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EPISODE
7
How a Transformation Office Can Help Unlock Your Strategy


The role Strategy and Operations plays in building successful companies is more
important than ever before. As companies continue emphasizing the importance of
building a world-class team to serve as a competitive advantage, we are seeing a
rise not only in new roles, but entirely new teams within Strategy and
Operations departments. 

In particular, the wild success of the Chief of Staff role for many companies
brings forth the question, ‘How do we amplify the impact of this position across
more areas of the business?’

As a former Chief of Staff, Jordan Gift had the opportunity to bring this
question to life at BeyondTrust, stepping into the position of Director of
Strategic Initiatives to help lay the foundation for the company's
Transformation Office.  

On this episode of Aspiring Ops, Jordan shares her journey into the Chief of
Staff role at BeyondTrust, and how it led to her role as Director of Strategic
Initiatives in the Transformation Office. She also highlights the impact the
Transformation Office has within the business, and how the team has helped
unlock the company’s strategy and drive alignment.  

Whether you are stepping into a Chief of Staff role for the first time, or
you’re a seasoned Strategy and Operations leader evaluating the impact of
creating a Transformation Office, Jordan’s insights provide direction along
every step of the Strategy and Operations journey. 

‍



‍


OUR TAKEAWAY

For many companies, the concept of a Transformation Office might be fairly new,
and somewhat ambiguous as to what it entails. However, one thing that is
becoming more apparent is the need for companies to optimize both their strategy
and the delivery of the strategy itself.

At BeyondTrust, the Transformation Office plays a critical role in bridging the
gap between vision and execution, working alongside the executive team to help
bring this to life during the Strategic Planning process. 

Jordan shares that for her and BeyondTrust, it’s been important to set a
structure for how the Transformation Office operates throughout the business.
Julie Jones, VP of Strategic Initiatives at BeyondTrust, has shaped what this
structure looks like for their team, and breaks down the key roles of the
Transformation Office into four phases: 

 * Development of an Initiative 
 * Planning 
 * Implementation 
 * Execution 

This structure not only lends itself to how the Transformation Office plays a
critical role in Strategic Planning, but how the BeyondTrust team communicates
the ‘why’ behind the plan to team members. Further, it enables the
Transformation Office to partner alongside key stakeholders to help develop
initiatives at the onset, rather than waiting until they are trying to be
executed upon and playing catch up. 

As Jordan points out, “When we started the Transformation Office, we were really
heavy in the fourth bucket around Execution. Now, we’ve started to move the
needle on being on the leading edge of initiatives. People come to us now when
they’re thinking about a project, objective, or initiative, instead of in the
execution phase, which can be a little more tedious and have more tactical
issues if the leader hasn’t had support along the way.” 

With the continued investment into new teams like a Transformation Office or
Catalyst Team, companies need to understand how these teams can unlock growth
within the company and partner alongside team members in a meaningful way. For
Jordan, Julie, and the BeyondTrust team, it’s clear that a culture of
operational excellence is something that will continue fueling growth in 2022
and beyond. 

‍

Interested in learning more about BeyondTrust? Check out their site here.

Want to learn more about how Elate is working with today’s leading strategy and
ops executives? Request a demo today.

‍

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