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support.aihelps.com Open in urlscan Pro
18.185.221.239  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.aihelps.com/
Submission: On November 01 via automatic, source certstream-suspicious
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 13 IPs in 6 countries across 8 domains to perform 28 HTTP transactions. The main IP is 18.185.221.239, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.aihelps.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on November 1st 2020. Valid for: 3 months.
This is the only time support.aihelps.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 18.185.221.239 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2001:4de0:ac1... 20446 (HIGHWINDS3)
1 52.85.32.94 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 52.219.47.111 16509 (AMAZON-02)
1 54.192.206.8 16509 (AMAZON-02)
1 52.84.50.63 16509 (AMAZON-02)
1 34.246.206.139 16509 (AMAZON-02)
2 95.216.72.81 24940 (HETZNER-AS)
6 94.130.237.119 24940 (HETZNER-AS)
2 144.76.3.14 24940 (HETZNER-AS)
28 13
5    18.185.221.239 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-18-185-221-239.eu-central-1.compute.amazonaws.com
support.aihelps.com
2    2a00:1450:4001:81f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    2a02:26f0:6c00::210:ba1b (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
ucarecdn.com
1    2001:4de0:ac19::1:b:2b (Netherlands)

ASN20446 (HIGHWINDS3, US)
code.jquery.com
1    52.85.32.94 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-32-94.ham50.r.cloudfront.net
static.hotjar.com
2    2a00:1450:4001:816::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
2    52.219.47.111 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com
s3.eu-central-1.amazonaws.com
1    54.192.206.8 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-54-192-206-8.ham50.r.cloudfront.net
script.hotjar.com
1    52.84.50.63 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-84-50-63.ham50.r.cloudfront.net
vars.hotjar.com
1    34.246.206.139 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-246-206-139.eu-west-1.compute.amazonaws.com
in.hotjar.com
2    95.216.72.81 (Finland)

ASN24940 (HETZNER-AS, DE)
PTR: static.81.72.216.95.clients.your-server.de
widget.helpcrunch.com
widget-new.helpcrunch.com
6    94.130.237.119 (Germany)

ASN24940 (HETZNER-AS, DE)
PTR: static.119.237.130.94.clients.your-server.de
aihelps.helpcrunch.com
2    144.76.3.14 (Germany)

ASN24940 (HETZNER-AS, DE)
PTR: static.14.3.76.144.clients.your-server.de
helpcrunch.com
Domain Requested by
6 aihelps.helpcrunch.com widget-new.helpcrunch.com
5 support.aihelps.com support.aihelps.com
2 helpcrunch.com support.aihelps.com
2 s3.eu-central-1.amazonaws.com support.aihelps.com
2 www.google-analytics.com support.aihelps.com
www.google-analytics.com
2 ucarecdn.com support.aihelps.com
2 fonts.googleapis.com support.aihelps.com
1 widget-new.helpcrunch.com widget.helpcrunch.com
1 widget.helpcrunch.com support.aihelps.com
1 in.hotjar.com script.hotjar.com
1 vars.hotjar.com static.hotjar.com
1 script.hotjar.com static.hotjar.com
1 static.hotjar.com support.aihelps.com
1 code.jquery.com support.aihelps.com
28 14
Subject Issuer Validity Valid
support.aihelps.com
Let's Encrypt Authority X3		 2020-11-01 -
2021-01-30		 3 months crt.sh
upload.video.google.com
GTS CA 1O1		 2020-10-06 -
2020-12-29		 3 months crt.sh
ucarecdn.com
Let's Encrypt Authority X3		 2020-10-12 -
2021-01-10		 3 months crt.sh
jquery.org
Sectigo RSA Domain Validation Secure Server CA		 2020-10-06 -
2021-10-16		 a year crt.sh
*.hotjar.com
Amazon		 2020-01-22 -
2021-02-22		 a year crt.sh
*.google-analytics.com
GTS CA 1O1		 2020-10-06 -
2020-12-29		 3 months crt.sh
*.s3.eu-central-1.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-27 -
2021-09-01		 a year crt.sh
*.helpcrunch.com
Sectigo RSA Domain Validation Secure Server CA		 2020-05-30 -
2021-05-30		 a year crt.sh

This page contains 3 frames:

Primary Page: https://support.aihelps.com/
Frame ID: 1F1B83507DA9749ECAD84896B2224D59
Requests: 17 HTTP requests in this frame

Frame: https://vars.hotjar.com/box-469cf41adb11dc78be68c1ae7f9457a4.html
Frame ID: BAFB749080444EDB983693BC85012D59
Requests: 1 HTTP requests in this frame

Frame: https://widget-new.helpcrunch.com/sdk-code.js?ver=1603805291577
Frame ID: 1F7E95C8FD90A0DF3089ACAAD4CFF815
Requests: 7 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /nginx(?:\/([\d.]+))?/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Page Statistics

28
Requests

100 %
HTTPS

31 %
IPv6

8
Domains

14
Subdomains

13
IPs

6
Countries

1062 kB
Transfer

4843 kB
Size

7
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

28 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.aihelps.com/ 		28 KB
6 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.aihelps.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.185.221.239 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-185-221-239.eu-central-1.compute.amazonaws.com
Software
nginx/1.16.1 /
Resource Hash
3866942294a844e59e85ae25d5d2042e466db0ee27d22d4826b4716e9c63064e
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

:method
GET
:authority
support.aihelps.com
:scheme
https
:path
/
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
accept-language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

status
200
server
nginx/1.16.1
date
Sun, 01 Nov 2020 22:31:06 GMT
content-type
text/html; charset=UTF-8
vary
Accept-Encoding Accept-Encoding
cache-control
private, must-revalidate
pragma
no-cache
expires
-1
strict-transport-security
max-age=15768000
content-encoding
gzip
css
fonts.googleapis.com/ 		7 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:100,400,600,700
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:81f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
e7dc51f8129edc1019a4b379da2972e86e85ce6882857a472ef9c6370a7191ac
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Sun, 01 Nov 2020 22:14:04 GMT
server
ESF
date
Sun, 01 Nov 2020 22:31:06 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sun, 01 Nov 2020 22:31:06 GMT
main.min.css
support.aihelps.com/assets/css/ 		39 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.aihelps.com/assets/css/main.min.css
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.185.221.239 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-185-221-239.eu-central-1.compute.amazonaws.com
Software
nginx/1.16.1 /
Resource Hash
a69717471ac2a634fe8b2d4d77f7f262276c522c917a063c703b29f443f385ed
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 01 Nov 2020 22:31:06 GMT
content-encoding
gzip
last-modified
Tue, 27 Oct 2020 12:45:33 GMT
server
nginx/1.16.1
etag
W/"5f98166d-9c24"
vary
Accept-Encoding, Accept-Encoding
content-type
text/css
status
200
strict-transport-security
max-age=15768000
/
ucarecdn.com/eaa23d7f-ce8b-4ad6-9abb-53aaf3ebaabf/ 		5 KB
5 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://ucarecdn.com/eaa23d7f-ce8b-4ad6-9abb-53aaf3ebaabf/
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00::210:ba1b , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
nginx /
Resource Hash
33b2f8312dc850feb63064f4c41e398c7684d69e767ff9b1fc4ff90a2c1cb296
Security Headers
Name Value
Content-Security-Policy sandbox
X-Content-Security-Policy sandbox

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

content-security-policy
sandbox
last-modified
Fri, 10 Jan 2020 11:07:47 GMT
server
nginx
etag
"20afb9f78e127c2bb1e7d4399d7478b2"
status
200
access-control-allow-methods
HEAD, GET, OPTIONS
content-type
image/svg+xml
access-control-allow-origin
*
cache-control
public, max-age=27348105
date
Sun, 01 Nov 2020 22:31:07 GMT
content-disposition
inline; filename*=utf-8''AI%20Helps%20_%20%D0%9F%D0%BE%D0%B4%D0%B4%D0%B5%D1%80%D0%B6%D0%BA%D0%B0.svg
accept-ranges
bytes
content-length
5113
x-content-security-policy
sandbox
facebook-icon.svg
support.aihelps.com/img/ 		371 B
561 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.aihelps.com/img/facebook-icon.svg
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.185.221.239 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-185-221-239.eu-central-1.compute.amazonaws.com
Software
nginx/1.16.1 /
Resource Hash
78635f399e2d4a5d55f2503313a939c809f1027b3379a80d6ace7d9c5758d96c
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 01 Nov 2020 22:31:06 GMT
last-modified
Tue, 27 Oct 2020 12:45:33 GMT
server
nginx/1.16.1
etag
"5f98166d-173"
vary
Accept-Encoding
content-type
image/svg+xml
status
200
strict-transport-security
max-age=15768000
accept-ranges
bytes
content-length
371
app.js
support.aihelps.com/assets/js/ 		18 KB
5 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.aihelps.com/assets/js/app.js
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.185.221.239 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-185-221-239.eu-central-1.compute.amazonaws.com
Software
nginx/1.16.1 /
Resource Hash
6dd559e29a13aef7d3a0fdd992feb0599c65f567f8e6c1f15d2caecc2aeff37f
Security Headers
Name Value
Strict-Transport-Security max-age=15768000

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 01 Nov 2020 22:31:06 GMT
content-encoding
gzip
last-modified
Tue, 27 Oct 2020 12:46:30 GMT
server
nginx/1.16.1
etag
W/"5f9816a6-4762"
vary
Accept-Encoding, Accept-Encoding
content-type
application/javascript; charset=utf-8
status
200
strict-transport-security
max-age=15768000
jquery-3.4.1.min.js
code.jquery.com/ 		86 KB
30 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://code.jquery.com/jquery-3.4.1.min.js
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac19::1:b:2b , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
nginx /
Resource Hash
0925e8ad7bd971391a8b1e98be8e87a6971919eb5b60c196485941c3c1df089a

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 01 Nov 2020 22:31:06 GMT
content-encoding
gzip
last-modified
Wed, 01 May 2019 21:14:27 GMT
server
nginx
status
200
etag
W/"5cca0c33-15851"
vary
Accept-Encoding
x-hw
1604269866.dop203.fr8.t,1604269866.cds242.fr8.hn,1604269866.cds236.fr8.c
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
max-age=315360000, public
accept-ranges
bytes
content-length
30638
hotjar-2036347.js
static.hotjar.com/c/ 		3 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.hotjar.com/c/hotjar-2036347.js?sv=6
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.32.94 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-32-94.ham50.r.cloudfront.net
Software
/
Resource Hash
f180757538b865164c3a0e8832cc97c53a8d6613c59526157001cf6848e3e895
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 01 Nov 2020 22:31:07 GMT
content-encoding
br
x-content-type-options
nosniff
cache-control
max-age=60
x-amz-cf-pop
HAM50-C1
etag
W/c8fbefbd45399c83904bfad6e4f0b9ac
status
200
x-cache
Miss from cloudfront
content-type
application/javascript
access-control-allow-origin
*
x-cache-hit
1
vary
Accept-Encoding
content-length
1508
via
1.1 d050e2738eeca6f287a6d79edd9743de.cloudfront.net (CloudFront)
x-amz-cf-id
Mhb4w-SSlWSMzTXh55NWUtDTbThG-dNdLHQ6vXLwpXPkBmbVjDSHUg==
analytics.js
www.google-analytics.com/ 		46 KB
18 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:816::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e441c3e2771625ba05630ab464275136a82c99650ee2145ca5aa9853bedeb01b
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Fri, 23 Oct 2020 03:00:57 GMT
server
Golfe2
age
4518
date
Sun, 01 Nov 2020 21:15:48 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
cross-origin-resource-policy
cross-origin
alt-svc
h3-Q050=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
18817
expires
Sun, 01 Nov 2020 23:15:48 GMT
/
ucarecdn.com/ba231795-bfd6-4bad-a6ec-e814ff896ee6/ 		273 KB
274 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://ucarecdn.com/ba231795-bfd6-4bad-a6ec-e814ff896ee6/
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:6c00::210:ba1b , Ascension Island, ASN20940 (AKAMAI-ASN1, EU),
Reverse DNS
Software
nginx /
Resource Hash
7ad03aeda47be3959e9fcc8a98fcad50c5b4ab0973939454525bb4f9929a63d3

Request headers

Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Sun, 01 Nov 2020 22:31:07 GMT
x-image-width
3292
last-modified
Fri, 10 Jan 2020 11:31:10 GMT
server
nginx
etag
"6724259bff6965075396710fc462ef27"
status
200
access-control-allow-methods
HEAD, GET, OPTIONS
content-type
image/jpeg
access-control-allow-origin
*
content-disposition
inline; filename="Frame 5.jpg"
cache-control
public, max-age=31556891
x-image-height
638
accept-ranges
bytes
x-amz-storage-class
INTELLIGENT_TIERING
content-length
279423
search.svg
support.aihelps.com/img/ 		641 B
831 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.aihelps.com/img/search.svg
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/assets/css/main.min.css
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.185.221.239 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-185-221-239.eu-central-1.compute.amazonaws.com
Software
nginx/1.16.1 /
Resource Hash
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simplebox.min.css
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URL: https://support.aihelps.com/
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2 KB 		Script
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URL: https://support.aihelps.com/
Protocol
HTTP/1.1
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TLS 1.2, ECDHE_RSA, AES_128_GCM
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sdk-code.js
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581 KB 		Script
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URL: https://widget.helpcrunch.com/
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Response headers

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https://aihelps.helpcrunch.com/time
Protocol
HTTP/1.1
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94.130.237.119 , Germany, ASN24940 (HETZNER-AS, DE),
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*/*
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3cc
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https://aihelps.helpcrunch.com/api/v2/applications/2
Protocol
HTTP/1.1
Server
94.130.237.119 , Germany, ASN24940 (HETZNER-AS, DE),
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480 B 		XHR
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Host: widget-new.helpcrunch.com
URL: https://widget-new.helpcrunch.com/sdk-code.js?ver=1603805291577
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Date
Sun, 01 Nov 2020 22:31:08 GMT
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gzip
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3cc
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nginx
css2
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2 KB 		Stylesheet
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Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
H3-Q050
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QUIC, , AES_128_GCM
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strict-transport-security
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gzip
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nosniff
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ESF
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expires
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2
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22 KB 		XHR
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URL: https://widget-new.helpcrunch.com/sdk-code.js?ver=1603805291577
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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94.130.237.119 , Germany, ASN24940 (HETZNER-AS, DE),
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nginx /
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Date
Sun, 01 Nov 2020 22:31:08 GMT
Content-Encoding
gzip
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3cc
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Accept-Encoding, Origin
Content-Type
application/json
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*
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no-cache, private
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chunked
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keep-alive
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ServerName
Paid-1
Server
nginx
departments
aihelps.helpcrunch.com/new-api/application/2/ Frame 1F7E 		35 B
437 B 		XHR
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https://aihelps.helpcrunch.com/new-api/application/2/departments
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Host: widget-new.helpcrunch.com
URL: https://widget-new.helpcrunch.com/sdk-code.js?ver=1603805291577
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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94.130.237.119 , Germany, ASN24940 (HETZNER-AS, DE),
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nginx /
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Content-Security-Policy frame-ancestors 'none';

Request headers

Accept
application/json, text/plain, */*
Referer
Authorization
Bearer product="2" secret="9mrMnWOAvGoKtAkpV56xIuxJ8QPskcf0DBpwgMzNiQNqXlQUKqnBL57nH5lFIiPP8Iee3mH7UaQ4K/LawKDFcA=="
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Content-Type
application/json

Response headers

Date
Sun, 01 Nov 2020 22:31:08 GMT
Content-Encoding
gzip
Service
3cc
Vary
Accept-Encoding
Content-Type
application/json
Access-Control-Allow-Origin
https://support.aihelps.com
Cache-Control
no-cache, private
Transfer-Encoding
chunked
Content-Security-Policy
frame-ancestors 'none';
Connection
keep-alive
ServerName
Paid-1
Server
nginx
departments
aihelps.helpcrunch.com/new-api/application/2/ Frame 		0
0 		Other
General
Check archive.org
Download Go to
Full URL
https://aihelps.helpcrunch.com/new-api/application/2/departments
Protocol
HTTP/1.1
Server
94.130.237.119 , Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS
static.119.237.130.94.clients.your-server.de
Software
nginx /
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'none';

Request headers

Accept
*/*
Access-Control-Request-Method
GET
Access-Control-Request-Headers
authorization,content-type
Origin
https://support.aihelps.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Server
nginx
Content-Type
text/html; charset=UTF-8
Transfer-Encoding
chunked
Connection
keep-alive
Vary
Accept-Encoding Origin
Cache-Control
no-cache, private
Date
Sun, 01 Nov 2020 22:31:08 GMT
Access-Control-Allow-Methods
GET, POST, PUT, DELETE, OPTIONS
Access-Control-Allow-Headers
authorization,content-type
Access-Control-Max-Age
3600
Access-Control-Allow-Origin
https://support.aihelps.com
Content-Security-Policy
frame-ancestors 'none';
Service
3cc
ServerName
Paid-1
Content-Encoding
gzip
HelveticaNeueCyr-Roman.woff
helpcrunch.com/fonts/widget/ Frame 1F7E 		15 KB
15 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://helpcrunch.com/fonts/widget/HelveticaNeueCyr-Roman.woff
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
144.76.3.14 , Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS
static.14.3.76.144.clients.your-server.de
Software
nginx /
Resource Hash
a388df6cebfaec5050acadcdf59bfe719dba2e7e5de662f22e8f8efa7ee083fc

Request headers

Origin
https://support.aihelps.com
Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 01 Nov 2020 22:31:08 GMT
Last-Modified
Tue, 27 Oct 2020 15:51:26 GMT
Server
nginx
ETag
"5f9841fe-3ab0"
Content-Type
application/font-woff
Access-Control-Allow-Origin
*
Cache-Control
max-age=30758400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
15024
Expires
Sat, 23 Oct 2021 22:31:08 GMT
HelveticaNeueCyr-Bold.woff
helpcrunch.com/fonts/widget/ Frame 1F7E 		14 KB
15 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://helpcrunch.com/fonts/widget/HelveticaNeueCyr-Bold.woff
Requested by
Host: support.aihelps.com
URL: https://support.aihelps.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
144.76.3.14 , Germany, ASN24940 (HETZNER-AS, DE),
Reverse DNS
static.14.3.76.144.clients.your-server.de
Software
nginx /
Resource Hash
38c66f7802111e2fdd81e481a77df1c97694e46e784a1eae0a4ebd813035412c

Request headers

Origin
https://support.aihelps.com
Referer
https://support.aihelps.com/
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Sun, 01 Nov 2020 22:31:08 GMT
Last-Modified
Tue, 27 Oct 2020 15:51:26 GMT
Server
nginx
ETag
"5f9841fe-3968"
Content-Type
application/font-woff
Access-Control-Allow-Origin
*
Cache-Control
max-age=30758400
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
14696
Expires
Sat, 23 Oct 2021 22:31:08 GMT

Verdicts & Comments Add Verdict or Comment

27 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker object| trustedTypes function| loadScript function| loadCss function| HelpCrunch function| hj object| _hjSettings string| GoogleAnalyticsObject function| ga object| hcTranslates function| _classCallCheck function| _defineProperties function| _createClass function| _typeof object| google_tag_data object| gaplugins object| gaGlobal object| gaData function| $ function| jQuery object| hjSiteSettings function| hjBootstrap object| hjBootstrapCalled

7 Cookies

Domain/Path Name / Value
.aihelps.com/ Name: _hjAbsoluteSessionInProgress
Value: 0
.aihelps.com/ Name: _gid
Value: GA1.2.851891059.1604269867
.aihelps.com/ Name: _gat
Value: 1
.aihelps.com/ Name: _hjid
Value: 9931fd32-48b4-4071-a9bd-4e15c4cf1429
support.aihelps.com/ Name: _hjIncludedInPageviewSample
Value: 1
.aihelps.com/ Name: _hjTLDTest
Value: 1
.aihelps.com/ Name: _ga
Value: GA1.2.2110289021.1604269867

1 Console Messages

Source Level URL
Text
console-api log URL: https://support.aihelps.com/(Line 384)
Message:
[object HTMLLinkElement]

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=15768000

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aihelps.helpcrunch.com
code.jquery.com
fonts.googleapis.com
helpcrunch.com
in.hotjar.com
s3.eu-central-1.amazonaws.com
script.hotjar.com
static.hotjar.com
support.aihelps.com
ucarecdn.com
vars.hotjar.com
widget-new.helpcrunch.com
widget.helpcrunch.com
www.google-analytics.com
144.76.3.14
18.185.221.239
2001:4de0:ac19::1:b:2b
2a00:1450:4001:816::200e
2a00:1450:4001:81f::200a
2a02:26f0:6c00::210:ba1b
34.246.206.139
52.219.47.111
52.84.50.63
52.85.32.94
54.192.206.8
94.130.237.119
95.216.72.81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