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Submitted URL: http://payments.oauth.netflixhehe.verification.50-6-173-19.cprapid.com/
Effective URL: https://help.netflix.com/en/node/41049
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On November 26 via api from IT — Scanned from IT
Effective URL: https://help.netflix.com/en/node/41049
Submission Tags: @ecarlesi possiblethreat Search All
Submission: On November 26 via api from IT — Scanned from IT
Form analysis 10 forms found in the DOM
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<p class="export-block__parent ">Your billing history, along with the price and applicable taxes for your subscription, can be found in the
<a class="" href="https://www.netflix.com/BillingActivity" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">payment history</a> on your account page.</p>
<p class="export-block__parent "><a class="" href="https://help.netflix.com/en/node/24926" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">Compare plans and pricing</a> and
<a class="" href="https://netflix.com/changeplan" target="_blank" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">change your plan</a> at any time.</p>
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<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
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<p class="export-block__parent ">As a member, you are automatically charged once a month on the date you signed up. Your Netflix subscription is charged at the beginning of your billing cycle and can take several days to appear on your account.
</p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial"><span data-type="spr-social-media-asset-photo" data-assetid="6601c54a564d5b39a6469608" data-resolvable-asset="true"><img width="16" height="16" data-lockaspectratio="true"
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alt="" name=""></span>Your billing date may be one day earlier or later due to time zone differences.</p>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial"><span data-type="spr-social-media-asset-photo" data-assetid="6601c54a564d5b39a6469573" data-resolvable-asset="true"><img width="16" height="16" data-lockaspectratio="true"
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alt="" name=""></span>If the day of your billing date does not occur in every month (for example, the 31st), you will be billed on the last day of that month instead. </p>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial"><span data-type="spr-social-media-asset-photo" data-assetid="6601c54a564d5b39a646958f" data-resolvable-asset="true"><img width="16" height="16" data-lockaspectratio="true"
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alt="" name=""></span>If you pay for Netflix through a third party, your Netflix billing date may vary from your provider's billing date.</p>
</li>
</ul>
</div>
</div>
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class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-HkC5g_1lv:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-HkC5g_1lv:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
</style><label for="_41049-en-HkC5g_1lv" data-summary-id="_41049-en-HkC5g_1lv" style="padding:0.4rem;font-weight:bold;display:flex;word-break:break-word;position:relative" data-type="collapsible-section-summary"
id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-HkC5g_1lv"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-HkC5g_1lv" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Update your payment information</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent "></p>
<p class="export-block__parent ">Go to the <a class="" href="https://www.netflix.com/simplemember/managepaymentinfo" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">Manage payment info</a>
page to add a payment method. Learn more by visiting
<a class="" href="https://help.netflix.com/en/node/134233" target="_blank" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">how to add or update a payment method</a>.</p>
<p class="export-block__parent ">If you would like to change how you pay for Netflix, we have several
<a class="" href="https://help.netflix.com/en/node/116380" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">payment options</a>. </p>
</div>
</div>
</form><form style="all:unset">
<div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-block-end:0.8rem;background-color:var(--spr-ui-02, #F8F8FA);border-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-block"
class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-SyY4bukxw:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-SyY4bukxw:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
</style><label for="_41049-en-SyY4bukxw" data-summary-id="_41049-en-SyY4bukxw" style="padding:0.4rem;font-weight:bold;display:flex;word-break:break-word;position:relative" data-type="collapsible-section-summary"
id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-SyY4bukxw"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-SyY4bukxw" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Print your Netflix invoice</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent ">Follow the steps to
<a class="" href="https://help.netflix.com/node/23551" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">print an invoice for Netflix charges</a>.</p>
</div>
</div>
</form><form style="all:unset">
<div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-block-end:0.8rem;background-color:var(--spr-ui-02, #F8F8FA);border-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-block"
class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-S1l82b_1xv:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-S1l82b_1xv:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
</style><label for="_41049-en-S1l82b_1xv" data-summary-id="_41049-en-S1l82b_1xv" style="padding:0.4rem;font-weight:bold;display:flex;word-break:break-word;position:relative" data-type="collapsible-section-summary"
id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-S1l82b_1xv"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-S1l82b_1xv" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Payment method was declined</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent ">If the bank or financial institution declined the charge:</p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">Check that your payment information such as postal code, security code, expiration date are correct. </p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">If not, go to the
<a class="" href="http://netflix.com/account/membership/payment-methods" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">Manage payment info</a> page. You may need to sign in if
you haven't already. You can also try a <a class="" href="https://help.netflix.com/en/node/116380" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">different payment method</a>.
</p>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">If everything is correct, you can retry your payment.</p>
</li>
</ul>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">If you're still having trouble, make sure your payment method supports e-commerce transactions.</p>
</li>
</ul>
</div>
</div>
</form><form style="all:unset">
<div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-block-end:0.8rem;background-color:var(--spr-ui-02, #F8F8FA);border-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-block"
class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-BkCmfOJgw:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-BkCmfOJgw:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
</style><label for="_41049-en-BkCmfOJgw" data-summary-id="_41049-en-BkCmfOJgw" style="padding:0.4rem;font-weight:bold;display:flex;word-break:break-word;position:relative" data-type="collapsible-section-summary"
id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-BkCmfOJgw"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-BkCmfOJgw" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Payment method is not accepted</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent ">There are <a class="" href="https://help.netflix.com/en/node/116380" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">many options to pay</a> for Netflix
including credit or debit cards, and third parties. If one of our accepted payment methods is not working, please
<a class="" href="https://help.netflix.com/contactus" target="_blank" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">contact us</a> for help.</p>
</div>
</div>
</form><form style="all:unset">
<div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-block-end:0.8rem;background-color:var(--spr-ui-02, #F8F8FA);border-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-block"
class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-H1Quf_1lD:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-H1Quf_1lD:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
</style><label for="_41049-en-H1Quf_1lD" data-summary-id="_41049-en-H1Quf_1lD" style="padding:0.4rem;font-weight:bold;display:flex;word-break:break-word;position:relative" data-type="collapsible-section-summary"
id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-H1Quf_1lD"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-H1Quf_1lD" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Account canceled unexpectedly</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent ">If you are billed through a third party or have a package that includes Netflix, your account could be canceled for a number of reasons.</p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">There is an issue with your payment. </p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">Third-party: Sign in to your third-party account to resolve the payment issue, then rejoin Netflix.</p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">If you can’t rejoin through the third party, you can rejoin on Netflix.com and add a
<a class="" href="https://help.netflix.com/en/node/116380" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">different payment method</a>.</p>
</li>
</ul>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">Package: Sign in to your package account to resolve the payment issue, then relink your Netflix account.</p>
</li>
</ul>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">You paused or canceled a package that includes Netflix and there is no other payment method on file. </p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">If your package is still active, then relink your Netflix account.</p>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">If you canceled your package,
<a class="" href="https://www.netflix.com/account" target="_blank" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">sign in</a> to your Netflix account and add a new payment
method.</p>
</li>
</ul>
</li>
</ul>
</div>
</div>
</form><form style="all:unset">
<div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-block-end:0.8rem;background-color:var(--spr-ui-02, #F8F8FA);border-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-block"
class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-r1xZSmuJlv:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-r1xZSmuJlv:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
</style><label for="_41049-en-r1xZSmuJlv" data-summary-id="_41049-en-r1xZSmuJlv" style="padding:0.4rem;font-weight:bold;display:flex;word-break:break-word;position:relative" data-type="collapsible-section-summary"
id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-r1xZSmuJlv"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-r1xZSmuJlv" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Price is higher than expected</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent ">There are a few reasons you may be seeing a charge that is more than you expected.</p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial"><span style="font-weight:bold" class="doc-editor__marks__bold">Taxes</span> - Depending on where you live, you
<a class="" href="https://help.netflix.com/en/node/50068" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">may be charged taxes</a> in addition to your subscription price. </p>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial"><span style="font-weight:bold" class="doc-editor__marks__bold">Fees</span> - In some countries, card companies may charge an extra fee for cross-border transactions. Some countries
may change the currency to USD even though we charge in local currency.</p>
</li>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial"><span style="font-weight:bold" class="doc-editor__marks__bold">Plan changes</span> - If you or someone in your household upgraded your Netflix plan, your bill will reflect the
higher plan price.</p>
</li>
</ul>
</div>
</div>
</form><form style="all:unset">
<div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-block-end:0.8rem;background-color:var(--spr-ui-02, #F8F8FA);border-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-block"
class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-SJa_QdklD:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-SJa_QdklD:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
</style><label for="_41049-en-SJa_QdklD" data-summary-id="_41049-en-SJa_QdklD" style="padding:0.4rem;font-weight:bold;display:flex;word-break:break-word;position:relative" data-type="collapsible-section-summary"
id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-SJa_QdklD"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-SJa_QdklD" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Charged earlier than expected</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent ">If your billing date is scheduled for a day that does not occur in a given month (such as the 31st), you'll be billed on the last day of that month instead.</p>
<p class="export-block__parent ">If there is a price change or you change to a higher-priced plan, you could be charged earlier than expected.</p>
</div>
</div>
</form><form style="all:unset">
<div style="border-width:1px;border-style:solid;border-radius:4px;width:100%;position:relative;margin-block-end:0.8rem;background-color:var(--spr-ui-02, #F8F8FA);border-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-block"
class="level-1" data-parent-id="page">
<style data-type="collapsible-section-summary">
label[data-type=collapsible-section-summary]:has(#_41049-en-H1Nh7_1xP:checked)~[data-type=collapsible-section-detail] {
display: block !important;
}
label[data-type=collapsible-section-summary]:has(#_41049-en-H1Nh7_1xP:checked) svg[data-type=summary-icon] {
transform: rotate(90deg);
}
@media print {
[data-type=collapsible-section-detail] {
display: block !important;
}
[data-type=collapsible-section-block] {
width: 98% !important;
}
[data-type=summary-icon] {
transform: rotate(90deg);
}
}
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id="_e81f237c-b5f7-419a-b003-cb5deba2b8a3-_41049-en-H1Nh7_1xP"><a href="#" role="button"><svg style="height:12px;width:12px;margin-block-start:5px;flex:0 0 auto;cursor:pointer" data-type="summary-icon" viewBox="0 0 14 14"><path d="M3.307.272a.931.931 0 00.001 1.316L8.718 7l-5.41 5.41a.93.93 0 001.313 1.318h.001l6.07-6.07a.931.931 0 000-1.316L4.623.272a.931.931 0 00-1.316 0z"></path></svg><input id="_41049-en-H1Nh7_1xP" type="checkbox" style="position:absolute;top:0;left:0;opacity:0;margin:0;width:100%;height:100%;cursor:pointer" data-type="collapsible-section-summary"><div data-type="summary-block" style="padding-inline-start:0.8rem"><p class="export-block__parent">Multiple or unauthorized charges</p></div></a></label>
<div style="border-block-start-width:1px;border-block-start-style:solid;padding:0.8rem;box-sizing:border-box;display:none;width:100%;word-break:break-word;border-block-start-color:var(--spr-ui-03, #DBDBDB)" data-type="collapsible-section-detail">
<p class="export-block__parent ">Netflix members are charged once a month on the date they signed up. </p>
<p class="export-block__parent ">If you recently signed up for Netflix, or you're a member who changed your payment method or retried a declined payment, you may see an authorization request that appears as a pending transaction on your
statement. Authorizations are not charges but may affect your available balance until your bank releases the funds in a few days. </p>
<ul>
<li class="export-block__parent">
<p class="export-block__parent " style="font-size:initial">If the authorization request consumed the available balance on your account, then we will be unable to process the Netflix charge. If this happens, you will need to add funds to
your account or use a <a class="" href="https://help.netflix.com/en/node/116380" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">different payment method</a>.<br></p>
</li>
</ul>
<p class="export-block__parent ">If you are seeing multiple charges or charges that you believe to be unauthorized from Netflix,
<a class="" href="https://help.netflix.com/en/node/1019" rel="noopener noreferrer" data-type="link" data-is-private-article="false" style="text-decoration:none">follow these steps</a>.</p>
</div>
</div>
</form>Text Content
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YOUR NETFLIX SERVICE CHARGES
Your billing history, along with the price and applicable taxes for your
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View your plan and monthly cost
Your billing history, along with the price and applicable taxes for your
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Compare plans and pricing and change your plan at any time.
Understand your billing date
As a member, you are automatically charged once a month on the date you signed
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and can take several days to appear on your account.
* Your billing date may be one day earlier or later due to time zone
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* If the day of your billing date does not occur in every month (for example,
the 31st), you will be billed on the last day of that month instead.
* If you pay for Netflix through a third party, your Netflix billing date may
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Update your payment information
Go to the Manage payment info page to add a payment method. Learn more by
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Print your Netflix invoice
Follow the steps to print an invoice for Netflix charges.
RESOLVE PAYMENT ISSUES
If there is a problem with your payment method, here are some of the most common
causes with suggestions to resolve the issue.
Payment method was declined
If the bank or financial institution declined the charge:
* Check that your payment information such as postal code, security code,
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* If not, go to the Manage payment info page. You may need to sign in if you
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* If everything is correct, you can retry your payment.
* If you're still having trouble, make sure your payment method supports
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Payment method is not accepted
There are many options to pay for Netflix including credit or debit cards, and
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contact us for help.
Account canceled unexpectedly
If you are billed through a third party or have a package that includes Netflix,
your account could be canceled for a number of reasons.
* There is an issue with your payment.
* Third-party: Sign in to your third-party account to resolve the payment
issue, then rejoin Netflix.
* If you can’t rejoin through the third party, you can rejoin on
Netflix.com and add a different payment method.
* Package: Sign in to your package account to resolve the payment issue, then
relink your Netflix account.
* You paused or canceled a package that includes Netflix and there is no other
payment method on file.
* If your package is still active, then relink your Netflix account.
* If you canceled your package, sign in to your Netflix account and add a new
payment method.
INVESTIGATE UNEXPECTED CHARGES
Price is higher than expected
There are a few reasons you may be seeing a charge that is more than you
expected.
* Taxes - Depending on where you live, you may be charged taxes in addition to
your subscription price.
* Fees - In some countries, card companies may charge an extra fee for
cross-border transactions. Some countries may change the currency to USD even
though we charge in local currency.
* Plan changes - If you or someone in your household upgraded your Netflix
plan, your bill will reflect the higher plan price.
Charged earlier than expected
If your billing date is scheduled for a day that does not occur in a given month
(such as the 31st), you'll be billed on the last day of that month instead.
If there is a price change or you change to a higher-priced plan, you could be
charged earlier than expected.
Multiple or unauthorized charges
Netflix members are charged once a month on the date they signed up.
If you recently signed up for Netflix, or you're a member who changed your
payment method or retried a declined payment, you may see an authorization
request that appears as a pending transaction on your statement. Authorizations
are not charges but may affect your available balance until your bank releases
the funds in a few days.
* If the authorization request consumed the available balance on your account,
then we will be unable to process the Netflix charge. If this happens, you
will need to add funds to your account or use a different payment method.
If you are seeing multiple charges or charges that you believe to be
unauthorized from Netflix, follow these steps.
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