servbank.com
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https://servbank.com/
Submission: On March 18 via automatic, source certstream-suspicious — Scanned from DE
Submission: On March 18 via automatic, source certstream-suspicious — Scanned from DE
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Text Content
* Tel 855-223-1770 * | * CUSTOMER PORTAL * | * SIME LOGIN Experience · Innovation · Surety * About us * Services * Partner With Us * Tel 855-223-1770 * SIME LOGIN Menu * About us * Services * Partner With Us * Tel 855-223-1770 * SIME LOGIN Experience · Innovation · Surety CALL US CUSTOMER PORTAL SIME LOGIN * About us * Services * Partner With Us * Tel 855-223-1770 * SIME LOGIN Menu * About us * Services * Partner With Us * Tel 855-223-1770 * SIME LOGIN MENU SUB-PAR SUBSERVICING STOPS HERE PARTNER WITH US For too long, lenders have been missing the “service” part of their subservicing experience. Where did it go? At Servbank it’s in our DNA. That’s what has made our team one of the nation’s top 10 subservicers. We are a different kind of company, we do business in a different way, and we have one goal: to help Grow Happiness for you and your customers. PARTNER WITH US TECHNOLOGY UNLIKE ANY OTHER SIME PUTS EXCEPTIONAL SERVICING POWER AND TOTAL TRANSPARENCY AT YOUR FINGERTIPS Our award-winning SIME (Service Intelligence Made Easy) technology is a revolutionary, proprietary servicing system that operates on top of MSP to give you a fully transparent, 100% accessible, on-demand view of your portfolio. Run 130+ standard and customizable reports, listen to recorded customer calls, get escrow analysis, and more. WATCH VIDEO IS YOUR SUBSERVICER COMPLIANT? COMPLIANCE, COMPLIANCE, COMPLIANCE WORRIED ABOUT REGULATORY RISK? WE GOT YOU COVERED. Partnering with us gives you three lines of defense: Business Unit Risk Management (including Quality Assurance); Compliance Testing and Monitoring; and Internal Audit. All work in unison and collaboratively across our entire organization to assure we’re compliant with federal, state, and agency requirements. PARTNER WITH US TECHNOLOGY UNLIKE ANY OTHER SIME PUTS EXCEPTIONAL SERVICING POWER AT YOUR FINGERTIPS Our award-winning SIME (Service Intelligence Made Easy) technology is a revolutionary, proprietary servicing system built on top of MSP to give you a fully transparent, 100% accessible, on-demand view of your portfolio. Run 90+ standard and customizable reports, listen to recorded customer calls, get escrow analysis, and more. WATCH VIDEO IS YOUR SUBSERVICER COMPLIANT? COMPLIANCE, COMPLIANCE, COMPLIANCE Partnering with us gives you three lines of defense: Business Unit Risk Management (including Quality Assurance); Compliance Testing and Monitoring; and Internal Audit. All work in unison and collaboratively across our entire organization to assure we’re compliant with federal, state, and agency requirements. PARTNER WITH US Our team help put 1,040,042 families into their dream home WE DELIVER THE NUMBERS SPEAK FOR THEMSELVES 0% CUSTOMER SATISFACTION RATE When we say we help Grow Happiness, this is the proof that we’re doing what we say we do. 0% FIRST CALL RESOLUTION RATE Our CAREologists go through 220+ hours of training yearly to answer any question or resolve just about any issue on the first call. 0% NET PROMOTER SCORE NPS is the most trusted customer loyalty metric, measuring how likely customers are to recommend your brand and service. Our scores are on par with class leading companies like Apple, Amazon, and Disney leaving other servicers in the dust — we’re pretty proud of that. A STREAMLINED APPROACH ONE POINT OF CONTACT IS ONE GREAT CONNECTION Do you like when your subservicer has you deal with multiple people, in multiple departments, multiple times a day, just to get you answers to your questions about your portfolio? Didn’t think so. Which is why we make it simple. At Servbank, you have a single point-person to take care of everything. PARTNER WITH US THE WINNING COMBINATION People + Tech makes for Rock Solid Service PARTNER WITH US The formula is actually quite simple: When you combine our best-in-class subservicing team with our best-in-class technology, we’re able to provide best-in-class service. THE WINNING COMBINATION PEOPLE + TECH MAKES FOR ROCK SOLID SERVICE The formula is actually quite simple: When you combine our best-in-class subservicing team with our best-in-class technology, we’re able to provide best-in-class service. PARTNER WITH US CORPORATE MEMBER AFFILIATE MEMBER AFFILIATE MEMBER AFFILIATE MEMBER FITCH RATED KBRA RATED LET'S PARTNER MAKE THE SWITCH TO BETTER SUBSERVICING We would love to discuss teaming up for all your subservicing needs. It’s easy, just fill out the form below. First Name Last Name Email Address Company Name Headquarters Location Contact Phone SUBSERVICING * Contact Us * Our Brand * Our Technology * Our Compliance * Our Formula * Our Approach * Our Winning Combination * Become A Partner ABOUT US * Core Values * Licensing * Privacy Policy * Terms of Use Facebook Linkedin * © 2023 Allied First Bank, sb dba Servbank * NMLS #203463 * NMLS Consumer Access This website is intended for the exclusive use of mortgage professionals only and is not intended for use by consumers. If you are a Servbank customer, please visit our customer website here. Facebook Linkedin * © 2023 Allied First Bank, sb dba Servbank * NMLS #203463 * NMLS Consumer Access This website is intended for the exclusive use of mortgage professionals only and is not intended for use by consumers. If you are a Servbank customer, please visit our customer website here.