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POWER CUT?

Find out which local electricity network you’re connected to by entering your
postcode. Visit your local network operator’s website to report a power cut and
track updates when there’s a problem.


FIND YOUR ELECTRICITY NETWORK OPERATOR

Enter your postcode and press ‘Find’


Your Postcode*

*Required field


HOW TO PREPARE

Thanks to continued investment in the power networks, the number of power cuts
has fallen since 2015. But power cuts can still happen, especially if cables and
equipment become damaged. That’s why it’s important to make a plan and know what
to do if you have a power cut.

PREPARE

Make a plan. Know what to do if you have a power cut or smell gas. Remember, gas
boilers and hobs, heat pumps, internet and phones won’t work without power.

CARE

Check in with people who might need extra help. Help them sign up to the free
Priority Services Register which can provide support. Make sure they know what
to do if there's a power cut.

SHARE

Share this information so friends and family can make a plan too.


HOW DO I ACCESS EXTRA HELP AND SUPPORT?

The Priority Services Register is a free service to help people who have
additional needs. It’s available to customers in England, Scotland and Wales.
You can sign up by contacting your local network operator or energy supplier.

Help and Support


WHICH POWER NETWORK AM I CONNECTED TO?

Electricity network operators are the companies that keep your home powered.
They manage and maintain the underground cables, overhead wires and substations
that bring electricity into your community. They’re different to your energy
supplier.

There are several electricity network operators that cover different parts of
Great Britain, powering our communities. Wherever you live in England, Scotland
or Wales, calling 105 is free and will connect you with your local network
operator. The quickest way to report a problem is to do it online. You can find
out who your electricity network operator is by entering your postcode on our
website or using the map.

Click or tap your region on the map to visit your electricity network operator's
website.


FIND YOUR LOCAL ELECTRICITY NETWORK OPERATOR




ELECTRICITY NETWORK OPERATORS

These companies operate the electricity network in different regions across
Great Britain. 




INDEPENDENT ELECTRICITY NETWORK OPERATORS

These companies operate smaller electricity networks in parts of the country.



The voice of the networks

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