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Unified-CXM Platform
Modern CareModern ResearchModern Sales & EngagementModern Marketing &
AdvertisingPlatformAll Products

The first platform purpose-built for unified customer experience management
(Unified-CXM) and trusted by the enterprise. What is Unified-CXM?

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MODERN CARE

The world's leading digital-first, proactive customer experience solution.
Overview
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Unified Care

Manage customer care on 30+ digital channels from one AI-powered platform

Self-Service Community

Build & manage an online community integrated into your Care strategy

Live Chat

Respond faster with personalized, data-driven 1:1 customer support

Conversational AI and Bots

Reduce costs by automating routine inquiries with conversational AI bots

Contact Center Intelligence

AI-powered, real-time data and insights that fuel proactive customer care

Contact Center Automation

Automate workflows and processes — and drive more first-contact resolutions

Agent Assist

Analyze conversations instantly & surface predictions, suggestions & alerts

Knowledge Base

Empower agents and customers with direct access to the answers they need

MODERN RESEARCH

Make decisions informed by proactive, AI-powered research, based on the most
complete set of customer experience data.
Overview
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Social Listening

Real-time voice of customer insights on digital and traditional channels

Competitive Insights & Benchmarking

Analyze your content’s performance vs. competitors and best-in-class brands

Product Insights

AI insights from reviews & social: How customers feel about your products

Location Insights

Real-time, location-based analysis of face-to-face brand experiences

Visual Insights

Real-time visual intelligence that powers meaningful connections on digital

Media Monitoring & Analytics

Connect stories across social & news for a complete measure of earned media

Modern Research Lite

Start uncovering insights with a free 30-day trial. No credit card required.

MODERN SALES & ENGAGEMENT

Deliver a positive experience that’s true to your brand — no matter where your
customers go digitally.
Overview
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Social Publishing & Engagement

Plan, manage & measure brand content across 30+ channels from one platform

Distributed

Empower distributed teams to deliver on-brand social experiences

Conversational Commerce

Turn social into a revenue driver with a 1:1 chat-based commerce experience

Ratings & Reviews

Transform valuable consumer insights into conversion-driving assets

MODERN MARKETING & ADVERTISING

Build and protect your brand’s reputation, and take action at every point in the
marketing lifecycle.
Overview
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Explore Modern Marketing's & Advertising's Products

Campaign Planning & Content Marketing

Save time, manage brand risk, and increase ROI with AI-powered insights

Marketing Analytics

Get a unified view of campaign performance on 30+ channels & 3rd party data

Advocacy

Encourage, measure, and optimize employee advocacy for your brand on social

Social Advertising

Increase your ROAS, fuel collaboration, reduce risk, and unify reporting

PLATFORM

The only Unified-CXM platform for enterprises powered by industry-leading AI.
Overview

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Active Data Retention

Ensure compliance and fuel reporting by securely storing up to 84 months of
customer data.

AI Studio

Create customized, powerful AI text classification models easily — without
coding.

APIs

Leverage robust RESTful web service APIs to integrate data and execute processes
with external systems.

Integrations

Extend the impact of Unified-CXM by connecting to all of your most crucial
third-party systems.

Sandbox

Experiment and learn in an isolated test setting that mimics your live
production environment.

ALL PRODUCTS

31 products. 4 robust product suites. All on the only Unified-CXM platform.
Explore All Products

Popular Use Cases

Customer Service

Deliver seamless customer service experiences across 30+ digital channels

Help Desk

30+ channels of AI-powered analysis, prediction & suggestions—in one place

Social Listening

Real-time voice of customer insights on digital and traditional channels

Campaign Planning & Content Marketing

Save time, manage brand risk, and increase ROI with AI-powered insights

Social Media Automation

Plan, manage & measure brand content across 30+ channels from one platform

Online Communities

Help customers learn from each other — and reduce agent workloads

Social Suites

Consolidate all of your social media needs on the only unified social suite

Social Advertising

Increase your ROAS, fuel collaboration, reduce risk, and unify reporting

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Exclusive study commissioned by Sprinklr reveals that Modern Care delivers up to
210% ROI.

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Business-critical insights and reporting — get started for free.

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Forrester evaluated the top Sales Social Engagement Solutions...

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Named a Leader: 2021 Gartner Magic Quadrant for Content Marketing Platforms

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Named a Leader in The Forrester Wave™: Social Suites, Q3 2021

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Turn customer feedback into actionable insights that can improve products

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Unified-CXM
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CAREERS AT SPRINKLR


YOU NEVER FORGET HOW SOMEONE MAKES YOU FEEL.



At Sprinklr, we’re in the business of making people happier. Our revolutionary
platform helps companies create better experiences that make customers happier
at every turn — and every day, we bring career experiences to life that mirror
that same sense of passion and purpose.

EXPLORE JOBS



OUR CULTURE



We’re on a mission to help every organization on the planet create unified
experiences that make customers happier. That customer obsession mirrors our
commitment to our own people — to treating them like family, and to sharing a
culture that reflects our values.


THE SPRINKLR WAY

Be fearless


Our vision is to be the world’s most loved enterprise software company — and to
make it happen, we must be willing to take risks, learn from mistakes, and keep
our focus on the future.


Sprinkle, don’t shout. Keep moving forward.


Substance speaks louder than noise — so we conduct ourselves with quiet
confidence, poise, and respect. Forward is the direction of success.


Fix it, don’t complain.


We’re a team of doers, strong and steadfast, focused on solving problems — not
just identifying them.


Never ever give up.


Challenges are inevitable, but we believe we can achieve anything we put our
minds to — so we maintain the relentless positivity to keep driving ahead.
Perseverance is everything.


Passionately genuinely care.


We care about our work, and the people we work with — and because we believe in
our mission, we act with sincerity, passion, and purpose.




FIND YOUR TEAM



No matter your area of expertise, there’s a place for you at Sprinklr. Search
our current openings by department to see where your talents fit.

SALES


Explore Positions

CUSTOMER DELIGHT


Explore Positions

ENGINEERING


Explore Positions

MARKETING


Explore Positions

IT & TECHOPS


Explore Positions

FINANCE


Explore Positions

EXECUTIVES


Explore Positions

CULTURE & TALENT


Explore Positions

INTERNSHIPS


Explore Positions

EXPLORE CURRENT OPENINGS



We can’t wait to meet you.

Search Jobs


OUR PEOPLE



The best way to understand the reality of working in a company? Listen to the
people who live and breathe it every day.

Tyler Altrup

Tyler joined Sprinklr in 2017 with previous experience in sales, strategy
development, and program deployment in marketing automation, advertising, social
media measurement/monetization, and enterprise gamification. He now manages the
talented Bay Area Solutions Consulting team.



WATCH THE VIDEO

Jen Valdez

Jen joined the Sprinklr team in 2014 via the acquisition of Branderati. She
currently leads and develops value modeling across Sprinklr's suite of products,
ensuring clients understand the impact that our platform and vision can bring to
their business.

Jen Valdez

Business Consultant - Consultant

WATCH THE VIDEO

Larry Furtado

Since joining Sprinklr in December 2019, Larry has leveraged his extensive
analytics experience to equip our Customer Delight team with data-driven
analytics insights critical to illustrating our customers' success with
Sprinklr.



WATCH THE VIDEO

Tyler Altrup

Tyler joined Sprinklr in 2017 with previous experience in sales, strategy
development, and program deployment in marketing automation, advertising, social
media measurement/monetization, and enterprise gamification. He now manages the
talented Bay Area Solutions Consulting team.



WATCH THE VIDEO

Jen Valdez

Jen joined the Sprinklr team in 2014 via the acquisition of Branderati. She
currently leads and develops value modeling across Sprinklr's suite of products,
ensuring clients understand the impact that our platform and vision can bring to
their business.

Jen Valdez

Business Consultant - Consultant

WATCH THE VIDEO

Larry Furtado

Since joining Sprinklr in December 2019, Larry has leveraged his extensive
analytics experience to equip our Customer Delight team with data-driven
analytics insights critical to illustrating our customers' success with
Sprinklr.



WATCH THE VIDEO

Tyler Altrup

Tyler joined Sprinklr in 2017 with previous experience in sales, strategy
development, and program deployment in marketing automation, advertising, social
media measurement/monetization, and enterprise gamification. He now manages the
talented Bay Area Solutions Consulting team.



WATCH THE VIDEO
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CREATING A SENSE OF BELONGING

From our leadership down, Sprinklrites hail from a wide range of backgrounds —
and while our culture unifies us, we never lose sight of the fact that unique
perspectives make for a stronger team.

That’s why we’re committed to building a workplace where all voices are heard,
all viewpoints are respected, and we never stop looking for ways to grow,
reflect, and ensure that Sprinklr is a welcoming environment for every
individual.



WE CARE. WE BELONG.



Explore Diversity, Equity & inclusion


OUR BENEFITS



“We passionately, genuinely care” is one of the touchstones of Sprinklr’s
culture — a concept that applies not just to our customers and the products we
build, but the way we care for our own people.

That’s why we offer a comprehensive suite of benefits designed to help each
member of our team thrive, both personally and professionally.

Compensation & Equity

Health & Wellness

Holiday & Unlimited PTO

Learning & Growth


RECOGNIZED AS A TOP EMPLOYER



AWARD

FORTUNE



FORTUNE BEST WORKPLACES IN NEW YORK

AWARD

WEALTHFRONT



2021 WEALTHFRONT CAREER-LAUNCHING COMPANIES

AWARD

GREAT PLACE TO WORK



GREAT PLACE TO WORK® CERTIFIED

AWARD

THE CLOUD AWARDS



25 HIGHEST RATED PRIVATE CLOUD COMPUTING COMPANIES TO WORK FOR

AWARD

BUILT IN



100 BEST LARGE COMPANIES TO WORK FOR

AWARD

INSIDER PRO



100 BEST PLACES TO WORK IN IT

AWARD

FORTUNE



FORTUNE BEST WORKPLACES IN NEW YORK

AWARD

WEALTHFRONT



2021 WEALTHFRONT CAREER-LAUNCHING COMPANIES

AWARD

GREAT PLACE TO WORK



GREAT PLACE TO WORK® CERTIFIED

AWARD

THE CLOUD AWARDS



25 HIGHEST RATED PRIVATE CLOUD COMPUTING COMPANIES TO WORK FOR

AWARD

BUILT IN



100 BEST LARGE COMPANIES TO WORK FOR

AWARD

INSIDER PRO



100 BEST PLACES TO WORK IN IT

AWARD

FORTUNE



FORTUNE BEST WORKPLACES IN NEW YORK

AWARD

WEALTHFRONT



2021 WEALTHFRONT CAREER-LAUNCHING COMPANIES

AWARD

GREAT PLACE TO WORK



GREAT PLACE TO WORK® CERTIFIED

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WHERE WE ARE

SPRINKLR IS A GLOBAL COMPANY IN THE TRUEST POSSIBLE SENSE: WHILE WE’RE
HEADQUARTERED IN NEW YORK CITY, OUR CUSTOMERS, OUR OFFICES, AND OUR PEOPLE ARE
DISTRIBUTED ACROSS THE GLOBE — INCLUDING A LARGE POPULATION OF REMOTE WORKERS.




THERE’S A PLACE FOR YOU AT SPRINKLR



EXPLORE JOBS

FIND US ON GLASSDOOR

VISIT GLASSDOOR

CONNECT WITH US ON SOCIAL



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Resources

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