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Discord Safety CenterPolicy HubSafety LibraryHow You Can Appeal Our Actions
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February 16, 2024

How We Enforce Rules


HOW YOU CAN APPEAL OUR ACTIONS



Every user can appeal actions taken against their account.  While we do our best
to ensure that we’re only taking action when it’s warranted, we’re not perfect
and mistakes might happen. We recognize appeals are an important part of the
process.

Just as you deserve a chance to be heard when some action is taken against you
offline, you should have such a chance to be heard when action is taken against
your Discord account by us. The process reflects Discord's commitment to
internationally recognized human rights set out in the United Nations Guiding
Principles on Business and Human Rights (UNGPs), privacy, and free expression.

If you think we took unwarranted action against your account, you can reach out
to us so we can review your case. 

You may appeal the decision directly in the Discord app by going to User
Settings > Privacy & Safety > selecting the violation you want to appeal >
pressing on Let us know to begin submitting a review of your violation and
account. For users in the EU, you may also choose an alternative resolution
option when applicable.






WHAT HAPPENS WHEN WE GRANT AN APPEAL?

If our reviewers find that the violation was issued in error, we will remove it
from your account and restore your account standing. Any actions that were the
result of that violation will be removed. If there are other active violations
on your account, you may still not regain full access to Discord. You can read
more about violations in the Discord Warning System.




WHAT IF MY APPEAL WAS DENIED?

If our reviewers find that the action taken was correct, we will send a message
to let you know. The violation will remain on your account until it expires, if
applicable. You can view any active or expired violations in Privacy & Safety
Settings > Account Standing.




WHAT IF MY APPEAL WAS DEEMED INELIGIBLE FOR REVIEW?

In some cases, we are unable to review certain appeals due to the nature of the
violation or incomplete information provided. Even if we can’t review the
appeal, your feedback helps us improve these systems over time.













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LOREM IPSUM IS SIMPLY




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