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HEALTHCARE PROFESSIONAL EDUCATION AND TRAINING



We provide a full range of training resources including interactive self-paced
courses and instructor-led session. The training content is organized by
categories to make it easier to find what you need.

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VETERANS AFFAIRS COMMUNITY CARE NETWORK (VA CCN)


GETTING STARTED WITH UNITEDHEALTHCARE

This is the first course all new care providers should complete. Whether you are
new to our network, have a new employee, or simply need a refresher, this
self-paced course is designed to give you what you need to get started working
with us.


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UNITEDHEALTHCARE PROVIDER PORTAL OVERVIEW

Discover how you can use the UnitedHealthcare Provider Portal for all of your
online services, including claims, eligibility, prior authorization, referrals
and much more. 

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START WITH TRACKIT

TrackIt Self-Paced User Guide

Easily follow up on your claim, prior authorization or referral workflows and
take action, if needed. You can address time-sensitive Smart Edits and even view
some letters in TrackIt to save time.

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SPECIAL NEEDS PLAN (SNP) MODEL OF CARE TRAINING FOR PROVIDERS

The required training includes information about the different types of SNPs
tailored to individual needs. You’re considered a SNP care provider if you see
UnitedHealthcare plan members who have benefits under a Medicare Advantage SNP. 

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CME CREDIT COURSES & EDUCATIONAL PROGRAMS

OptumHealth™ Education (OHE)open_in_new is a jointly accredited education
company with over 30-years of experience as a full-service provider of
interprofessional continuing education (IPCE). OHE is simultaneously accredited
to provide medical, nursing, optometry, pharmacy, psychology, social work,
dental and dietitian continuing education activities.

All of the content available on the website is free of charge to learners!
Access the website,open_in_new create an account and participate in content that
is applicable for you.

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NEED HELP?

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assistance, please visit the Technical Support page for contact phone numbers
and information.

If you need technical help to access any of our trainings, please
email uhconair@uhc.com.


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