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Skip to page content Skip to main content University of Maryland * School Colleges & Schools * Gift Make A Gift IT SERVICE DESK FIND SOLUTIONS AND REPORT ISSUES IT SERVICE DESK FIND SOLUTIONS AND REPORT ISSUES Toggle navigation * Service Catalog * Support Articles * Get Support * My Cases * Service Status * Live Chat * Log in ITSC SERVICE PORTAL ALERTS Set Up a Recovery Phone SET UP A RECOVERY PHONE Registering a mobile device to be used as your verified phone can make self-service Directory passphrase resets easier. The phone must be able to receive SMS/text messages. Once set up, should you forget your Directory password, you can reset it without contacting the IT Service Desk. Read More Previous Next HOW MAY WE HELP YOU? Advance search options SERVICE CATALOG SUPPORT ARTICLES GET SUPPORT SHOP TERRAPIN TECH DOWNLOAD SOFTWARE MY CASES Quick Links: * Manage your directory password * Activate New Directory Account * Reset your voicemail * Report phishing/security issue * Service Logins * Manage your directory password * Activate New Directory Account * Reset your voicemail PIN/password * Report phishing/security issue * Service Logins Quick Links: * Manage your directory password * Activate New Directory Account * Reset your voicemail * Report phishing/security issue * Service Logins Popular Requests: Non-Production Drupal Uptime Enrollment Management - OSFA and OUA requests DBA Request Sponsored Student Accounts-UMD G Suite GAFE Service Decommission Non-Production Drupal Uptime Enrollment Management - OSFA and OUA requests DBA Request Sponsored Student Accounts-UMD G Suite GAFE Service Decommission Popular Requests: Non-Production Drupal Uptime Enrollment Management - OSFA and OUA requests DBA Request Sponsored Student Accounts-UMD G Suite GAFE Service Decommission Division of Information Technology | University of Maryland | 301.405.1500 | itsupport@umd.edu | Web Accessibility | Privacy Notice © 2023 All rights reserved Chat With Us Chat