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Submitted URL: https://www.amazon.com/gp/f.html?C=3NMUGRJ46TVE2&K=1CG0K5BJXA91X&M=urn:rtn:msg:20240512215340b246b42672544c64867f507f7c...
Effective URL: https://www.amazon.com/ask/guidelines/seller/ref=pe_527950_119438850_gl
Submission: On May 14 via manual from IN — Scanned from DE
Effective URL: https://www.amazon.com/ask/guidelines/seller/ref=pe_527950_119438850_gl
Submission: On May 14 via manual from IN — Scanned from DE
Form analysis
2 forms found in the DOMName: site-search — GET /s/ref=nb_sb_noss
<form id="nav-search-bar-form" accept-charset="utf-8" action="/s/ref=nb_sb_noss" class="nav-searchbar nav-progressive-attribute" method="GET" name="site-search" role="search">
<div class="nav-left">
<div id="nav-search-dropdown-card">
<div class="nav-search-scope nav-sprite">
<div class="nav-search-facade" data-value="search-alias=aps">
<span id="nav-search-label-id" class="nav-search-label nav-progressive-content">All</span>
<i class="nav-icon"></i>
</div>
<label id="searchDropdownDescription" for="searchDropdownBox" class="nav-progressive-attribute" style="display:none">Select the department you want to search in</label>
<select aria-describedby="searchDropdownDescription" class="nav-search-dropdown searchSelect nav-progressive-attrubute nav-progressive-search-dropdown" data-nav-digest="k+fyIAyB82R9jVEmroQ0OWwSW3A=" data-nav-selected="0"
id="searchDropdownBox" name="url" style="display: block;" tabindex="0" title="Search in">
<option selected="selected" value="search-alias=aps">All Departments</option>
<option value="search-alias=arts-crafts-intl-ship">Arts & Crafts</option>
<option value="search-alias=automotive-intl-ship">Automotive</option>
<option value="search-alias=baby-products-intl-ship">Baby</option>
<option value="search-alias=beauty-intl-ship">Beauty & Personal Care</option>
<option value="search-alias=stripbooks-intl-ship">Books</option>
<option value="search-alias=fashion-boys-intl-ship">Boys' Fashion</option>
<option value="search-alias=computers-intl-ship">Computers</option>
<option value="search-alias=deals-intl-ship">Deals</option>
<option value="search-alias=digital-music">Digital Music</option>
<option value="search-alias=electronics-intl-ship">Electronics</option>
<option value="search-alias=fashion-girls-intl-ship">Girls' Fashion</option>
<option value="search-alias=hpc-intl-ship">Health & Household</option>
<option value="search-alias=kitchen-intl-ship">Home & Kitchen</option>
<option value="search-alias=industrial-intl-ship">Industrial & Scientific</option>
<option value="search-alias=digital-text">Kindle Store</option>
<option value="search-alias=luggage-intl-ship">Luggage</option>
<option value="search-alias=fashion-mens-intl-ship">Men's Fashion</option>
<option value="search-alias=movies-tv-intl-ship">Movies & TV</option>
<option value="search-alias=music-intl-ship">Music, CDs & Vinyl</option>
<option value="search-alias=pets-intl-ship">Pet Supplies</option>
<option value="search-alias=instant-video">Prime Video</option>
<option value="search-alias=software-intl-ship">Software</option>
<option value="search-alias=sporting-intl-ship">Sports & Outdoors</option>
<option value="search-alias=tools-intl-ship">Tools & Home Improvement</option>
<option value="search-alias=toys-and-games-intl-ship">Toys & Games</option>
<option value="search-alias=videogames-intl-ship">Video Games</option>
<option value="search-alias=fashion-womens-intl-ship">Women's Fashion</option>
</select>
</div>
</div>
</div>
<div class="nav-fill">
<div class="nav-search-field ">
<label for="twotabsearchtextbox" style="display: none;">Search Amazon</label>
<input type="text" id="twotabsearchtextbox" value="" name="field-keywords" autocomplete="off" placeholder="Search Amazon" class="nav-input nav-progressive-attribute" dir="auto" tabindex="0" aria-label="Search Amazon" spellcheck="false">
</div>
<div id="nav-iss-attach"></div>
</div>
<div class="nav-right">
<div class="nav-search-submit nav-sprite">
<span id="nav-search-submit-text" class="nav-search-submit-text nav-sprite nav-progressive-attribute" aria-label="Go">
<input id="nav-search-submit-button" type="submit" class="nav-input nav-progressive-attribute" value="Go" tabindex="0">
</span>
</div>
</div>
</form>
Name: ue_backdetect — get
<form name="ue_backdetect" action="get"><input type="hidden" name="ue_back" value="2"></form>
Text Content
Skip to main content .us Deliver to Germany All Select the department you want to search in All Departments Arts & Crafts Automotive Baby Beauty & Personal Care Books Boys' Fashion Computers Deals Digital Music Electronics Girls' Fashion Health & Household Home & Kitchen Industrial & Scientific Kindle Store Luggage Men's Fashion Movies & TV Music, CDs & Vinyl Pet Supplies Prime Video Software Sports & Outdoors Tools & Home Improvement Toys & Games Video Games Women's Fashion Search Amazon EN Hello, sign in Account & Lists Returns & Orders 0 Cart Sign in New customer? Start here. Your Lists Create a List Find a List or Registry Your Account Account Orders Recommendations Browsing History Watchlist Video Purchases & Rentals Kindle Unlimited Content & Devices Subscribe & Save Items Memberships & Subscriptions Music Library Sign in New customer? Start here. All INTERNATIONAL SHOPPING TRANSITION ALERT We're showing you items that ship to Germany. To see items that ship to a different country, change your delivery address. Dismiss Change Address Today's Deals Customer Service Registry Gift Cards Sell Disability Customer Support Seller Answer Guidelines Why am I receiving customer questions? A customer recently asked a question about one of your products. To ensure that our shoppers have information to make an informed buying decision, we route these questions to people who we think may be best able to answer . When we believe that the question would be best answered by the product's seller, we will route the question to you. Your answer should help inform the customer. Why should I answer? * People like to be informed before making purchase decisions. When you provide customers with answers, you help ensure their shopping experience is a great one by getting them the information they want. In addition to improving their shopping experience, getting a quick answer to a question makes customers more likely to buy than customers who did not get an answer. * We display previous questions and answers about the product so future visitors can also benefit from viewing your answers. Do I have to answer? No. While we encourage our sellers to provide world class customer support for all the products they sell on our platform, you are not obligated to participate in this feature. Your participation and responses do not affect your seller ratings or other metrics. If you do not know the answer to the question, we ask that you refrain from responding. Content that does not answer the question will be removed from the website. How do I turn off email notifications? If you decide that you no longer want to receive question notifications, you can always unsubscribe by clicking on the opt-out link at the bottom of the email. Do you expose my email address or other contact information to the customer? * We do not give your email address to Amazon customers when you respond to customer questions. To acknowledge your response, your answer will have a "seller answer" label and a link to your seller profile page. * If the customer wants to reach you directly, you should encourage them to contact you through the 'Contact the Seller' link. How should I answer? We want customers to get the information they need to make an informed buying decision, and we'd love your help doing that. Seller answers are most effective when they follow these guidelines: * Be informative: Directly answer the customer's question by providing information about the product or purchasing process. Remember that answers are shown publicly and also help other customers make informed buying decisions. * Be specific: Your answer should be tailored to the question. It is more helpful to personalize the answer to the experience of the asking customer and answer specific concerns than to provide a boilerplate response. * Be respectful: Sincerely attempt to help the asking customer or other customers reading the answer. What's not allowed? Amazon is pleased to provide this feature for you to share your knowledge and expertise as the seller of the product. To retain this privilege, all we ask is that you follow a few simple guidelines. What not to include: * Responses that do not contain an answer. If you receive a question that you are unable to accurately answer, simply ignore the question. * Boilerplate responses on multiple questions. It is more helpful to tailor your answer to each question. * Links to any website, including your own, for promotional or malicious purposes. Website links to better explain answers, such as directing the customer to supporting pictures or owners' manuals, are allowed only when clarifying an answer. * Ongoing support dialogues. You should either attempt to answer the question with best intent or not answer at all. * Content that impersonates any other person or entity. Answer only as a representative of your store. * Seller logos if they contain or display a link to the seller's website. * Any marketing message or promotion. * Any promotion for additional products or referral to third-party products or promotions. * Profanity, obscenities, or spiteful remarks. * Insults of other groups or individuals. * Personal information including phone numbers, e-mail addresses, or physical addresses. * Commercial content such as advertising, promotions, or solicitations. * Content that infringes the intellectual property rights or other proprietary rights of others, including copyright, trademark, patent, or trade secrets. * Content that would violate or facilitate the violation of any applicable law or your seller agreement. We review each seller answer to ensure it meets the standards above. If an answer violates any of these guidelines, it will be removed from the website. We may stop sending you questions from customers if you repeatedly violate our guidelines, which are subject to change. See personalized recommendations Sign in New customer? Start here. Your recently viewed items and featured recommendations › View or edit your browsing history After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Your recently viewed items and featured recommendations › View or edit your browsing history After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. 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