www.pepboys.com Open in urlscan Pro
151.101.130.132  Public Scan

Form analysis
6 forms found in the DOM

Name: search_form_SearchBox — GET /search/

<form id="mySearchForm" role="search" name="search_form_SearchBox" method="get" action="/search/">
  <fieldset class="header-navbar__search">
    <legend class="sr-only">Search By</legend>
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---

POST /j_spring_security_check

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  <p class="login-form__forget-password">
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    <div class="d-block">
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        <input type="checkbox" title="Remember Me" class="custom-control-input" name="_spring_security_remember_me" id="inputRememberMe" value="true" autocomplete="off">
        <label class="custom-control-label" for="inputRememberMe">Remember me</label>
      </div>
    </div>
    <div class="login-form__not-member">Not a customer?&nbsp; <a href="/registration" class="u-text-link">Create Account</a></div>
  </div>
  <div>
    <input type="hidden" name="CSRFToken" value="ed4bfa4d-848f-423d-9b1a-4f0b4adcb43a">
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</form>

---

POST /glovebox/request_password

<form id="pbyForgottenPwdForm" action="/glovebox/request_password" method="post">
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  <div class="login-form__actions">
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  </div>
  <div>
    <input type="hidden" name="CSRFToken" value="ed4bfa4d-848f-423d-9b1a-4f0b4adcb43a">
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</form>

---

<form>
  <div class="row sms-signup__form-row">
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---

POST /customer-care/policies/privacy?CID=em_ecommtire_pd_pby_us_2023-wk4_tire_promo_difm_nat_both_both_both_012523US_privacy&bt_ee=bws9sxMiot4KnDj%2FYXM1DYtcyGzVveRJtWCB%2Bn4AaobRMUnYgFIo4n%2FlRLDXkUHC&bt_ts=1674699026418

<form id="pbyEmailSignupFormAccount" class="row pbyEmailSignupFormAccount-ada"
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  <input type="hidden" value="/email-signup-alert" id="emailSignupPostUrl">
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      <label for="inputRegisterEmail"><span class="js-placeholder">Email Address*</span></label>
      <span class="modal-email-popup__error-msg js-email-error error">Please Enter a Valid Email</span>
      <p class="email-error-message u-text-red d-none">We apologize, we are unable to sign up for email alert at this time. Please try again later</p>
    </div>
  </div>
  <div class="col-md-6  modal-email-popup__btn--container">
    <input type="button" onclick="submitSignupAlert()" class="btn btn--primary modal-email-popup__btn js-email-validate" aria-label="Signup" value="Sign Up">
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</form>

---

Name: accessiblityForm —

<form name="accessiblityForm">
  <input type="hidden" id="accesibility_refreshScreenReaderBufferField" name="accesibility_refreshScreenReaderBufferField" value="">
</form>

---

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your location will delete the products currently in your cart.

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your location will delete the products currently in your cart.

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UNABLE TO ADD PRODUCTS FROM MULTIPLE STORES

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your location will delete the products currently in your cart.

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UNABLE TO ADD PRODUCTS FROM MULTIPLE STORES

We are unable to add items to your cart from two different locations. Changing
your location will delete the products currently in your cart.

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your location will delete the products currently in your cart.

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 1. Home
 2. Privacy Policy


PRIVACY POLICY

Pep Boys is serious about the privacy and security of the information with which
you entrust us. This privacy statement explains how we use any information
collected from you if you browse our Web site, shop at our online store or
retail or service locations ('Locations'), participate in our contests or
otherwise provide your personal information to us in the course of our business.
We may change this policy, so we recommend that you review the terms
periodically. Your continued use of our Locations constitutes acceptance of the
revisions. If you are a member of our Rewards or Varsity programs, please see
the applicable program documents for additional information that may apply. This
Privacy Policy does not apply to information collected with respect to our Pep
Boys branded credit cards. If you feel that we are not abiding by our posted
privacy policy, please contact us at contactus@pepboys.com or call
1-800-PEP-BOYS (737-2697). We separately maintain a Privacy Policy with regard
to our employees and applicants which is made available to them.


REGISTRATION

In order to get the most out of our Web site, guests are encouraged to first
complete a Pep Boys online account registration form. During registration, a
visitor is required to provide his or her contact information, such as name and
e-mail address, shipping and billing information if placing an order, and
vehicle information. This information is used to create a personal account for
the visitor and to contact the online account holder regarding Pep Boys'
products and services. Pep Boys online account holders receive updates via
e-mail or text messages regarding the status of their orders, as they flow
through the delivery process or the status of their vehicle during the service
process. If you choose to check out as a guest the information you enter will be
used for the purposes of that order, but will not be saved on our Web site and
you will have to re-enter it every time you use guest checkout.


ORDER AND TRANSACTIONS

We request information from the guest on our online order form and at our
Locations when providing services. A guest may be required to provide contact
information, such as name, shipping and billing address and e-mail address and
for billing purposes, financial information, such as credit or charge card
number, expiration date and card verification code. If we have trouble
processing an order, this contact information is used to get in touch with the
guest. We may also use your phone number to identify your order or return in our
system or on the return mailing label. You may create an online account during
the ordering process, but you are not required to do so. We communicate with the
guest to provide requested services and with regard to issues relating to their
account via e-mail or phone. We also may use your information to communicate
with you regarding the status of your order or other transaction details.


CAREERS

We may provide you with opportunities to learn about and pursue career
opportunities with Pep Boys. We may ask you to provide information regarding
your education, work history and other subjects to assist us in evaluating your
interest and following up with you, including your name, physical and e-mail
address and other contact information. You may submit the information you wish
us to consider, and your provision of that information is your consent for us to
receive and use the information to consider your interest in employment with Pep
Boys.


SECURITY

We want our guests to feel confident when they use our Web site and trust us
with their personal information. We take commercially reasonable and appropriate
precautions to protect our guests' personal information both online and offline.
However, we cannot ensure or warrant the security of information provided to us
and guests do so at their own risk.

Guests may choose to create a user name and password in order to complete the
Pep Boys online registration process, or make an appointment or purchase. Please
keep this information confidential and do not share it with anyone or allow
anyone else to use your name, password or other credentials to communicate with
us.

If you have any questions about the security of your information, please contact
us at contactus@pepboys.com or call 1-800-PEP-BOYS (737-2697).


INFORMATION COLLECTION AND USE

We are the sole owner of the information collected at our Locations, on our Web
site or contests in which you participate. We will not sell, share or rent this
information to others in ways different from what is disclosed in this Privacy
Policy. Unless otherwise specifically disclosed in this Privacy Policy, we do
not sell nor share your personal information as those terms currently are
defined by applicable law, although we do provide your information to businesses
that assist us in providing services to you. We collect information from our
guests at several different locations in our Web site, through contests in
various media and at our Locations. We use this information to provide products
and services and support our business functions, for marketing and promotional
purposes and for purposes of monitoring or improving the use of and satisfaction
with our Web site or as otherwise set forth in this Privacy Policy. We use the
financial account and payment information only as necessary to process and
fulfill your transactions with us.


EMAIL

If you provide us with your email address, we may use this information to send
you electronic copies of your receipt, marketing emails and other emails about
products and services offered by Pep Boys in accordance with applicable law. You
may opt out of marketing emails at any time by following the unsubscribe link in
the email or any other method explained in this Privacy Policy.


PROMOTIONS, SURVEYS, CONTESTS AND USER GENERATED CONTENT

From time-to-time, we may request information from guests via sale
announcements, surveys, contests, ratings, reviews or other guest-generated
content. Participation in those activities is completely voluntary and
therefore, the guest has a choice whether to disclose this information.
Information requested may include contact information, such as name and shipping
address, email, and demographic information, such as ZIP code and age
information.


CAREER OPPORTUNITIES

Information you submit to us in connection with your interest in pursuing
possible career opportunities with Pep Boys will be provided to Pep Boys
employees who manage and handle human resources and employment functions for the
company and to third parties that provide employment, hiring, onboarding, human
resources and related services. We also may be required to disclose this
information to comply with applicable laws and regulations and legal requests
for your information.


COOKIES AND WEB BEACONS

A cookie is a piece of data that contains information about the guest's visit to
our Web site and is stored in the guest's Web browser. Usage of cookies is in no
way linked to any personally identifiable information on our Web site. Once a
guest closes the Web browser, the cookies are stored for up to 30 days. With a
cookie from our Web site, the guest may not have to login with a guest name and
password more than once per visit, thereby saving time while on our Web site. If
a guest rejects cookies from our Web site, the guest may still use our Web site,
but would have to re-enter certain information, such as guest name, password,
favorite store and/or vehicle information. If a guest rejects the cookies, the
guest may not be able to login. Without logging in, the guest will still be able
to access our Web site, but will not have access to certain parts of the Web
site. Cookies may also enable us to track and target the interests of our guests
to enhance their experience each time they visit our Web site.

Certain pages may have 'web beacons', pixels or tags, for our internal use only
to obtain information regarding your IP address, state and zip code of your IP
address, browser type, URL of the viewed page and the time of viewing when you
view a page that contains a beacon, pixel or tag. We also partner with third
parties that may view this data or place 'beacons', pixels or tags to assist us
with tracking the efficacy of our website, marketing efforts and/or other
products and services we offer or to determine how guests use our Web site. To
opt out of aggregation and analysis of data collected by our third party,
Omniture (www.omniture.com), please click here.


LOG FILES

We use IP addresses to analyze trends, administer the Web site, track guests'
movements and gather broad demographic information for aggregate use, including
operating systems, browser information and referring and subsequent sites. Such
information is not linked to personally identifiable information. Cookies and
log files may be placed or tracked by our Web-analytics providers.


INTEREST-BASED OR ONLINE BEHAVIORAL ADVERTISING (OBA)

We may use information that we or third party advertising companies collect from
you to display ads tailored to you on our website or on third party websites
based on how you shop or behave online. If you would like to opt-out of online
behavioral advertising, please click http://optout.networkadvertising.org/ or
http://optout.aboutads.info/. If you opt-out, you may continue to see or receive
online advertising from us; however, these ads may not be as relevant to you.


DO NOT TRACK REQUESTS

Our website does not currently recognize or respond to Do Not Track Requests.
Therefore, even if your browser sends pepboys.com such request we may still
track your behavior through cookies and web beacons as set forth in this privacy
policy. We will continue to evaluate such request signals to determine if we are
able to recognize and respond to them.


SOCIAL MEDIA

PepBoys.com includes social media features, such as Facebook, YouTube,
Instagram, Pinterest, and Twitter widgets. These features may collect
information about your IP address and your browsing history, and they may set a
cookie, beacon, pixel or tag or similar item to make sure their features
functions properly. Social media features and widgets are either hosted by a
third party or hosted directly on our site. Your interactions with those
features are governed by the privacy policies of the companies that provide
them.


QR CODES

We may use QR codes for promotions, contests, special events, or other offers.
Scanning one of our QR codes may initiate an invitation on your mobile device to
join our mailing list. To sign up, we ask you for certain information including
your name, mailing address, email address, telephone numbers.


E-MAIL A FRIEND

If a guest elects to use our referral service for informing a friend about our
online store, we ask the guest for the friend's name and e-mail address. We will
automatically send the friend a one-time e-mail inviting the friend to visit the
Web site. We do not retain information on your friend.


STORE FINDER FEATURE

When you use our Store Finder feature we gather location about where you are
when using that feature, information that commonly is referred to as geolocation
data. We only use that information to assist you in locating a retail location.


MOBILE MESSAGING

You can sign up to receive communications about our products and services via a
mobile device. If you utilize this, we may send you recurring communications by
text message. You can opt out of receiving these communications by texting
'STOP' to 737269, emailing us at contactus@pepboys.com or calling 1-800-PEP-BOYS
(737-2697). Standard text rates for your individual cellular contract may apply.
We are not responsible for costs imposed by your carrier.


SITE AND SERVICE UPDATES

For those guests who have opted to receive e-mail from us, we also send the
updates about our products and services. We communicate with the guest to
provide requested services and in regards to issues relating to their account
via e-mail or phone.


CORRECTION AND UPDATING PERSONAL INFORMATION

If a guest's personally identifiable information changes, such as your address,
wishes to update their preferences or if a guest no longer desires our services,
we will correct, update or remove that guest's personal data provided to us.
That can usually be done through the guest's online account or by contacting us
at contactus@pepboys.com or call 1-800-PEP-BOYS (737-2697).


SUPPLEMENTATION OF INFORMATION

In order for us to properly fulfill our obligations to our guests, it is
necessary for us to correct or supplement the information we receive with
information from third parties. That information is limited to information about
products to be displayed, as part of our electronic catalog and other
information that allows us to sell and ship products to consumers, improve our
services, and detect and prevent fraud. Guest profiles or other sensitive guest
information are not shared as part of that interaction.


SHARING

We share aggregated demographic information with our partners and service
providers. This information is not linked to any personal information that can
identify any individual person. We also partner with third parties to provide
services to support our business. We use an outside shipping company to ship
orders, and one or more processing companies to collect credit card information
and bill guests for goods and services, and to monitor for fraud. We use third
party service providers for satisfaction ratings and product reviews. We also
partner with other third-parties to provide specific services. For example, our
Web site is hosted by a third-party, so it may also receive certain information
about you. We may share names, credit card information or other personally
identifiable information that is necessary for the third party to provide those
services. We do not authorize those third-parties or shipping companies to use
personally identifiable information, except for the purpose of providing
services to us. However, we have no control over the disclosure and use
policies, and practices of any of these third parties. They may store your
information in locations where they have facilities. We may share your
information with our wholly-owned subsidiaries and affiliates or in the event of
a corporate merger, acquisition, sale, dissolution or similar event. If we
believe we are required by a valid law, rule, regulation or court order to share
information about our guests, or if we believe it is necessary to protect the
safety or rights of Pep Boys, its associates, customers or third parties, we may
do so. We may share non-personal information about your vehicle's service
history with our partners.

If you are a commercial account customer and a member of our Varsity Program or
Varsity Rewards Program, we may provide your name, address, contact information
and other details about your account activity to companies or organizations
which are not part of Pep Boys. These companies may use this information to
market opportunities or other offers to you. To opt out of sharing your
information email varsity@pepboys.com or call 800-247-3430.


LINKS

Our Web site may contain links to other Web sites. We are not responsible for
the privacy practices of such other sites. We encourage our guests to be aware
of the Web sites they visit when they leave our Web site and to read the privacy
policies of each and every Web site that may collect personally identifiable
information. This privacy statement applies solely to information collected on
our Web site, as we described herein.


SPECIAL OFFERS

Upon registration, our system sends all new guests a welcoming e-mail to verify
password and user name. Registered guests who have not opted out of receiving
e-mail from us will receive information about Pep Boys' products, services and
promotional events as well as transactional emails.


CORRECTION AND UPDATING PERSONAL INFORMATION

If a guest's information changes, such as your address, or you wish to update
your preferences or if you no longer desires our services, we will correct,
update or remove that guest's personal data provided to us. That can usually be
done through the guest's online account or by contacting us at
contactus@pepboys.com


GENERAL AUDIENCE WEB SITE

Our Web site is a general audience Web site that is not geared towards children.
We do not knowingly collect information about children under the age of 13.


YOUR RIGHTS

You may have additional rights with regard to the information we gather about
you. Upon verifiable written request, we will provide to you information
regarding the categories of personal information we gather about you, the types
of sources from which we obtain the information, the purposes for which the
information is gathered, and the types of third parties with which we share or
to whom (if any) we sell the information. In addition, upon verifiable request
or when required or otherwise appropriate, and within periods (if any) set by
applicable law, we will grant you reasonable access to or copies or other
compilations of the personally identifiable information that we hold about you
provided that you establish to our reasonable satisfaction that you are the
person whose personal information is requested. We may deny such access where
the denial is permitted by applicable law and every request from an individual
will be assessed on a case by case basis. In the event a request is denied, we
will notify you regarding the reasons for the denial in writing. Consistent with
how your personally identifiable information is maintained in the ordinary
course of our business, we will provide the information in an understandable
form, and to the extent feasible in a format that permits you to use the
information on other systems. We may impose a reasonable charge when a request
is made (e.g., for photocopying or postage) to the extent permitted under
applicable law. In addition, we will take reasonable steps to permit you to
correct or amend personally identifiable information that is demonstrated to be
inaccurate or incomplete. We also will delete personal information we have
gathered about you when you make a verifiable request that we do so, except to
the extent applicable law permits or requires us to maintain that information.
We do not process your sensitive personal information as that term is defined by
applicable law. To guard against fraudulent requests for access, we will require
sufficient information to allow us to confirm the identity of the individual
making the request before granting access or deleting the information. We will
not discriminate against consumers who exercise their rights under applicable
law. However, we may charge different prices or provide a different quality of
goods or services if the difference is reasonably related to the value provided
by your personal information and may offer financial incentives to an individual
for the collection, sale, or deletion of personal information if the individual
provides its prior consent to the terms of those incentives.

If you are a California resident who wishes to obtain access to or correct, or
to direct us to delete, your personal information, you may contact us at
1-800-PEP-BOYS (737-2697) or by completing the form. You may also obtain a
printed form of this request at any California Location.


RETENTION OF YOUR INFORMATION

We generally retain your information for as long as necessary to complete and
fulfill our transactions with you. We also retain your contact information,
purchase and browsing history, and communications with us as long as such
information is useful in communicating with you about our products and services.
We retain any information related to your potential or actual employment with us
while we are considering your employment, during any employment with u, and
thereafter as necessary to comply with applicable law and manage our human
resources and benefits functions. We retain other information about you as
necessary and appropriate to such information and pursuant to our records
retention systems or as required by applicable law.


NOTIFICATION OF CHANGES

Any changes to our Privacy Policy will be posted here. Your continued use of our
Locations constitutes acceptance of the changes. We will use information in
accordance with the Privacy Policy under which the information was collected.

This Privacy Policy was last updated on December 22, 2022.

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submitting this form, you agree to the terms and conditions listed. By providing
your mobile number, you will be signing up for Pep Boys text alerts. You will
receive recurring autodialed messages to the number you provided. Message and
data rates may apply. Text STOP to cancel, text HELP for help to 737269.
Available on all major carriers. Providing consent to receive text alerts is not
a condition of purchase for any goods or services. Privacy Policy and Terms &
Conditions.