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Text Content

OHIO STATE NAV BAR

Skip to main content

The Ohio State University

 * Help
 * BuckeyeLink
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Office of Technology and Digital Innovation



MAIN MENU

Use ENTER key to expand menu items or activate links for items that do not
expand.

Use SPACE key to activate any menu link.

 * About Us
   * Leadership
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   * News
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   * University Mission and Vision
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   * Current Openings
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   * Our Values
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 * Help
   * IT for Instructors and Staff
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SEARCH FORM

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BREADCRUMB NAVIGATION

 * Home
 * Help


IT HELP AND SUPPORT


PHONE AND ONLINE SUPPORT

The IT Service Desk offers 24-hour support, seven days a week.

 * Phone: 614-688-4357 (HELP)

 * Email: ServiceDesk@osu.edu

 * Self Service and chat support: go.osu.edu/IT (link is external)

 


IN-PERSON SUPPORT

Note: In an effort to support the health and safety of university faculty,
staff, and students, BuckeyeBar locations are open by appointment only. If
in-person support is required at a BuckeyeBar, you can schedule an appointment
using our bookings page at go.osu.edu/BBarBooking (link is external). If you are
unable to complete the booking form, please contact us at 614-688-4357 or
ServiceDesk@osu.edu and we will complete the booking on your behalf within one
business day. On all Ohio State campuses, we encourage you to reach out for
remote assistance via phone, email or Self Service. When necessary, all
in-person support will be provided in alignment with the university's safe and
healthy guidelines (link is external).

Columbus


BUCKEYEBAR AT THOMPSON LIBRARY

1858 Neil Ave Mall - 60A

The BuckeyeBar at Thompson Library is open by appointment only. If in-person
support is required at a BuckeyeBar, you can schedule an appointment using our
bookings page at go.osu.edu/BBarBooking (link is external). If you are unable to
complete the booking form, please contact us at 614-688-4357 or
ServiceDesk@osu.edu and we will complete the booking on your behalf within one
business day.

Lima


BUCKEYEBAR

340 Galvin Hall

Monday - Friday: 9 a.m. - 4 p.m.

Phone: 567-242-7444 

Mansfield


BUCKEYEBAR AT BROMFIELD LIBRARY (CONARD HALL)

1660 University Drive

Open By Appointment. Visit go.osu.edu/BBarMans (link is external) to schedule an
appointment.

The Mansfield Staff & Faculty Help Line provides rapid response for employees
with urgent technological needs: 419-755-4357 (HELP)

Marion


BUCKEYEBAR

220 Marion Campus Library (LC)

Monday - Thursday: 8 a.m. - 8 p.m.
Friday: 8 a.m. - 5 p.m.

Phone: 614-688-4357 (HELP)
Support for device Wi-Fi connectivity, university-provided software installation
or Digital Flagship device support

Newark


196 FOUNDERS HALL HELP DESK

Monday - Friday: 7:30 a.m. - 5 p.m.
Phone: 740-366-9244

 


WARNER WELCOME DESK

Closed through summer
Phone: 740-366-9244

Wooster


BUCKEYEBAR AT ATI LIBRARY

Monday - Friday: 9 a.m. - 11 a.m. and 1 p.m. - 3 p.m. (closed during breaks and
holidays)
Phone: 614-514-4848 (IT4U)

 


IT SERVICE DESK AT RESEARCH SERVICES

Monday - Friday: 8 a.m. - 5 p.m.

 

System Status
Accessibility Help Line

The Accessibility Help Line is dedicated to assisting faculty, staff, students
and sponsored guests who encounter accessibility issues with any of the systems
or applications maintained by the Office of the Chief Information Officer.

Phone: 614-292-5000

eLearning Support

Find eLearning tool (including CarmenCanvas) and teaching support points of
contact on the Teaching and Learning Resource Center (link is external).




IT for Students

Find getting started and tech essentials for students

IT for Instructors and Staff

Find getting started and tech essentials for employees




Office of Technology and Digital Innovation

100 Mount Hall | 1050 Carmack Road | Columbus, Ohio 43210

Phone: 614-688-4357

Email: OTDI@osu.edu

 * Facebook link for Office of Technology and Digital Innovation
 * Twitter link for Office of Technology and Digital Innovation
 * YouTube link for Office of Technology and Digital Innovation
 * LinkedIn link for Office of Technology and Digital Innovation
 * Instagram link for Office of Technology and Digital Innovation

Staff Site

 


ACCESSIBILITY STATEMENT

If you have a disability and experience difficulty accessing this content,
please call the Accessibility Helpline at 614-292-5000.

 

Privacy Statement (link is external)





PRIVACY PREFERENCE CENTER




 * WHAT ARE COOKIES?


 * STRICTLY NECESSARY COOKIES


 * PERFORMANCE COOKIES


 * FUNCTIONAL COOKIES


 * TARGETING COOKIES


WHAT ARE COOKIES?



A cookie is a small text-based file placed on your device after you visit a
website.

We use different types of cookies to:

 * Help us learn more about how people use our websites, so we can make our
   sites more useful
 * Deliver content that is meaningful to your while you are on our website.
 * Deliver advertising about Ohio State to your after you leave our website.
 * Discover if the links provided in our emails are useful to you.
 * Transfer information you’ve selected from one page to another on our site.
 * Operate the functionality of our website as planned.
 * Conduct other similar or related activities.

COOKIE ORIGINS

First party cookies are cookies that Ohio State sets when you visit our website.
We use these to make your experience on our website better and to ensure our
website functions as expected. Only Ohio State can access this data.

Third party cookies are cookies from third parties that we place on our website.
We use these to track our advertising effectiveness, improve advertising we may
deliver to you after you leave our site and support your experience on our site.
The third parties do have access to this data, often the pages you visited on
our website and your location.

COOKIE DURATION

A session cookie is temporarily stored in your browser on your computer, phone
or other device. It is deleted after you leave the website or when you close the
browser.

A persistent cookie is stored in your browser on your computer, phone or other
device. It is active until you delete it or it expires.




STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for our website and services to work as you’d
expect.

Cookies Details‎


PERFORMANCE COOKIES

Always Active

We use these to ensure our site is working and fix errors. We also use these to
try new ideas.

Cookies Details‎


FUNCTIONAL COOKIES

Always Active

These help us customize your site experience using your previous behavior and
choices as our guide.

Cookies Details‎


TARGETING COOKIES

Always Active

We place advertising cookies on our site on behalf of third parties we work
with. These send information about your behavior on our site to advertisers so
we can provide Ohio State ads to you on other websites. Some third parties may
pair this with your behaviors outside of the Ohio State website to further
personalize the ads you receive. These are third party, persistent cookies. If
you’ve already deployed an ad blocker on your browser, you will not receive
these cookies.

Cookies Details‎


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