00-03:00", * "status": "Closed", * "creator": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "requester": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "sla": { * "name": "SLA A", * "event": [ * { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "label": "Custom Field 1", * "value": "https://example.com/image.jpg" } ] } } } LIST ALL EVENTS Returns a list of tickets AUTHORIZATIONS: ClientCredentialsJWT QUERY PARAMETERS search object (SearchTicketParams) Example: search=search=status:closed;period:2023/03/01,2023/03/29;type:operational Search filters. Use semicolon-separated key:value pairs. RESPONSES 200 Filtered ticket events get/tickets Api Production https://api.deskbee.io/v1.1/tickets RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "number": 123, * "ticket": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ticket ABC", * "category": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Category A" }, * "subcategory": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Category A" } }, * "open_date": "2023-03-15T11:15:48-03:00", * "end_date": "2023-03-16T14:30:00-03:00", * "history": [ * { * "status": "Closed", * "date": "2023-03-15T11:15:48-03:00", * "note": "Ticket closed successfully" } ], * "date_scheduling": "2023-03-17T09:00:00-03:00", * "status": "Closed", * "creator": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "requester": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "user@example.com", * "enrollment": "string", * "avatar": "string" }, * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "qrcode": "string", * "type": { * "name": "workspace", * "description": "Estação de Trabalho.", * "code_prefix": "EST" }, * "floor": { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "name": "Ground Floor", * "path": "Building A > 1st Floor", * "is_active": true }, * "building": { * "uuid": "8d305642-0b1c-4520-8b7c-d30a27c3dd35", * "name": "Prédio Christian Gustavo Leon", * "address": "R. Manuela Zaragoça, 8650, Porto Martinho - 13046-085", * "is_active": true, * "site": { * "uuid": "bc5b334c-1ff0-4e85-a5d6-cd5ee7b6c552", * "name": "Thiago Maia Medina", * "is_active": true } } }, * "sla": { * "name": "SLA A", * "event": [ * { * "uuid": "123e4567-e89b-12d3-a456-426614174000", * "label": "Custom Field 1", * "value": "https://example.com/image.jpg" } ] } } ] } PERSONAL BADGE CREATE PERSONAL BADGE Generates a customizable QR code for access control and IoT interactions through Deskbee integration with other systems. AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED identifier_type string Type of the identifier. For example, 'email'. identifier string The actual identifier value. For example, an email address. code string <uuid> Unique code associated with the identifier. RESPONSES 200 Successful post/integrations/personal-badge Api Production https://api.deskbee.io/v1.1/integrations/personal-badge REQUEST SAMPLES * Payload Content type application/json Copy { * "identifier_type": "string", * "identifier": "colaborador@pipedev.com.br", * "code": "f5d62b05-370e-48be-a755-8675ca146431" } RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": [ * { * "identifier": "string", * "identifier_type": "string", * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f" } ] } CHECKIN AUTOMATION The Check-in Automation is a form of integration in which a device sends an event to Deskbee, indicating the Device Code that identifies the location of the person and the person's identifier. With this information, Deskbee locates reservations made by this user in the building structure linked to the device that sent the event, thereby performing the person's automated check-in. To implement this automation, it is necessary to develop a call to the Deskbee API whenever there is any interaction with the Turnstile / Device. For this purpose, you should contact the company that provides your Access Control to carry out this implementation. In the Deskbee Panel, navigate to Integrations > Automation and click on 'Checkin / Checkout Automation'. > 📢 Contact your Access Control provider to carry out this implementation. AUTOMATE CHECK-IN Receives the entry device code and a person's identifier (enrollment number or document number), searches for reservations for the specified building and person, and performs check-in or check-out for the found reservations. AUTHORIZATIONS: ClientCredentialsJWT REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED Array device string Identifier of the entry device. person string Code identifying the person, which can be an enrollment number or a document identifier.. date string <date-time> ISO 8601 formatted date and time when the event was generated. RESPONSES 200 Successful post/integrations/automations Api Production https://api.deskbee.io/v1.1/integrations/automations REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all [ * { * "device": "string", * "person": "string", * "date": "2019-08-24T14:15:22Z" } ] RESPONSE SAMPLES * 200 Content type application/json Copy Expand all Collapse all { * "data": { * "success": [ * { * "device": "string", * "person": "string", * "date": "2019-08-24T14:15:22Z", * "booking_uuid": "f4eed8e3-aacb-417a-9f78-ebb308e5bd15" } ], * "fails": [ * { * "id": "string", * "message": "string" } ] } } WEBHOOK Webhook Integration: Detailed documentation on the configuration and validation of webhooks. Configuration in Deskbee Panel: Access as Admin or Master to set up the WebHook. > 📢 Security and Requirements: The client's URL must be HTTPS. RETRIES In case of failure (e.g., the client returns an HTTP Status other than 200), up to 5 additional attempts are made. The interval between attempts progressively increases to a maximum of 100,000 seconds (~27 hours). WEBHOOK VALIDATION The client should validate the origin of the POST by verifying the HMAC-SHA1 of the request body against the X-Hub-Signature header. VALIDATION EXAMPLES EXPECTED_SIGNATURE=`cat {conteudo do payload} | openssl dgst -sha1 -hmac "{webhook integration key}"` SIGNATURE={signature} if [ "$SIGNATURE"="$EXPECTED_SIGNATURE" ]; then echo "Subscription Valid, received by Deskbee" fi import { createHmac } from 'crypto' const signature = createHmac('sha1', {webhook integration key}).update({conteudo do payload}).digest('hex') if (equals(signature, {signature})) { console.log('Subscription Valid, received by Deskbee') } EVENTS BOOKINGS This webhook is triggered when a booking is created, updated, or deleted. It sends a payload with detailed information about the booking event. REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED subscription_id string <uuid> Webhook subscription ID. transaction_id string <uuid> Unique transaction ID for the event. account string Account code associated with the event. send_at string <date-time> Date and time of the event. event string Event type for booking. resource object Details of the booking action. included object Additional detailed information about the booking. RESPONSES 200 Webhook successfully processed. post/your-url/booking-event Api Production https://api.deskbee.io/v1.1/your-url/booking-event REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "subscription_id": "aa11a4c2-a467-43db-b413-c4ab0f5cf627", * "transaction_id": "0fec1e58-b197-4052-99cf-2218496c5482", * "account": "string", * "send_at": "2019-08-24T14:15:22Z", * "event": "booking", * "resource": { * "action": "created", * "route": "/bookings/7999cbd9-c919-45b9-8803-49b89ae0b4d4", * "uuid": "7999cbd9-c919-45b9-8803-49b89ae0b4d4" }, * "included": { * "booking_uuid": "f4eed8e3-aacb-417a-9f78-ebb308e5bd15", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "tolerance": { * "minutes": "15", * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "status": { * "id": "1", * "name": "reserved" }, * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "type": "workspace", * "name": "string" }, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "string" } } } GUEST CHECK-IN This webhook is triggered when a participant of a meeting performs a check-in, but only if participant check-in is enabled in the Deskbee Panel under meeting room settings. It sends detailed information about the check-in and the associated booking. REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED subscription_id string <uuid> Webhook subscription ID. transaction_id string <uuid> Unique transaction ID for the event. account string Account code associated with the event. send_at string <date-time> Date and time of the event. event string Event type for guest check-in. resource object Details of the booking action. included object Additional information related to the booking and the guest check-in event. RESPONSES 200 Webhook successfully processed. post/your-url/guest-checkin Api Production https://api.deskbee.io/v1.1/your-url/guest-checkin REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "subscription_id": "aa11a4c2-a467-43db-b413-c4ab0f5cf627", * "transaction_id": "0fec1e58-b197-4052-99cf-2218496c5482", * "account": "string", * "send_at": "2019-08-24T14:15:22Z", * "event": "guest_checkin", * "resource": { * "action": "checkin", * "route": "string", * "uuid": "string" }, * "included": { * "booking_uuid": "f4eed8e3-aacb-417a-9f78-ebb308e5bd15", * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "checkin": "2019-08-24T14:15:22Z", * "checkout": "2019-08-24T14:15:22Z", * "occupation_time": 0, * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "type": "workspace", * "name": "string" }, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "string" } } } CHECK-IN / CHECK-OUT This webhook is triggered when a check-in or check-out is performed, sending details about the booking and the check-in/check-out action. REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED subscription_id string <uuid> Webhook subscription ID. transaction_id string <uuid> Unique transaction ID for the event. account string Account code associated with the event. send_at string <date-time> Date and time of the event. event string Event type for check-in or check-out. resource object Details of the check-in/check-out action. included object Additional information about the booking and check-in/check-out. RESPONSES 200 Webhook successfully processed. post/your-url/checkin-event Api Production https://api.deskbee.io/v1.1/your-url/checkin-event REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "subscription_id": "aa11a4c2-a467-43db-b413-c4ab0f5cf627", * "transaction_id": "0fec1e58-b197-4052-99cf-2218496c5482", * "account": "string", * "send_at": "2019-08-24T14:15:22Z", * "event": "checkin", * "resource": { * "action": "checkin", * "route": "/bookings/7999cbd9-c919-45b9-8803-49b89ae0b4d4", * "uuid": "7999cbd9-c919-45b9-8803-49b89ae0b4d4" }, * "included": { * "booking_uuid": "f4eed8e3-aacb-417a-9f78-ebb308e5bd15", * "checkin_uuid": "9e43827e-4eb2-4524-bedf-96bcc7f584e2", * "start_date": "2019-08-24T14:15:22Z", * "end_date": "2019-08-24T14:15:22Z", * "tolerance": { * "minutes": "15", * "checkin_min_time": "2019-08-24T14:15:22Z", * "checkin_max_time": "2019-08-24T14:15:22Z" }, * "status": { * "id": "5", * "name": "busy" }, * "place": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "type": "workspace", * "name": "string" }, * "person": { * "uuid": "095be615-a8ad-4c33-8e9c-c7612fbf6c9f", * "name": "string", * "email": "string" } } } LOCKER OPEN This webhook is triggered when a locker is opened, either due to check-in/check-out or when the 'open locker' button is pressed in the app. It sends a payload with the details of the action and the related booking. REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED subscription_id string <uuid> Webhook subscription ID. transaction_id string <uuid> Unique transaction ID for the event. account string Account code associated with the event. send_at string <date-time> Date and time of the event. event string Event type, in this case, locker. resource object Details of the locker action. included object Additional information about the locker. RESPONSES 200 Webhook successfully processed. post/your-url/locker-event Api Production https://api.deskbee.io/v1.1/your-url/locker-event REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "subscription_id": "aa11a4c2-a467-43db-b413-c4ab0f5cf627", * "transaction_id": "0fec1e58-b197-4052-99cf-2218496c5482", * "account": "string", * "send_at": "2019-08-24T14:15:22Z", * "event": "locker", * "resource": { * "action": "open-locker", * "route": "string", * "uuid": "string" }, * "included": { * "place_uuid": "string", * "place_type": "locker" } } SQUADS This endpoint is triggered to send data when a group event occurs in Deskbee. Events may include the creation, update, or deletion of a group. The webhook URL and event types are configured by the client in the Deskbee Panel. When a corresponding event is triggered, the webhook sends this payload containing details of the subscription, transaction, account, time of sending, event type, and group resource information. REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED Webhook event payload for group events. subscription_id string <uuid> The webhook subscription ID. transaction_id string <uuid> Unique ID for the webhook event transaction. account string Account associated with the event. send_at string <date-time> The date and time when the event is sent. event string The identifier of the webhook event. resource object Details of the group resource involved in the event. RESPONSES 200 Webhook event successfully processed. post/your-url/squad-event Api Production https://api.deskbee.io/v1.1/your-url/squad-event REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "subscription_id": "aa11a4c2-a467-43db-b413-c4ab0f5cf627", * "transaction_id": "0fec1e58-b197-4052-99cf-2218496c5482", * "account": "string", * "send_at": "2019-08-24T14:15:22Z", * "event": "squad", * "resource": { * "action": "created", * "route": "/squads/51c47312-6412-46b3-8f65-bacf1e50606b", * "uuid": "51c47312-6412-46b3-8f65-bacf1e50606b" } } USERS This webhook is triggered when a user is created, updated, or deleted. It sends a payload with details of the action and the affected user. REQUEST BODY SCHEMA: APPLICATION/JSON REQUIRED subscription_id string <uuid> The webhook subscription ID. transaction_id string <uuid> Unique transaction ID for the event. account string Account code associated with the event. send_at string <date-time> Date and time of the event. event string Event type, in this case, user. resource object Details of the user action. included object Additional information about the user. RESPONSES 200 Webhook successfully processed. post/your-url/user-event Api Production https://api.deskbee.io/v1.1/your-url/user-event REQUEST SAMPLES * Payload Content type application/json Copy Expand all Collapse all { * "subscription_id": "aa11a4c2-a467-43db-b413-c4ab0f5cf627", * "transaction_id": "0fec1e58-b197-4052-99cf-2218496c5482", * "account": "string", * "send_at": "2019-08-24T14:15:22Z", * "event": "user", * "resource": { * "action": "created", * "route": "/users/3ef39920-5403-4b00-8677-323fb59385de", * "uuid": "3ef39920-5403-4b00-8677-323fb59385de" }, * "included": { * "email": "string", * "personal_badge": "string" } } INTEGRATIONS Documentation for integrating Deskbee with third-party systems such as SSO, Slack, Calendars, and others. For detailed guidance and configuration instructions, please visit Deskbee Integrations Documentation. This section covers various aspects of connecting Deskbee with external services, providing seamless integration to enhance functionality and user experience. > 📢 If you have any questions or require assistance, please feel free to > contact our support team at help@deskbee.co.