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Submitted URL: http://help.365retailmarkets.com/
Effective URL: https://help.365retailmarkets.com/hc/en-us
Submission: On July 22 via api from US — Scanned from DE
Effective URL: https://help.365retailmarkets.com/hc/en-us
Submission: On July 22 via api from US — Scanned from DE
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2 forms found in the DOMGET /hc/en-us/search
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<label class="label--hidden" for="search--header">Search the Three Six Five Help Center:</label>
<input id="search--header" name="query" type="search" placeholder="⌕ Search the 365 HelpCenter" class="search search--small">
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GET /hc/en-us/search
<form accept-charset="UTF-8" action="/hc/en-us/search" method="get" role="search" class="col">
<label class="label--hidden" for="search--hero">Search the Three Six Five Help Center:</label>
<input id="search--hero" name="query" type="search" placeholder="⌕ Search the 365 HelpCenter" class="search">
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Text Content
HELPCENTER Search the Three Six Five Help Center: Sign Up Log In How to Use the 365 HelpCenter Search the Three Six Five Help Center: Canteen Access all of the Canteen-specific content here. Submit a Ticket Open a new ticket with our world-class Support team. Wing Cards Browse our collection of short, instructional, how-to cards you can post in your market. Article Index Find all the information you'll need about any of our products in its master article here. International Operating somewhere outside the US? All international content lives here. Avanti Markets Help Center Click here to be redirected to the Avanti Markets Help Center. Hardware Categories 365Beacon AirVend Dining Legacy Kiosks Market Security NanoMarket PicoPlatform V5 Kiosks CK Legacy Software Categories ADM Mobile SmartHQ Social Feedia Release Notes Brand and Sales Materials Brand Guidelines Grand Openings Sales Material Additional Docs Things to Know! Browse common questions Finance Products General Questions Disbursements * Can I access my disbursement report online? * Why are cash fundings deducted from my GMA disbursement? * Why are past due invoices being deducted from my disbursement? * If my kiosk is offline, why can a sale still go through and not appear on my disbursement? * Is the column labeled "Taxes" on my GMA disbursement included in my disbursement total? * See more Invoices & Payments * How can I pay my bill? * Why am I getting a list of charges due with no details? * Can I get an invoice now for an order I just placed or will place soon? * I paid my transfer fee, what are the next steps? Customer Accounts/Charges * What does GMA stand for? * Does 365 pay the sales tax for my company or are we responsible for paying the sales tax? * What are the charges on my credit card for? * If I fund a customer’s account, why does it show as a deduction in the adjustment column? * Can you tell me what the adjustment on my GMA report is for? ADM * How do Pick Lists work? * How can I complete a bulk price change? * What are some of the most common reports for sales and reconciliation in ADM? * How do I create a promotion? * What web browser is ADM best viewed in? * See more PicoCooler * How do I enter service mode on my cooler and Pico? * Does PicoCooler have ethernet? * My PicoCooler says Health Safety Checks are engaged, how do I clear these? * What type of connectivity does the PicoCooler offer? * Does Pico offer Verizon network capabilities? * See more 365Beacon * What is the 365Beacon? * How do you install the Beacon? * Where should I put the Beacon? * What are the pros and cons of having multiple Beacons? * Can a Beacon be placed in a marketplace with an existing kiosk or tablet? * See more Network & Connectivity * Where is the network documentation for my product? * What do I do if my kiosk goes offline? * Can I get offline alerts for my devices? * Do the Gen3 and NanoMarket kiosks have NFC capability? Market Management * Can we use key fobs (market cards) in the market? How does it work? * Do you have signage we can display in the market? * Where can I find flyers to post around my market that will show customers how to use a kiosk? * Do you have any sales information about your products? * Are there any recommended best practices? Misc * Where can I find details about the Loyalty Program? New Articles How to Replace a Touchscreen on an MM6 2022-07-07 Mobile App 3.30 Release Notes [06-30-2022] 2022-07-01 Mobile Market 3.20 - Release Notes [06-30-2022] 2022-07-13 365Dining - ReadyTouch POS - Menu Logo and Background Image 2022-06-28 ADM DNA (Dietary Nutrition Analysis) 2022-06-30 Quick Links * 365retailmarkets.com * System Status * ADM * AirVend Live * SmartHQ * Privacy Policy/Terms of Service Contact Us * Submit a Ticket * support@365smartshop.com * (888) 365-6282 - US Support * International Support Numbers * +44 800 145 6152 - UK Support * +39 028 295 2763 - Italy Support * +353 1800 851 269 - Ireland Support * +61 1800 931 693 - Australia Support * +41 80-000-14-44 - Switzerland Support * +31 8003510060 - Netherlands Support * +34 900 933 294 - Spain Support * +33 801840539 - France Support * 0049 (0) 911 98104000 - Germany Support * +32 80015450 - Belgium Support * +35 280081189 - Luxembourg Support * +35 8800413856 - Denmark Support * +35 8800413856 - Finland Support * +43 800232935 - Austria Support * +46 20127023 - Sweden Support © 2022 365 Retail Markets | All Rights Reserved