servbank.com Open in urlscan Pro
2606:4700:10::6816:2b7c  Public Scan

URL: https://servbank.com/
Submission: On March 18 via automatic, source certstream-suspicious — Scanned from DE

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Text Content

 * Tel 855-223-1770
 * |
 * CUSTOMER PORTAL
 * |
 * SIME LOGIN



Experience · Innovation · Surety

 * About us
 * Services
 * Partner With Us
 * Tel 855-223-1770
 * SIME LOGIN

Menu
 * About us
 * Services
 * Partner With Us
 * Tel 855-223-1770
 * SIME LOGIN

Experience · Innovation · Surety

CALL US
CUSTOMER PORTAL
SIME LOGIN
 * About us
 * Services
 * Partner With Us
 * Tel 855-223-1770
 * SIME LOGIN

Menu
 * About us
 * Services
 * Partner With Us
 * Tel 855-223-1770
 * SIME LOGIN

MENU


SUB-PAR SUBSERVICING STOPS HERE

PARTNER WITH US

For too long, lenders have been missing the “service” part of their subservicing
experience. Where did it go? At Servbank it’s in our DNA. That’s what has made
our team one of the nation’s top 10 subservicers. We are a different kind of
company, we do business in a different way, and we have one goal: to help Grow
Happiness for you and your customers.

PARTNER WITH US


TECHNOLOGY
UNLIKE ANY OTHER


SIME PUTS EXCEPTIONAL SERVICING POWER AND TOTAL TRANSPARENCY AT YOUR FINGERTIPS

Our award-winning SIME (Service Intelligence Made Easy) technology is a
revolutionary, proprietary servicing system that operates on top of MSP to give
you a fully transparent, 100% accessible, on-demand view of your portfolio. Run
130+ standard and customizable reports, listen to recorded customer calls, get
escrow analysis, and more.

WATCH VIDEO



IS YOUR SUBSERVICER COMPLIANT?


COMPLIANCE, COMPLIANCE, COMPLIANCE

WORRIED ABOUT REGULATORY RISK? WE GOT YOU COVERED.

Partnering with us gives you three lines of defense: Business Unit Risk
Management (including Quality Assurance); Compliance Testing and Monitoring; and
Internal Audit. All work in unison and collaboratively across our entire
organization to assure we’re compliant with federal, state, and agency
requirements.

PARTNER WITH US


TECHNOLOGY UNLIKE ANY OTHER


SIME PUTS EXCEPTIONAL SERVICING POWER AT YOUR FINGERTIPS

Our award-winning SIME (Service Intelligence Made Easy) technology is a
revolutionary, proprietary servicing system built on top of MSP to give you a
fully transparent, 100% accessible, on-demand view of your portfolio. Run 90+
standard and customizable reports, listen to recorded customer calls, get escrow
analysis, and more.

WATCH VIDEO


IS YOUR SUBSERVICER COMPLIANT?


COMPLIANCE, COMPLIANCE, COMPLIANCE

Partnering with us gives you three lines of defense: Business Unit Risk
Management (including Quality Assurance); Compliance Testing and Monitoring; and
Internal Audit. All work in unison and collaboratively across our entire
organization to assure we’re compliant with federal, state, and agency
requirements.

PARTNER WITH US
Our team help put 1,040,042 families into their dream home

WE DELIVER

THE NUMBERS SPEAK FOR THEMSELVES

0%

CUSTOMER SATISFACTION RATE

When we say we help Grow Happiness, this is the proof that we’re doing what we
say we do.

0%

FIRST CALL RESOLUTION RATE

Our CAREologists go through 220+ hours of training yearly to answer any question
or resolve just about any issue on the first call.

0%

NET PROMOTER SCORE

NPS is the most trusted customer loyalty metric, measuring how likely customers
are to recommend your brand and service. Our scores are on par with class
leading companies like Apple, Amazon, and Disney leaving other servicers in the
dust — we’re pretty proud of that.


A STREAMLINED APPROACH


ONE POINT OF CONTACT IS ONE GREAT CONNECTION

Do you like when your subservicer has you deal with multiple people, in multiple
departments, multiple times a day, just to get you answers to your questions
about your portfolio? Didn’t think so. Which is why we make it simple. At
Servbank, you have a single point-person to take care of everything.

PARTNER WITH US



THE WINNING COMBINATION

People + Tech makes for Rock Solid Service

PARTNER WITH US


The formula is actually quite simple: When you combine our best-in-class
subservicing team with our best-in-class technology, we’re able to provide
best-in-class service.


THE WINNING COMBINATION


PEOPLE + TECH MAKES FOR ROCK SOLID SERVICE

The formula is actually quite simple: When you combine our best-in-class
subservicing team with our best-in-class technology, we’re able to provide
best-in-class service.

PARTNER WITH US

CORPORATE MEMBER

AFFILIATE MEMBER

AFFILIATE MEMBER

AFFILIATE MEMBER

FITCH RATED

KBRA RATED


LET'S PARTNER


MAKE THE SWITCH TO BETTER SUBSERVICING

We would love to discuss teaming up for all your subservicing needs. It’s easy,
just fill out the form below.

First Name
Last Name
Email Address
Company Name
Headquarters Location
Contact Phone






SUBSERVICING

 * Contact Us
 * Our Brand
 * Our Technology
 * Our Compliance
 * Our Formula
 * Our Approach
 * Our Winning Combination
 * Become A Partner


ABOUT US

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 * Privacy Policy
 * Terms of Use

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 * © 2023 Allied First Bank, sb dba Servbank
 * NMLS #203463
 * NMLS Consumer Access

This website is intended for the exclusive use of mortgage professionals only
and is not intended for use by consumers. If you are a Servbank customer, please
visit our customer website here.

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 * © 2023 Allied First Bank, sb dba Servbank
 * NMLS #203463
 * NMLS Consumer Access

This website is intended for the exclusive use of mortgage professionals only
and is not intended for use by consumers. If you are a Servbank customer, please
visit our customer website here.