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Contact Sales


COSINE CHAT


CHATBOTS BUILT BY AI EXPERTS FOR YOUR BUSINESS

Welcome to Cosine, the AI-powered chatbot designed to enhance communication,
streamline workflows, and deliver top-tier performance. Built with cutting-edge
technologies like FastAPI, OpenAI, and Redis, Cosine is more than a bot – it’s
your gateway to intelligent and meaningful interactions. Your visitors will
never say that it sucks!

Contact Us For Pricing


INDUSTRY LEADING MODELS

Powered by OpenAI’s GPT models, Cosine understands context, generates natural
responses, and engages in meaningful conversations. Employs advanced document
retrieval similarity for precise matching and recommendation, making it ideal
for support, search, and suggestion systems.

NEAR REALTIME RESPONSES

Asynchronous processing ensures smooth and real-time interaction with users,
even during high-demand scenarios. With caching and vector data via FAISS,
querying enable blazing-fast response times.

HIGHLY CUSTOMIZABLE

Tailor settings to your needs with environment-driven configurations: Adjustable
response creativity (temperature settings). Configurable context length for
personalized interactions. Flexible rate limits to optimize costs and prevent
abuse.


FEATURE HIGHLIGHTS

Built in security and safety

Cosine is pre-built with security and safety right off the bat. Meaning, you do
not need to worry about data leakages, inaccurate information or AI
hallucinations. Plus you define and decide what you want your users to know.

Scalable

Due to its lightweight design and use of various best practices, Cosine can
scale horizontally and vertically which means. With vertical scaling, we can
provide realtime redundancy for mission critical chatbots.

Concise and relevant bot replies

Cosine is built for business chats, meaning, it won’t answer questions outside
of the knowledge you provide it with. Furthermore, ORENCloud’s AI team will help
train and focus your bot to your satisfaction.

Built for OMNI, and others

Cosine is ready built for OMNI meaning, you have a full customer engagement
platform readily available when you use Cosine. This means, human handover is
also possible. You may have other CX tools like Zendesk, OTRS, Freshdesk, we can
hook to it as long as it has programmable integration.

Human Handover

Users can easily request human handover through our handover function call
logic. This means, the bot which initially “speaks” will pass to a human when
required.

Fine Tune Everything

When we build the bot together, we will work on many different parameters to
suite your needs, this includes the “chattiness”, size of responses,
conversational history length and expiry and more..

Affordable Without Compromise

By default Cosine uses the best and most cost effective models which means, you
save huge operational cost and don’t compromise the quality of your knowledge
and data. Your bot can be trained and ready in less than 3 days with OMNI
integration.

Fixed or Realtime Data

Cosine can ingest any sorts of data, from your website to live API calls. It can
also ingest typical document formats like Microsoft Word, Excel, Powerpoint,
PDFs, MD files, json and even unstructured data!

 
Multi-lingual

Our models support multiple languages including English, Malay, Chinese, Tamil
and over 100 different languages and it prints in native scripts. Ask in Chinese
you’ll get a Chinese reply!




COSINE NUTS AND BOLTS

How Cosine Works
 1. 1. Input Analysis: Processes user queries with precision, supported by
       AI-based embeddings and cosine similarity.
    2. Context Management: Retains up to as many turns of conversation to
       maintain relevance and continuity.
    3. Real-Time Responses: Leverages fast caching and API calls for efficient,
       intelligent replies.
    4. Knowledge Retrieval: Fetches the most relevant documents from your
       knowledge base for informed answers.

Use Cases
 1. 1. Customer Support: Provide instant, 24/7 assistance to your customers.
    2. Knowledge Base Search: Quickly retrieve answers from large datasets.
    3. Product Recommendations: Deliver personalized suggestions using advanced
       similarity matching.

Technical Highlights


BUILT WITH EXCELLENCE:

 * Framework: FastAPI for high-performance web serving.
 * AI Models: OpenAI GPT for conversational intelligence.
 * Vector Search: Faiss for lightning-fast similarity checks.


FAST SETUP:

 * Share your sources
 * Tell us how you want it to work
 * Put the chat on your site, social chats (WhatsApp, Telegram, Facebook and IG,
   .etc)


COSINE CHAT, STARTING AT

RM 69
00
per month with 5 concurrencies and 3,000 messages which makes up roughly 150
chats per month
 *  


TRY OUR BOT HERE OR ASK OUR SALES ANYTHING!

Contact Us For Pricing


AI POWERED BUSINESS COMMUNICATION FOR ALL BUSINESS SIZES

We provide cloud communication solutions including hosted telephony, voice
solutions, helpdesk, omnichannel systems, and contact centres. Our technology
and experienced professionals optimise your operations and deliver superior
customer experiences. Join us to revolutionise your cloud communication journey.

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Policy Responsible Disclosure Policy Equal Opportunity Policy


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ORENCloud Sdn Bhd is compliant with and is certified under the Malaysian Data
Privacy Protection Act of 2012. Additionally, we are licensed by the Malaysian
Communications and Multimedia Commission (ASP-C). Copyright © 2013-2024
ORENCloud Sdn Bhd (1052609-M). All rights reserved.
ORENCloud Sdn Bhd is compliant with and is certified under the Malaysian Data
Privacy Protection Act of 2012. Additionally, we are licensed by the Malaysian
Communications and Multimedia Commission (ASP-C). Copyright © 2013-2024
ORENCloud Sdn Bhd (1052609-M). All rights reserved.


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