support.citadel.co.jp Open in urlscan Pro
52.86.139.57 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.citadel.co.jp/
Effective URL:
https://support.citadel.co.jp/support/home
Submission: On July 22 via automatic, source certstream-suspicious (July 22nd 2023, 1:44:51 pm UTC) — Scanned from JP

Summary HTTP 48 Redirects Links 2 Behaviour Indicators

Summary

This website contacted 14 IPs in 1 countries across 8 domains to perform 48 HTTP transactions. The main IP is 52.86.139.57, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.citadel.co.jp.
TLS certificate: Issued by R3 on July 22nd 2023. Valid for: 3 months.

This is the only time support.citadel.co.jp was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 9	52.86.139.57 52.86.139.57	14618 (AMAZON-AES) (AMAZON-AES)
1	216.58.220.106 216.58.220.106	15169 (GOOGLE) (GOOGLE)
2	142.250.207.35 142.250.207.35	15169 (GOOGLE) (GOOGLE)
1	52.216.114.5 52.216.114.5	16509 (AMAZON-02) (AMAZON-02)
11	34.196.69.230 34.196.69.230	14618 (AMAZON-AES) (AMAZON-AES)
1	65.9.42.15 65.9.42.15	16509 (AMAZON-02) (AMAZON-02)
2	65.9.42.97 65.9.42.97	16509 (AMAZON-02) (AMAZON-02)
12	65.9.42.18 65.9.42.18	16509 (AMAZON-02) (AMAZON-02)
1	13.225.165.53 13.225.165.53	16509 (AMAZON-02) (AMAZON-02)
2	3.92.249.42 3.92.249.42	14618 (AMAZON-AES) (AMAZON-AES)
1	143.204.86.62 143.204.86.62	16509 (AMAZON-02) (AMAZON-02)
2	65.9.42.37 65.9.42.37	() ()
3	54.231.199.241 54.231.199.241	() ()
48	14

9 52.86.139.57 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-86-139-57.compute-1.amazonaws.com

support.citadel.co.jp	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 216.58.220.106 (United States)

ASN15169 (GOOGLE, US)
PTR: syd10s01-in-f106.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.207.35 (United States)

ASN15169 (GOOGLE, US)
PTR: nrt13s55-in-f3.1e100.net

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.114.5 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

11 34.196.69.230 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-196-69-230.compute-1.amazonaws.com

wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.42.15 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-42-15.nrt12.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 65.9.42.97 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-42-97.nrt12.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

12 65.9.42.18 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-42-18.nrt12.r.cloudfront.net

assetscdn-wchat.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.225.165.53 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-165-53.nrt12.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.92.249.42 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-92-249-42.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.86.62 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-86-62.nrt12.r.cloudfront.net

rts-static-prod.freshworksapi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 65.9.42.37 (None, )

ASN- ()

763744584805573.webpush.freshchat.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 54.231.199.241 (None, )

ASN- ()

fc-use1-00-pics-bkt-00.s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
25	freshchat.com wchat.freshchat.com — Cisco Umbrella Rank: 11034 assetscdn-wchat.freshchat.com — Cisco Umbrella Rank: 17710 763744584805573.webpush.freshchat.com	659 KB
9	citadel.co.jp 1 redirects support.citadel.co.jp	1 MB
4	amazonaws.com s3.amazonaws.com fc-use1-00-pics-bkt-00.s3.amazonaws.com	9 KB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 2767 heapanalytics.com — Cisco Umbrella Rank: 2286	36 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 28498 cdn.freshdev.io — Cisco Umbrella Rank: 38778	25 KB
2	gstatic.com fonts.gstatic.com	30 KB
1	freshworksapi.com rts-static-prod.freshworksapi.com — Cisco Umbrella Rank: 10414	25 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 82	1 KB
48	8

	Domain	Requested by
12	assetscdn-wchat.freshchat.com	wchat.freshchat.com assetscdn-wchat.freshchat.com
11	wchat.freshchat.com	support.citadel.co.jp wchat.freshchat.com assetscdn-wchat.freshchat.com
9	support.citadel.co.jp	1 redirects support.citadel.co.jp
3	fc-use1-00-pics-bkt-00.s3.amazonaws.com
2	763744584805573.webpush.freshchat.com	wchat.freshchat.com 763744584805573.webpush.freshchat.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	fonts.gstatic.com	fonts.googleapis.com
1	rts-static-prod.freshworksapi.com	assetscdn-wchat.freshchat.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	support.citadel.co.jp
1	s3.amazonaws.com	support.citadel.co.jp
1	fonts.googleapis.com	support.citadel.co.jp
48	13

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com

Subject Issuer	Validity	Valid
support.citadel.co.jp R3	`2023-07-22` - `2023-10-20`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-07-03` - `2023-09-25`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-07-03` - `2023-09-25`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2023-07-10` - `2024-06-21`	a year	crt.sh
*.freshchat.com Amazon RSA 2048 M01	`2023-02-21` - `2024-03-21`	a year	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
freshchat.com Amazon RSA 2048 M02	`2023-07-05` - `2024-08-01`	a year	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M01	`2023-06-29` - `2024-07-27`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh
freshworksapi.com Amazon RSA 2048 M01	`2023-02-20` - `2024-01-16`	a year	crt.sh
*.wchat.webpush.myfreshworks.com Amazon RSA 2048 M01	`2023-06-21` - `2024-07-18`	a year	crt.sh
*.s3.amazonaws.com Amazon RSA 2048 M01	`2023-03-21` - `2023-12-19`	9 months	crt.sh

This page contains 5 frames:

Primary Page: https://support.citadel.co.jp/support/home
Frame ID: 6E79F38062BE908E8250CAF139948AE5
Requests: 18 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=89899d93-fa94-45a8-9060-9943ab3a5d25&origin=https://support.citadel.co.jp
Frame ID: 13887C94E7B97D5AA0111E4BD1BCBF6E
Requests: 2 HTTP requests in this frame

Frame: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
Frame ID: 1D4D1109464A6318ED0DEF6DABF24634
Requests: 22 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 3096B269E9C1C0287DC6942F16F18C06
Requests: 4 HTTP requests in this frame

Frame: https://763744584805573.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=
Frame ID: A3F53B92A853FD3C7CB9B2849A26E50D
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Citadel AI Support Portal

Page URL History Show full URLs

https://support.citadel.co.jp/ HTTP 302
https://support.citadel.co.jp/support/home Page URL

Detected technologies

Freshchat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

wchat\.freshchat\.com/js/widget\.js

Svelte (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

48
Requests

98 %
HTTPS

0 %
IPv6

8
Domains

13
Subdomains

14
IPs

1
Countries

2107 kB
Transfer

5555 kB
Size

4
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.citadel.co.jp/ HTTP 302
https://support.citadel.co.jp/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

48 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.citadel.co.jp/support/
Redirect Chain

https://support.citadel.co.jp/
https://support.citadel.co.jp/support/home

13 KB
6 KB

418ms
418ms

Document
text/html

52.86.139.57
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.citadel.co.jp/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.86.139.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-86-139-57.compute-1.amazonaws.com

Software

fwe /

Resource Hash

22961fdb42e69e11e3ab6d7e0b52d65f2b3ded7017cd8330ee70130598690a8b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36
accept-language: jp-jp,jp;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sat, 22 Jul 2023 13:44:45 GMT
etag: W/"48160fdc8809898f25ffbb1c2c3e1770"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 64
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 220723134545
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: d7a404b4-5948-93f4-b798-5f3f908b7c75
x-trace-id: 00-0fe3f1a67c213400f5d2e800275ad091-537de4f3bb125dba-01
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Sat, 22 Jul 2023 13:44:44 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://support.citadel.co.jp/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 47
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: cae37d7c-60f9-43c6-a965-bbb5c1c9aff6
x-trace-id: 00-f28d0c19829afb98407a8f202b7780e0-5a8e9aaa20788fde-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
support.citadel.co.jp/assets/cdn/portal/styles/ 1 MB
117 KB 597ms
593ms Stylesheet
text/css 52.86.139.57
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.citadel.co.jp/assets/cdn/portal/styles/theme.css

Requested by

Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.86.139.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-86-139-57.compute-1.amazonaws.com

Software

fwe /

Resource Hash

1b7375156869a731c76c59c0c70f1f7a95a3a8d895940cd3200c75f14c74e314

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:45 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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server: fwe
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content-type: text/css; charset=utf-8
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cache-control: public, must-revalidate

GET
H2 200 css
fonts.googleapis.com/ 11 KB
1 KB 512ms
91ms Stylesheet
text/css 216.58.220.106
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Requested by

Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

216.58.220.106 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

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Software

ESF /

Resource Hash

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Security Headers

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X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Sat, 22 Jul 2023 13:44:45 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
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x-xss-protection: 0
last-modified: Sat, 22 Jul 2023 13:44:45 GMT
server: ESF
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x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Sat, 22 Jul 2023 13:44:45 GMT

GET
H2 200 vendor.js Show response
support.citadel.co.jp/assets/cdn/portal/ 903 KB
908 KB 418ms
415ms Script
application/javascript 52.86.139.57
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.citadel.co.jp/assets/cdn/portal/vendor.js

Requested by

Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.86.139.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-86-139-57.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:45 GMT
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vary: Accept-Encoding
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 head.js Show response
support.citadel.co.jp/assets/cdn/portal/scripts/ 22 KB
26 KB 240ms
237ms Script
application/javascript 52.86.139.57
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.citadel.co.jp/assets/cdn/portal/scripts/head.js

Requested by

Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.86.139.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-86-139-57.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:45 GMT
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 bottom.js Show response
support.citadel.co.jp/assets/cdn/portal/scripts/ 121 KB
124 KB 598ms
595ms Script
application/javascript 52.86.139.57
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.citadel.co.jp/assets/cdn/portal/scripts/bottom.js

Requested by

Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.86.139.57 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-86-139-57.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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GET
H2 200 en.js Show response
support.citadel.co.jp/assets/cdn/portal/scripts/locales/ 3 KB
7 KB 600ms
598ms Script
application/javascript 52.86.139.57
AMAZON-AES

General

Check archive.org

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https://support.citadel.co.jp/assets/cdn/portal/scripts/locales/en.js

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Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/support/home

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Security

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date: Sat, 22 Jul 2023 13:44:47 GMT
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server: fwe
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vary: Accept-Encoding
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
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fonts.gstatic.com/s/sourcesanspro/v22/ 15 KB
15 KB 478ms
53ms Font
font/woff2 142.250.207.35
GOOGLE

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Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.207.35 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

nrt13s55-in-f3.1e100.net

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.citadel.co.jp
accept-language: jp-jp,jp;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Fri, 21 Jul 2023 14:50:20 GMT
x-content-type-options: nosniff
age: 82467
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14892
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:56 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
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content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Sat, 20 Jul 2024 14:50:20 GMT

GET
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fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
15 KB 479ms
55ms Font
font/woff2 142.250.207.35
GOOGLE

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Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.207.35 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

nrt13s55-in-f3.1e100.net

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.citadel.co.jp
accept-language: jp-jp,jp;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Mon, 17 Jul 2023 19:28:55 GMT
x-content-type-options: nosniff
age: 411352
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14824
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:55 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Tue, 16 Jul 2024 19:28:55 GMT

GET
H/1.1 200
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s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151029218562/logo/ 3 KB
4 KB 610ms
212ms Image
image/png 52.216.114.5
AMAZON-02

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Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151029218562/logo/nietKCEkGrufrgUerjhfJJ8MJmg-PZCc9w.png
Requested by: Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/support/home
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.114.5 Ashburn, United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
Resource Hash: 4fe1cc2b0d789abc6da280be6025124e5f0e806cefcacbbd9249bc435041f85e

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

Date: Sat, 22 Jul 2023 13:44:48 GMT
x-amz-version-id: YFAvFf60pNpa8LQV_Swosd7ocXZpV9Lp
Last-Modified: Sat, 22 Jul 2023 13:38:29 GMT
Server: AmazonS3
x-amz-request-id: M8AS4Y37NWYVZSXE
ETag: "67b8e8fd471226f3b6ae80afab527121"
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GET
H2 200 widget.js Show response
wchat.freshchat.com/js/ 66 KB
21 KB 807ms
382ms Script
application/javascript 34.196.69.230
AMAZON-AES

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Full URL

https://wchat.freshchat.com/js/widget.js

Requested by

Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/assets/cdn/portal/scripts/marketplace.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.196.69.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-196-69-230.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	1; mode=block

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

x-trace-id: 00-a32e72ae25b6aa2ef225e624f5db16dd-93a424e0d6051236-00
date: Sat, 22 Jul 2023 13:44:47 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
last-modified: Thu, 20 Jul 2023 05:52:40 GMT
server: fwe
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: application/javascript
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cache-control: max-age=900, must-revalidate
x-server: bqhxp
x-envoy-upstream-service-time: 1
x-xss-protection: 1; mode=block
x-request-id: ef621e77-2846-49b2-8eda-3748c163f3a7

GET
H2 200 config_iframe.html Show response
wchat.freshchat.com/widget/ Frame 1388 701 B
1 KB 204ms
203ms Document
text/html 34.196.69.230
AMAZON-AES

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Full URL

https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=89899d93-fa94-45a8-9060-9943ab3a5d25&origin=https://support.citadel.co.jp

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.196.69.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-196-69-230.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.citadel.co.jp/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36
accept-language: jp-jp,jp;q=0.9

Response headers

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content-encoding: gzip
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type: text/html
date: Sat, 22 Jul 2023 13:44:48 GMT
last-modified: Thu, 20 Jul 2023 05:52:40 GMT
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
server: fwe
strict-transport-security: max-age=31536000; includeSubDomains
x-envoy-upstream-service-time: 1
x-fw-ratelimiting-managed: false
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x-xss-protection: 1; mode=block

GET
H2 200 config Show response
wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/ Frame 1388 3 KB
2 KB 234ms
233ms Fetch
application/json 34.196.69.230
AMAZON-AES

General

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/config?domain=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=89899d93-fa94-45a8-9060-9943ab3a5d25&origin=https://support.citadel.co.jp

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.196.69.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-196-69-230.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/widget/config_iframe.html?host=https://wchat.freshchat.com&token=89899d93-fa94-45a8-9060-9943ab3a5d25&origin=https://support.citadel.co.jp
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:48 GMT
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-encoding: gzip
strict-transport-security: max-age=31536000; includeSubDomains
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total: 3000
x-ratelimit-used-currentrequest: 1
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x-xss-protection: 1; mode=block
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x-trace-id: 00-0fa2fee79562064bc7575ef4d7d17bea-030478f907e64be5-00
server: fwe
vary: accept-encoding
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content-type: application/json;charset=UTF-8
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cache-control: no-store
access-control-allow-credentials: true
x-server: 5323
x-ratelimit-remaining: 2999
x-ratelimit-limit: 3000

GET
H2 200 fresh_parent.js Show response
static.freshdev.io/fdk/2.0/assets/ 73 KB
19 KB 177ms
48ms Script
application/javascript 65.9.42.15
AMAZON-02

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Full URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by: Host: support.citadel.co.jp
URL: https://support.citadel.co.jp/assets/cdn/portal/scripts/marketplace.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.42.15 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-42-15.nrt12.r.cloudfront.net
Software: AmazonS3 /
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Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

x-amz-version-id: h7nP9NTbP1JL8JjLlUGEtTaIvgqdKB9M
content-encoding: gzip
via: 1.1 e461cfe48b147c7ebb96d61448fb1152.cloudfront.net (CloudFront)
date: Sat, 22 Jul 2023 12:40:25 GMT
x-amz-cf-pop: NRT12-C5
age: 3864
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
last-modified: Thu, 06 Jul 2023 04:12:14 GMT
server: AmazonS3
etag: W/"a9c41bb3ce1036b235a0fddd158f022d"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,public
x-amz-cf-id: M3TzTRfw4wdT9EfXygyqOF9axZxFTnTVphAGhZI7IqKVhU5epLBGHA==

GET
H2 200 marketplace-heap.js Show response
cdn.freshdev.io/assets/ 12 KB
5 KB 150ms
41ms Script
application/javascript 65.9.42.97
AMAZON-02

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Full URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by: Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.42.97 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 09:17:46 GMT
content-encoding: gzip
via: 1.1 907f35c342230a570151549d009005d8.cloudfront.net (CloudFront)
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cache-control: max-age=86400,public
x-amz-cf-id: IFKQYM3Xzybalqw23eIfIsomz9SC-rHba0LTJbYMJdzADDfCthdvKw==

GET
H2 200 / Show response
wchat.freshchat.com/widget/ Frame 1D4D 5 KB
2 KB 206ms
205ms Document
text/html 34.196.69.230
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.196.69.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

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Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.citadel.co.jp/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36
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Response headers

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content-encoding: gzip
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
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date: Sat, 22 Jul 2023 13:44:48 GMT
last-modified: Thu, 20 Jul 2023 05:52:40 GMT
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server: fwe
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GET
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wchat.freshchat.com/widget/css/ 9 KB
2 KB 368ms
367ms Stylesheet
text/css 34.196.69.230
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/widget/css/widget.css?t=1690033488661

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

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Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://support.citadel.co.jp/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:48 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
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server: fwe
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x-server: bqhxp
expires: Sun, 21 Jul 2024 13:44:48 GMT

GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame 3096 2 KB
1 KB 105ms
105ms Document
text/html 65.9.42.97
AMAZON-02

General

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Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36
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Response headers

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cache-control: max-age=86400,public
content-encoding: gzip
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date: Sat, 22 Jul 2023 06:43:05 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
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GET
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5 KB 140ms
42ms Stylesheet
text/css 65.9.42.18
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.d64d219ca4493f67a3970efc52d51c86.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:43:53 GMT
content-encoding: gzip
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GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 0
418 B 138ms
41ms Stylesheet
text/css 65.9.42.18
AMAZON-02

General

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/hotline-web.d41d8cd98f00b204e9800998ecf8427e.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
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Software: AmazonS3 /
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Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:40:41 GMT
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x-cache: Hit from cloudfront
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server: AmazonS3
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expires: Fri, 19 Jul 2024 05:52:31 GMT

GET
H2 200 vendor.3474f8e0dcdb6126f26894076afa40d6.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 684 KB
181 KB 146ms
50ms Script
application/javascript 65.9.42.18
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
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Request headers

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Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:43:08 GMT
content-encoding: br
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vary: Accept-Encoding
x-cache: Hit from cloudfront
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cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: TnYJwrZHIlWSZeaMAtvgXYmnSzY4IodfwyJMilKsBNu78WTiMn2Ftw==
expires: Fri, 19 Jul 2024 05:52:31 GMT

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 3096 111 KB
36 KB 162ms
51ms Script
application/javascript 13.225.165.53
AMAZON-02

General

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Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.225.165.53 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:43:01 GMT
content-encoding: br
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x-amz-cf-id: 7XR6rTdIhXaxbZlZ6PFIqOZ8kC0BB2EcH4m5uQZP7NcULT_upUqg3w==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 3096 37 B
261 B 793ms
379ms Image
image/gif 3.92.249.42
AMAZON-AES

General

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Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=4458597225138213&v=6805607312223758&s=1626699151162482&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fsupport.citadel.co.jp&st=1690033489096

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.92.249.42 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

nginx /

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Security Headers

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Request headers

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Response headers

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strict-transport-security: max-age=31536000; includeSubDomains
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GET
H2 200 h
heapanalytics.com/ Frame 3096 37 B
260 B 793ms
380ms Image
image/gif 3.92.249.42
AMAZON-AES

General

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Full URL

https://heapanalytics.com/h?a=1649052351&u=4458597225138213&v=6805607312223758&s=1626699151162482&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fsupport.citadel.co.jp%2F&ts=1690033489094&st=1690033489097

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.92.249.42 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

nginx /

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Security Headers

Name	Value
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Request headers

accept-language: jp-jp,jp;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

pragma: no-cache
date: Sat, 22 Jul 2023 13:44:49 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 772 KB
178 KB 41ms
41ms Script
application/javascript 65.9.42.18
AMAZON-02

General

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/211.js
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
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Request headers

accept-language: jp-jp,jp;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

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expires: Fri, 19 Jul 2024 05:52:31 GMT

GET
H2 200 chunk.1c4d887b0549e2de534e.css
assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 233 KB
30 KB 36ms
36ms Stylesheet
text/css 65.9.42.18
AMAZON-02

General

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.1c4d887b0549e2de534e.css
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
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Server: 65.9.42.18 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

accept-language: jp-jp,jp;q=0.9
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Response headers

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AMAZON-02

General

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Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/fd-messaging.c053374f6bd3ed0d0e2c.css
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Response headers

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GET
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assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 722 KB
150 KB 72ms
72ms Script
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AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.7a1dd6427bcf6126f633.js
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Response headers

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GET
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25 KB 151ms
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AMAZON-02

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Full URL: https://rts-static-prod.freshworksapi.com/us/rts-min.js
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URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.7a1dd6427bcf6126f633.js
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AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.db867ceb6df5e1727358.js
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URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.7a1dd6427bcf6126f633.js
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Response headers

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assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 11 KB
4 KB 43ms
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AMAZON-02

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.7c76ad3a4ed61fd4b594.js
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Response headers

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GET
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wchat.freshchat.com/widget/js/ 26 KB
8 KB 206ms
206ms Script
application/javascript 34.196.69.230
AMAZON-AES

General

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Full URL

https://wchat.freshchat.com/widget/js/co-browsing.js

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Request headers

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Response headers

date: Sat, 22 Jul 2023 13:44:49 GMT
strict-transport-security: max-age=31536000; includeSubDomains
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assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 4 KB
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37ms Media
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AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/notif.da662fefc5060dabf2859ea199198b14.mp3
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expires: Fri, 19 Jul 2024 05:52:31 GMT

GET
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365ms XHR
application/json 34.196.69.230
AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/user

Requested by

Host: assetscdn-wchat.freshchat.com
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Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Software

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Response headers

date: Sat, 22 Jul 2023 13:44:49 GMT
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
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GET
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wchat.freshchat.com/widget/css/ 1 KB
1 KB 377ms
376ms Stylesheet
text/css 34.196.69.230
AMAZON-AES

General

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Full URL

https://wchat.freshchat.com/widget/css/cb.css?t=1690033489829

Requested by

Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/widget/js/co-browsing.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.196.69.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

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Security Headers

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Request headers

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Referer: https://support.citadel.co.jp/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:50 GMT
strict-transport-security: max-age=31536000; includeSubDomains
content-encoding: gzip
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expires: Sun, 21 Jul 2024 13:44:50 GMT

GET
H2 200 widget_info_v2 Show response
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460ms XHR
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AMAZON-AES

General

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Show headers Download Go to

Full URL

https://wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/widget_info_v2?locales=en-US,en-US&platform=web

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js

Protocol

Security

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Software

fwe /

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Request headers

Accept: application/json
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Response headers

date: Sat, 22 Jul 2023 13:44:50 GMT
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-encoding: gzip
strict-transport-security: max-age=31536000; includeSubDomains
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total: 3000
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 113
x-status: EXPIRED
x-xss-protection: 1; mode=block
x-request-id: 76cfd812-0237-4668-b2dc-6c80571983c6
x-trace-id: 00-17c3266e128f08cc4db3ff3fae4c086c-e4e0f13920ac8b98-00
server: fwe
vary: accept-encoding
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: application/json;charset=UTF-8
x-fw-ratelimiting-managed: true
cache-control: no-store
access-control-allow-credentials: true
x-server: 3063
x-ratelimit-remaining: 2997
x-ratelimit-limit: 3000

GET
H2 200 chunk.2abc1da7917d8fb71b4a.js Show response
assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 60 KB
14 KB 51ms
50ms Script
application/javascript 65.9.42.18
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/chunk.2abc1da7917d8fb71b4a.js
Requested by: Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/fd-messaging.7a1dd6427bcf6126f633.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.42.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-42-18.nrt12.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 00176c23b046b6cb91c1d692484f2ad36864112dc105b27b1d49e43e9b8face8

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:41:34 GMT
content-encoding: br
via: 1.1 532c50c8dc03f4cf8bce6bbd88ba55e2.cloudfront.net (CloudFront)
last-modified: Tue, 11 Jul 2023 07:01:17 GMT
server: AmazonS3
x-amz-cf-pop: NRT12-C5
age: 197
x-amz-server-side-encryption: AES256
etag: W/"86c8bca377bfabfadeb1e34f134bffb2"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=31536000, no-transform, public
x-amz-cf-id: wkUKYA8u_lVIaVrIDCd3g-olsac_ob3SDDzzeoX20lKKou-NnseXuQ==
expires: Fri, 19 Jul 2024 05:52:31 GMT

PUT
H2 200 activity Show response
wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/user/d39bed16-b56c-4f02-9f2f-24e1ae18025a/ Frame 1D4D 17 B
954 B 249ms
249ms XHR
application/json 34.196.69.230
AMAZON-AES

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/user/d39bed16-b56c-4f02-9f2f-24e1ae18025a/activity?widgetInfoTraceId=1c17b8f4-ee70-4dcb-bd4d-21a92d4c455d

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/211.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.196.69.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-196-69-230.compute-1.amazonaws.com

Software

fwe /

Resource Hash

f1ea07a1e51a389c8de07120ae5c2e432e9dd8f4fbd6f92489f185b0523a3fd4

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:50 GMT
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
strict-transport-security: max-age=31536000; includeSubDomains
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total: 3000
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 25
content-length: 17
x-xss-protection: 1; mode=block
x-request-id: 2aaa90d1-7a02-4af3-97e1-4e182cbcf2ae
x-trace-id: 00-eaefddebf78be4177456dc8941935c51-f263123833351e5a-00
server: fwe
x-ratelimit-remaining: 2996
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: application/json;charset=UTF-8
x-fw-ratelimiting-managed: true
cache-control: no-store
access-control-allow-credentials: true
x-server: 5323
x-ratelimit-limit: 3000

GET
H2 200 index.html Show response
763744584805573.webpush.freshchat.com/ Frame A3F5 30 KB
7 KB 769ms
646ms Document
text/html 65.9.42.37

General

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Full URL: https://763744584805573.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=
Requested by: Host: wchat.freshchat.com
URL: https://wchat.freshchat.com/js/widget.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.42.37 -, , ASN (),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 05a530dd5d40bf5dbef4e3d5ed6976e9aec1baf49a20be30e07b1608918e3bc3

Request headers

Referer: https://support.citadel.co.jp/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36
accept-language: jp-jp,jp;q=0.9

Response headers

content-encoding: gzip
content-type: text/html
date: Sat, 22 Jul 2023 13:44:52 GMT
etag: W/"4d98f93ebe4eb8cedbbfdb3004920aeb"
last-modified: Fri, 25 Oct 2019 06:53:38 GMT
server: AmazonS3
vary: Accept-Encoding
via: 1.1 55c659e0e2fe3ace02c4b6599c432138.cloudfront.net (CloudFront)
x-amz-cf-id: EaRSb6V7QOk_iYLYxcOYRbwQFGoqcYSMX-DAj-ieTXoy46aCSMmOJA==
x-amz-cf-pop: NRT12-C5
x-amz-server-side-encryption: AES256
x-cache: Miss from cloudfront

GET
H2 200 categories Show response
wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/omni/faq/ Frame 1D4D 81 B
1 KB 338ms
338ms XHR
application/json 34.196.69.230
AMAZON-AES

General

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Full URL

https://wchat.freshchat.com/app/services/app/webchat/89899d93-fa94-45a8-9060-9943ab3a5d25/omni/faq/categories?per_page=100&platform=web&locale=en-us&page=1

Requested by

Host: assetscdn-wchat.freshchat.com
URL: https://assetscdn-wchat.freshchat.com/static/assets/vendor.3474f8e0dcdb6126f26894076afa40d6.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.196.69.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-196-69-230.compute-1.amazonaws.com

Software

fwe /

Resource Hash

8779ea02c05847c1209231f40c56422c447c523ba2b512a5f904cdd426f295ed

Security Headers

Name	Value
Content-Security-Policy	style-src 'unsafe-inline' ; font-src 'self' data:; img-src 'self' * data:; connect-src 'self' ; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://.freshchat.com https://.freshworksapi.com; child-src 'self' blob:; media-src 'self' https://.freshchat.com; manifest-src 'self' https://.freshchat.com; default-src 'none';
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	1; mode=block

Request headers

Accept: application/json
Referer: https://wchat.freshchat.com/widget/?token=89899d93-fa94-45a8-9060-9943ab3a5d25&referrer=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=&eagerLoad=true
accept-language: jp-jp,jp;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:44:50 GMT
content-security-policy: style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
strict-transport-security: max-age=31536000; includeSubDomains
nel: { "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total: 3000
x-b3-traceid: ce9826f1d755fc78d129dd559ee4bf0c
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 34
content-length: 81
x-xss-protection: 1; mode=block
x-request-id: 72bba75e-ff94-9b37-bfab-2ddc2bc55767
x-trace-id: 00-07f1a53afdfc69be08af6dbcdd4de0b7-34852a4fc01b6e52-01, 00-07f1a53afdfc69be08af6dbcdd4de0b7-0b986477092a173a-01
x-fd-request-id: c2f92c99-0e52-4ea0-9973-72e5bfe24a99
server: fwe
x-ratelimit-remaining: 2995
report-to: { "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshchat"}]}
content-type: application/json;charset=UTF-8
x-fw-ratelimiting-managed: true
cache-control: no-store
x-b3-spanid: 93f7801655268748
access-control-allow-credentials: true
x-server: 5323
x-ratelimit-limit: 3000

GET
H/1.1 200
OK img_jq9jejqmkh_6f2651ae8913ac0a741e0a51bde22cce274bd198315d32550bb7a606c2a949d0.png
fc-use1-00-pics-bkt-00.s3.amazonaws.com/3b1c41a55e4b1080716bcf0f9348121668ac3f011593ded43f06487f350f201d/f_marketingpicFull/u_34e815de9a3877dc64dfd6d612564577a31d6afd732439474c73387dd25197f5/ Frame 1D4D 5 KB
6 KB 649ms
219ms Image
image/png 54.231.199.241

General

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Full URL: https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/3b1c41a55e4b1080716bcf0f9348121668ac3f011593ded43f06487f350f201d/f_marketingpicFull/u_34e815de9a3877dc64dfd6d612564577a31d6afd732439474c73387dd25197f5/img_jq9jejqmkh_6f2651ae8913ac0a741e0a51bde22cce274bd198315d32550bb7a606c2a949d0.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.231.199.241 -, , ASN (),
Reverse DNS
Software: AmazonS3 /
Resource Hash: f2acf10f4bcc305cde349bffa312106e8599c65fda1e64c1757c7a05e4b5165f

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

Date: Sat, 22 Jul 2023 13:44:52 GMT
x-amz-version-id: A7g681XO1cE0whMaxGv4yZwh9o3Eco39
Last-Modified: Wed, 19 Jul 2023 04:27:35 GMT
Server: AmazonS3
x-amz-request-id: HR7ED6Z81GT74CR9
ETag: "a9de37224218947b4b03555ebe7a1680"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
Content-Length: 5181
x-amz-id-2: STK98lH6ay9Wxzh4mwa5vKdUWrZdTTEuyankNDEL9g7IuaMloUtGnJV/y7KZjWDV73f2BNhZzrM=

GET
H/1.1 200
OK img_rqms6u8e9n_5b83a79d56af9fa9edead884f54613e965b6e629e272d7eea2007d3ef47c56a5.png
fc-use1-00-pics-bkt-00.s3.amazonaws.com/ec2da83691ad7ac1e94ee258caa8d1cc28fcd30944256fa9b2fab828da8b61f1/f_marketingpicFull/u_b386046b5db7113a5c26a1243efad2ae270ab28f158cdc265208d7e832c75225/ Frame 1D4D 18 KB
0 682ms
240ms Image
image/png 54.231.199.241

General

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Show headers Download Go to Show image

Full URL: https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/ec2da83691ad7ac1e94ee258caa8d1cc28fcd30944256fa9b2fab828da8b61f1/f_marketingpicFull/u_b386046b5db7113a5c26a1243efad2ae270ab28f158cdc265208d7e832c75225/img_rqms6u8e9n_5b83a79d56af9fa9edead884f54613e965b6e629e272d7eea2007d3ef47c56a5.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.231.199.241 -, , ASN (),
Reverse DNS
Software: AmazonS3 /
Resource Hash

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

Date: Sat, 22 Jul 2023 13:44:52 GMT
x-amz-version-id: vIE5HVFNl_RzmrWEbIYzNiy1JJC.P_sf
Last-Modified: Fri, 14 Jul 2023 07:51:05 GMT
Server: AmazonS3
x-amz-request-id: HR74BKX4FR4R12W4
ETag: "c1e334c6401f5ae8e088b3a001591660"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
Content-Length: 51568
x-amz-id-2: m1JTCrYvfB+ciOGWeo9k2/7w2aZpTRqF2EmGERbn/B3uI9xTx3HmoZhosX/6mRCvxZTuS1DXqYw=

GET
H/1.1 200
OK img_kgnv0pfeo5_7de9fe63b197b30f6d21810bbe518f7443861c9d9313b2ce5a032076e067d587.png
fc-use1-00-pics-bkt-00.s3.amazonaws.com/ec2da83691ad7ac1e94ee258caa8d1cc28fcd30944256fa9b2fab828da8b61f1/f_marketingpicFull/u_b386046b5db7113a5c26a1243efad2ae270ab28f158cdc265208d7e832c75225/ Frame 1D4D 17 KB
0 683ms
233ms Image
image/png 54.231.199.241

General

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Full URL: https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/ec2da83691ad7ac1e94ee258caa8d1cc28fcd30944256fa9b2fab828da8b61f1/f_marketingpicFull/u_b386046b5db7113a5c26a1243efad2ae270ab28f158cdc265208d7e832c75225/img_kgnv0pfeo5_7de9fe63b197b30f6d21810bbe518f7443861c9d9313b2ce5a032076e067d587.png
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 54.231.199.241 -, , ASN (),
Reverse DNS
Software: AmazonS3 /
Resource Hash

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

Date: Sat, 22 Jul 2023 13:44:52 GMT
x-amz-version-id: xhfKPnMpoCNPR26daUqDBdf0GAKnelkx
Last-Modified: Fri, 14 Jul 2023 07:47:50 GMT
Server: AmazonS3
x-amz-request-id: HR73ZRXB099267GS
ETag: "c1e334c6401f5ae8e088b3a001591660"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-storage-class: REDUCED_REDUNDANCY
Accept-Ranges: bytes
Content-Length: 51568
x-amz-id-2: z9oxOPMztLNZ2kdJ6TxJFtV4bLhudItidqmg3dIL0Xaq+MarVU5hrpIRAFoNCvBhHk7Nn8Utq4g=

GET
H2 200 freshchat_logo.f6e2dc08072c0bf69ca4c005e561b7dc.png
assetscdn-wchat.freshchat.com/static/assets/ Frame 1D4D 5 KB
5 KB 61ms
61ms Image
image/png 65.9.42.18
AMAZON-02

General

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Full URL: https://assetscdn-wchat.freshchat.com/static/assets/freshchat_logo.f6e2dc08072c0bf69ca4c005e561b7dc.png
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.42.18 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-42-18.nrt12.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 65844f2f98cb4ef7ee8eea8b791a403cd4c01ff6b638adfba3613738af7efeb6

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://wchat.freshchat.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 13:42:11 GMT
via: 1.1 532c50c8dc03f4cf8bce6bbd88ba55e2.cloudfront.net (CloudFront)
x-amz-cf-pop: NRT12-C5
age: 160
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 5034
last-modified: Tue, 04 Jul 2023 07:34:08 GMT
server: AmazonS3
etag: "220df3cb357233c7db4db0b168d191ba"
vary: Accept-Encoding
content-type: image/png
cache-control: max-age=31536000, no-transform, public
accept-ranges: bytes
x-amz-cf-id: v_nK3ZTPxG2Hoj5-jvZMFvDEIEPE3xfHLF3Nc03RBIPpg35mQkR9Dg==
expires: Fri, 19 Jul 2024 05:52:31 GMT

GET
BLOB 200
OK c380f389-b06e-4afa-899c-c0013c059277
https://wchat.freshchat.com/ Frame 1D4D 152 B
0 Other
text/plain

General

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Show headers Download Go to

Full URL: blob:https://wchat.freshchat.com/c380f389-b06e-4afa-899c-c0013c059277
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: a3d08747462129e4b1e6756b57c9f24cc8dd7a6ad095cc416f5dbd52aaa5f7b2

Request headers

accept-language: jp-jp,jp;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

Content-Length: 152
Content-Type

GET
H2 200 fc_logo.png
763744584805573.webpush.freshchat.com/ Frame A3F5 4 KB
4 KB 44ms
44ms Image
image/png 65.9.42.37

General

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Full URL: https://763744584805573.webpush.freshchat.com/fc_logo.png
Requested by: Host: 763744584805573.webpush.freshchat.com
URL: https://763744584805573.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.42.37 -, , ASN (),
Reverse DNS
Software: AmazonS3 /
Resource Hash: a963621b4341552ca61590aa02e93b70f189e8050a105c32c0197c3c34b2d114

Request headers

accept-language: jp-jp,jp;q=0.9
Referer: https://763744584805573.webpush.freshchat.com/index.html?ref=aHR0cHM6Ly9zdXBwb3J0LmNpdGFkZWwuY28uanA=
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.5790.102 Safari/537.36

Response headers

date: Sat, 22 Jul 2023 11:08:37 GMT
via: 1.1 55c659e0e2fe3ace02c4b6599c432138.cloudfront.net (CloudFront)
last-modified: Thu, 08 Feb 2018 07:54:41 GMT
server: AmazonS3
x-amz-cf-pop: NRT12-C5
age: 9375
etag: "e87df9f10dcf497ae292dc234200465c"
x-cache: Hit from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 3777
x-amz-cf-id: WcUNobjv0EGHNTSKdXx9gbxwC4mMGcwdiXG9kicIVn6sbHzRfIFj-w==

Verdicts & Comments Add Verdict or Comment

22 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.citadel.co.jp/	1969-12-31 23:59:59	Name: _x_w Value: 44_2
support.citadel.co.jp/	1969-12-31 23:59:59	Name: _x_m Value: x_c
.freshdev.io/	1970-01-20 22:55:11	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%224458597225138213%22%2C%22pageviewId%22%3A%226805607312223758%22%2C%22sessionId%22%3A%221626699151162482%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 13:27:15	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.citadel.co.jp%2F%22%2C%22ts%22%3A1690033489094%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

763744584805573.webpush.freshchat.com
assetscdn-wchat.freshchat.com
cdn.freshdev.io
cdn.heapanalytics.com
fc-use1-00-pics-bkt-00.s3.amazonaws.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
rts-static-prod.freshworksapi.com
s3.amazonaws.com
static.freshdev.io
support.citadel.co.jp
wchat.freshchat.com
13.225.165.53
142.250.207.35
143.204.86.62
216.58.220.106
3.92.249.42
34.196.69.230
52.216.114.5
52.86.139.57
54.231.199.241
65.9.42.15
65.9.42.18
65.9.42.37
65.9.42.97
00176c23b046b6cb91c1d692484f2ad36864112dc105b27b1d49e43e9b8face8
02a00e3ef645e0351f654665d42b03388e6a73e0ab4f853c8904faecf322b229
05a530dd5d40bf5dbef4e3d5ed6976e9aec1baf49a20be30e07b1608918e3bc3
0be292341392bb667ddc5cf59a0a9588f210515f47e1f52504828a2ebb9970d9
0d81fbe3ec128f92c72f607485fdd7fa10d039227da04e27b281d3516c2286de
1746b268addac39a01bc462c8e85434841637a136be1c0234b2eae14988e3d3c
1b7375156869a731c76c59c0c70f1f7a95a3a8d895940cd3200c75f14c74e314
1e10e9493470eb296ba1ba705a39455e226be2906bd24a41e1f2b8287ff8f62b
22961fdb42e69e11e3ab6d7e0b52d65f2b3ded7017cd8330ee70130598690a8b
282dbd396c68f7937595dd2c14d6fca0c03dcc8f6696cbd809d43a70a686c802
293e21dc9f9b316e8d63ed5a90b5c77d04b5b2b431b9cbb6f0a25f75a04509e5
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4dc0797c934d9f476ee4b878eb0cac22926c6801101387913fe942c29d510a6a
4fe1cc2b0d789abc6da280be6025124e5f0e806cefcacbbd9249bc435041f85e
619287a88199e680732b487d144934642945d3d46e8a3a8bde5aa72e62eb3785
637ae8e55dd9c6199b38e4b0a04f7960a4564fab961c5046702eb27b019f514c
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65844f2f98cb4ef7ee8eea8b791a403cd4c01ff6b638adfba3613738af7efeb6
761f6a6d168f509627bf92b2a86ade4955eeeb0cf62ba3969feb874394a02ca9
7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
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7eed09a3bda2013de36d0ac2b942f0149ef500ed56701e5bd80d204ecbf758e4
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f2154f49d7d4ed6c74a1ad1dc0e39ef3136fd859059986ed5bcd3050d59867b3
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f936f2c17027c0e2c1de071b60be63158533d3b1769b4827709eb87ed75949a6

support.citadel.co.jp Open in urlscan Pro 52.86.139.57 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

48 Requests

98 %HTTPS

0 %IPv6

8 Domains

13 Subdomains

14 IPs

1 Countries

2107 kBTransfer

5555 kBSize

4 Cookies

2 Outgoing links

Page URL History

Redirected requests

48 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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support.citadel.co.jp Open in urlscan Pro
52.86.139.57 Public Scan

Screenshot
Live screenshot

Full Image

48
Requests

98 %
HTTPS

0 %
IPv6

8
Domains

13
Subdomains

14
IPs

1
Countries

2107 kB
Transfer

5555 kB
Size

4
Cookies

48 HTTP transactions
0 data transactions