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DISCOVER MULTILINGUAL AI-POWERED SPEECH ANALYSIS
WITH THE HIGHEST TRANSCRIPTION ACCURACY FOR ARABIC DIALECTS

Discover a groundbreaking platform designed to digitize the contact center needs
of finance institutions worldwide.



Qorden is an avant-garde platform built to improve profitability & customer
experiences across industries with its AI speech analytics.
We revolutionize call analytics across languages and within any dialect.

In a world of 3-5% call monitoring, Qorden provides 100%

Book a Demo



QORDEN AI SPEECH ANALYTICS: BRIDGING INDUSTRIES AND CONVERSATIONS

Qorden’s unwavering commitment to adhering to regulatory compliance, combating
reputational risk, and championing efficiency make it the ultimate choice in
AI-based speech analytics to date.


RISK MITIGATION

SAFEGUARDING REPUTATION: REDUCE COMPLIANCE RISKS BY 55%+

Is your financial institution under the constant scrutiny of stringent
regulations?

Qorden AI safeguards your financial integrity through real-time AI guidance and
100% call monitoring, proactively reducing compliance risks by 55%+.

Our Real-time Assist Modal guides agents and customers in every call, ensuring
on-track conversations.

With Qorden AI, you can raise compliance red flags when risky speech is detected
to ensure corrective measures are taken in a timely manner before the damage is
done. This surveillance prevents compliance breaches, safeguards reputation, and
avoids costly fines.

Our comprehensive compliance monitoring, allows you to align with current
operations, adapt to regulatory changes, and meet expansion needs. With Qorden
AI, you have a dedicated partner in risk mitigation. Take control of your
institution’s future, one compliant conversation at a time.


REVENUE GENERATION

UNLOCK UP TO 30% FINANCIAL GROWTH WITH QORDEN AI



Use AI-powered real-time coaching to guide your agents on every call and empower
them to address inquiries confidently. That way, they can identify upsell or
cross-sell opportunities and pitch relevant financial products at the right
moment.

The result? A unified brand image, ensuring consistent messaging when it comes
to compliance, product information, and delivering on key selling points in
every conversation.

Well-trained agents who adhere to complaince requirements and are proficient
with complex financial products contribute to cumulative revenue growth.

Set custom KPIs through Moments Detection*, monitor performance, and optimize
sales strategies with data-driven decisions. Gain a competitive edge and adapt
to market dynamics with Qorden’s features, revolutionizing your financial
performance with a 30% boost in revenues!

*Moments Detection: multiple keywords, phrases, or instances in calls being
captured to measure important KPIs.




BUSINESS-BOOSTING BENEFITS

%


REDUCTION IN COMPLIANCE RISKS

%


REDUCTION IN OPERATIONAL COSTS BY AUTO QA

%


REVENUE UPLIFT BY REAL TIME & AUTO COACHING


OPERATIONAL EFFICIENCY

30% REDUCTION IN OPERATIONAL COSTS WITH QORDEN’S QUALITY ASSURANCE

Unlock peak operational efficiency for your financial institution’s contact
center with Qorden’s cutting-edge Quality Assurance (QA) solutions.

Qorden AI offers multilingual Auto QA with AI-driven speech recognition,
analyzing 100% of customer-agent calls. You can also customize QA processes for
regional compliance and adapt to changing regulations with data-driven
strategies, reducing compliance risks, reputation pitfalls, and penalties.

Qorden’s multilingual Auto QA simplifies data-driven decisions when it comes to
customer service, product development, and investments. You’ll be proactively
addressing financial risks, and ensuring high-quality customer interactions,
regardless of language.

Automate QA, achieve 100% call monitoring, slash operational costs by 30%, and
optimize resource allocation while maintaining agility and service standards in
a highly regulated industry.


COST SAVING

BOOST PRODUCTIVITY BY 20% WITH QORDEN SUMMARIZER FOR COST SAVINGS


By automating post-call manual work using Qorden Summarizer, your agents can
redirect their focus to core tasks and customer interactions, resulting in a
remarkable 20% reduction in post-call work. This efficiency translates to a
reduction in Average Handle Time (AHT), as call summarization and manual
note-taking become obsolete.

Revolutionize your financial contact center operations with Qorden’s Summarizer,
designed to drive cost savings and enhance efficiency.

Faster call resolutions not only reduce customer wait times but also elevate
overall customer satisfaction (CSAT). By automating post-call work, your
financial institution’s contact center can handle increased customer volumes
without the need for a significant staff increase.

As your financial institution expands to serve a broader customer base, Qorden’s
Summarizer scales seamlessly with you. Ensure that post-call work remains
manageable, even as call volumes surge.




LIGHTSPEED ANALYSIS

BUNLOCK MULTILINGUAL SPEECH ANALYTICS FOR LOW-RISK CONTACT CENTERS

Qorden’s Multilingual Speech Analytics is your strategic advantage in the
finance industry.

Surpassing industry standards, our Arabic transcription boasts up to 90%
accuracy in local dialects. These precise transcriptions go beyond compliance;
they form the cornerstone for understanding customer needs and extracting
invaluable insights from every call.

In the global financial industry, engaging with diverse linguistic backgrounds
is the norm. Qorden’s Multilingual 100% Call Transcription removes language
barriers, enabling seamless communication. This feature is particularly
invaluable for international banks and institutions with a worldwide presence.

Our multilingual solution guarantees that call transcription and analysis can
seamlessly scale to meet growing demands while upholding outstanding accuracy.


SUCCESS STORIES FROM OUR CLIENTS

DAVID C.
Chief Technology Officer

"Telecom moves at lightning speed, and Qorden ensures our decisions do too. With
the ability to monitor KPIs, track Moments, and access insights instantly, our
decision-making has become more comprehensive and agile."

MOHAMAD H.
Sales Director

"As a sales director in the Middle East, the challenge of handling multilingual
sales content, especially Arabic, was daunting. Qorden's ability to provide
accurate multilingual call analysis has been a game-changer. We now communicate
seamlessly with our Arabic-speaking clients, ensuring every interaction is
understood and effective. This has not only expanded our global reach but also
led to a significant increase in sales".

LEAH O.
Compliance Officer

“Government compliance is non-negotiable. Qorden's real-time monitoring has
significantly reduced our compliance risks. It's like having an extra set of
eyes on every conversation. Our citizens trust us more, and we've solidified our
reputation as a trustworthy government entity.”

RAM M.
Sales Officer

"Qorden has been a game-changer for our sales team. Our sales force is operating
at maximum efficiency, and the impact on our bottom line has been remarkable.
Qorden truly empowers sales teams to work smarter and achieve more."

KAMEL M.
Finance Manager

"Qorden has been a game-changer for our finance team. The automated quality
assurance processes alone led to a 30% reduction in operational costs, allowing
us to allocate resources more efficiently. The advanced speech analytics
capabilities have truly transformed the way we operate. We’re very happy with
the results."

DAVID C.
Chief Technology Officer

"Telecom moves at lightning speed, and Qorden ensures our decisions do too. With
the ability to monitor KPIs, track Moments, and access insights instantly, our
decision-making has become more comprehensive and agile."

MOHAMAD H.
Sales Director

"As a sales director in the Middle East, the challenge of handling multilingual
sales content, especially Arabic, was daunting. Qorden's ability to provide
accurate multilingual call analysis has been a game-changer. We now communicate
seamlessly with our Arabic-speaking clients, ensuring every interaction is
understood and effective. This has not only expanded our global reach but also
led to a significant increase in sales".

LEAH O.
Compliance Officer

“Government compliance is non-negotiable. Qorden's real-time monitoring has
significantly reduced our compliance risks. It's like having an extra set of
eyes on every conversation. Our citizens trust us more, and we've solidified our
reputation as a trustworthy government entity.”

RAM M.
Sales Officer

"Qorden has been a game-changer for our sales team. Our sales force is operating
at maximum efficiency, and the impact on our bottom line has been remarkable.
Qorden truly empowers sales teams to work smarter and achieve more."

KAMEL M.
Finance Manager

"Qorden has been a game-changer for our finance team. The automated quality
assurance processes alone led to a 30% reduction in operational costs, allowing
us to allocate resources more efficiently. The advanced speech analytics
capabilities have truly transformed the way we operate. We’re very happy with
the results."

DAVID C.
Chief Technology Officer

"Telecom moves at lightning speed, and Qorden ensures our decisions do too. With
the ability to monitor KPIs, track Moments, and access insights instantly, our
decision-making has become more comprehensive and agile."





DIMA J.
Customer Support Specialist

"Our support team deals with a high call volume, and Qorden has been a
game-changer. It's not just about improving CSAT scores; it's about streamlining
our operations. With Qorden, we're now more efficient, more productive, and more
customer-focused."

AHMED S.
Public Affairs Director

"Qorden's remarkable multi-lingual prowess has seamlessly bridged language
barriers, including various dialects and Arabic, in our diverse community. It
has swiftly become the cornerstone of our strategy for ensuring every citizen
interaction is both positive and compliant.”

MARK T.
Customer Support Analyst

"Monitoring KPIs and tracking Moments has never been easier. Qorden's real-time
dashboards are a lifesaver, putting the data we need right at our fingertips.
It's not just a tool; it's our competitive edge."

SARAH S.
Chief Financial Officer

“Using Qorden for our finance operations has been a breath of fresh air. It's
like having an AI assistant that helps us maintain compliance but also does a
lot of the heavy lifting. With a 30% reduction in operational costs and 20% less
manual work for our agents, it's safe to say we've streamlined our processes
significantly. Plus, our team loves how user-friendly it is.”

MARIAM T.
Director of Operations

"Now, we can monitor and analyze 100% of our calls, giving us unparalleled
insights into agent performance. Qorden's solution is tailor-made for telecom,
and it's transformed how we operate."

DIMA J.
Customer Support Specialist

"Our support team deals with a high call volume, and Qorden has been a
game-changer. It's not just about improving CSAT scores; it's about streamlining
our operations. With Qorden, we're now more efficient, more productive, and more
customer-focused."

AHMED S.
Public Affairs Director

"Qorden's remarkable multi-lingual prowess has seamlessly bridged language
barriers, including various dialects and Arabic, in our diverse community. It
has swiftly become the cornerstone of our strategy for ensuring every citizen
interaction is both positive and compliant.”

MARK T.
Customer Support Analyst

"Monitoring KPIs and tracking Moments has never been easier. Qorden's real-time
dashboards are a lifesaver, putting the data we need right at our fingertips.
It's not just a tool; it's our competitive edge."

SARAH S.
Chief Financial Officer

“Using Qorden for our finance operations has been a breath of fresh air. It's
like having an AI assistant that helps us maintain compliance but also does a
lot of the heavy lifting. With a 30% reduction in operational costs and 20% less
manual work for our agents, it's safe to say we've streamlined our processes
significantly. Plus, our team loves how user-friendly it is.”

MARIAM T.
Director of Operations

"Now, we can monitor and analyze 100% of our calls, giving us unparalleled
insights into agent performance. Qorden's solution is tailor-made for telecom,
and it's transformed how we operate."

DIMA J.
Customer Support Specialist

"Our support team deals with a high call volume, and Qorden has been a
game-changer. It's not just about improving CSAT scores; it's about streamlining
our operations. With Qorden, we're now more efficient, more productive, and more
customer-focused."




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Our team of experts is ready to tailor our solutions to your unique needs and
answer all your questions. Don't wait. Revolutionize your business with Qorden
AI now!

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