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This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press "shift + =". Some assistive technologies may require the use of a passthrough function before this keystroke. For more information, activate the button labeled “Explore your accessibility options”. Skip to main content Reynolds' Subaru 268 Hamburg Rd. Directions Lyme, CT 06371 * Sales: 855-873-2406 * Service: 888-710-7563 * Parts: 888-837-6990 Big Enough To Serve You, Small Enough To Know You. Est. 1859. A Family Run Business For 6 Generations. Schedule Service Hours * Home * New Vehicles * NEW INVENTORY * View New Inventory * We Want Your Vehicle * Order Your Subaru Today! * Featured New Vehicles * EPA Fuel Economy Resource * SHOP BY MODEL * * Pre-Owned Vehicles * SUBARU CERTIFIED PRE-OWNED * Certified Pre-Owned Inventory * Benefits of Buying Certified * Certified Pre-Owned Specials PRE-OWNED INVENTORY * Pre-Owned Vehicle Inventory * Pre-Owned Subaru Inventory * Reynolds Lease Return * Pre-Owned Vehicles Under $20K * Pre-Owned Vehicle Locator * Featured Vehicles * FEATURED VEHICLES * * Finance & Specials * FINANCE CENTER * Apply for Auto Loan * Payment Calculator * Meet the Reynolds' Finance Team * Learn About Subaru Added Security * Simoniz GlassCoat * Pfizer Employee Benefits * Subaru Military Incentive * DEALS, SPECIALS & COUPONS * New Subaru Specials * Subaru Trade Up Advantage * Subaru Lease * Incentives & Offers * Pre-Owned Vehicle Specials * Used Cars Under $20K * Parts & Service * PARTS CENTER * Parts Center * Parts Specials * Download Subaru Owners Manuals TIRE CENTER * Reynolds' Tire Center * Shop for Tires Online SUBARU ACCESSORIES * Subaru Accessories * Accessories Specials * SERVICE CENTER * Schedule Service * Service Center * Service Specials * EXPRESS Service * Look Up My Maintenance Schedule * Buy Now. Pay Later * Frequently Asked Questions * Why Choose Subaru Service * Detail Center * Subaru Warning & Indicator Lights * SERVICE CENTER HOURS * * Our Community * OUR COMMUNITY * Events * Community Involvement * Reynolds' Subaru Pet of the Month * Fun Things to do around Reynolds' Subaru & Boats * SUBARU LOVE PROMISE * Submit A Love Promise Story * Subaru Love Promise * Share the Love Event Community Partners * RETAILER PROGRAMS * Eco-Friendly Retailer Program * HEARTSafe Workplace * Connecticut Tourism Coalition * About * READ OUR REVIEWS * Google Reviews * Facebook Reviews ABOUT US * Eco-Friendly Retailer Program * Our Team * Events * Why Buy From Reynolds * Reynolds' Referral Rewards * We're Hiring! * Reynolds' Newsletter * Reynolds' History * Our Videos * Blog * Directions * Fun Things to do Around Reynolds * Subaru Badge of Ownership * 2021 Love Promise Retailer of the Year! * HOURS * * * CONTACT US * * Research * LEARN ABOUT THE SUBARU BRAND * See What Consumer Reports Says! * Subaru STARLINK Technology * Subaru EyeSight Technology * The Symmetrical AWD Difference * Subaru X-MODE * Subaru Awards * Reynolds Commercial Videos * Reynolds Referral Program * Subaru Badge of Ownership * LEARN ABOUT THE LATEST SUBARU MODELS * Videos * 2024 Subaru Crosstrek * 2024 Subaru Impreza * 2024 Subaru Crosstrek Wilderness * 2024 Subaru Outback * 2024 Subaru Ascent * 2023 Subaru BRZ * 2024 Subaru Forester Wilderness - Coming Soon! * COMPARE SUBARU TO THE COMPETITION * Compare Subaru to Competing Brands ELECTRIC VEHICLES * Subaru Solterra EV MEET OUR TEAM Hayden Reynolds General Manager and Owner/Principal Hayden@Reynolds1859.com (860) 434-0028 G. Hayden Reynolds, Jr., GM and Owner/Principal believes successful customer relationships start with forthright communication and genuine interest in customers' needs and desires. He wants Reynolds' customers to be happy, he wants them to win, and he tailors the company's sales and marketing strategies to this purpose. A University of Connecticut graduate with a degree in business administration, Hayden joined the business in 1995 in auto sales and over time grown into his position of today. Affable, respectful and animated, he's ardent about his work and infuses all the Reynolds team with his enthusiasm. Hayden is also passionate about the history, future and preservation of the Connecticut River, known for its beautiful vistas and teeming wildlife. He serves on the Connecticut River Museum's Board of Trustees. Hayden lives in Lyme with his wife, Emily, Daughters, Lillian, Charlotte and Tess and Golden Retrievers, Hudson, Buddy and Cutter, whom you might get the chance to meet in the Subaru Showroom. He enjoys the outdoors and when not working is likely bow hunting, fishing or boating on the CT river and Long Island Sound. 0f6996be0a0a00f50099c59d76fe8456 Click on one of the people below to find out more information. * Hayden Reynolds - Same Page General Manager and Owner/Principal Hayden@Reynolds1859.com (860) 434-0028 G. Hayden Reynolds, Jr., GM and Owner/Principal believes successful customer relationships start with forthright communication and genuine interest in customers' needs and desires. He wants Reynolds' customers to be happy, he wants them to win, and he tailors the company's sales and marketing strategies to this purpose. A University of Connecticut graduate with a degree in business administration, Hayden joined the business in 1995 in auto sales and over time grown into his position of today. Affable, respectful and animated, he's ardent about his work and infuses all the Reynolds team with his enthusiasm. Hayden is also passionate about the history, future and preservation of the Connecticut River, known for its beautiful vistas and teeming wildlife. He serves on the Connecticut River Museum's Board of Trustees. Hayden lives in Lyme with his wife, Emily, Daughters, Lillian, Charlotte and Tess and Golden Retrievers, Hudson, Buddy and Cutter, whom you might get the chance to meet in the Subaru Showroom. He enjoys the outdoors and when not working is likely bow hunting, fishing or boating on the CT river and Long Island Sound. 0f6996be0a0a00f50099c59d76fe8456 * Kathryn Wayland - Same Page CEO and Controller kathryn@reynolds1859.com (860) 434-0028 Kathryn Reynolds Wayland, vice president and controller knows customers by name, enjoys sharing stories with them and making them feel at home. She's proud of the Reynolds' history and believes impeccable customer service is the key to its 150-plus years of growth and achievement. In 1995, Kathryn graduated from Cornell University with a B.S. in landscape horticulture and she spent several years afterwards honing her skills. She joined the company in 1999 as a Subaru service department advisor. Kathryn moved into her present position in 2001 and thrives on fostering a strong work ethic among the Reynolds team and building strong relationships with customers. Currently, she is a committee member of Troop 26 Boy Scouts, as well as, a member of the Board of Finance for the town of Lyme. She lives in Lyme, Connecticut with her husband, Mark, and their children, Laura Lee and Ted. They have fun touring in their restored 1926 Model T Ford and spending summer weekends on Tedlee, their 1965 Lyman sleeper. 0f3ab6bc0a0a00f4005d75eb55769219 * Nora A. Walters - Same Page General Sales Manager Nora@Reynolds1859.com (860) 434-0028 Ext 210 Nora Walters,General Sales Manager, has been in the Automotive Industry for over 35 years. She was born and raised in Connecticut. Growing up, she spent many of her summers at her family's cottage by the shore in Guilford. Loving this area is what brought her to the Shoreline to live. Now residing in East Lyme with her husband Clayton, bonus daughter Addison and their German Shepherd Bodie and Mini Goldendoodle Lily. Nora's children are pursuing their dreams; Jack in Seattle, Maxwell in Lebanon and Mason still finding his spot to land. Clayton's older children are successfully living their dreams. Amanda in Boston and James in East Lyme with his wife. In her spare time she enjoys the pool, reading, gardening and spending time with her family. ae4fed2f64024a04a22a932493039227 * Charlie Mannix - Same Page Sales Manager charlie@reynolds1859.com 8604340028 Ext 214 Charlie came to Reynolds' Subaru with the new building in 2018 and has spent his life in the car business. He lives in Madison with his wife, Erin and their four children, Emma, Charlie III, Eloise, and crazy Helen. Life isn't crazy enough, so they all enjoy playing with their 3-year-old Bichon, Ollie and are all very excited for a new puppy coming in the summer! 0f3e79f22cf24657934672594e93601c * Don Metivier - Same Page Business Manager don@reynolds1859.com 8604340028 Ext 216 Don, business manager, has been living in Waterford CT his entire life. Living in Waterford and married to his longtime best friend, Valerie. Don and Valerie had been through school together since kindergarten. They have known each other since they were 5 years old. Raising 2 kids, Chandler who has recently started his first year in high school and Ada, she is in her 2nd year in middle school. Don also has a small yorkie, Reese who is 3 years old. Don has grown up in the auto industry. He started washing cars at the age of 10 on Saturdays. When he started selling cars, it was at a new car store in 1995 in Norwich CT and has learned every aspect of a dealership. He has moved up through the "ranks" from a salesperson to a general manager and everything in between. Don prides himself on customer service. He would rather make friends with customers rather than "just selling cars". He was mentored by his hero & best friend, his father, Mike who had worked more than 45 years in the car business. Since Don has started at Reynolds, he can't believe that he hadn't started here 20 years ago. The true story of a family owned and operated business. The Reynolds family goes above and beyond to make their employees feel valued and appreciated and most of all "part of the family". 055da1be230b481e9f5df535bcb50138 * Keith Nye - Same Page Business Manager keithn@reynolds1859.com 8604340028 Ext 203 Keith has been working in the car business serving New London and Windham County for 17 years. He is from Sprague where he has been raising his two children, Kevin and Brianna with his wife Bianka. Outside of work is all about family time and building memories. They enjoy hiking, camping, fishing and soccer. 1224d377f4ae4d41ac9e0e0459a0a2da * Logan - Same Page Greeter-Emeritus Logan passed away peacefully at home with Hayden and his girls Labor Day weekend 2020. We love him dearly and will miss him. ad8c17bfdcb742519e3ae9d0602040ee * Hudson & Cutter - Same Page Greeters 2e0dec7178b643058e27341496aaf126 * Sandy Spencer - Same Page Certified Sales Consultant Sandy@Reynolds1859.com (860) 434-0028 Ext. 205 After fifteen years in a dental career, Sandy felt compelled to switch gears. With her infectious smile and love of people she decided to try her hand at auto sales. Now, with over ten years experience, she is as enthusiastic about her job as she was when she first started! Sandy grew up in Clinton, and spent most of her life living on the shoreline. In her spare time she enjoys cooking, exercising, sports, the beach, and just spending time with family and friends. 0f42e4f50a0a00f50099c59de91d924e * Bobbi Anne Ward - Same Page Certified Sales Consultant Bobbi@Reynolds1859.com (860) 434-0028 Ext. 207 Bobbi-Anne also known as Bobbi, joined our Subaru sales team in February 2014. Her love for cars and people makes for the perfect fit. Originally from Waterford, she currently lives in Lyme, CT with her blended family; including their beloved Labradors Merry and McGee. Having a tight knit family throughout Connecticut keeps her busy. When she isn't busy, she enjoys spending time with her husband Ray, fishing, camping, and finishing home improvement projects. Stop in and chat with Bobbi! ab80e706131d48969bd2586c72d5d444 * Jim Lockhart - Same Page Certified Sales Consultant Jim@Reynolds1859.com (860) 434-0028 Ext. 213 Jim joined the Reynolds' team in 2015 after 20+ years in outdoor industry with Eastern Mountain Sports, and North Cove Outfitters. He is a Subaru enthusiast from way back having purchased his first Subaru used in 1984! Jim lives in Colchester with his Australian cattle dog Koda. He is an avid outdoorsman, spending his free time running, cycling, hiking, snowboarding and hanging out with his 22 year old son, Haydon. He also enjoys traveling, cooking, and homebrewing. 5febd91eb6f748aeb49338464e998265 * Jen Segal - Same Page Certified Sales Consultant jen@reynolds1859.com 8604340028 Ext 232 Jen lives in East Lyme and has one daughter, Lila. She has been in the auto industry for a number of years. She loves to run and has been to Las Vegas this past year to run a marathon. If you ever need a suggestion for a book, just ask Jen, as she is also an avid reader! e034657fada641bb9e471221776725b5 * Chris Rooke - Same Page Certified Sales Consultant Chrisr@reynolds1859.com 8604340028 Ext 204 Chris joined the Reynolds' team in 2018 coming from the retail food industry and has past experience in real estate, investment banking, and spent several years as a gourmet pizza chef. Customer service and satisfaction is #1 in his book. Chris is also a lover of cars and has owned a total of 26 different vehicles including 5 Subaru's, of course! In his spare time Chris enjoys doing projects for friends and family and boating on Long Island Sound. He also dabbles with oil on canvas painting of the ocean and landscapes. 148f253347544ea89b934f184bc5b40f * Keith Sikora - Same Page Subaru Service Manager keith@reynolds1859.com (860) 434-0028 Ext. 220 Keith brings over eight years of service experience to our Subaru Service Team. He is completely committed to keeping your customer satisfaction rating at 100%. He is always smiling, happy to see you and happy to serve you. His honesty, reliability and integrity completely encompass the Reynolds' philosophy. In his free time, Keith and his son Ryan can be found fishing and playing sports. 0f73ab210a0a00f4005d75eb8dd11e4f * Bryan Manchester - Same Page Service Advisor bryanm@reynolds1859.com 860.434.0028 Ext 228 Bryan, originally from our local community of Old Lyme, now resides in Mystic, CT. He has proven himself to be a wonderful asset to Reynolds' by running the express service center, cutting down the time of services significantly and recently promoted to service advisor. An alum of Three Rivers Community College, Bryan enjoys spending his free time problem solving, visiting new places with friends and family, doing jiu-jitsu and MMA. 5c6545b920d44e4c81320a67d478058e * Jim Wilkos - Same Page Service Advisor service2@reynolds1859.com 860-434-0028 Ext 221 Jim lives in nearby Old Saybrook and is an all around car guy who has been in the automotive industry for over 30 years. When not working he can be found enjoying the great outdoors. He is an avid hiker, adventure race competitor, motorcyclist, and loves boating the CT River & LI Sound. 94461c5fbd554dcd9f33a24dd80f95e0 * Shanon McMeans - Same Page Service Writer 2fea339088014b1283dba9aec1dfed41 * Nancy Meinke - Same Page Customer Service Advocate customerservice@reynolds1859.com 860.434.0028 1a48e2207e18453f87abcf47b90e5618 * Rodney Albert - Same Page Foreman-Subaru Master Certified Technician Rodney has an impressive twenty-five years of experience as a Subaru technician. He is married with four children, and has a love for baking, German Shepherds, and remote-control cars. 28cda0071d804b37a6a0a125b476897e * Matt Venetianer - Same Page Subaru Certified Technician Matt joined the Reynolds' team in 2012 as an Automotive Service Technician. Matt trained at the Porter & Chester Technical Institute, majoring in Automotive Technology. After 14 years of experience with Saab, he joined the Reynolds' team. Since joining our state of the art repair facility, Matt has been committed to continue with his training and education and has become fully Subaru Certified. He grew up on the CT Shoreline and resides locally. During his free time he can most often be found with his family. 3f55d5da01c8427989395be6753703ec * Mead Close - Same Page Subaru Technician 7ea8d98f848d49bca1f599ee6f8a7308 * Christopher Solovei - Same Page Foreman-Subaru Master Certified Technician a25a27e4742648bca7693e55ff5ba855 * Michael Peckham - Same Page Subaru Technician 57b5303891c241d7a4c456e6432e2bb2 * Kevin Hawley - Same Page Subaru Technician Kevin loves working with cars, which makes him a perfect fit here at Reynolds' Subaru. 04d3ad4ac0db4170840f93b0c89ff1a1 * Kristopher Acelin - Same Page Subaru Technician 2128a17664f74988881e6580bb4532b8 * Spencer Harvey - Same Page Subaru Express Technician Outside of his career here at Reynolds' Subaru, Spencer likes to go fishing. 8308954a324e463da29563c10907027b * Ryan De Anunciacao - Same Page Subaru Express Technician eb37db5c99c34c1d9cbd53d7b0674f98 * Zerrin Ratzer - Same Page Subaru Express Technician 1bcc00d1c07f4fe28354480480c85ae8 * James “McCoy” Cutler - Same Page Subaru Express Technician 9b42807f30d74d4aac16a027ed21ba15 * Dylan Danh - Same Page Subaru Express Technician 3543b96568704496b66a033fdd3e3d46 * Jacob Plikus - Same Page Subaru Express Technician 7718107c60394acb8a00ffcd2b3fdebc * Christopher Hotchkiss - Same Page Subaru Express Technician Intern 57d547409fb94b3c860ddfb9bfaaa928 * Amber Menning - Same Page Subaru Service d77e8e9f271b485ebe34cf798c9f0713 * Monica Cost - Same Page Parts Manager monica@reynolds1859.com 8604340028 Ext 227 Bringing seven years' experience in the used auto industry, Monica joined our team as a Parts Advisor. Once Marty announced his retirement she quickly transitioned from advisor to Manager. Monica has two daughters, a grandson and a granddaughter on the way. Often you might see Monica out dining with her grandson, whom has a love for seafood! She also enjoys anything outdoors, from a long hike to an exhilarating motorcycle ride. Monica also embraces our Love Promise in her daily life, often cooking for those less fortunate and donating her time and talent to help anyone in need. af7aa804c28644bb8856e8330c8e84ec * Dreamoritza Shrader - Same Page Parts Advisor Dreamoritza has an interest in classic automobiles as well as photography. a2876d1319e047c092984437ad8b300e * Anaia Oquendo - Same Page Parts Advisor 802fc1dbfc12454eb8bbe4d3c5eefcc6 * Christine Carlson - Same Page Title Clerk office@reynolds1859.com 860.434.0028 Ext 231 Christine worked in the dental field for 19 years and decided to take a chance and try something new. She made the right choice and loves working at Reynolds'. In her spare time she enjoys spending time with her husband and two dogs, Ollie and Rupert. They all love the outdoors especially in the winter. a228e608538b4cd5aea9f31c3fbea346 * Wendy Ricci - Same Page Accounting Clerk b6eaef6ec669493ab4e234620f76e5f4 * Susan Fappiano - Same Page Receptionist ba37ce8f21874e5e89028817dc428a8d * Kevin Mascaro - Same Page Lot Attendant 11f02226d09e4840877e9dad7dc06bb2 * Jerome Cushman - Same Page Detail Department Manager detail@reynolds1859.com 860.434.0028 Jerome is new to the car business, but his quick learning and hard work have made him an asset to us here at Reynolds'. He enjoys making music, exercising, and reading in his free time 808d321c26c44cbb9f73250866d549b7 * Steven Hawes - Same Page Auto Detailer Steven truly enjoys his job here at Reynolds detailing cars. His hobbies include fishing, craft beer, and playing videogames with his friends. e30a94ad59354376977faf902670169f * Juan Yacumal - Same Page Auto Detailer fd016b12001648edb7b7feb70253d04f * Suzanne Cadrian - Same Page Automotive Detailer e68c77c2b73d48d8ba44d06f5f0364ce * Joe Barlow - Same Page Retired Subaru Sales Congrats Joe on your retirement. We are going to miss your humor. You bring a smile to everyone you meet. Joe is enjoying his home life with his beautiful wife Linda. They enjoy spending time with there son, daughter-in-law and new granddaughter. You might see them on the golf course, camp ground or playing pickleball. Retirement never looked so good:) 1a6843dff0264391a076f666e68fd3f2 * Marty Radomski - Same Page Retired Parts Manager (860) 434-0028 Ext. 222 Best of luck Marty!!!! We will miss you. Retired December 2019. Marty has been an integral part of the Reynolds' Subaru Parts & Service department for over 20 years! Marty is our Parts Manager, and somehow knows just about everyone who walks through the door, and he even knows their driving habits, mileage, and other miscellaneous information. Marty is extremely honest, hardworking, and responsible. He and his wife Molly live in Deep River, and have two children, Joe & Kevin. 0f6ca8e50a0a00f50099c59d0fb57941 * Marcia Harriman - Same Page Retired Service Advisor service2@reynolds1859.com (860) 434-0028 Ext. 221 Marcia has retired! Marcia joined Reynolds' Subaru as a service advisor after many years of experience in customer service. She resides in East Lyme. She has two daughters, Meredith and Joy. Her hobbies include kayaking, cooking, editing novels, helping to organize her high school reunion every five years, and reading. She loves to travel - has explored many different countries, islands, and states. Come in and schedule your auto service with Marcia! af3d9f7622d24142958fa6fcce4cd2f6 * Charlie Miller - Same Page Retired Subaru Master Certified Technician Charlie is retired! Enjoy Charlie...we will miss you:) Charlie is a true lover of Subaru's. His job is his hobby, he collects motorcycle and cars, and both his Subaru's have over 200k miles. He has 3 awesome kids and 5 grandchildren. He has a passion for riding bicycles and has done 5 Closer to Free rides, raising over 4,000 dollars for Yale Cancer Center. 7af9eb31ac084aa89fc894f011ef1017 * corpcell_A Lot to Love Event_inventory * Consumer Reports * corpcell_Solterra_inventory * 2022 Outback Wilderness * Special Low APR * Love Promise Website by Dealer.com * Contact * About * Privacy ; ; ; ) ; ; Opens in new window PDF Download Word Download Excel Download PowerPoint Download Document Download Explore your accessibility options close carousel Your Privacy & Cookies Language: EnglishSpanish / EspañolKorean / 한국어Vietnamese / Tiếng Việt NamTagalog / FilipinoChinese / 中文 We respect consumer privacy rights by letting visitors opt out of third-party tracking cookies and honoring user-enabled global privacy controls, like the GPC signal. 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