www.bpost.be Open in urlscan Pro
193.191.180.79  Public Scan

Form analysis
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GET /en/search/residential-solr-search/content

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THE BENEFITS OF A BPOST ACCOUNT?

You can use all our tools and apps with one email address and password
 * Easy access to your shipping history with the shipping tool
 * Check your order history in the eShop
 * Track all your parcels with the My bpost app

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SUB MENU RESIDENTIAL

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HALLO,

Ik spreek Nederlands


BONJOUR,

Je parle Français


HELLO,

I speak English


GUTEN TAG,

Ich spreche Deutsch


WELCOME TO BPOST


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WANT TO TRACK YOUR PARCELS?

THE MY BPOST APP MAKES IT SIMPLER

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Regrettably, we cannot help you without the barcode.

You'll find the barcode in the following places:

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 * receipt
 * mailing receipt
 * notice of absence
 * confirmation e-mail
 * communication from the sender

Get more information about where to find your barcode.

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Weight Guide des poids
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Weight guide

0 - 50gletter or greeting card50 - 100g4 sheets of A4 paper100 - 350g20 sheets
of A4 paper, dvd in bubble envelope350g - 1kgmobile phone, pair of jeans1kg -
2kgpair of trainers2kg - 5kgbooks, magazines5 - 10kglaptop, home printer,
speaker10 - 30kgTV, computer

This weight guide is an estimate. We suggest you check the actual weight of your
item where possible.
Make a shipping label




FLOOD VICTIM? BPOST IS HERE TO HELP YOU.

If you have to relocate because of the floods, bpost will forward your post free
of charge for 12 weeks to the address of your choice.

To do so, contact us at 02/278.51.29. Don't forget to have your identity card
ready, as well as those of the people aged over 15 who live with you.

Please note: without a request for temporary forwarding, your post will be
returned to sender with the indication: 'flood'.


Call 02/278.51.29

Recent updates

Changes to bpost services
Is the photo of my ID really needed for registered mail?
€1,00 End-of-year surcharge
Have you seen our mural in Antwerp ?
Changes to bpost services

Changes to bpost services

Please note: all our Post Offices will be closed on tuesday 26th december and
tuesday 2nd january. You can still count on our delivery services for parcels,
letters, newspapers and magazines that day.

Read More  

 

Is the photo of my ID really needed for registered mail?

Is the photo of my ID really needed for registered mail?

Read why our people need to verify your identity and view alternatives to your
ID card photo.

Read more

 

€1,00 End-of-year surcharge

€1,00 End-of-year surcharge

A surcharge of €1,00 (excl. VAT) will be invoiced per parcel sent between
24/11/2023 and 25/12/2023.

Read more  

 

Have you seen our mural in Antwerp ?

Have you seen our mural in Antwerp ?

Antwerp, Eilandje, one unusual morning for Eric's postman. Because Eric, a true
character, went all out: he had an entire mural painted to ask him to deliver
his "pakske" to the neighbour. What do you think was our postman's reaction?
Find out soon

Watch the video  

 


SIMPLIFY YOUR LIFE WITH THE MY BPOST APP

 * Keep an eye on your parcels with Track & Trace
 * Choose where parcels go if you’re not home
 * Get registered mail delivered straight to your letterbox


Go to the My bpost app


National parcel



International parcel



Return a parcel




SEND OR RETURN A PARCEL ?

Send or return parcels up to 30 kg in Belgium or abroad.

SINCE NOVEMBER 29TH IT IS ONLY POSSIBLE TO SEARCH FOR PARCELS BASED ON THE BPOST
BARCODE.

The possibility to search by 'customer reference' was switched off because some
results also showed personal information such as the name and address details of
recipients of other parcels. This information could also be misused to
fraudulently receive parcels from other people.
The use of the bpost barcode is completely safe, and allows to look up the
status of parcels correctly.
If you have questions related to the processing of your personal data, you can
contact bpost's Data Protection Office: bpost, Data Protection Office, Munt
Centrum (14B), 1000 Brussels


LETTERS, CARDS AND STAMPS



Stamps and different ways to send mail up to 2 kg. 



BUYING STAMPS




SEND A LETTER OR CARD




REGISTERED MAIL



PICK UP YOUR PARCEL WHEN IT SUITS YOU BEST



No need to wait at home for your parcel

Choose your Pick-up point

FOLLOW ALL YOUR PARCELS IN ONE APP



Even those of other postal services

Discover the My bpost app

RECEIVING YOUR PARCEL AS QUICKLY AS POSSIBLE?



Avoid missing your parcel

Discover our tools and tips


PERHAPS YOU WOULD LIKE TO KNOW MORE ABOUT THESE SUBJECTS

Parcels
Registered mail
Letters
Read more

THE IMPACT OF CORONAVIRUS ON OUR SERVICES

During this coronavirus crisis, we are doing all we can to continue our
logistics services and thereby contribute to the functioning of society. We are
also striving to create the best working conditions to protect the health and
safety of all our employees.

Find out what has changed


A CONSCIOUS CHOICE FOR BPOST? THAT’S ECO-LOGICAL



The turbo on our greening plans is running at full speed in 2023. More of our
vehicles are electric, we create sustainable work, and we bring society closer
together.

Our sustainable efforts



DOWNLOAD MY BPOST APP


DOWNLOAD MY BPOST APP











IMMEDIATE SOLUTION

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PRIVACY PREFERENCE CENTRE




 * WHY BPOST USES COOKIES


 * NECESSARY COOKIES


 * FUNCTIONAL COOKIES


 * ANALYTICAL COOKIES


 * ADVERTISING COOKIES


WHY BPOST USES COOKIES

bpost nv (Anspachlaan 1 box 1, 1000 Brussels) uses cookies to collect and
process your IP address and information about your use of its websites and
mobile applications, for example regarding your choice of language, the
recognition of your customer segment (person or company), the pages visited,
etc. These cookies are used to ensure the best possible user experience, to
display advertisements and to tailor the site or application to your needs and
preferences.
More information about cookies.


NECESSARY COOKIES

Always active

This type of cookie is used to make the website or mobile application work
properly. Some examples: to identify you as a user when you have an account on
our site or application, to update the contents of your shopping cart, to fill
out a form or to remember your chosen privacy preferences. This category of
cookies is therefore essential for the proper functioning of the site or
application and to remember your preferences during your visit to the site or
when you use our application. They are automatically turned on, you cannot turn
them off via this tool. Depending on your browser, you can block all cookies in
your browser settings, including the necessary cookies. If you do so, parts of
the website or application may not work.


FUNCTIONAL COOKIES

Functional cookies


This type of cookie improves and customises your user experience based on your
previous choices or your browsing data. Some examples: allow the use of videos
or instant messaging services, remember your language preference for multiple
sessions or remember that you have already participated in a survey. These
cookies make the use of our website and application easier, but if you do not
accept this category of cookies, the website will still work. You can choose not
to accept these cookies so that they will not be used.


ANALYTICAL COOKIES

Analytical cookies


These cookies are used to collect statistics about the use of the website or the
mobile application, for example the date and time of the visit, the duration of
the session, the pages or screens visited or the number of visitors. They help
us evaluate how visitors navigate the site or use the application. They also
help us to assess and optimise the service in order to improve the content and
usability of the site or application. All information collected by these cookies
is aggregated and anonymised where possible. You can choose not to accept these
cookies so that they will not be used.


ADVERTISING COOKIES

Advertising cookies


These cookies have a commercial purpose and are used to collect information
about your online behaviour so that we can show you relevant advertisements or
content that may be of interest to you. In general, advertising cookies are
placed on your device for a longer period of time, such as several years. You
can manually delete them in your browser settings at any time. They work by
identifying your browser and device. They can be activated on our website or
mobile application by us or by our advertisers. These partners may use them to
profile your interests and provide you with targeted advertising on other sites.
If you do not allow these cookies, you will see fewer tailored ads.


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MANAGING BPOST COOKIES

bpost uses cookies to ensure that its websites and applications function
properly, to improve the websites and applications and to offer you or to let
third parties offer you advertisements that match your preferences. By clicking
on the "Accept cookies" button, you consent to the fact that these cookies will
be placed. To allow only certain cookies, you can click the "Cookie settings"
link. If you continue to use the site without making a choice, only those
cookies that are strictly necessary for the operation of the site or application
will be used.

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