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RESOURCES

Vet Centers — An around the clock confidential call center where combat Veterans
and their families can call to talk about their military experience or any other
issue they are facing in their readjustment to civilian life. The staff is
comprised of combat Veterans from several eras as well as families members of
combat Veterans. This benefit is prepaid through the Veteran’s military service.
Call 1-877-927-8387, 24/7 to reach the Vet Center Call Center and talk about
your military experience or other concerns during your transition from military
to civilian life. The team is comprised of U.S. Veterans from several eras as
well as family members of U.S. Veterans.

Veteran Check-In — Veterans and Service members experiencing difficulties in
daily life or in distress can reach out to Check-In and trust that an advocate
will find a licensed professional who can help. Connecting best-in-class mental
health care providers and peer veteran networks. We’ve assembled an incredible
team. With proper care, active duty Service members and Veterans can continue to
thrive on and off the battlefield. Connecting veterans with the support and
services they need to live happier, healthier, more successful lives-and to make
sure U.S. veterans are treated like people, not case numbers, every step of the
care journey.

Real Warriors — Real Warriors, a program through the Defense Centers of
Excellence for Psychological Health and Traumatic Brain Injury (DCoE), provides
information and resources about psychological health, Posttraumatic Stress
Disorder (PTSD), and traumatic brain injury. Call 1-866-966-1020, available
24/7. Chat online 24/7.

Wounded Warrior Project Vice President for Mental Health John Eaton // WKXL
(FM-101, Audio) // The National Defense Radio Show (10FEB2024 Portland, OR) —
National Defense Radio Show covering Wounded Warrior Project doubling down on
its efforts to invest $100 million to combat TBI and Post-Traumatic Stress, and
in this interview, Randy welcomes the Vice President for Mental Health for
Wounded Warrior Project, John Eaton, to the show to talk about it. This two-week
intensive outpatient program uses evidenced-based clinical treatments and
complementary wellness and health services to fast-track the journey to better
mental and brain health. Studies show that participants completing the program
experience a significant improvement in PTSD and depression symptoms. Warriors
receive, on average, more than 50 direct PTSD treatment hours, in addition to
complementary alternative therapies. The Warrior Care Network is flourishing,
and we thank WWP for its continued and unwavering support for those who have
suffered the wounds of war, whether visible or not. If you or a loved one are
interested in learning more about the WWP Resource Center, call 1-888-997-2586.

Uniformed Services University of the Health Sciences, Center for Deployment
Psychology — The Center for Deployment Psychology (CDP) trains military and
civilian behavioral health professionals to provide high-quality,
culturally-sensitive, evidence-based behavioral health services to military
personnel, Veterans and their families.

Hidden Heroes — Hidden Heroes is a multi-year, multi-faceted campaign that
brings vital attention to the untold stories of military caregivers and seeks
solutions for the tremendous challenges and long-term needs they face. Hidden
Heroes seeks to raise awareness of the issues military caregivers confront every
day and inspire individuals, businesses and leaders from civic, faith and
government organizations to take action.

Veterans Crisis Line — The Veterans Crisis Line connects U.S. Veterans and
Service members in crisis and their families and friends with qualified, caring
VA responders through a confidential toll-free hotline, online chat, or text.
Dial 988 and Press 1, 24/7. Chat online. Text to 838255.

Star Behavioral Health — A collaboration between the Military Family Research
Institute at Purdue University and the Center for Deployment Psychology. SBHP is
supported by the National Guard Bureau and the Indiana Family and Social
Services Administration along with numerous other organizations that provide
additional support for state-specific programs. SBHP provides training to
licensed mental health providers on military culture, the deployment cycle and
treatments that have shown to be effective with military-connected clients. Then
we place those trained providers in our online registry, where you can find one
near you who matches your needs.

Cohen Veterans Network (CVN) — CVN seeks to improve the quality of life for
Veterans, including those from the National Guard and Reserves, active duty, and
their families. CVN works to strengthen mental health outcomes and complement
existing support. Our vision is to ensure that every Veteran, active duty
Service member, and family member is able to obtain access to high-quality care
that enables them to lead fulfilling and productive lives. In VISN 20, Steven A.
Cohen Military Family Clinics are in Alaska and Washington.

 * The Steven A. Cohen Military Family Clinic at Valley Cities - Kent, WA
 * The Steven A. Cohen Military Family Clinic at Alaska Behavioral Health -
   Fairbanks, AK
 * The Steven A. Cohen Military Family Clinic at Alaska Behavioral Health -
   Anchorage, AK
   

Intrepid Spirit Center — Ground was broken for the Intrepid Spirit Center at
Madigan Army Medical Center, Joint Base Lewis-McChord, Washington on October 29,
2015, and the center was officially dedicated on April 5, 2018. The Madigan
Traumatic Brain Injury Program provides comprehensive health care, education and
research across the continuum of care, ranging from the impact of trauma
exposure to the effects of all grades/types of brain injury, while striving to
address the impacts of co-occurring conditions. The $12 million center
specializes in treating Service members with traumatic brain injuries and
related conditions such as post-traumatic stress disorder and chronic pain. It
is the 6th Intrepid Spirit Center to open nationally, thanks to a partnership
between the Army and the Intrepid Fallen Heroes Fund.

PsychArmor — Access more than 250 military culture educational products for
healthcare providers, Veterans, employers, military family members, caregivers,
and more.

VA Launchpad for Veterans — The Department of Veterans Affairs (VA) Launchpad
helps Veterans and their Caregivers find and use VA apps. The VA Launchpad
organizes VA apps and capabilities to help you more easily find the tools VA has
made available for you. Mobile applications (apps) provide self-help, education
and support following trauma.

Quit VET — Tobacco quitlines can double your chance of quitting, compared with
getting no support at all. Any Veteran receiving health care through VA is
eligible to use the Quit VET quitline. Call the quitline to speak with a tobacco
cessation counselor. Call 1-855-QUIT-VET (1-855-784-8838), 9 a.m.–9 p.m. ET,
Monday–Friday.

Women Veterans Call Center — The Women Veterans Call Center (WVCC) provides VA
services and resources to women Veterans, their families, and caregivers. You
can also chat online anonymously with a WVCC representative. Call 1-855-VA-Women
(1-855-829-6636) Chat online. 

Military Health mobile apps — Providing information and support to Service
members, Veterans, and their families for a variety of health issues. Download
these free apps on either Android or iOS devices.

Make the Connection — Veterans can experience a range of life events,
opportunities, and challenges after they leave the military. Connecting Veterans
with information, resources, and solutions to issues affecting their health,
well-being, and everyday lives. Make the Connection helps Veterans and their
families recognize that they are not alone—there are people out there like them
who are going through similar experiences, overcoming challenges, reaching
positive outcomes for treatment and recovery, and finding paths to fulfilling
lives. No matter what you may be experiencing, there is support for getting your
life on a better track. Many, many Veterans have found the strength to reach out
and make the connection.

National Center for PTSD — The mission of the National Center for PTSD is to
advance the clinical care and social welfare of America's Veterans and others
who have experienced trauma, or who suffer from PTSD, through research,
education, and training in the science, diagnosis, and treatment of PTSD and
stress-related disorders.

Veterans Stand Down Events Calendar — Stand Downs are typically one- to
three-day events during which VA staff and volunteers provide food, clothing and
health screenings to homeless and at-risk Veterans. In addition, U.S. Veterans
also receive referrals for health care, housing solutions, employment, substance
use treatment, mental health counseling and other essential services.

Disabled American Veterans (DAV) — DAV is dedicated to a single purpose: keeping
our promise to America’s veterans. Ford Motor Company has been a loyal friend to
DAV for over 100 years. In 1922 Henry Ford provided 50 Model T Fords to help
disabled World War I veterans attend the organization’s second national
convention. A great deal has changed since DAV was founded, but this much has
remained the same: those who return from war must have men and women waiting for
them at home who will stand with them as they work to take back their lives. DAV
operates a fleet of vehicles around the country to provide free medical
transportation for ill and injured veterans. It’s all part of the DAV
Transportation Network, administered by our Hospital Service Coordinators at VA
medical facilities around the country DAV Hospital Service Coordinator Directory
of transportation for VISN 20:

ALASKA

DEPARTMENT OF ALASKA DAV — (907) 460-9850
Anchorage VA Medical Center — (907) 257-4948

IDAHO

DEPARTMENT OF IDAHO DAV — (208) 859-4853
Boise VA Medical Center — (208) 422-1177    

OREGON

DEPARTMENT OF OREGON DAV — (541) 998-2839
VA Bend CBOC Bend — (541) 383-2793
VA Portland Health Care System — (503) 721-7804
VA Roseburg Healthcare System — (541) 440-1293 Ext. 41293
White City VA Medical Center — (541) 826-2111 Ext. 3619

WASHINGTON

DEPARTMENT OF WASHINGTON DAV — (360) 320-0410
American Lake VA Medical Center — (253) 583-1343 EXT. 71343
Seattle VA Medical Center — (206) 310-7893
Mann-Grandstaff VA Medical Center — (509) 434-7019
Jonathan M. Wainwright VA Medical Center — (509) 525-5200 EXT. 26156

To find out whether there is a van near you use the DAV Hospital Service
Coordinator Directory to contact your nearest HSC for information or assistance.
Please remember that the DAV Transportation Network is staffed by volunteers;
therefore, it is unable to cover every community. Any Service member who was not
dishonorably discharged and sustained an injury or illness during their time in
the military—whether service connected by the VA or not—or anyone who aggravated
a previous injury during his or her time in service, is eligible for DAV
membership so long as they served during a period of armed conflict. As part of
Ford's longstanding relationship, DAV members receive X-Plan Partner pricing on
eligible new Ford and Lincoln vehicles, as well as up to $1000 reimbursement to
adapt their vehicle to fit their needs through the Ford Accessibility program.
Navigating the resources available to veterans can be confusing, but DAV
believes no veteran should have to go it alone. All services provided by DAV are
free of charge.

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practitioner for advice on care and treatment. If you are looking for
professional medical care, find your local VA healthcare center by using the VA
Facilities Locator & Directory. This page may contain links that will take you
outside of the Department of Veterans Affairs website. VA does not endorse and
is not responsible for the content of the linked websites.

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Today's VHA - the largest of the three administrations that comprise the VA -
continues to meet Veterans' changing medical, surgical, and quality-of-life
needs. VHA is the largest integrated health care system in the United States,
providing care at 1,321 health care facilities, including 172 VA Medical Centers
and 1,138 outpatient sites of care of varying complexity (VHA outpatient
clinics) to over 9 million Veterans enrolled in the VA health care program.
There are 18 Veterans Integrated Service Networks (VISNs) in VHA operating as
regional systems of care to better meet local health care needs and provides
greater access to care. Spanning 23% of the US land mass, VISN 20 is the largest
geographic region of VA. In the Pacific Northwest, VISN 20 serves Veterans in
135 counties in Alaska, Idaho, Oregon, and Washington. Operating across three
time zones over 817,417 square miles, VISN 20 is home to 273 federally
recognized American Indian and Alaskan Native tribes. VISN 20 also serves
Veterans in Del Norte and Siskiyou counties of California and Lincoln County
Montana.

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Veterans may be eligible to receive care from a community provider when VA
cannot provide the care needed. Veterans Community Care Program (VCCP) provides
health care for Veterans from providers in the local community. VCCP includes
General Community Care, Urgent Care, Emergency Care, Foreign Medical Care, Home
Health and Hospice Care, Indian and Tribal Health Services, In Vitro
Fertilization, State Veterans Home, and Flu Shots.




VA REGIONAL OFFICES

The Veterans Benefits Administration (VBA) helps service members transition out
of military service, and assists with Veterans with education, home loans, life
insurance and much more. Service members, Veterans, their families, and
Survivors are invited to request information on VA Benefits including disability
compensation, pension, fiduciary, education, Veteran Readiness and Employment
(VR&E), Home Loans, and Insurance. In addition to information on VA Benefits
Veterans may initiate an intent to file and request assistance with filing
compensation and pension claims. Visit regional office websites to learn about
the services the regional office provides, directions to the facility, hours of
operation, and the leadership team that serves the regional office.


FIND OUT IF YOU CAN GET VA HEALTH CARE AS A VETERAN

The following four categories of Veterans are not required to enroll but are
urged to do so to permit better planning of health resources:

 1. Veterans with a service-connected (SC) disability rated at 50% or more.
 2. Veterans seeking care for a disability the military determined was incurred
    or aggravated in the line of duty, but which VA has not yet rated, within 12
    months of discharge.
 3. Veterans seeking care for a SC disability only or under a special treatment
    authority.
 4. Veterans seeking registry examinations (ionizing radiation, Agent Orange,
    Gulf War/Operation Enduring Freedom/Operation Iraqi Freedom/Operation New
    Dawn (OEF/OIF/OND) depleted uranium, airborne hazards, and Open Burn Pit
    Registry).

Find out how to apply for VA health care benefits as a Veteran or service
member. For other mental health services, contact a VA medical center for
information on eligibility and treatment options.




VET CENTERS IN VISN 20

Vet Centers in the VISN 20 Health Care Network are community-based counseling
centers that provide a wide range of social and psychological services,
including professional readjustment counseling to eligible Veterans, active-duty
Army, Navy, Marine Corps, Coast Guard, Air Force, and Space Force service
members, including National Guard and Reserve components, and their families.
1-877-WAR-VETS is an around the clock confidential call center where Veterans,
service members and their families can talk about their military experience or
any other issue they are facing in transitioning after military service or
trauma and get connected to their nearest Vet Center.

Anchorage Vet Center (Anchorage, AK) Bellingham Vet Center (Bellingham, WA)
Boise Vet Center (Boise, ID) Central Oregon Vet Center (Bend, OR) Eugene Vet
Center (Eugene, OR) Everett Vet Center (Everett, WA) Fairbanks Vet
Center (Fairbanks, AK) Federal Way Vet Center (Federal Way, WA) Grants Pass Vet
Center (Grants Pass, OR) Kenai Vet Center Outstation (Soldotna, AK) Lacey Vet
Center Outstation (Lacey, WA) Portland, OR Vet Center (Portland, OR) Salem Vet
Center (Salem, OR) Seattle Vet Center (Seattle, WA) Spokane Vet Center (Spokane,
WA) Tacoma Vet Center (Tacoma, WA) Walla Walla Vet Center (Walla Walla, WA)
Wasilla Vet Center (Wasilla, AK) Yakima Valley Vet Center (Yakima, WA)


PLAN YOUR TRIP TO VA

In 1946, Veterans Canteen Service (VCS) was established by law to provide
comfort and well-being to America’s Veterans. With our many retail stores, cafés
and coffee shops across the country, we serve those who have served our country.
We are a self-sustaining entity providing merchandise and services to Veterans
enrolled in VA’s healthcare system, their families, caregivers, VA employees,
volunteers and visitors. We are honored to give back to the VA community through
many programs established for the health and well-being of our nation’s heroes.
Revenues generated from VCS are used to support a variety of programs, such as
VA’s Rehabilitation Games, Fisher Houses, Poly-Trauma Centers for OIF/OEF/OND
Veterans, disaster relief efforts, Substance Abuse Cessation, VA’s Homelessness
initiatives, Women Veterans, Veteran Suicide Prevention and other activities.

VCS operates over 200 Patriot Stores in Veterans Administration (VA) Medical
Centers nationwide. Many of our stores have been recently updated and expanded
to provide our customers with a modern, clean and comfortable shopping
experience. Our stores welcome our customers with wider aisles, wood-like
floors, enhanced lighting and directional signage. PatriotStores have expanded
hours of operation to provide service for customers on weekends at most
locations.

The Patriot Cafe is the best place in the VA Medical Center to enjoy delicious,
freshly prepared breakfast or lunch served hot or cold each weekday. Providing
Veterans, their families, VA employees, volunteers and visitors a place to relax
and enjoy a meal or take-out for their convenience. With a wide variety of food
from traditional comfort food, specialized menu selections and a large
assortment of healthy choices; there is something for everyone's taste buds.


HOSPITAL SERVICE DIRECTORY

To find out whether there is a van near you use the Disabled American Veterans
(DAV) Hospital Service Coordinator Directory to contact your nearest HSC for
information or assistance. Please remember that the DAV Transportation Network
is staffed by volunteers; therefore, it is unable to cover every community.

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Last updated September 4, 2024


GET HELP FROM VETERANS CRISIS LINE

 * Call 988 (Press 1)
 * Text to 838255
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 * Call TTY if you have hearing loss 1-800-799-4889

If you are in crisis or having thoughts of suicide, visit VeteransCrisisLine.net
for more resources.

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