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Effective URL: https://mainstay.com/
Submission: On December 26 via api from US — Scanned from NL
Effective URL: https://mainstay.com/
Submission: On December 26 via api from US — Scanned from NL
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* Platform
PLATFORM
* Explore the Mainstay Engagement Platform
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CHANNELS
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MANAGED SERVICES
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RESEARCH
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* Engage students
SOLUTIONS
* College Access
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CASE STUDIES
* How Mainstay drives positive student outcomes
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GUIDE
* Access our secret menu of text message campaigns proven to improve
outcomes for first-gen students.
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* Engage employees
SOLUTIONS
* Frontline Workers
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* Employee Wellness
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* COVID-19 Management
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MANAGED SERVICES
* Engage more employees with less time and effort
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RESEARCH
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CASE STUDY
* How Mainstay helped a global e-commerce retailer save time, fill roles
faster, and ship a zillion things
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RESOURCES
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CASE STUDIES
* How Mainstay drives positive student outcomes
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* Using technology to unlock the potential of first-gen students
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RESEARCH
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ABOUT
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CLOSE THE OPPORTUNITY GAP WITH SMARTER ENGAGEMENT
The world’s only empathetic chatbot independently proven to drive outcomes and
save administrators time.
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book a call
RESEARCH
MEET THE RESEARCH PARTNERS BEHIND MAINSTAY'S LATEST INSIGHTS AND OUTCOMES
LEARN MORE
WHITE PAPER
BRIDGING THE GAP: CAN EMERGING TECHNOLOGIES CHART PATHWAYS TO COMPLETION FOR
FIRST-GEN STUDENTS?
FREE DOWNLOAD
NEW RCT
HOW MAINSTAY'S CHATBOTS PREVENT STUDENTS FROM FAILING REQUIRED COURSES
SEE THE RESULTS
Our superpower
BEHAVIORAL INTELLIGENCE
Providing an accurate answer is just the beginning. To truly spark engagement,
it’s critical to deliver the best response.
Mainstay’s Engagement Platform and behaviorally intelligent chatbots combine the
power of intelligence, empathy, and contextual relevance to help people take the
next step toward a more fulfilling life — one conversation at a time.
THE MAINSTAY ENGAGEMENT PLATFORM
More than just a chatbot
CONVERSATIONS
Activate engagement through SMS text messaging, web chat, and social media with
chatbots.
NUDGES
Deliver interactive messages in ways that are proven to drive positive outcomes.
ANALYTICS
Transform one-on-one conversations into actionable insights.
OPTIMIZATION
Drive deeper engagement through meaningful conversations at scale.
Explore the platform
How it works
INSPIRE THE ENTIRE JOURNEY
Watch video
icon-recruit
RECRUIT
Capture people’s interest and attention, right from the start.
icon-enroll
LAUNCH
Guide people through the crucial early stages.
icon-retain
RETAIN
Use interactive nudges to drive ongoing engagement and action.
icon-grow
GROW
Encourage people as they move through every stage of their journey.
icon-thrive
THRIVE
Give people the tools and support they need for long-term success.
For colleges and businesses
CONNECT WITH 24/7 MESSAGING AT SCALE
Request a demo
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INSTANT, ALWAYS-ON SUPPORT
Your chatbot answers 85% of messages in 2 seconds or less, providing support and
guidance when people need it most.
icon-proactive
PROACTIVE WHEN YOU NEED TO BE
Send messaging campaigns and deliver messages and surveys that nudge people
toward success.
icon-meaningful
MEANINGFUL ONE-ON-ONE INTERACTIONS
Automate your engagement at-scale to give your team more time for complex
challenges.
PROVEN SUCCESS FOR STUDENTS AND EMPLOYEES
Mainstay delivers measurable results, backed by randomized controlled trials
(RCTs), partnerships with behavioral science research organizations, and
continual customer feedback.
12M people reached, and counting
200M timely, relevant messages sent
9 RCTs that prove effectiveness
Case studies
BEHAVIORAL INTELLIGENCE IN ACTION
Case Study
HILLSBOROUGH COMMUNITY COLLEGE
* 3% increase in conversions
* 187 student re-enrolled after engaging with Gwen
* 70 students completed courses or re-enrolled in the spring
* 61 students went on to complete their degrees
* 6,219 record-breaking number of degree completions that year
Read more
Case Study
HOW BEHAVIORAL INTELLIGENCE TRANSFORMED TALENT ACQUISITION AT ENTERPRISE ECOMM
RETAILER
* 25.4 million active customers and counting
* 18k+ employees with operations in North America and Europe
* 23k+ suppliers selling products
Read more
Case Study
HOW GEORGIA STATE UNIVERSITY USES BEHAVIORAL INTELLIGENCE TO IMPROVE STUDENT
RETENTION AND PERSISTENCE
* -50% withdraw rate due to outstanding balance
* +3% re-registration for the fall semester
* +3.6% academic progress meetings
* +29% academic advisor meetings
* +30% attendance in all-majors career and internship fair
* +6% FAFSA filing by the priority deadline
Read more
Case Study
DALLAS COLLEGE’S WEB CHAT SAVES 847 STAFF HOURS WHILE ENGAGING STUDENTS 24/7
* 39,621 students interacted with the chatbot
* 50,874 messages sent to the chatbot
* 847 staff hours saved (equivalent to 46 work weeks)
* 71% of students provided a phone number
* 77% of students provided an email address
Read more
Read customer stories
ABOUT MAINSTAY
At Mainstay, we believe one conversation can spark a brighter future. Our
Engagement Platform makes it easy for colleges and businesses to start and
measure conversations that drive action at scale. From our rigorous research
methods to our Behavioral Intelligence approach — everything we do is designed
to help people take the next step toward achieving their goals.
Learn more
Related resources
LEARN MORE WITH US
Examine these helpful resources about engagement strategy, student and employee
impact, and Behavioral Intelligence trends.
LEADING BY LISTENING WITH PULSE SURVEYS
Watch now
TEXTING FIRST-GENERATION STUDENTS: DECODING THE HIDDEN CURRICULUM
Get the guide
BRIDGING THE GAP: HOW EMERGING TECHNOLOGIES CHART PATHWAYS TO COMPLETION FOR
FIRST-GENERATION STUDENTS
Download now
Browse all resources
GET FREE ENGAGEMENT IDEAS IN YOUR INBOX
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NEW WHITE PAPER: How emerging tech empowers first-gen students