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Effective URL: https://www.cegid.com/global/products/cegid-retail-store-excellence/
Submission: On July 06 via api from US — Scanned from DE
Effective URL: https://www.cegid.com/global/products/cegid-retail-store-excellence/
Submission: On July 06 via api from US — Scanned from DE
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* Explore
our solutions
Explore our solutions
* Retail & Distribution
Accelerate omnichannel transformation, optimize the supply chain, improve
the in-store customer and sales associate experience, and capture your
full sales potential.
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* Human Resources
Manage transformation, improve the work experience, develop talent and
anticipate change.
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* Retail & Distribution
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* Cegid Retail Global POS and Unified Commerce Platform
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Operations
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Using a cloud infrastructure and management solutions that are permanently
available, easy to access and quickly scalable to meet your needs, it is
possible to secure your business continuity and develop a more responsive
organization.
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* Take the complexity out of your business with UX
At Cegid, user experience (UX) primarily consists of offering very useful
solutions inspired by your uses and developed with you to ensure that they
are intuitive and easy to use.
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The Cegid Innovation Store is a life-size and inspiring ‘showcase store’
demonstrating the latest retail technologies and omnichannel shopping
journeys. You can either visit our brick & mortar store based in Lyon,
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CEGID RETAIL STORE EXCELLENCE
The leading task management platform for Retail Operations
Retail Operations Leaders, Heads of Retail, Retail Directors
A powerful task management platform for all your retail teams. Whether you want
to improve product presentation, supercharge your sales training or align your
labour forecasting with your task management workflow, discover how Cegid Retail
Store Excellence (previously StorIQ) can help you do retail better.
Request a demo
1. Home
2. Product
3. Cegid Retail Store Excellence
Trusted by
Cegid’s promise
WHY CHOOSE CEGID RETAIL STORE EXCELLENCE?
SAVE TIME
With clear communication to and from stores and real-time compliance reporting,
you can save store managers up to four hours a week.
PROTECT MARGIN
Get things right first time. Excellent brand standards help maximise full price
sell through rates, and protect margin.
DRIVE PRODUCTIVITY
By streamlining management processes you can give managers more time to focus on
their teams.
EVERY DETAIL RIGHT IN EVERY STORE
When store teams are empowered and supported to get the details right, the
results can be spectacular.
Request a demo
DISCOVER CEGID RETAIL STORE EXCELLENCE
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Task management
Store communications
Brand standards
Compliance
Team engagement with Academy
Workforce optimisation with retail activity planner
Task management
STORES WILL NEVER MISS A TASK AGAIN
Cegid Retail Store Excellence’s tools for communications and task management
(previously StorIQ) make it easy to tell your stores what to do, and for you to
know when they’ve done it. And because it’s intuitive to use and presented
clearly, you and your store teams will save a lot of time.
Request a demo
Retail task management software
ALL STORE TASKS IN ONE PLACE
Make sure your stores never miss a task again with task management for retail
operations. Whether it’s a product recall, a promotional launch or a follow up
task from a district manager visit, you can keep track of task compliance in
every store.
Store operations analytics
TWO-WAY COMMUNICATION TO AND FROM STORES
Gives store teams the power to create their own tasks, for colleagues or
themselves. If something is broken in store or they need help, they can ask for
support from central operations or a head office team, and they can track what’s
been done.
Store Team Manager
TASKING FOR TEAMS
Send tasks to specific store departments, let store managers assign tasks to
their team or give store associates temporary access to the platform via QR
code.
Store communications
CLEAR AND TARGETED OPERATIONAL COMMS
Retail operations has never been so straightforward. The platform lets you send
the right information to the right store, at the right time; and it’s quick and
easy. From company news to urgent actions, it handles all communications and
presents them to stores in a smart and considered way. Stores can easily find
what they need, when they need it – rather than searching an intranet or asking
you to clarify.
Request a demo
Accessible content hub
ALL-IN-ONE PLACE
Every retailer has their own communication style. Whether you want to create a
central hub where stores can find retail apps and important files, a live
newsfeed with the latest comms from head office, or video channels to share “how
to” videos and product training – there’s a set up for all business
requirements.
Easy to access
KNOWLEDGE BASE
You can keep policies, how to guides and anything previously stored on an
intranet in one place. Share instructional content whilst maintaining a strong
brand identity and easily search for what you need, saving everyone time. It’s
easy to create and publish articles, and control access, so the right people are
seeing the right information.
Brand standards
VISUAL MERCHANDISING EXCELLENCE
Gain a transformational level of visibility with market leading tools for visual
merchandidng execution and brand compliance. Easily communicate Visual
Merchandising updates to stores and engage store teams with brand presentation,
so you can be sure your stores are perfect, faster.
Request a demo
Visual merchandising in retail store
PHOTO UPLOAD AND FEEDBACK
With a platform that works on any device, stores can access their VM guidelines
on the shop floor, take photos and upload them directly to Cegid Retail Store
Excellence to be reviewed centrally. Without having to visit the back office.
All photos uploaded by stores are pulled together for central review. Visual
merchandising and head office teams can add tasks directly to photos, so
feedback and follow up is clear, fast and easy.
Retail Visual merchandising software
SHARE BEST PRACTICE
Let your stores know what good looks like. By marking a photo as best practice,
the photo is shared across all stores so teams can see the standard they should
achieve, all while celebrating a job well done.
Compliance
CHECKS AND AUDITS YOU CAN COUNT ON
It’s never been more important to be sure stores are compliant with polices and
standards to keep teams and customers safe. But if you’re using paper checks for
health and safety audits, it’s impossible to know all your stores are compliant.
With digital tools for compliance, you can be assured that every store is
following procedures, without all the time and admin it takes to collate
responses.
Request a demo
Retail compliance audit
DIGITAL CHECKLISTS
Checklists are a great way to support repeated checks across stores, from
opening and closing walkthroughs to health and safety checks. Set up a checklist
schedule to make sure your checks are completed within a required timeframe.
Store Visit Checklist
COLLATE STRUCTURED DATA FROM STORES
Gather repeated, structured data from stores with Forms. Schedule forms daily,
weekly, monthly or adhoc to remind stores to submit responses when they are due.
Store operations analytics
COMPLIANCE REPORTING
Get full visibility of tasks for a more productive workforce. With StorIQ
central teams have access to a wide range of compliance reporting and they can
track completion rates and manage exceptions to drive productivity in store.
Team engagement with Academy
GIVE YOUR TEAMS THE TOOLS THEY NEED TO THRIVE
Engage and inspire your teams with our modern, intuitive mobile and social
learning tools. With rapid employee onboarding and effective training on brand
standards and product lines, you can empower your team to be better salespeople
– all while driving job satisfaction and improving employee retention.
Request a demo
Microlearning for retail
ACADEMY UPSKILLS TEAMS
Whether you’re looking to onboard new employees more quickly or simply want to
develop the skills of your existing team, Academy’s modern, intuitive e-learning
platform will revolutionise the way you educate and engage your workforce.
Brand and product knowledge training for store staff
BRAND AND PRODUCT ENGAGEMENT
It’s hard to engage teams remotely, particularly when it comes to product and
brand. Keep teams up to date with a suite of tools including video channels and
newsfeed, to make sure your teams are up to date on the latest initiatives from
head office.
Engaging training
FLEXIBLE LEARNING FORMATS
You can create highly visual, engaging courses and quizzes – quickly and easily.
Assign courses to the relevant employee groups so users can only see the courses
that are relevant to them. Also integrate social features like gamification to
motivate learning progression.
Workforce optimisation with retail activity planner
CO-ORDINATE RETAIL ACTIVITY ACROSS YOUR BUSINESS
Improve store profitability and staff efficiency. Give your management teams
oversight of the labour hours needed to complete operational tasks and control
over how stores spend their time.
Request a demo
Forecast labour demand
LABOUR BUDGETING AND FORECASTING
Plan your labour budget and stick to it. Retail Activity Planner gives tools for
labour budgeting you can plan and assign annual labour budgets by department or
activity. In-built reporting makes it easy to track actual labour hours vs
budget – giving you the insight you need to react to variances and manage to
budget.
Labour Planning
QUANTIFY THE TIME NEEDED FOR TASKS
Quantify the time needed for tasks a time in motion study, included in the
module. You will gain accurate information from your store estate to standardise
how long each type of task takes.
Plus it quantifies the type of activities stores are performing regularly. The
module can then roll it up to see which departments, task types or individual
tasks are taking time away from customers and sales-driving activity.
Store Labour Forecasting
CONNECT LABOUR PLANNING TO STORE ACTIVITY
Align your labour forecasting with your task management workflow so you can
improve the planning of staffing levels in store. Labour can be added to
communications, assigned to a department and tracked against their overall
budget. This means you can always have the right staff for the right activity.
"Cegid Retail Store Excellence streamlined lots of clunky processes to mke our
store managers lives easier and increasing their customer facing time. We had
lot of different information all in different places we put it all into one
place and make it our One-Stop destination for everything that we have,
everything that's Crew."
Steven Porter
Regional Business Manager UK & Ireland | Crew Clothing
LET CEGID GUIDE YOU
See our expert advice to reveal the full value of your business.
Access resources
Retail & Distribution
A DIGITAL BLUEPRINT FOR RETAIL BUSINESSES IN MAINLAND CHINA
Ebook 31 March 2023
Retail & Distribution
4 WAYS RETAILERS CAN ELEVATE THE IN-STORE CX WITH TECH
Ebook 30 March 2023
COMPLETE YOUR CEGID RETAIL STORE EXCELLENCE SOLUTION
CEGID RETAIL
A unified sales platform dedicated to retail activities, for an exceptional
shopping experience – maximum agility, anywhere in the world.
* Easily manage your omnichannel sales
* Maximize your stock availability
* Manage all your retail activities
* Secure & international SaaS solution
Discover
WOULD YOU LIKE TO KNOW MORE ABOUT CEGID RETAIL STORE EXCELLENCE?
Fill out the form and get a call back!
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简体中文(中国大陆)
Rest of the world
Global website (EN)
As a major player in companies’ digital transformation, Cegid offers companies
cloud business management solutions.
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STORIQ HAS JOINED CEGID!
With the acquisition of StorIQ by Cegid, today we open a new chapter in our
history. We continue to grow. Will you join us?
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