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Submission: On April 06 via api from US — Scanned from DE
Effective URL: https://faq.usps.com/s/
Submission: On April 06 via api from US — Scanned from DE
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</form>Text Content
Go to USPS.com Site Index. Skip to Main Content Skip All Utility Navigation
Locations Support Informed Delivery
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USPS.com Help
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USPS® CORONAVIRUS UPDATES
* Mail Service Alerts and Updates
Apr 03, 2023 in FAQ
How to find information on suspensions and limitations of mailing and
shipping services. This includes Priority Mail Express® embargoes and
quarantines.
* At-Home COVID-19 Tests
Feb 28, 2023 in FAQ
Orders for free at-home COVID-19 rapid tests on www.covidtests.gov and
delivered by USPS. Limit of 1 order per residential address. Each order
contains 4 individual tests shipped in 1 package.
* USPS® Coronavirus Updates: Expected Delivery Changes
Jul 09, 2022 in FAQ
USPS products and packages may require more time to be delivered due to
limited transportation availability as a result of the ongoing COVID-19
impacts.
* USPS® Coronavirus Updates for Residential Customers
Mar 31, 2022 in FAQ
FAQs specific to the Coronavirus situation and Postal Service™ continuity can
be found here.
* USPS® Coronavirus Updates for Business Customers
Mar 31, 2022 in FAQ
FAQs specific to the Coronavirus situation and Postal Service™ continuity can
be found here. The Postal Service is closely monitoring the COVID-19
situation and continues to follow strategies and measures recommended by the
Centers for Disease Control and Prevention (CDC) and public health
departments.
* USPS® Statement on Coronavirus
Jan 18, 2022 in FAQ
Read the full statement on how we are ensuring safe mail handling and
delivery for our employees and customers and taking measures to limit overall
service disruptions during this time.
SMALL BUSINESS SOLUTIONS
* Mailing & Shipping Solutions Center
Oct 04, 2022 in FAQ
Contact information for the Mailing & Shipping Solutions Center (MSSC). The
MSSC provides centralized support for commercial mailing and shipping
questions and access to trained and professional Mailing Requirements staff.
* Shipping Products and Services
Jul 05, 2022 in FAQ
USPS® can help make shipping for your business simple. We offer a variety of
domestic and international shipping products and services for small
businesses. The USPS standard and express mail services allow you to choose
delivery options that fit your needs. Find the fastest shipping rate or most
affordable shipping cost depending on what items you’re sending and when you
want them delivered.
* Pay, Print and Ship Online
Nov 12, 2021 in FAQ
With just a few clicks USPS offers small businesses that are shipping
packages an easy and convenient option to set shipping preferences, pay for
and print postage right from their desktop.
* Business Solutions with USPS® - The Basics
Sep 08, 2021 in FAQ
The top business solutions to assist you with your everyday small and medium
business needs.
* Additional Resources
Jan 11, 2021 in FAQ
USPS® knows the importance of connecting with your customers and making
informed decisions to grow your business, so we have provided our small
business customers, in-depth articles, educational resources, and research
all in one place.
MISSING, LATE OR DAMAGED MAIL & PACKAGES
* USPS Hold Mail® - The Basics
Mar 31, 2023 in FAQ
Hold Mail requests will hold ALL mail (including letters and packages) for
ALL individuals at the specified address.
* Informed Delivery® - The Basics
Mar 17, 2023 in FAQ
Informed Delivery® is a free and optional notification feature that gives
residential consumers the ability to digitally preview their letter-sized
mail and manage their packages scheduled to arrive soon.
* Delayed mail and packages?
Dec 02, 2022 in FAQ
A chart with delivery standards based on the class of mail, when your carrier
or mail will arrive, and what to do if mail or periodicals are considered
late.
* How is Undeliverable and Misdelivered Mail Handled?
Nov 21, 2022 in FAQ
What to do when mail is undeliverable or misdelivered. Information and
additional resources regarding endorsements that may prevent delivery,
picking up mail early before it is delivered, postage due and mail sent to an
individual at a business address.
* No mail delivery?
Nov 02, 2022 in FAQ
Reasons there may be no mail delivery.
* USPS Tracking® - The Basics
Oct 27, 2022 in FAQ
USPS Tracking® service provides end-to-end item tracking. This article
provides in-depth information on how to use the service, what information the
service provides, and more convenient ways to access your item's tracking
information.
* USPS® 2022 Service Standards Changes
Aug 17, 2022 in FAQ
Effective 5/1/22, the United States Postal Service® implemented new service
standards for First-Class Package Service®.
* Missing Mail - The Basics
Mar 04, 2022 in FAQ
If you think your package or mail is lost or delayed, follow these steps to
help us find your mail.
* Where is my package?
Nov 02, 2021 in FAQ
Responses to common requests such as package not received or delivered,
missing package, or where is my package and other tracking statuses.
QUICK ANSWERS
FIND ANSWERS, TIPS, AND TROUBLESHOOTING INSTRUCTIONS BASED ON OUR MOST VIEWED
TOPICS.
* USPS Tracking®
USPS Tracking®
* Informed Delivery®
Informed Delivery®
* Package Intercept
Package Intercept
* Change of Address
Moving, Change of Address and Forwarding Mail
* Mail & Ship
Sending Mail and Packages
View All Topics
File a Claim
If an insured delivery doesn't go as planned, it's easy to file an insurance
claim online.
Filing a Claim
Request a Refund
Had trouble with a product or service? Find out if you're eligible for a refund.
Learn More
Contact Us
If you're having trouble resolving a problem, there are several ways to get
help.
Find Out How
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