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* Skip to main content * Skip to header right navigation * Skip to site footer Daily Innovation Briefing Daily Disruption Menu * Home * Daily Reports * Sign In * Search * * * Home * Daily Reports * Sign In * Search * * Latest News · Innovations by Topic LATEST NEWS 14/02/2023 Chinese tech firms working on ChatGPT-style technologyNew BAIDU: Baidu Inc would complete internal testing of a ChatGPT-style project called “Ernie Bot” in March. ALIBABA: Alibaba Group is developing a ChatGPT-style tool currently in internal testing. TENCENT: Tencent Holdings is conducting research on the ChatGPT-tool technology and the firm will continue to invest in AI research based on its current technical reserves in foundation model, machine learning algorithms and natural language processing. JD.COM: E-commerce company JD.Com plans to launch a product similar to ChatGPT that it said will be called ChatJD and will be aimed at serving other businesse. NETEASE: Gaming firm NetEase plans to deploy large language models technology to serve its education business. 360 SECURITY TECHNOLOGY INC: 360 Security Technology possessed language model technology but that it could not give a clear indication on when it would launch any related products. KUAISHOU TECHNOLOGY: Short video app Kuaishou Technology is conducting research on large language models, which it will use to improve its products such as AI customer service. NSPUR ELECTRONIC INFORMATION INDUSTRY: Inspur Electronic Information Industry said on its investors relation website that it has long invested in AI-Generated Content (AIGC) from arithmetic, algorithms to the application of the technology. KUNLUN TECH: Beijing based-mobile games firm Kunlun Tech said it planned to launch a Chinese version of ChatGPT this year whose code will be open source. Read Article Save to Favourites Green Link Digital Bank eyes Chinese market after strong start in S’poreNew Green Link Digital Bank (GLDB), one of Singapore’s two wholesale digital banks, is setting its sights on China’s vast micro, small and medium-sized enterprise market even as it gains a foothold here. The bank, owned by Chinese developer and state-owned enterprise Greenland Group and Hong Kong-listed supply chain financing platform Linklogis, was up and running in October after a soft launch in June. Customers include those with generic cash and loan requirements, and firms engaged in trade between Singapore and China. They largely comprise businesses in the commodity, trade and infrastructure sectors, government suppliers, as well as high-tech companies and start-ups. Greenland holds a majority stake in GLDB. The group uses a supply chain platform that serves as a bridge to connect buyers and suppliers from around the world and within China. The lender is currently supporting its expansion here by growing its workforce – largely made up of local staff – by 50 per cent to 130 people this year, hiring in areas such as risk management, compliance and business development. GLDB lends to firms that might not have the credit history or collateral needed to borrow funds from traditional banks. Its platform, which taps technologies such as artificial intelligence and the blockchain, allows it to collect data about these companies by tracking their role in supply chains. This gives it a more accurate picture of the firms’ revenue, profit and other financial data. Read Article Save to Favourites Grab Indonesia inks partnership with SRCIS for digital servicesNew Continuing Grab’s long-term commitment in accelerating the digitalization for local micro, small and medium enterprises (MSMEs), Grab Indonesia has inked a partnership with PT SRC Indonesia Sembilan (SRCIS). Both parties said in a statement last week that the collaboration enables various digital services from Grab and OVO’s ecosystem to be integrated into AYO SRC application, a digital platform developed by Sampoerna Retail Community (SRC). This MSMEs partnership on digitalization was carried out through the availability of OVO QRIS at SRC stores and GrabExpress delivery service in the AYO SRC application, was kicked off with a memorandum of understanding (MOU) signed by both parties in Jakarta on Jan 31. Contributing to more than 60 percent of Indonesia’s gross domestic product (GDP), Grab and SRCIS recognize that MSMEs played a very significant role for the country’s economy. However, only 19.5 million MSME were digitalized or equal to around 30 percent from the total of 64 million MSMEs. As an important part of Indonesian MSMEs, they said the local retail stores need to be empowered, especially to remain competitive in the burgeoning digital era. Read Article Save to Favourites Sequoia Capital Southeast Asia backs cross-border payments startup TazapayNew Tazapay, the Singapore-based fintech, which enables cross-border payments in more than 170 markets, has raised $16.9 million in Series A funding led by Sequoia Capital Southeast Asia. Other participants included EscapeVelocity, PayPal Alumni Fund and angel investor Gokul Rajaram. Existing investors Foundamental, January Capital, RTP Global and Saison Capital also returned for the round. Tazapay was created to solve those problems. Its API covers more than 170 markets for card payments, and 85 markets for local payments collection, which means its customers can accept payments in different countries without having to set up local entities. Shinghal said the service supports a wide range of customers, including B2B operations, e-commerce platforms selling directly to consumers and B2B2C. Some of the startup’s customers include B2B marketplace IndiaMART, which claims more than 7.4 million sellers and 165 million buyers on its platform; live-learning platform BrightCHAMPS; used trucks marketplace WTX; travel platform Rezlive; and employee engagement SaaS platform Advantage Club. It is also partnered with Standard Chartered, the British multinational bank, to offer digital escrow services. The funding will be used to scale Tazapay’s business in Asia and expand in regions like the Middle East and Europe. The startup plans to apply for payment licenses and add more local payment methods to serve its verticals, which include cross-border e-commerce, edtech, SaaS and travel. Read Article Save to Favourites Trust in Singapore banking industry increases for second straight yearNew The annual Banking Trust Index for Singapore (BTIS) showed that trust in the Singapore banking industry has increased for the second consecutive year. 4% out of the over 3,500 Singaporean respondents have “high trust” in the banks whereas 4% of respondents indicated that they have “low trust” in the country’s banks. The remaining respondents – 20% of them – either have moderate views or don’t have a view on Singapore banks. Respondents surveyed said that their trust came from the banks’ resilience as seen in their “strong business and financial performance through the pandemic”. At the same time, respondents noted and appreciated the efforts that the industry put in to help customers guard themselves against scams. The banks’ handling of customer data were also noted to be with “integrity”. Furthermore, there was a greater acknowledgement that banks in Singapore have not been associated with scandals and wrongdoing. The survey also found that the public is confident on the banking industry’s ability to advance using technology and innovation to offer convenience and security to its customers in the next three to five years. This is done via the “necessary measures to curb re-occurrence of past errors” and raising customer awareness to protect their bank accounts from fraud. Based on the survey’s findings, banks could further strengthen public trust by being more forthcoming about their business values and positive contribution to the wider community. Read Article Save to Favourites HK plans first digital green bond offering, said to target US$102 million proceedsNew The Hong Kong government is preparing to sell its first digital green bonds as early as this week, a move that one top official said will test the city’s existing legal and regulatory framework amid a push into sustainable financing and virtual assets. Proceeds from the proposed local-currency notes will be used to finance or repay eligible projects under the city’s green bond framework, Fitch Ratings said in a note on Sunday. A blockchain-underpinned technological platform is involved in relation to the issuance of the securities. The government hopes to raise HK$800 million (US$102 million) and has asked the Bank of China, Credit Agricole, Goldman Sachs and HSBC to hold investor calls on Monday. The interest earned on the tokenised notes will be recorded on a blockchain platform provided by Goldman Sachs. Digital bonds are a relatively new concept. Singaporean bank DBS was the first in Asia to automate bonds, while the European Investment Bank is also among notable lenders to have offered them. Chan had earlier indicated that the offering would be relatively small and that the Hong Kong Monetary Authority (HKMA) will provide guidance for future issuers to scale up. The tokenised debt will be launched under the Government Green Bond Programme, the biggest of its kind in Asia. Fitch Ratings assigned Hong Kong’s proposed tokenised green bonds an F1+ rating. That indicates the strongest capacity for timely payment of short-term financial commitments, and the lowest default risk relative to others in the same country or denomination. Hong Kong’s government sold US$5.75 billion of green bonds last month, denominated in US dollars, euro and renminbi. The HKMA has recently announced several policies aimed at boosting the city’s goal of becoming Asia’s digital assets capital, including the introduction of a mandatory stablecoin licensing regime before 2024. Read Article Save to Favourites 14/02/2023 Walmart takes on Amazon by retooling external space to get BOPIS buyers in and out more efficientlyNew Evolving online search tools and a growing consumer shift toward faster pickup options are raising the digital stakes between Amazon and Walmart. Whether it’s curbside or in-store, the 2-day delivery model is clearly facing increased pressure. For Walmart’s part, the path to putting products into customers’ hands more quickly is clearly going to go through its US Supercenters. While that physical location advantage is clear, compared to the digitally dominant and door-step delivery advantage of Amazon Prime, maximizing and streamlining that response will take a major effort and investment. Walmart has already begun the rollout of its new store format that focus on helping customers find what they need more quickly and also retools external space to get BOPIS buyers in and out more efficiently. Read Article Save to Favourites Neobank Current onboards ex-credit strategy lead at Fifth Third as Chief Risk Officer ahead of credit product launchNew Current has announced the addition of Siva Gowrishankar as the firm’s new Chief Risk Officer. Gowrishankar joins after spending about two decades driving success at a variety of financial services firms. The addition of Siva Gowrishankar as Chief Risk Officer aligns with the company’s goal to launch a credit product. Previously, Gowrishankar was Head of Credit Strategy and Optimization at Fifth Third Bancorp for half a decade, as well as GreenSky, Capital One, Barclays and SallieMae. Read Article Save to Favourites FIS is to spin off Worldpay Merchant Services Business acquired in 2019New FIS is reportedly planning to spin off Worldpay, the merchant services business it acquired in 2019. The payments giant is apparently looking to undertake a tax-free spinoff of its merchant operations, the bulk of which comes from Worldpay, Reuters reported. FIS, based in Jacksonville, FL, could announce the spinoff this week as the company reveals the outcome of a strategic review it conducted last year under pressure from hedge funds D.E. Shaw and JANA Partners. Read Article Save to Favourites Smart Money podcast tests ChatGPT to deliver money adviceNew Machine-learning chatbots promise straight answers in conversational language. The Nerds over at the Smart Money podcast have put ChatGPT to the test with some interesting results. Should I use my tax refund to pay down debt, put it in savings or invest it? “It depends on your financial goals and the specifics of your situation,” ChatGPT said. That’s a prudent disclaimer. “If you have high-interest debt, paying it down can be a good way to reduce the amount of interest you pay over time, which can save you money in the long run.” ChatGPT’s 200-word response also mentioned: Building up emergency savings if you have low or no debt. Splitting the tax refund between debt and an emergency fund. Investing in a diversified portfolio if you have long-term goals. Read Article Save to Favourites SOCi’s OpenAI integration enables instant intelligent responses to online reviewsNew Marketing platform SOCi, Inc., has announced the integration of OpenAI’s ChatGPT natural language model into SOCi’s review response management tool to enable instant intelligent responses to online reviews. The release is the first in a line of “Genius” products to be released by SOCi that enable highly intelligent and automated workflows across numerous major marketing channels like search, social, reviews, ads, and more. SOCi’s latest release integrates with major review sites, including Google, Facebook, and Yelp, and utilizes advanced machine learning algorithms to provide fast and accurate responses to customer reviews in real-time. The integration with ChatGPT enables the tool to promptly respond to reviews in a way that is personalized, engaging, and highly relevant to each customer, helping businesses to build better relationships with their customers and increase customer satisfaction. SOCi’s review response management tool is powerful, with all the workflow, approval, and analytics tools a multi-location enterprise needs, yet is incredibly easy to use, with a user-friendly interface and now best-in-class automation features. Read Article Save to Favourites Google is working to bring Bard AI chat to ChromeOSNew Google has begun working to bring Bard to ChromeOS. ChromeOS will ditch the built-in search features of the launcher (which searches files, apps, and the web) and replace it with a chat with Bard. Things are still very much in a work-in-progress state, so it’s possible this design could change before launch. Bard on Chromebooks will appear as its own separate page of the ChromeOS bubble launcher — like how Google Assistant appears today — with a scrollable conversation history and a search bar, presumably used to start a new conversation. It will be interesting to see the places that Google chooses to integrate Bard or any other conversational experience into its existing products. In the case of ChromeOS, Bard seems to be directly replacing the launcher’s Google Search integration, though there’s certainly a case to be made for Bard being integrated with Assistant. Read Article Save to Favourites INNOVATIONS BY TOPIC * AI & Machine Economy * APIs-Open Banking * Authentication & Identity * Channels & Supply Chains * Cloud Computing * Companies * Cybersecurity * Data Economy & Privacy * Demographic Change * Futurism * Green Banking * Mobility & Last Mile * Neo-Banks & Challengers * Payment Gateways & Card Services * Reality * Regulatory & Reg Tech * Retooling Talent * Robos & Wealth * User Interface AI & Machine Economy, Innovation Topics Smart Money podcast tests ChatGPT to deliver money adviceNew AI & Machine Economy, Innovation Topics / 13/02/2023 Machine-learning chatbots promise straight answers in conversational language. The Nerds over at the Smart Money podcast have put ChatGPT to the test with some interesting results. Should I use my tax refund to pay down debt, put it in savings or invest it? “It depends on your financial goals and the specifics of your situation,” ChatGPT said. That’s a prudent disclaimer. “If you have high-interest debt, paying it down can be a good way to reduce the amount of interest you pay over time, which can save you money in the long run.” ChatGPT’s 200-word response also mentioned: Building up emergency savings if you have low or no debt. Splitting the tax refund between debt and an emergency fund. Investing in a diversified portfolio if you have long-term goals. Read Article Save to Favourites Amex and Microsoft partner for AI that understands the company’s own T&E policy AI & Machine Economy, Innovation Topics / 10/02/2023 The new system will implement an AI-powered decision engine that understands the company’s own travel and expense (T&E) policy and how it applies to submitted expenses. It will use that understanding along with other factors — like the employee’s purchase and payment history — to categorize and assign a risk score to individual transactions. To make this work, the employee will be prompted to snap a photo of their receipt after paying with their Corporate Amex card. The system will then apply one of three risk scores: red, yellow or green, based on whether the expense is recommended for automatic approval or not, or if it needs another look. This information is passed along to the company’s expense management system with the receipt details attached to automatically generate reports for managers and auditors to use in their own decision-making. Read Article Save to Favourites Google’s Bard can generate a bullet-point list and preformatted questions to elicit further information AI & Machine Economy, Innovation Topics / 10/02/2023 Google showed a brief demonstration of how a user could use Bard to suggest criteria to consider when trying to buy a new car, or places to visit for a scenic road trip. The company also gave more detail about how it plans to integrate generative AI into search results by focusing on what it calls “no one right answer” queries, which the company refers to as NORA. In a demonstration, the company showed how such a query might generate a bullet-point list, and below it some preformatted questions to elicit further information. Another feature Google announced will expand users’ ability to query the search engine based on images and videos they are looking at on their phones if they use Google’s Android operating system, allowing a user to identify, say, a local landmark. Read Article Save to Favourites Voice-controlled digital assistants are best served by merger of Siri and ChatGPT type functionality AI & Machine Economy, Innovation Topics / 10/02/2023 Apple’s voice assistant is very little help when it comes to broad, vague questions. ChatGPT is much better — it gave useful analysis of the strengths of Babe Ruth and Reggie Jackson, for example. And a good digital assistant needs to be able to handle follow-up questions: “When is Avatar playing tonight?” and then “How about tomorrow?” OpenAI’s creation understands questions in the context of a conversation, while Siri doesn’t. A merger of Siri and ChatGPT would be far closer to what people expect from a voice-controlled digital assistant. Of course, even that would fall short of what a good human assistant can do. But ChatGPT is tremendously closer to that goal than Siri on its own. Read Article Save to Favourites APIs-Open Banking, Innovation Topics Finzly Launches API giving developers access to FedNow service APIs-Open Banking, Innovation Topics / 10/02/2023 Finzly, the banking and payment technology firm, which is a pilot participant in the FedNow Service, said in a press release that it has launched an API connection that enables developers to access the new U.S. instant payment rail. “Finzly APIs and its direct connection to the FedNow service will accelerate the adoption of instant payments in several use cases,” CEO Booshan Rengachari said. “We are excited about being the world’s first player to offer access to FedNow service via an API.” With Finzly’s API connection, developers can access the sandbox environment connected to the pilot version of FedNow Service to build and test payment experiences that transact on the service. This will enable them to embed the FedNow Service in their platforms, apps or digital banking tools. Read Article Save to Favourites Blobr offers API monetization product that handles usage, billing, updates alerts and tracking usage over time APIs-Open Banking, Innovation Topics / 10/02/2023 Blobr acts as a proxy to access your API. Whenever someone makes a call to a Blobr-powered API, it will first reach Blobr’s servers and then be redirected to your own servers. The startup’s customers can then create DNS rules to make the transition to Blobr as transparent as possible. Once this is done, Blobr helps you generate a branded developer portal with different tiers and price points. Developers who want to use an API can then explore the documentation, select the product that they want, enter their payment information and start implementing the API. Blobr handles usage, billing, API updates alerts and more. The startup also automatically generates invoices and can send consumption alerts to track usage over time. Read Article Save to Favourites Nordic bank SEB invests in Baas offerings as an avenue to tap into non-traditional data APIs-Open Banking, Innovation Topics / 09/02/2023 The first driver that SEB flags is that the way in which BaaS is being received and pushed within the market, is tied to customer engagement. “We enable our BaaS customers to create loyalty and engagement with their own customers through the use of financial services.” SEB Embedded tries to do this by offering products and services that allows the BaaS customer to strengthen and prolong relationships with their clients, because keeping customers engaged on these channels can increase the frequency with which the company can deliver its services. Second, SEB notes that BaaS throws open the doors to a whole range of data that wouldn’t otherwise be accessible within the typical financial services relationship. New revenue streams is another highly attractive driver of BaaS solutions, as companies now realise the huge advantage in being able to capitalise on their customers’ needs for financial services, and provide as much of this internally as possible. Read Article Save to Favourites GoCardless launches white-label product enabling bank-to-bank instant one-off and recurring payments APIs-Open Banking, Innovation Topics / 09/02/2023 GoCardless has launched a solution that enables third-party payment providers to allow bank-to-bank payments. The new GoCardless Embed is a white-label product that integrates the firm’s global bank payment network into payment providers’ platforms while enabling them to keep control of the customer experience. The GoCardless integration is delivered via an API that provides access to bank payment systems in the United Kingdom, Eurozone and United States, enables end-to-end payment processing capabilities, and delivers account verification and fraud prevention. In the U.K., the API also allows instant one-off and recurring payments and other features powered by open banking. Read Article Save to Favourites Authentication & Identity, Innovation Topics Cisco turns to contextual risk-based authentication to make MFA and zero trust practical Authentication & Identity, Innovation Topics / 08/02/2023 New risk-based authentication approaches such as those released by Cisco Duo aim to address the inconvenience of MFA by providing a login process tailored to each individual user. Cisco Duo can adjust authentication requirements for users in real time, based on contextual risk. The solution uses a machine learning (ML)-based risk analysis engine to dynamically assess risk based on user “signals” such as location, behavior, security posture of the device, Wi-Fi network and the use of known attack patterns. The idea is to enable low-risk users to log in with a simple authentication process that can meet the needs of a zero-trust environment, while giving high-risk users additional steps in the form of one-time passcodes or biometric login data to reduce the chance of breaches. Read Article Save to Favourites Trulioo unites business and personal identity verification in one platform Authentication & Identity, Innovation Topics / 01/02/2023 Identify verification company Trulioo has launched a unified global platform for personal and business verification which provides real-time access to company filings from official registers and run checks on ultimate beneficial owners. The service also tries to identify a company’s ownership structure by pulling data from more than 400 vetted sources. Its personal identification service conducts a similar matching process and allows applicants to provide documentary evidence such as government-issued identity cards and photos. The service is used for payment verification and onboarding of financial services customers in identity-sensitive businesses such as cryptocurrency exchanges. The company also introduced a no-code workflow builder and low-code integrations. Customers will now be able to use a single platform for identity information matching, document verification, utility data for proof of address, business verification, watchlist screening and monitoring and anti-fraud capabilities. The low-code tools can be used to integrate Trulioo’s service into existing workflows as well as to build new ones. Read Article Save to Favourites BeyondTrust Expands Privilege Management Capabilities with Support for Linux Desktops and Azure Active Directory (AD) Authentication & Identity, Innovation Topics / 24/01/2023 BeyondTrust Privilege Management for Unix and Linux enables admins to easily set up policies that allow and deny actions and use policy-based controls to elevate privileges as needed. In its latest release, the solution integrates natively with sudo via Sudo Manager feature. This native integration gives customers unprecedented granular control over Linux workstations through centrally managed sudo policies while extending protection to their entire Linux estate. BeyondTrust Active Directory Bridge now enables users to authenticate to an Azure AD tenant in addition to Active Directory in a hybrid mode. With this capability organizations can leverage a seamless single sign-on (SSO) experience using their existing Active Directory infrastructure, reducing management complexity and improving the organization’s identity security posture. BeyondTrust AD Bridge enables customers to leverage their existing investment in Active Directory to consistently manage and secure on-premises and cloud-based Linux resources. Extending familiar and effective Active Directory controls and policies to Linux enables organizations to unify their environments and drive consistency to support governance and compliance. Read Article Save to Favourites New bill aims to allow digital driver’s licenses in Washington state Authentication & Identity, Innovation Topics / 12/01/2023 A new bill in this year’s legislative session aims to establish groundwork to allow digital driver’s licenses in the state of Washington. The bill asks the state’s Department of Licensing to come up with an implementation plan by the end of 2023, including assessing technical infrastructure to “maximize interoperability, utility, and privacy protection.” Arizona, Colorado, and Maryland already allow their residents to use digital driver’s licenses, while several other states have plans to do so. TSA this year began accepting digital licenses at select airports. Read Article Save to Favourites Channels, Innovation Topics Walmart takes on Amazon by retooling external space to get BOPIS buyers in and out more efficientlyNew Channels, Innovation Topics / 13/02/2023 Evolving online search tools and a growing consumer shift toward faster pickup options are raising the digital stakes between Amazon and Walmart. Whether it’s curbside or in-store, the 2-day delivery model is clearly facing increased pressure. For Walmart’s part, the path to putting products into customers’ hands more quickly is clearly going to go through its US Supercenters. While that physical location advantage is clear, compared to the digitally dominant and door-step delivery advantage of Amazon Prime, maximizing and streamlining that response will take a major effort and investment. Walmart has already begun the rollout of its new store format that focus on helping customers find what they need more quickly and also retools external space to get BOPIS buyers in and out more efficiently. Read Article Save to Favourites Albertsons launches online pharmacy experience connected to activity trackers to log vitals and set goalsNew Channels, Innovation Topics / 13/02/2023 The Sincerely Health offers an online pharmacy experience, including tools for managing prescriptions, scheduling vaccine appointments and connecting users with general practitioners via telehealth services. Users also can link activity trackers such as Apple Health, Fitbit and Google Fit as well as log their vitals and medication regimen. Customers can then set small, achievable goals to improve their health score, track their progress and get actionable insights and rewards for achieving their objectives. The user experience begins with a brief questionnaire designed to measure a customer’s health score across seven dimensions of well-being. Read Article Save to Favourites Uber Eats readies post-checkout ads to its slate of advertising offerings for Super Bowl LVII launchNew Channels, Innovation Topics / 13/02/2023 Uber is expanding its slate of advertising offerings with the addition of post-checkout ads within its Uber Eats app, according to information shared with Marketing Dive. The feature is set to go live during Super Bowl LVII, which will take place Sunday, Feb. 12. Brands such as Paramount+ will be able to reach consumers as they check out during one of the busiest weekends of the year for the delivery service. Read Article Save to Favourites Walmart is pitching its own private-label products as less-expensive alternatives to shoppersNew Channels, Innovation Topics / 13/02/2023 Walmart Inc is warning major packaged goods makers that it can no longer stomach their price hikes, pitching its own private-label products to shoppers as less-expensive alternatives to suppliers’ name-brand goods. For the world’s biggest retailer, any increase in prices — even by just a few cents — can have negative effects, prompting some shoppers to look for bargains at dollar stores or warehouse chains such Costco . Walmart, which touts its “Everyday Low Price” policy, raised prices last year on milk, frozen meals and Tide detergent, to name a few, as its suppliers battled soaring costs of everything from chemicals to wheat and fuel. Read Article Save to Favourites Cloud Computing, Innovation Topics BBVA ports its investment banking platform to AWS Cloud Computing, Innovation Topics / 07/02/2023 BBVA is moving its complex investment banking operations to Amazon Web Services. The Spanish bank is tapping AWS’ High-Performance Computing to speed up number crunching for complex financial markets calculations. HPC enables millions of calculations to be performed at the same time, resulting in more accurate and faster valuation processes for corporate and institutional clients. The collaboration will equip traders, data scientists and analysts with the elasticity needed to have the cloud technology resources fully adjusted to real-time needs and demand at any given moment. This includes short periods of time to perform valuations of complex operations or risk scenarios. BBVA says the pay-per-use platform will significantly reduce service costs. Read Article Save to Favourites Cloud infrastructure market share- Microsoft (23%) gains share from Amazon (33%) and Google (11%) Cloud Computing, Innovation Topics / 07/02/2023 Synergy Research found the cloud infrastructure market exceeded $61 billion for the quarter with the 12 month trailing revenues of over $212 billion, a hefty sum by any measure, even with the slowdown. While each of The Big Three saw growth slow in Q4 2022 from the previous quarter, Microsoft still managed to gain market share ground on Amazon. Microsoft increased its share from 23%, up from 21% the prior quarter, while Amazon fell from 34% to 33% and Google remained steady at 11%. The Big Three cloud providers accounted for 66% of worldwide cloud revenue. That comes out to approximately $20 billion for Amazon, $14 billion for Microsoft and $7 billion for Google. Per usual, this is looking at IaaS, PaaS and hosted private cloud services. It doesn’t include SaaS, which is measured separately. Read Article Save to Favourites Red Hat brings enterprise Linux to Oracle Cloud Infrastructure with easy migration Cloud Computing, Innovation Topics / 01/02/2023 Red Hat, Inc., provider of open source solutions, and Oracle announced a multi-stage alliance to offer customers a greater choice of operating systems to run on Oracle Cloud Infrastructure (OCI). With this strategic collaboration, certified configurations of OCI flexible virtual machines can now run Red Hat Enterprise Linux, and customers can also migrate existing workloads already running on Red Hat Enterprise Linux to Red Hat Enterprise Linux on OCI with greater confidence. OCI flexible virtual machines can scale in increments as small as a single CPU to optimize price-performance and minimize wasted resources. Customers can also contact both Red Hat and Oracle support to help resolve potential issues, with an expanded transparent, joint support agreement. Read Article Save to Favourites Salad’s fully managed container service offers affordable, plug-and-play alternative to serverless container products from hyperscale providers Cloud Computing, Innovation Topics / 23/01/2023 Salad Technologies, a distributed cloud-computing startup, has launched Salad Container Engine, a more affordable, plug-and-play alternative to serverless container products from hyperscale providers. The fully managed container orchestration platform is powered by tens of thousands of gaming PCs from around the world. Developers using Salad Container Engine can securely deploy stateless container workloads across a global cloud infrastructure network powered by privately owned devices. By sustainably leveraging latent computing resources and data-transfer bandwidth from consumer machines, Salad empowers everyday people to compete directly with incumbent cloud services. The startup is now leveraging its competitive price advantage to onboard customers building CPU-intensive compute applications for use cases such as distributed data analysis and AI inference. Salad will soon unveil deployment integrations for privately hosted container images and expand its resources portfolio with dedicated GPU support in order to answer a growing waitlist of customers running generative AI workloads and other computationally intensive applications that require 3-D acceleration by such hardware. Read Article Save to Favourites COMPANIES Apple, Companies and Organizations Apple CarPlay to integrate Uber Driver app on the car’s dashboardNew Apple, Companies and Organizations / 13/02/2023 The Uber Driver app (which is the one used by drivers working for the company) will soon get integration with. Currently, Uber drivers need an iPhone or Android app to view and accept rides, as well as check the map and see areas with surge pricing. Of course, doing this on a phone is not exactly convenient when you’re driving. That’s why Uber announced integration with Apple CarPlay coming to its app for drivers. In an email sent to Uber partners, the company confirmed that drivers will have access to these same features directly from CarPlay. To do this, drivers will need to open the Uber Driver app on their iPhone, connect their iPhone to their car via cable or wirelessly, and then CarPlay will show the Uber app on the car’s dashboard. Read Article Save to Favourites Second-hand device market looks set to bring even more first-time iPhone buyers into Apple’s ecosystemNew Apple, Companies and Organizations / 13/02/2023 iPhones account for around 82% of the second hand device market, according to CCS Insights and hold value for longer even in that market. The analysts note that a growing range of iPhone models are being made available at the company’s refurb store across multiple nations. Though stocks are low, they note: “By reaching for a larger piece of the second-hand market, the company looks set to bring even more first-time iPhone buyers into its ecosystem who may not be able to afford a brand-new device.” Of course, once it has someone hooked into its ecosystem, the company has other hardware products, accessories, and services to enhance the customer experience. Read Article Save to Favourites Apple’s Pay Later could slow down the new customers sign up growth for Affirm and Klarna Apple, Companies and Organizations / 10/02/2023 Looking at the US market share, Apple’s iPhone has around 50 percent of the smartphone market. If Apple Pay Later is already built into the smartphones of half the potential market, you take notice. Apple users tend to spend more than Android users as well, which means that not only are competitors missing out on potential customers but potential customers that spend more. Even though Apple’s offering may not draw customers away from Affirm, Klarna, or Afterpay, it will probably slow down the rate at which new customers sign up. Pay Later being built directly into the Wallet app as a payment method gives Apple an entrenched position, meaning it won’t have the same struggles as other buy now, pay later services. Read Article Save to Favourites BIS leader says the current approach is not adequate to regulate Big Tech’s push into financial services Apple, Companies and Organizations / 09/02/2023 Agustín Carstens, BIS general manager, says: “As Big Techs continue to push into financial services on the back of their data-driven business model, it is increasingly evident that the current regulatory approach is not fully fit for purpose to address related policy challenges. While Big Techs can initially bring greater competition, he says, network effects allow them to quickly build positions of dominance in specific market segments, for example by increasing user switching costs or raising barriers to entry. As systemic entities, they may also become ‘too big to fail’, raising fears for financial stability. Read Article Save to Favourites Amazon, Companies and Organizations Amazon is the latest threat to Facebook as ad targeting suffers; reports $38 billion and 19% year-over-year growthNew Amazon, Companies and Organizations / 13/02/2023 Amazon’s increased advertising offerings for the millions of brands that sell on the site coupled with Facebook’s diminished targeting capabilities that resulted from Apple’s privacy changes have produced a significant realignment in the digital ad market. Until a year ago, Amazon didn’t even disclose the size of its advertising business, leaving analysts and investors to guess how much the company was making in allowing sellers and brands to promote their wares on the site and apps. Now, the company’s ad division is a $38 billion annual business, and last week reported 19% year-over-year growth in the fourth quarter to $11.6 billion. Facebook parent Meta meanwhile reported a 4% annual decline in revenue for the quarter to $32.2 billion, shrinking for a third consecutive period. Read Article Save to Favourites With RxPass Amazon further expands its share of the consumer wallet and gets new data on purchases Amazon, Companies and Organizations / 07/02/2023 Amazon’s new RxPass prescription service further increases the downward pressure on the cost of generic drugs, the Wall Street Journal reports. While the response to RxPass was underwhelming, it was a “tricky, good move,” according to Betsy Stanley, senior director at business strategy consultancy firm for Pinkston Strategy. Amazon further expands its share of the consumer wallet and gets new data on their purchases, Stanley said. It could also set up direct competition with specialty brands like Hims and Ro by selling generic Viagra, she said. “I think RxPass is more of a stepping stone into normalizing Amazon’s brand into health care,” Stanley said. “Compared to previous efforts Amazon made in health care, this is getting a reaction of ‘This just makes sense. This doesn’t feel like a big deal’ … We’re all normalizing health care and Amazon.” Read Article Save to Favourites Amazon pauses Fresh grocery expansion as it tinkers with format Amazon, Companies and Organizations / 07/02/2023 Amazon is freezing its Amazon Fresh grocery expansion. Amazon has been experimenting with the store format and expects to continue to work on it in the future, but it decided over the past year it won’t open any more Fresh stores until “we have that equation with differentiation and economic value that we like, but we’re optimistic that we’re going to find that in 2023.” Amazon hasn’t disclosed how many stores were closing or being delayed. Read Article Save to Favourites Amazon’s advertising business grew 19%, unlike Google, Meta Amazon, Companies and Organizations / 03/02/2023 Amazon’s online advertising business continues to grow fast, increasingly challenging digital ad titans like Meta and Google. The advertising unit is still a small fraction of the overall $149.2 billion it recorded in sales for the fourth quarter. The unit brought in $11.6 billion in sales for the fourth quarter, representing a 19% year-over-year increase. Amazon now holds 7.3% of the overall online ad market, trailing Alphabet’s Google, and Meta-owned Facebook and Instagram, which respectively have 28.8%, 11.4%, and 9.1%, of the digital ad market. Read Article Save to Favourites Companies and Organizations, Google Google is working to bring Bard AI chat to ChromeOSNew Companies and Organizations, Google / 13/02/2023 Google has begun working to bring Bard to ChromeOS. ChromeOS will ditch the built-in search features of the launcher (which searches files, apps, and the web) and replace it with a chat with Bard. Things are still very much in a work-in-progress state, so it’s possible this design could change before launch. Bard on Chromebooks will appear as its own separate page of the ChromeOS bubble launcher — like how Google Assistant appears today — with a scrollable conversation history and a search bar, presumably used to start a new conversation. It will be interesting to see the places that Google chooses to integrate Bard or any other conversational experience into its existing products. In the case of ChromeOS, Bard seems to be directly replacing the launcher’s Google Search integration, though there’s certainly a case to be made for Bard being integrated with Assistant. Read Article Save to Favourites AMEX and Capital One help to propel Google Pay’s focus on virtual cards Companies and Organizations, Google / 10/02/2023 Google has added several security features as part of its recent payments revamp, including one that’s designed to combine streamlined checkout with an authentication method that isolates individual transactions from outside parties. Google this week started making virtual cards available for American Express’s consumer, business and corporate clients, joining Capital One Financial among financial institutions that support Google’s virtual cards. Read Article Save to Favourites Google debuts new AI powered ‘multisearch’ for queries that combine an image with text Companies and Organizations, Google / 09/02/2023 Google’s search engine is receiving a new AI-powered feature called multisearch. According to the company, the feature provides the ability to create search queries that combine an image with text. A user could, for example, create a query that comprises a photo of a chair and the phrase “matching table.” In response to such a query, Google could surface tables that are available for purchase online and have a similar design as the chair in the photo. Google Maps is also receiving a set of new AI features. Immersive View generates building models using an AI technique known as neural radiance fields or NeRF. The technique enables a neural network to create a 3D model of an object from a few two-dimensional images. In the case of Immersive View, building models are generated using a combination of Street View footage and aerial photos. Another new addition to Google Maps is an indoor version of the service’s existing Live View tool. Read Article Save to Favourites Chrome could get option to require your fingerprint before filling in passwords Companies and Organizations, Google / 08/02/2023 Desktop Chrome already supports biometric confirmation before auto-filling payment information, and is now getting the option to require your fingerprint to enter saved passwords. Chrome is “adding the option to use biometric authentication (to verify it’s you) before filling your saved password” on “supported computers.” This will take advantage of your existing fingerprint unlock stored by Mac or Windows. Once rolled out, you’ll be prompted by a “Protect passwords with your screen lock” prompt to set it up: “If you share this device with others, you can use your screen lock to verify it’s you whenever you use a saved password.” Read Article Save to Favourites Essential Guidance, Facebook Shopify Tax is intended to help its merchants better understand their sales tax obligations Essential Guidance, Facebook / 18/10/2022 Shopify announced a new product called Shopify Tax, intended to help its merchants better understand their sales tax obligations in the US. The product is built directly into Shopify’s platform and includes features that help merchants track their upcoming tax obligations, categorize their products by tax rate, and charge customers sales tax based on their precise location. The launch of Shopify Tax comes as collecting sales tax has grown increasingly complex for Shopify merchants — and for the company’s e-commerce rivals, like Amazon, which didn’t collect sales tax on its third-party marketplace sales for years. That strategy gave it an advantage when it came to setting low prices for goods. But new laws for marketplaces have changed Amazon’s responsibilities regarding sales tax. Read Article Save to Favourites Innovation Topics, Instagram, Others New Tiller is the only automated personal finance service built on Microsoft Excel and Google Sheets Innovation Topics, Instagram, Others / 01/06/2022 Tiller’s personal finance service now offers a full suite of tools for customers to manage their financial lives with the power of Microsoft Excel. Tiller is the only automated personal finance service built on Microsoft Excel and Google Sheets, combining the ease of an app with the power of spreadsheets. Tiller provides customers with a clear view of all their finances in one place, flexible templates, a vibrant user community, US-based customer support, strict privacy, and no ads. Tiller’s newly upgraded service connects 21,000 banks to Excel and imports daily financial data with a click. Customers can easily track their daily spending, account balances, budgets, and net worth in their Excel workbooks without data entry or logging into multiple accounts. Working with Microsoft, Tiller is offering Microsoft 365 customers a special 60-day trial of the service. Additional personal finance features exclusive to Tiller include prebuilt templates, daily account update email, user Community, and top-rated customer support. This summer Tiller will release AutoCat, the first fully customizable transaction auto-categorization engine for Excel. With full support for Excel, customers can more easily manage their money, their way, with all their accounts updated in one place, flexible reporting, customizable categories, and uncompromising privacy. Read Article Save to Favourites Cybersecurity, Innovation Topics Sendmarc offers an SPF and DMARC standards based email protection from phishing attacks and email impersonation Cybersecurity, Innovation Topics / 10/02/2023 Companies have lost over $10 billion due to business email compromises globally. Sendmarc helps its customers solve this problem by locking down their email domains and monitoring for attempted abuse. The company’s tech is based on email authentication methods, such as the Sender Policy Framework (SPF) and the Domain-based Message Authentication, Reporting, and Conformance (DMARC), global email security standards that protect domains against spoofing and that are used by companies such as Google, Microsoft, Meta, LinkedIn, and PayPal. Sendmarc says its subscribers have access to these same tools that implement, monitor and maintain these global email and domain security practices. Read Article Save to Favourites ARMO applies ChatGPT to ensure Kubernetes clusters are secure and correctly configured Cybersecurity, Innovation Topics / 08/02/2023 ARMO, an open source security provider and creator of Kubernetes security tool Kubescape, announced the release of a new ChatGPT integration within the ARMO platform. The new integration enables security teams to build custom controls with ARMO based on Open Policy Agent (OPA), which can be run to ensure Kubernetes clusters and CI/CD pipelines are secure and correctly configured. More broadly, the integration highlights that ChatGPT has the potential to be a force multiplier for security teams, which they can use to deploy security controls across the cloud within containerized environments. ARMO’s new integration demonstrates that ChatGPT can also be applied to secure Kubernetes deployments. In this particular use case, security teams can generate code and controls in the uncommonly used Repo language by entering queries with natural language. Read Article Save to Favourites Cisco introduces business risk scoring solution to better protect hybrid work and multi-cloud environments Cybersecurity, Innovation Topics / 07/02/2023 Cisco customers can now access new risk-based capabilities across Cisco’s security portfolio to better protect hybrid work and multi-cloud environments. Finding the balance between usability and security is now easier than ever with the general availability of Risk-Based Authentication – giving users the access they need, secured by real-time contextual signals. A significant advancement in its applications strategy, Cisco has announced the introduction of industry-first Business Risk Observability, an enhancement of Cisco’s Full-Stack Observability application security solution. Available through Cisco Secure Application, which is integrated into Cisco AppDynamics, it provides a business risk scoring solution which brings together Kenna Risk Meter score distribution and Business Transactions from Cisco AppDynamics, and also integrates with Panoptica for API security and Talos for threat intelligence. Read Article Save to Favourites Hackers are exploiting two-year-old VMware flaw to launch large-scale ransomware campaign Cybersecurity, Innovation Topics / 07/02/2023 Reports emerged that VMware ESXi servers left vulnerable and unpatched against a remotely exploitable bug from 2021 were compromised and scrambled by a ransomware variant dubbed “ESXiArgs.” ESXi is VMware’s hypervisor, a technology that allows organizations to host several virtualized computers running multiple operating systems on a single physical server. Italian cybersecurity officials warned that the ESXi flaw could be exploited by unauthenticated threat actors in low-complexity attacks, which don’t rely on using employee passwords or secrets, according to the Italian ANSA news agency. The ransomware campaign is already causing “significant” damage due to the number of unpatched machines. Read Article Save to Favourites Data Economy & Privacy, Innovation Topics Banks face avalanche of data demands ahead of CRA, CFPB final rules Data Economy & Privacy, Innovation Topics / 09/02/2023 The CRA Notice of Proposed Rulemaking issued by the FDIC., the OCC, and the Federal Reserve Board suggests a particularly heavy lift. The proposed rule adds another type of assessment area, based on mortgage and small business loan activity rather than branch locations; new metrics by which to measure loan distribution; and new tests related to retail lending, retail products and services, community development financing and community development services. The requirements necessitate that banks, depending on their size, collect and report new categories of data or get further into the weeds on existing categories. That may include information about multifamily loans, open-end home mortgages (which let the borrower take out additional funds in the future) auto loans, small business and small farm loans, digital and delivery systems such as online banking, deposit data on the county level, community development services and a deeper understanding of where their customers are located. The highest burden is on banks with more than $10 billion of assets. “This will be challenging for institutions because it’s not the kind of data they would store in their existing systems in a lot of cases, or they are collecting it differently than the agencies want it reported under CRA,” said Tracy Basinger, senior advisor at Klaros Group. Banks should start analyzing how they might fare against the new metrics based on available information, including how current loan systems could be used for data collection, analysis, and reporting, and whether additional systems or automation would be needed to maintain compliance. Read Article Save to Favourites Onehouse raises $25M as it targets data interoperability with new Onetable offering Data Economy & Privacy, Innovation Topics / 06/02/2023 Onehouse’s data lakehouse is a relatively new kind of offering that enterprises can use to extract insights from their data more efficiently. It’s said to combine the best features of data warehouses and data lakes within a single platform. The company’s lakehouse service is a cloud-based offering that’s designed for ease of use. Traditionally, setting up a lakehouse environment takes months of implementation work and technical expertise, but Onehouse says it can eliminate all that and get its platform up and running within minutes. The platform is based on the open-source Apache Hudi offering, which was created by Onehouse founder and Chief Executive Vinoth Chandar while he was working as a data architect at Uber Technologies Inc. Uber uses Apache Hudi to process about 500 billion data points each day. Other users of Apache Hudi include Amazon.com Inc., Walmart Inc. and General Electric Co.’s aviation business. Read Article Save to Favourites Samooha launches with tech that lets companies securely share data Data Economy & Privacy, Innovation Topics / 03/02/2023 Samooha, a startup developing a “cross-cloud” data collaboration platform lets businesses securely share, collaborate on and gain insights from their and their partners’ data, regardless of the underlying cloud and data stack. To the extent Samooha’s differentiated, it leans heavily on the Snowflake ecosystem — which isn’t exactly surprising given Snowflake’s involvement in the startup’s fundraising. A native app on Snowflake, Samooha provides a no-code UI customers can use to access and build clean room apps. Samooha intends to go after verticals it believes might be especially underserved, like healthcare, financial services, advertising, retail and entertainment. Media in particular could prove to be lucrative; Gartner predicts that by 2023, 80% of advertisers with media budgets of $1 billion or more will use data clean rooms. Read Article Save to Favourites Audience IQ customer data platform helps auto dealers improve customer lifetime value metrics Data Economy & Privacy, Innovation Topics / 31/01/2023 Audience IQ is a full-scale customer data platform (CDP) to help auto dealer groups improve their customers’ experience and increase marketing effectiveness and advertising return on investment. The platform collects, cleans, manages and analyzes first party customer data to provide a comprehensive view of auto customers’ preferences, behaviors and interactions with a dealership. Dealers can segment customers and send them relevant, personalized communications and offers, building stronger customer relationships and driving loyalty and repeat business. The platform tracks all marketing KPIs, lead conversions and in-store visits and provides full end-to-end attribution for every dollar investment a client makes in their marketing mix. This allows the Force Marketing team to review performance and make optimization decisions quickly for dealerships to further maximize both sales and service return on ad spend (ROAS). Read Article Save to Favourites Demographic Change, Innovation Topics Gen Zers know they’re stereotyped as ‘snowflakes’ but say they’re resilient, having lived through the pandemic Demographic Change, Innovation Topics / 23/01/2023 Generation Z members are well aware they are referred to as “snowflakes,” but say that, by contrast, they are resilient, a report by US consulting firm Oliver Wyman found. Gen Z disagrees with these stereotypes, according to the report. Having lived through the 2008 financial crisis, a global pandemic, and the opioid epidemic, among other crises, this generation considers itself to be unsentimental, resilient, and practical, the report said. Gen Z is the most resilient generation so far because of all the devastation that has happened in their lives, per the Oliver Wyman report. As a result, they’ve become a generation of activists who fight for what they believe in, it added. Although Gen Zers feel the most stress after such adversities, they’re more proactive than other generations about their health and will try out various methods to improve their wellbeing, including social-media trends. Read Article Save to Favourites StartOut and J.P. Morgan welcome new cohort of LGBTQ+ owned companies to growth lab accelerator Demographic Change, Innovation Topics / 19/01/2023 StartOut and J.P. Morgan welcomed a new cohort of ten high-performing companies to the Growth Lab accelerator, a six-month program that helps LGBTQ+ entrepreneurs grow their businesses through networking, mentorship, and education. Now in its sixth year and eleventh cohort, Growth Lab has helped 65 early-stage companies raise more than $763 million in funding and create more than 3,650 new jobs across the United States. This incoming cohort of businesses brings together innovators from across the U.S. and Australia, specializing in fields ranging from healthcare and climate to fashion and education. J.P. Morgan serves as the co-lead sponsor of Growth Lab, providing expert mentors and educational materials to support participating companies. Additionally, J.P. Morgan is making the newly launched Capital Connect, a digital platform that directly connects founders and investors, available to eligible cohort members. Read Article Save to Favourites 30 million consumers born between 1990 and 2000, Zillennials bridge the gap between millennials and Gen Z Demographic Change, Innovation Topics / 17/01/2023 A cohort of the 30 million United States consumers born between 1990 and 2000, zillennials bridge the gap between millennials and Generation Z. They are the very first generation of consumers to have never known a world without the internet, and using connected devices comes as naturally to them as breathing. PYMNTS’ research reveals that this connection to the internet is only the beginning of what makes zillennials unique. Zillennials are among the most connected of any generation. They are nearly two and a half times more engaged in the ConnectedEconomy™ than baby boomers and seniors are, and they are 36% more engaged than Generation X. Young adults have been living with their parents longer, and zillennials are no exception. One-third of zillennials still live with their families to split or reduce expenses, while 58% live with a romantic partner. Zillennials are 6% less likely to live paycheck to paycheck than millennials and bridge millennials. Zillennials may have more disposable income than their elder siblings or peers because they have fewer expenses than either millennials or bridge millennials. Gig marketplaces are especially important to the zillennial work force. Fifty percent of them reported finding work these platforms, as did 59% of Gen Z. Just 38% of consumers overall use them. Read Article Save to Favourites Corecore TikTok’s newest trend may be a genuine Gen-Z art form Demographic Change, Innovation Topics / 17/01/2023 At first glance, #corecore videos seem to be a meaningless collage of videos that connect to a shared message. However, it is the idea of corecore and what it can (or could) represent that has given rise to what some consider a genuine form of art by Gen-Z. Corecore is an aesthetic trend on TikTok that derives its name from an ironic use of the -core suffix. So through its name, corecore makes itself sound like the antithesis of genre itself; its content can be anything and its creators can use any type of media to convey a central premise. Corecore is essentially an anti-trend that can be loosely defined as similar and disparate visual and audio clips that are meant to evoke some form of emotion. When done right, a creator can, in sequence, splice together clips to create a compelling impression that hints at meaning, but may not be anything more than a feeling. This is what makes corecore so interesting: one’s feelings that couldn’t be expressed through words are instead presented through images. In a corecore post, individually the snippets don’t make sense, but when connected the video gives them a shared context, and therefore a certain power. The hashtags for corecore sits at around 600 million views, making it an increasingly popular trend on TikTok. Read Article Save to Favourites Futurism, Innovation Topics D-Wave Announces New Commercial Customer Engagements, Cross-Platform Product Enhancements at Qubits (Aithority 01/18) Futurism, Innovation Topics / 19/01/2023 D-Wave shared progress toward its next generation Advantage2 annealing quantum computing system, which is expected to feature 7000+ qubits and 20-way connectivity, and will be implemented in a new lower-noise fabrication stack, all to enable customers to solve more complex problems with greater precision, including: Improvements in qubit coherence: A significant 4x reduction in noise was demonstrated for qubits within prototype processors fabricated from a newly developed lower noise fabrication process. This means higher coherence qubits and is expected to lead to additional performance gains for the Advantage2 quantum system, beyond those already achieved and released in the Advantage2 experimental prototype that was made available in the Leap TM quantum cloud service in June 2022 Launch of new problem visualizer: The OceanTM SDK and problem visualizer are now updated to reflect the higher Advantage2 connectivity (20-way), highlighting more compact embedding that enables larger, more complex problems and better solutions Read Article Save to Favourites IBM is on track to achieve quantum advantage by 2026 using error mitigation Futurism, Innovation Topics / 08/12/2022 IBM currently looks at quantum error management through the lens of three methods: error suppression, error mitigation, and error correction. Setting aside error correction for the moment, let’s consider the other two approaches. Error suppression is one of the earliest and most basic methods of handling errors. It typically modifies a circuit, uses pulses of energy to keep a qubit in its quantum state longer, or directs pulses at idle qubits to undo any unwanted effects caused by neighboring qubits. These types of error suppression are known as dynamic decoupling. Error mitigation is the method that IBM believes will bridge the gap between today’s error-prone hardware and tomorrow’s fault-tolerant quantum computers. Error mitigation’s interim purpose is to enable early achievement of quantum advantage. Read Article Save to Favourites Q-Ctrl and Classiq partner to help developers build faster and more efficient quantum algorithms Futurism, Innovation Topics / 28/11/2022 Q-Ctrl announced a partnership with quantum algorithm development software startup Classiq to integrate Classiq’s Quantum Algorithm Design platform with Q-Ctrl’s quantum control techniques designed to boost hardware performance. The integration will provide a single interface where developers can use both solutions to create algorithms and run them with high-performance error-reduction techniques, simplifying the end-to-end process of getting useful insights from quantum computers. The technologies developed by both companies aim to reduce the need for users to possess deep quantum computing expertise, allowing developers to focus on domain-specific applications that matter most to them. Users will be able to develop in Classiq’s platform while incorporating Q-Ctrl’s hardware-enhancing tools “under the hood.” Classiq’s Quantum Algorithm Design platform can take high-level functional models and transform them into quantum circuits, which will be automatically optimized by Q-Ctrl’s infrastructure software. Read Article Save to Favourites D-Wave focuses on annealing to address optimization and gate for quantum computing Futurism, Innovation Topics / 28/11/2022 D-Wave offers a cloud service called Leap through which users can access its capabilities: quantum computers, hybrid solvers and software development tools. D-Wave also offers professional services to help clients with things like problem formulation or job submission, where expertise is not available in-house. D-Wave’s core offering is also available via AWS Marketplace. In addition, D-Wave has a more targeted offering on AWS Marketplace: feature selection for machine learning. Finding a small set of strong classifiers from a big set of weak classifiers is a very hard optimization problem, and one in which D-Wave’s system does well. This is often used in fraud detection. Other parts of the machine learning process pipeline are not addressed by D-Wave at this point, because neither its quantum computer nor any of the gate model systems are yet capable of beating GPUs. Overall, the quantum ecosystem is defined by the annealing vs. gate models divide. There is a fundamental technology divide in quantum computing, which CEO Alan Baratz explained is the source of both D-Wave’s place in the market as well as the hype. “We’re the only company in the world that does annealing to address optimization. Now we’re doing gate as well. So, we’ll be the only company in the world that can address the full market for quantum,” he said. Read Article Save to Favourites Green Banking, Innovation Topics JP Morgan just bought a massive forest as lumber prices rise on the back of a potential rebound in the U.S. housing market Green Banking, Innovation Topics / 02/02/2023 JPMorgan Chase had bought 250,000 acres more of timberland across three sites in the Southeastern U.S. for $500 million. The woodlands will be managed by JP Morgan’s Campbell Global, an investment manager with three decades of experience in natural resource management. The bank’s investment will likely provide returns to JPMorgan as lumber prices rise on the back of a potential rebound in the U.S. housing market. But another reason lies in the value of keeping the trees standing, rather than cutting them down. “The properties will be continuously managed for both carbon capture and timber production to meet growing demand for sustainable building products and other uses,” JPMorgan wrote, as the bank and other institutional investors like it start piling into the rapidly-growing market for carbon sequestration. The 250,000 acres of forested land now managed by Campbell Global, for instance, includes around 120 million standing trees holding 18 million metric tons of stored carbon dioxide equivalent, according to JPMorgan. By ensuring a portion of those trees remain untouched and continue absorbing carbon for longer, investors are reaping more tradable carbon offsets which, because they are in increasingly short supply, can be very valuable. Long-lived real assets like standing trees can even provide a more resilient hedge against inflation than other commodities. Read Article Save to Favourites Fujitsu, Mizuho Bank partner to improve ESG data Green Banking, Innovation Topics / 01/02/2023 The deal will combine Mizuho Bank’s customer networks and knowledge of ESG solutions with Fujitsu’s cloud services for visualising CO2 emissions across the entire supply chain. This will allow the two companies to calculate, visualise and analyse greenhouse gas emissions to support customers in reducing their carbon footprint. By making it possible to manage various ESG data, including energy consumption, waste management, occupational health and safety and CSR activities, companies will be able to meet regulatory requirements. Read Article Save to Favourites More standardization in the ESG disclosure framework for banks is expected in 2023 Green Banking, Innovation Topics / 01/02/2023 Environmental, social and governance considerations are growing in importance at banks and credit unions. Gary Levante, who heads the ESG effort at Berkshire Bank, says banks should view embracing ESG as a way to gain a competitive edge. Levante expects to see is more standardization in the ESG disclosure framework for banks and also that the issue will become more politically divisive around the country. He advocates for a couple of other ESG-related initiatives: More focus on capital deployment to underserved communities and more work to promote a low-carbon future. First and foremost, there needs to be standard disclosure requirements for all financial institutions, all banks, regardless of whether they are publicly traded or not. That is a critical enabler for all the other work that needs to be on the ESG agenda for 2023. There needs to be an even higher focus from banks on how they’re deploying that capital to truly lift up and elevate historically marginalized groups, as well as neighborhoods that have been often overlooked. Whether those are called a “low- and moderate-income neighborhood” or an “opportunity zone,” that’s something that’s got to be on the bank ESG agenda. And the third topic is banks can play such an important role working with their customers and helping to build a more sustainable and low-carbon future. And banks, with their capital, can really help their clients usher in that era where we get closer to net zero, we get closer to stopping the impacts of climate change. Read Article Save to Favourites Fed to measure banks’ exposure to climate risk Green Banking, Innovation Topics / 19/01/2023 The six largest US banks have been tasked by the Federal Reserve to analyse the impact of trial scenarios for both physical and transition risks related to climate change on real estate assets in their portfolios.The banks under scrutiny are Bank of America, Citigroup, Goldman Sachs, JPMorgan Chase, Morgan Stanley, and Wells Fargo. The exercise – first signposted last year – will gather qualitative and quantitative information over the course of the pilot, says the central bank, including details on governance and risk management practices, measurement methodologies, risk metrics, data challenges, and lessons learned. The pilot exercise includes physical risk scenarios with different levels of severity affecting residential and commercial real estate portfolios in the Northeastern United States and directs each bank to consider the impact of additional physical risk shocks for their real estate portfolios in another region of the country. For transition risks, banks will consider the impact on corporate loans and commercial real estate portfolios using a scenario based on current policies and one based on reaching net zero greenhouse gas emissions by 2050. Read Article Save to Favourites Innovation Topics, Mobility & Last Mile Jack Henry touts FedNow launch Innovation Topics, Mobility & Last Mile / 09/02/2023 Jack Henry & Associates expects to be the first payments processor to go live with FedNow when the Federal Reserve’s real-time payments service debuts in July. Jack Henry has been working with the Federal Reserve for more than two years to prepare for the debut of the FedNow service, and somewhere between 25 and 30 financial institutions will be part of Jack Henry’s initial launch. Read Article Save to Favourites New Oracle Banking Payments provides a single engine for real-time payment processing Innovation Topics, Mobility & Last Mile / 08/02/2023 Oracle Banking Accounts Cloud Service provides highly scalable demand deposit account processing on Oracle Coherence Datagrid Infrastructure. Oracle Banking Payments provides a single engine for real-time payment processing, including cross-border, high-value, bulk, retail, and 24×7 payments. Oracle Banking Enterprise Limits and Collateral Management enables banks to gain a holistic view of their exposure by centralizing the limits definition process and collateral management. Oracle Banking Origination offers streamlined processes and automated decisioning that helps bankers deliver tailored onboarding and originations experiences for retail and small business customers. Read Article Save to Favourites FedNow says features will help banks ‘raise the bar’ on fraud management Innovation Topics, Mobility & Last Mile / 02/02/2023 The Federal Reserve’s FedNow Service, is expected to catalyze broad access to instant payments for consumers and businesses. When it launches later this year, the 24/7 service will come equipped to support popular use cases such as account-to-account (A2A) transfers and bill pay, in addition to features that help mitigate fraud. One feature under consideration, for example, would enable FIs to activate a control setting that rejects payments that exhibit unusual frequency patterns or cumulative value over a period of time. This could address fraudsters’ efforts to work around transaction limits by originating large numbers of low-value payments in a short window. Later potential features could provide the ability to fine-tune controls for different types of customers and screen non-value messages, such as requests to send payments to potential bad actors. Other updates under consideration would leverage the FedNow Service network to monitor for aggregated concentrations of inbound and outbound activity (a sign of potential mule activity) and use machine learning to score transactions. The FedNow Service is also positioned to add new features on a “fast-follow” basis right after launch, and then on a continuing basis as market needs evolve. Read Article Save to Favourites Yves Saint Laurent launches NFT rewards that include a gift voucher Innovation Topics, Mobility & Last Mile / 25/01/2023 Yves Saint Laurent (YSL) Beauty announced its latest NFT campaign, “Black Opium: The Night is Ours”. The campaign release involves a two-part NFT series. Chapter one contains 2014 NFTs and will be provided alongside purchases of the Black Opium fragrance, starting from January 30 in the UK, US, France and Australia. While the initial NFTs are a reward that includes a gift voucher, it also provides access to purchase a second tranche of NFTs, the Night Masters. Proceeds will go towards the Abuse Is Not Love charity program. Read Article Save to Favourites Innovation Topics, Neo-Banks & Challengers PayPal prioritizes checkout with passwordless, one-click native in-app experienceNew Innovation Topics, Neo-Banks & Challengers / 13/02/2023 Even as PayPal remains mired in a global e-commerce sales trough, the company this year aims to modernize its checkout technology by driving toward passwordless, one-click native in-app experiences as well as deploying the next generation of checkout using data and AI. To help support these initiatives, PayPal will further pare costs — beyond the 7% workforce reduction the company announced less than two weeks ago — with more incremental cuts to spending on external vendors and real estate, with the goal of achieving total cost savings of nearly $2 billion through 2023. Read Article Save to Favourites Neobank Current onboards ex-credit strategy lead at Fifth Third as Chief Risk Officer ahead of credit product launchNew Innovation Topics, Neo-Banks & Challengers / 13/02/2023 Current has announced the addition of Siva Gowrishankar as the firm’s new Chief Risk Officer. Gowrishankar joins after spending about two decades driving success at a variety of financial services firms. The addition of Siva Gowrishankar as Chief Risk Officer aligns with the company’s goal to launch a credit product. Previously, Gowrishankar was Head of Credit Strategy and Optimization at Fifth Third Bancorp for half a decade, as well as GreenSky, Capital One, Barclays and SallieMae. Read Article Save to Favourites FIS to spin off Worldpay Merchant Services Business acquired in 2019New Innovation Topics, Neo-Banks & Challengers / 13/02/2023 FIS is reportedly planning to spin off Worldpay, the merchant services business it acquired in 2019. The payments giant is apparently looking to undertake a tax-free spinoff of its merchant operations, the bulk of which comes from Worldpay, Reuters reported. FIS, based in Jacksonville, FL, could announce the spinoff this week as the company reveals the outcome of a strategic review it conducted last year under pressure from hedge funds D.E. Shaw and JANA Partners. Read Article Save to Favourites Affirm and lending platforms lead fintech IPO Index 8% lower Innovation Topics, Neo-Banks & Challengers / 10/02/2023 Affirm’s 17% loss spearheading the spate of decliners, and offering up a microcosm of what’s been shaking up FinTechs amid earnings season. The lenders and platforms led the FinTech IPO Index down in a week, which logged an 8% loss. But for the group, overall, things are still in positive territory year to date, with a 24.6% surge. Affirm’s growth rates are decelerating, leading the company to slash staff and shutter some operations — notably its crypto initiative. Consumers are pulling back, and as a result, these companies are finding all manner of challenges to top-line growth. And in many cases, they’re being forced to right-size operations. Read Article Save to Favourites PAYMENT GATEWAYS & CARD SERVICES Amex brings more transparency to credit card applications AMEX, Companies and Organizations / 23/11/2022 American Express is piloting an application process that lets prospective customers find out whether they’ve been approved for an Amex card without hurting their credit score. Amex will roll out the new application process to its co-brand partners and make it available for existing cardholders applying for other Amex cards. The application involves a soft credit check; a hard credit check is done only if customers accept the card after application approval. Credit card applications often involve hard credit checks, which can lower credit scores by as much as five points, per FICO—even if applicants end up being rejected. Hard inquiries stay on credit reports for two years but the effect they have on credit scores usually goes away after a year. The effects that credit card applications can have on credit scores are less severe than missed payments or maxed out credit cards. However, these temporary effects may still hurt consumers’ ability to access things like auto loans or mortgages. Read Article Save to Favourites Visa teams with fintech to improve international small-business payments Companies and Organizations, Visa Checkout / 23/11/2022 Fintech Thunes working with Visa to expand into digital wallets in multiple markets. The partnership covers both consumer transfers and small business payments. Streamlining international connections between banks, consumers and merchants has become a prominent focus for payment companies, particularly as more small businesses seek international suppliers and customers. Read Article Save to Favourites Visa direct transactions surge 36% as real time money movement gains ground Companies and Organizations, Visa Checkout / 26/10/2022 Three years into the pandemic, and Visa’s Tap to Pay continues its steady march, with real-time payments and faster payouts — through Visa Direct — also proving popular on an increasingly complicated global stage. To that end, the payments network showed that total payments volume surged by 10% in its fiscal fourth quarter with credit outpacing debit. Supplemental materials released by the company show that debit volume was up 5% in constant currency to $1.45 trillion; that performance was far outpaced by credit volumes, which grew by 20% to $1.48 trillion. Drilling down into the particulars of U.S.-based spending, payments volume was up 12% year over year, or 145% of 2019 volumes. Cross-border volumes, on a constant basis, excluding intra-Europe volumes, were 49% higher. Total cards in force grew by 9% to a bit more than 4 billion in the most recent quarter. Debit cards grew by 10%, followed by credit card growth of 7%. Merchant locations including locations from payment facilitators grew 11%, indicating an expansion of network acceptance. But within those spending patterns lies evidence of the continued digital shift — and a movement of the payments network well beyond simply enabling that spend, but towards making it more secure (and faster) too. Read Article Save to Favourites Visa’s DPS embeds a customizable PCI-compliant fraud and risk management solutions Companies and Organizations, Visa Checkout / 24/10/2022 Helix by Q2, a cloud-native core purpose-built for embedded finance, announced it has embedded its finance platform with Visa Debit Processing Service’s data and fraud solutions. The multi-tenant architecture of the Helix solution, combined with Visa fraud tools including Risk Services Manager (RSM), provides customers with permissions-based, PCI-compliant fraud and risk management solutions. This allows each Helix customer to customize its risk management approach while saving hundreds of thousands of dollars in compliance expenses. Visa risk tools enable each customer to create, test and execute custom fraud rules across their entire portfolio or thoughtfully apply risk strategies in a personalized approach to just a segment of their cardholders. Read Article Save to Favourites PayPal accounts are breached in large-scale credential stuffing attack Companies and Organizations, PayPal / 20/01/2023 According to a PayPal notice of security incident dated January 18, attackers got unauthorized access to the accounts of thousands of users between December 6 and 8, 2022. The total number of accounts that were accessed by threat actors using a credential stuffing attack is reported as being 34,942. PayPal itself hasn’t been breached. but thousands of customer accounts have. While PayPal has no evidence of unauthorized transactions being made, the attackers did, it says, potentially have access to personal data, including “name, address, Social Security number, individual tax identification number, and/or date of birth.” PayPal is offering affected customers two years of free access to identity monitoring services provided by Equifax. Read Article Save to Favourites Mastercard Data shows inflation’s impact on holiday shopping- 11% of shoppers looked for BNPL options. Companies and Organizations, Mastercard / 03/01/2023 Inflation changed the way Americans did their holiday shopping this year Mastercard’s latest Spending Pulse report shows. According to the report, the 7.6% year-over-year increase — which is not adjusted for inflation — was recorded between Nov. 1 and Dec. 24, and measured in-store and online retail sales across all forms of payment. The report also found that online sales increased 10.6% versus last year, with eCommerce making up 21.6% of total sales this year, up from 20.9% in 2021 and 20.6% in 2020 as consumers put greater stock in convenience and discounts and turned to online shopping to get it. Pressure was too much for some holiday shoppers, with half of the consumers we surveyed saying they were cutting back on spending this year simply because they don’t have the money. Another 56 million consumers were choosing not to shop at all this year. But of those consumers who did shop this year, about half of them said they planned to pay for their purchases using credit cards, loans, or BNPL options. Extrapolate the data somewhat, and that means about 98 million U.S. consumers planned to pay for at least one holiday purchase using one of those options. As many as 23% of holiday shoppers — or 48 million consumers — intend to use these methods to finance more than half of their holiday gift-giving. And when it comes to factors that determine consumers’ choice of retailers, PYMNTS research found that 60.4% of shoppers sought out discounts or sales, 48.3% wanted free shipping, and 11.4% looked for BNPL options. Read Article Save to Favourites PayPal is testing is a teen account for users of its Venmo P2P service Companies and Organizations, PayPal / 29/11/2022 PayPal is counting on its digital app to boost business as it focuses more on customer engagement and less on adding new customer accounts. To that end, one new service the company is testing is a teen account for users of its Venmo peer-to-peer payment tool. PayPal is also working with Apple to create a tap-to-pay function with iPhones in its digital wallet. In addition, a new PayPal rewards program offering users cash back is another way the company is trying to enhance its wallet offering. When PayPal can convert customers to using its mobile app they provide 50% more revenue to the company, on average per user, because app users have 60% more transactions than non-app users. PayPal expects that better engagement with its customers will mean lower churn. That should also mean more users. Read Article Save to Favourites Using Venmo to pay at Amazon makes consumers miss out on card rewards Companies and Organizations, PayPal / 23/11/2022 Paying for Amazon through Venmo isn’t necessarily a good idea. Here’s why: When you pay with your Venmo balance or a checking account, you won’t earn rewards on your purchase. You probably won’t earn rewards with your debit card, either — or even if you do, it’ll be the same rewards as had you paid directly with Amazon. You’re paying with either a checking account or debit card, and you want to add a layer of encryption to your purchase. By using Venmo as a middleman, Amazon won’t receive any of your account information such as your debit card or checking account number. Read Article Save to Favourites Innovation Topics, Reality Mastercard enables seamless in-game redemption and gifting of loyalty pointsNew Innovation Topics, Reality / 13/02/2023 Mastercard and Xsolla will work together to enable innovative card and account-based solutions and services to improve digital experiences in payments and beyond for gamers. To kickstart this game-changing partnership, for the first time, Mastercard cardholders will be able to use Pay with Points to seamlessly redeem their loyalty points for in-game purchases – this solution will be integrated into Xsolla’s Pay Station product. Players will also have the opportunity to gift in-game currency to friends and family. The companies are partnering to solve challenges in the gaming industry and prioritize consumer protections, including using Mastercard’s authentication and fraud detection capabilities to give parents control before their child makes in-game purchases. Read Article Save to Favourites Mastercard enables seamless in-game redemption and gifting of loyalty points Innovation Topics, Reality / 10/02/2023 Mastercard and Xsolla will work together to enable innovative card and account-based solutions and services to improve digital experiences in payments and beyond for gamers. To kickstart this game-changing partnership, for the first time, Mastercard cardholders will be able to use Pay with Points to seamlessly redeem their loyalty points for in-game purchases – this solution will be integrated into Xsolla’s Pay Station product. Players will also have the opportunity to gift in-game currency to friends and family. The companies are partnering to solve challenges in the gaming industry and prioritize consumer protections, including using Mastercard’s authentication and fraud detection capabilities to give parents control before their child makes in-game purchases. Read Article Save to Favourites Walmart, Gucci And Coke have created complete virtual destinations and the sales are real Innovation Topics, Reality / 09/02/2023 Coca-Cola developed its Zero Sugar Byte flavor in the metaverse and then transformed the digital beverage into a limited-edition product, making it consumable in both real and virtual lives. Walmart in 2021 purchased the virtual fitting room Zeekit, and in 2022 rolled the technology out to the Walmart app and Walmart.com, as “Be Your Own Model.” With it, users can dress upload images of themselves to see how clothing items might look. The tool is expected to make it easier for customers to hit that “buy” button. Gucci has created a complete virtual destination, Gucci Town, on the gaming app Roblox. In addition to social spaces, the town importantly features a Gucci store where gamers can purchase digital Gucci goods, including outfits for their Roblox avatars. Read Article Save to Favourites Roblox Metaverse from QSR Dave & Buster’s offers purchase of power drinks for greater speed and in-game skill Innovation Topics, Reality / 09/02/2023 The entertainment/restaurant chain Dave & Buster’s is opening “Dave & Buster’s World” on the Roblox gaming platform. This metaverse environment enables visitors to play a variety of multi-user games, as well as unlock hidden “secret experiences.” Dave & Buster’s World includes virtual versions of all the attractions from a brick-and-mortar Dave & Buster’s restaurant. Users can purchase power drinks for greater speed, strength, and skill in arcade games, while The Winner’s Circle, Dave & Buster’s prize shop, has been recreated in the metaverse. Metaverse customers can also trade in their tickets for in-game customizations like trails and descriptors or purchase premium add-ons that enable them to personalize their experience through features such as outfits, pets and accessories. Read Article Save to Favourites Innovation Topics, Regulatory & RegTech Facctum releases open access platform to combat financial crime Innovation Topics, Regulatory & RegTech / 29/11/2022 Facctum, a RiskTech company, has launched an open-access search version of its FacctView platform. This technology allows users to search business relationships and determine areas of potential sanctions compliance risk. FacctView was designed to deliver financial crime risk management tools as a SaaS. It leverages high-speed Ab Initio parallel processing technology in combination with a cloud-native product to help detect financial crime risks. Ab Initio provides Facctum with clustering and matching capabilities based on 12 technology patents – an approach supported by over 40 matching algorithms. Ab Initio provides transparent, detailed evidence to understand the cause of every potential alert, making compliance decisions easy to explain. Facctum integrates these Ab Initio capabilities into specialised screening solutions that are capable of processing large data volumes in real time to cluster, search, filter, and score potential risks. With open access, Facctum is making the technology accessible to companies with sanctions risks or compliance obligations. Open access FacctView provides an alternative that is simple to use and delivers effective compliance outcomes. Read Article Save to Favourites McAfee called on to offer fraud protection to Mastercard business card users Innovation Topics, Regulatory & RegTech / 03/11/2022 McAfee and Mastercard have partnered to offer Mastercard personal and SMB cardholders access to online protection solutions. McAfee Total Protection for Mastercard 5 Devices gives 30-day free trial that includes protection for up to 5 devices and a complimentary one-year subscription to McAfee TechMate (which optimizes device functionality) with a paid subscription at a first-year discounted price of $29.50 (a 75% discount) for consumers. McAfee Total Protection for Mastercard 10 Devices gives 30-day free trial that includes protection for up to 10 devices for small and medium-sized businesses and a complimentary subscription to McAfee TechMate with a paid subscription at a first-year discounted price of $34.50 (a 75% discount) for small and medium sized businesses. Read Article Save to Favourites CISA urges organizations to implement phishing-resistant MFA Innovation Topics, Regulatory & RegTech / 03/11/2022 The Cybersecurity and Infrastructure Security Agency (CISA) has published two fact sheets designed to highlight threats against accounts and systems using certain forms of multi-factor authentication (MFA). The first of the two documents describe multiple methods threat actors have used to gain access to MFA credentials, including phishing, push bombing (AKA, push fatigue), exploitation of Signaling System No. 7 (SS7) protocol vulnerabilities and SIM swap. To defend against these threats, CISA has recommended deploying phishing-resistant MFA solutions based on FIDO/WebAuthn and public key infrastructure (PKI). Regarding app-based authentication, CISA mentioned one-time passwords (OTP), mobile push notifications with (or without) number matching and token-based OTP. Read Article Save to Favourites a16z backed Rewind creates a searchable recording of Zoom meetings Innovation Topics, Regulatory & RegTech / 02/11/2022 Startup Rewind uses nifty tech to record how someone scrolls and chats through their day. It creates a searchable recording of what happened when, who said what during that Zoom meeting and every instance someone has ever brought up expense reporting hacks. The startup “uses APIs to determine the specific app that is in focus at any given time,” and then creates a timeline of that behavior. It also uses an API to allow deep linking to websites, so people can open in Chrome directly from search results. Users don’t need to integrate with Gmail, Dropbox or Slack, but instead just can download and “rewind” to start capturing the apps. Rewind claims that it compresses raw video recording data up to 3,750x times without a loss of quality. The recordings are stored locally on individuals’ Mac computers. Read Article Save to Favourites Innovation Topics, Retooling Talent Goldman Sachs adds ‘verbal dexterity’ training for Private Wealth Advisors Innovation Topics, Retooling Talent / 14/01/2022 * Goldman has added a new layer of schooling for its up-and-coming private wealth advisors that focuses on the softer arts of finance, like how to communicate with business founders and other multimillionaires, as well as estate planning. The program, which lies between the analyst and advisor roles, is not available to everyone. Only about 25 to 40 analysts from the private wealth division are picked for the two-year training course after working for three years as analysts. Estate planning and client interactions are core to the program. * Analysts who are selected for the program are known as business development professionals, or BDPs, until they graduate into full-fledged private bank advisors. The work of the BDP is divided between typical private wealth analyst duties, such as monitoring portfolio holdings and executing trades, and helping a private wealth team service clients and bring in new ones. These BDPs are already familiar with investment services, so learning about non-investment topics, particularly estate planning, and interacting with clients are core to the program. There are monthly mentorship calls, and each trainee is assigned a mentor for one-on-one support. Each year, Goldman selects four to five of their top-performing advisors to be “champions” and mentor the BDPs through the entire two years. * Bringing in active advisors helps keep the training up to date with current practices. Experts from both inside and outside Goldman Sachs come in to lead weeklong sessions on capital market fundamentals, family office services, and other topics. Participants also undergo ‘verbal dexterity training.’ In breakout sessions of five to 10 people, trainees are asked questions about the week’s topic with the goal of answering in way that would be relatable to non-finance professionals. The last step is regional training, including case studies and mock clients. After the New York training, the BDPs are sent to their assigned regions just after Labor Day for a four-week stint, where they work on three case studies. The course culminates in a written exam with questions formulated by the experts who led lessons, as well as a one-on-one oral exam with the trainee’s mentor. After successful completion, they are eligible for promotion to private wealth advisor. Though the case study projects and quizzes are graded, this is not a pass-fail program. Trainees are given opportunities to study specific topics again and retake the exams. Read Article Save to Favourites “Virtual office” displays a combination of all the distributed offices and employees “seated” for all to collaborate Innovation Topics, Retooling Talent / 13/01/2022 Gereon Hammel, vice president for business development at Deutsche Telekom, says companies with hybrid work environments can create the all-important culture and connection necessary for a business’s success. Deutsche Telekom has taken the opportunity to set up a virtual office that makes team members feel like they’re working together, despite the distance. They’ve created a web-based application which represents a combination of all the distributed offices. Agents log on in the morning and take their seat in the virtual office. Everyone who’s logged on can see other employees who are logged on, and easily start collaborating through the app’s tools and features. There’s business value in creating these connections, sharing knowledge, and building relationships. They looked into 3D tools and 2D tools like Sococo, which enables the use cases they need in customer service. They implemented four functionalities, including the ability to see other employees’ availability. They also use a chat functionality with prioritization and routing within teams. If an employee has a question for a colleague, it will be routed through the chat to the next available agent. One-to-one video or text chats are also available for simple coaching requests and team meetings. Finally, they brought back the spontaneous interactions in virtual form. Read Article Save to Favourites Platform assembles all workforce data in one central location for better and equitable compensation decisions Innovation Topics, Retooling Talent / 12/01/2022 Assemble, an early-stage startup has created a system of engagement for compensation decisions. “This is a system that assembles all that compensation and workforce data in one central location that usually lives in disparate systems, and then makes it not only accessible but actionable and easy to understand for various stakeholders across the company,” co-founder Enrique Esclusa said. Co-founder, Lisa Wallace said that companies typically don’t consider equity in a direct way as they build an organization, then go back and try to fix it, a process that requires consultants to pull the information from various systems. Assemble is designed to build equity into the compensation system from the start. “It’s not just about running a pay equity analysis in one place, or providing one-off visibility to managers in another place. It’s about truly having a layer of engagement across your organization that works from multiple stakeholders that are touching compensation because there are so many different stakeholders and so many different objectives, and it’s really easy to go off the rails,” she said. Since compensation doesn’t live on its own inside an organization, Assemble works in conjunction with HR and payroll software tools like WorkDay, Gusto, ADP and Bamboo HR. Read Article Save to Favourites Tech simplifies creating try before you buy demo creation to embed snippets into websites, blogs and tweets Innovation Topics, Retooling Talent / 12/01/2022 Arcade, an interactive demo company, which is now launched to the public, is making it easier for companies to create demonstration videos, called “arcades,” that walk people through how their tools work. Arcade remembers what you click on so users can make a version of their demo and then embed snippets of the product into websites, blogs and tweets so that people who haven’t used the product before can see it before signing on for a trial. Historically, selling involved hiding behind the demo, and once the company got the person’s information, it was more of a “gotcha” moment. One of Arcade’s customers, Clockwork, which works with financial professionals, often asks potential users to connect their invoices to the product so users can see how Clockwork operates, but that is a big ask. By utilizing Arcade, Clockwork is able to give potential customers a taste of what their platform is like without uploading that data. Carta is another customer that is deploying arcades across its social media. The idea of getting on a Zoom or a call with a sales rep in order to try out a vendor’s product feels disruptive to a users’ needs and flow. It should be much easier to for users to simply see an instance of their data on a vendor’s landing page. Arcade is empowering creators to develop magical experiences and for them to feel proud of their work. Read Article Save to Favourites Innovation Topics, Robos & Wealth Lloyds trials personalised monthly limits on gambling spend Innovation Topics, Robos & Wealth / 22/11/2022 Lloyds Bank is trialling a feature which enables customers to set a limit on how much they can spend each month on gambling using their debit card. Available within the Lloyds banking app, users will be able to set a monthly debit card gambling limit of any amount to the nearest whole pound, when spending online, in person or over the phone. Research carried out by Lloyds Bank found that 50% of people would like banks to take further action to help prevent gambling harm, with monthly gambling limits being one of the most supported features amongst respondents. The addition of setting monthly limits, which gives customers more control in budgeting how much they are spending on gambling, can be adjusted or removed at any time and will automatically roll on each month, until the limit is removed. Read Article Save to Favourites Bento Engine utilizes CRM based alerts to provide advisors and their clients with financial advice targeted to specific ages Innovation Topics, Robos & Wealth / 22/11/2022 Fintech Bento Engine will debut its Children & Wealth program which consists of educational, client-ready, age-based financial advice, developed with the assistance of respected experts, designed to help caring parents introduce their children to the important concepts of money and wealth. The Children & Wealth program utilizes client relationship management (CRM)-based alerts to provide advisors and their clients with financial advice targeted to specific ages during a child’s formative years, from ages 4 to 18. This new program complements Bento’s existing milestone-related financial guidance opportunities, Life in Numbers and Life Events, which deliver relevant, timely and actionable information based on life milestones and age markers. Bento’s solutions can help advisors create an enhanced client experience, better outcomes through more informed decision making, increased client satisfaction and loyalty, higher referral rates and greater share of wallet. Read Article Save to Favourites Squirro’s app directly delivers the latest allocation strategy information to asset managers Innovation Topics, Robos & Wealth / 15/11/2022 Squirro, the Augmented Intelligence solutions provider, has launched a new app – Allocators Insights – that directly delivers the latest allocation strategy information to users, such as asset, fund, wealth, portfolio, and investment managers. The app is a game-changer, providing deep insight into CIO strategies and macro trends and allowing investment professionals to stay informed in a volatile market. Allocators Insights is a ready-to-use solution from Gartner Magic Quadrant Visionary Squirro’s ‘Out of the Box’ range. It provides the deeper insight into market trends and fluctuations that’s so essential when making investment decisions, particularly Chief Investment Officer (CIO) statements. The Allocators Insights app is based on the Squirro Insight Engine. This improves access to information by connecting all data sources and applying natural language processing and machine learning to deliver the right information to users at the right time. Users choose the allocators they wish to monitor, and the Allocators Insights App provides actionable insight based on CIO strategy changes and macro trends across regions and asset classes. This automatic tracking is presented via easy and intuitive dashboards, helping to improve investment strategy and giving back hundreds of hours previously spent on manual research. Read Article Save to Favourites Bento Engine offers a “Life Events” data service to financial advisors on milestones of customers Innovation Topics, Robos & Wealth / 27/10/2022 Fintech Bento Engine has launched a new offering focused on Life Events. Life Events arms financial advisors with the ability to get relevant, timely and actionable guidance into the hands of clients and their prospects during “Moments That Matter.” The need for this advice and the associated opportunity for financial professionals is enormous. Every year, almost four million babies are born in the United States, more than six million homes change hands (resulting in 12 million buyers and sellers needing advice) and about three million people move across state lines. This means that across these three Life Events alone, there are around 20 million additional opportunities for advisors to lead with guidance. Read Article Save to Favourites Innovation Topics, User Interface CES 2023: Sony unveils controller for disabled gamers Innovation Topics, User Interface / 09/01/2023 Sony has teamed up with accessibility experts to announce a PlayStation 5 controller for disabled gamers. Project Leonardo is a “highly customisable kit” of different buttons, triggers and sticks that lets players create a set-up that suits their needs. It would work “out of the box” to help gamers play “more easily, more comfortably and for longer periods”. Components can be removed and switched around, with buttons able to receive input as if more than one button had been pressed. Read Article Save to Favourites FCA warns stock trading apps to review game-like designs Innovation Topics, User Interface / 25/11/2022 The Financial Conduct Authority (FCA) has written to stock trading apps to warn them about the use of gamification or game-like mechanics in their apps. In particular, the FCA points to examples like falling confetti to celebrate a stock trade, trader leaderboards, frequent push notifications with market news and pre-filling the default amount fields for investing. It cautions that while these mechanics might encourage more consumer engagement, the FCA also found that they could mislead users or lead to poor outcomes and problem behaviours. “Some product design features could be contributing to problematic, even gambling-like, investor behaviour,” said Sarah Pritchard, executive director of markets at the FCA. “We expect all firms that offer stock trading to consumers to review and, where appropriate, make improvements to their products based on these findings.” As well as its warning, the FCA published a new study based on a survey of 3,000 users across four trading apps that used game-like mechanics, and one traditional trading app with no gamification. The results showed that all four of the ‘gamified’ apps had a higher percentage of customers investing potentially beyond their risk appetite, with two of the apps having nearly 50% of customers trading in this way. Read Article Save to Favourites Microsoft introduces New Sign Language View, accessibility preferences pane For Teams Innovation Topics, User Interface / 18/11/2022 Microsoft announced a new feature for its popular Teams videoconferencing software called Sign Language View. The addition is another step on the road to creating a “best-in-class experience” for Deaf and hard-of-hearing people using Teams. Sign Language View is meant to give prominence to interpreters and other signers in one consistent location. When enabled, the feature automatically streams the appropriate video(s) in the highest possible quality. Sign Language View can be on persistently or used on a whim, depending upon one’s needs and tolerances. Notably, Microsoft says the feature is personal to the user; Sign Language View is invisible to the other participants of the call. Read Article Save to Favourites Microsoft’s new Surface devices feature digital ink on the screen that feels like writing with pen and paper Innovation Topics, User Interface / 14/10/2022 Microsoft commences pre-orders for new Surface products, including the Surface Pro 9 and the Surface Laptop 5. Surface Pro 9 features edge-to-edge 13” PixelSense display, with up to 120Hz refresh rate. Underneath the display is an HD camera, Omnisonic speakers, directional microphones, and Microsoft’s custom G6 chip that takes inking to the next level with tactile signals. Combined with the new Ink Focus in Microsoft OneNote, or the new GoodNotes app for Windows 11, digital ink on the screen feels like writing with pen and paper. Surface Pro 9 offers a choice of processors. Surface Laptop 5 provides all-day battery life6 and now features Thunderbolt™ 4. Powered by the latest Intel® Evo™ platform, Surface Laptop 5 is over 50% more powerful than its predecessor. Read Article Save to Favourites ADDITIONAL READING Afterpay produces 800 million hybrid data streaming events for the data analysis team with Cloudera Companies and Organizations, Other Topics / 08/02/2023 Harnessing the analytics capabilities of Cloudera Data Platform (CDP) Public Cloud, Afterpay’s engineers are now able to produce up to 800 million hybrid data streaming events and batch features for the data analysis team to perform fraud and predictive analytics for more data-driven and accurate insights. Afterpay further reinforced its fraud detection programme by adding Cloudera’s advanced machine learning capabilities onto its data platform. The data analysis team can now anticipate fraud activities by finding sequence patterns in valid transactions and flagging irregular transactions as potentially fraudulent. This resulted in a successful fraud rate reduction by 5%. Read Article Save to Favourites Retailer Albertsons adds health and wellness platform accessible on its grocery app and websites Uncategorized / 07/02/2023 Albertsons has debuted Sincerely Health, a digital health and wellness platform accessible on 16 of its grocers’ apps and websites, including Safeway, Vons, Acme and Albertsons itself. The platform lets users link to activity trackers like Fitbit or Apple Health and log their vital signs and medication schedules. It also offers online pharmacy services, such as prescription management tools and a telehealth portal to connect with general practitioners. Read Article Save to Favourites Intuit’s AI enhancements of virtual expert platform streamlines expert-assisted tax filing Uncategorized / 03/02/2023 Fintech Intuit has introduced artificial intelligence (AI) enhancements for its Virtual Expert Platform to drive highly-personalized experiences, connecting consumers with experts and reducing tax filing time with its portfolio of TurboTax Live products. Enhanced and optimized AI advancements include- Sophisticated AI models that accelerate and optimize real-time matching and routing of customers to the right expert at the right time, tailored to customers’ specific needs and experts’ profiles, capacity, and past performance. Intelligent digital assistance tools to more quickly and effectively deliver personalized experiences, such as automating repetitive tasks to save time and drive efficiencies throughout the tax filing process. Real-time information and suggestions during customer conversations, on a voice call or on chat, based on consented customer data, previous and current conversations, and in-product activity. Read Article Save to Favourites Unbanked and Mastercard to accelerate DeFi card issuance based on Litecoin Innovation Topics, Other Topics / 31/01/2023 Unbanked, the leading provider of white-label crypto card issuance and program management service for Web3 companies has partnered with Mastercard, to accelerate DeFi card issuance in Europe. Through this initiative Unbanked and Mastercard are committed to enabling the issuance of cryptocurrency powered card programs focused on simplicity, security, and consumer protections. Unbanked has worked with the Litecoin Foundation to offer the Litecoin Card to residents of the United States for more than two years. With the Unbanked and Mastercard partnership, the Litecoin Card program will be made available to residents in the UK and Europe – reaching approximately 84% of Europe’s population. Litecoin is one of the oldest and most used cryptocurrencies on a global scale, and was specifically designed to provide fast, secure and low-cost payments by leveraging the unique properties of blockchain technology. Read Article Save to Favourites Apple, Companies and Organizations, Covid-19 Impact & Scenarios Digital skins for payment cards on Google Pay and Apple Pay can help banks to create a fun way for customers to connect Apple, Companies and Organizations, Covid-19 Impact & Scenarios / 09/01/2023 Customization of the digital skins of payment cards can bring the following benefits for the bank: It provides the possibility to create a relevant and fun way to connect with the customers and to maintain a close relationship with them; It is a powerful marketing tool that can help to demonstrate the uniqueness and originality of the brand; It brings profits and improves mobile payment adoption. The experience of Ukrainian banks (Privatbank, A-Bank, and Monobank) demonstrated that after card customization, customers’ card payments increased by 18%; It provides the opportunity to collaborate more with other brands. The designs of digital cards can be presented in different consumer segments, leading to higher relevancy, better loyalty, and wider engagement; It improves the purchase path for the client, increasing customer acquisition and transaction frequency; It increases the users’ involvement in the product – they can not only customize the functionality but also change how the service looks, which sounds very appealing. Read Article Save to Favourites Innovation Topics, Retooling Talent Goldman Sachs adds ‘verbal dexterity’ training for Private Wealth Advisors Innovation Topics, Retooling Talent / 14/01/2022 * Goldman has added a new layer of schooling for its up-and-coming private wealth advisors that focuses on the softer arts of finance, like how to communicate with business founders and other multimillionaires, as well as estate planning. The program, which lies between the analyst and advisor roles, is not available to everyone. Only about 25 to 40 analysts from the private wealth division are picked for the two-year training course after working for three years as analysts. Estate planning and client interactions are core to the program. * Analysts who are selected for the program are known as business development professionals, or BDPs, until they graduate into full-fledged private bank advisors. The work of the BDP is divided between typical private wealth analyst duties, such as monitoring portfolio holdings and executing trades, and helping a private wealth team service clients and bring in new ones. These BDPs are already familiar with investment services, so learning about non-investment topics, particularly estate planning, and interacting with clients are core to the program. There are monthly mentorship calls, and each trainee is assigned a mentor for one-on-one support. Each year, Goldman selects four to five of their top-performing advisors to be “champions” and mentor the BDPs through the entire two years. * Bringing in active advisors helps keep the training up to date with current practices. Experts from both inside and outside Goldman Sachs come in to lead weeklong sessions on capital market fundamentals, family office services, and other topics. Participants also undergo ‘verbal dexterity training.’ In breakout sessions of five to 10 people, trainees are asked questions about the week’s topic with the goal of answering in way that would be relatable to non-finance professionals. The last step is regional training, including case studies and mock clients. After the New York training, the BDPs are sent to their assigned regions just after Labor Day for a four-week stint, where they work on three case studies. The course culminates in a written exam with questions formulated by the experts who led lessons, as well as a one-on-one oral exam with the trainee’s mentor. After successful completion, they are eligible for promotion to private wealth advisor. Though the case study projects and quizzes are graded, this is not a pass-fail program. Trainees are given opportunities to study specific topics again and retake the exams. Read Article Save to Favourites “Virtual office” displays a combination of all the distributed offices and employees “seated” for all to collaborate Innovation Topics, Retooling Talent / 13/01/2022 Gereon Hammel, vice president for business development at Deutsche Telekom, says companies with hybrid work environments can create the all-important culture and connection necessary for a business’s success. Deutsche Telekom has taken the opportunity to set up a virtual office that makes team members feel like they’re working together, despite the distance. They’ve created a web-based application which represents a combination of all the distributed offices. Agents log on in the morning and take their seat in the virtual office. Everyone who’s logged on can see other employees who are logged on, and easily start collaborating through the app’s tools and features. There’s business value in creating these connections, sharing knowledge, and building relationships. They looked into 3D tools and 2D tools like Sococo, which enables the use cases they need in customer service. They implemented four functionalities, including the ability to see other employees’ availability. They also use a chat functionality with prioritization and routing within teams. If an employee has a question for a colleague, it will be routed through the chat to the next available agent. One-to-one video or text chats are also available for simple coaching requests and team meetings. Finally, they brought back the spontaneous interactions in virtual form. Read Article Save to Favourites Platform assembles all workforce data in one central location for better and equitable compensation decisions Innovation Topics, Retooling Talent / 12/01/2022 Assemble, an early-stage startup has created a system of engagement for compensation decisions. “This is a system that assembles all that compensation and workforce data in one central location that usually lives in disparate systems, and then makes it not only accessible but actionable and easy to understand for various stakeholders across the company,” co-founder Enrique Esclusa said. Co-founder, Lisa Wallace said that companies typically don’t consider equity in a direct way as they build an organization, then go back and try to fix it, a process that requires consultants to pull the information from various systems. Assemble is designed to build equity into the compensation system from the start. “It’s not just about running a pay equity analysis in one place, or providing one-off visibility to managers in another place. It’s about truly having a layer of engagement across your organization that works from multiple stakeholders that are touching compensation because there are so many different stakeholders and so many different objectives, and it’s really easy to go off the rails,” she said. Since compensation doesn’t live on its own inside an organization, Assemble works in conjunction with HR and payroll software tools like WorkDay, Gusto, ADP and Bamboo HR. Read Article Save to Favourites Tech simplifies creating try before you buy demo creation to embed snippets into websites, blogs and tweets Innovation Topics, Retooling Talent / 12/01/2022 Arcade, an interactive demo company, which is now launched to the public, is making it easier for companies to create demonstration videos, called “arcades,” that walk people through how their tools work. Arcade remembers what you click on so users can make a version of their demo and then embed snippets of the product into websites, blogs and tweets so that people who haven’t used the product before can see it before signing on for a trial. Historically, selling involved hiding behind the demo, and once the company got the person’s information, it was more of a “gotcha” moment. One of Arcade’s customers, Clockwork, which works with financial professionals, often asks potential users to connect their invoices to the product so users can see how Clockwork operates, but that is a big ask. By utilizing Arcade, Clockwork is able to give potential customers a taste of what their platform is like without uploading that data. Carta is another customer that is deploying arcades across its social media. The idea of getting on a Zoom or a call with a sales rep in order to try out a vendor’s product feels disruptive to a users’ needs and flow. It should be much easier to for users to simply see an instance of their data on a vendor’s landing page. Arcade is empowering creators to develop magical experiences and for them to feel proud of their work. Read Article Save to Favourites CES, Innovation Topics Amazon’s ambient Alexa vision weaves together smart homes, TVs and cars; offers fully branded design CES, Innovation Topics / 10/01/2022 Amazon deluged CES 2022 with new Alexa upgrades and extensions applicable to almost anywhere people might go. The company’s vision of Alexa as ambient AI knits the disparate news of startup investment, smarter alarm systems, TVs in cars, and other highlights. Stellantis will embed custom Alexa assistants in millions of cars starting in 2024. The conversational AI platform supports creating a voice assistant tailored to a particular brand but supported by the same technology as Alexa. The developers can customize the new assistant’s wake word, features, voice, and other components to match their brand. The STLA SmartCockpit currently under development will embed Alexa’s AI in 14 major vehicle brands like Dodge and Jeep. Alexa will also be adding new features to cars through Fire TV. The updated version will be available in a handful of Jeep, Ford, and Lincoln models. The revamped car version of Fire TV will allow touch or voice controls and access to most of the streaming content available. The update will also serve to integrate Alexa in the car to the home with personalized settings syncing between the two and enabling someone to pause a show at home and start watching it in the car. Read Article Save to Favourites Nvidia is proposing a “connective tissue” for creating and managing virtual worlds, like HTML in Web 1.0 CES, Innovation Topics / 07/01/2022 Nvidia’s Omniverse platform is now generally available as a free download for individual Nvidia Studio users of the company’s GeForce RTX and Nvidia RTX GPUs. Nvidia, has described the platform has providing the common “connective tissue” for creating and managing virtual worlds in the same way that HTML did so for content development years ago. This week’s move from beta to general availability will put that theory to the test, although the platform already has been downloaded by almost 100,000 users since the beta program went into effect about a year ago. Nvidia also announced some new features coming to Omniverse, including: * Omniverse Nucleus Cloud, which Kerris described as a “one-click-to-collaborate” feature allowing individual creators in different locations to share and cooperate on designing, changing and updating large Omniverse 3D scenes without requiring massive data set transfers–similar to something like Google Docs, but for 3D scene design. * New support for the Omniverse ecosystem from 3D marketplaces and digital asset libraries, including TurboSquid by Shutterstock, CGTrader, Sketchfab and Twinbru. The release of more Omniverse-ready assets will make 3D content creation much easier, Kerris said. * Omniverse Machinima for RTX users working on game designs. This feature includes storyline development tools such as free characters, objects and environments from game titles like Mechwarrior 5 and Shadow Warrior 3 to speed the development of new games * Omniverse Audio2Face, an application that uses AI to analyze audio samples and apply a “blendshape” capability that matches facial animation to the audio expressions. Kerri said this will be critical in the design of meta-humans for metaverse use cases. Read Article Save to Favourites Volvo Cars to launch a direct integration with the Google Home ecosystem and voice controls with Assistant CES, Innovation Topics / 06/01/2022 Google unveiled at CES a range of new ways to keep its Android devices connected, and that includes cars. One exemplar of this phenomenon is Volvo Cars, which will launch a direct integration with the Google Home ecosystem in the coming months, both Volvo and Google announced on Wednesday. The integration should allow car owners to turn their car on and off, control the temperature and get car information like battery life by issuing voice commands to Google Assistant-enabled home and mobile devices. Once customers pair their Volvo car to their Google account, they also can talk directly to Google while in their car. This feature will be available in the United States and in European markets, like Sweden, Norway, Germany, Italy, France and Spain, with others soon to follow, according to Google. In addition, because newer Volvo car models have Google built-in, they will soon be able to serve as a platform on which to download YouTube, thus enabling video streaming in cars, according to the automaker. YouTube will be available via Qualcomm’s Snapdragon digital cockpit infotainment system, which Volvo announced would be implemented into its upcoming electric SUV. Read Article Save to Favourites GM aims to sell personal autonomous vehicles by mid decade following a robo-taxi launch CES, Innovation Topics / 06/01/2022 General Motors will sell personal autonomous vehicles by “the middle of the decade,” the company’s CEO and Chair Mary Barra said during her 2022 CES keynote presentation Wednesday. While the company expects its self-driving subsidiary Cruise to be the first to launch a robotaxi service, Barra said the company is also pursuing personal AVs. This is not the first time Barra has mentioned a goal of personal AVs. Barra first disclosed during an earnings call last May that it was exploring the idea of selling personal AVs by leveraging technology from its self-driving subsidiary Cruise. Cruise, in which GM holds a controlling interest, is working on shared, electric, autonomous vehicles that will operate in dense urban areas and shuttle people and likely packages. The company testing its technology on public roads in San Francisco and late last year started giving employees access to hailing driverless (so without a human) rides. The service has yet to open to the public. It’s unclear exactly what vehicles would be autonomous — or more importantly how GM is defining autonomy — and if Cruise would still be involved in the effort. Read Article Save to Favourites Innovation Topics, IoT AV & the Shared Economy USAA prioritizes telematics, IoT and ML-enabled insurance underwriting for its digi roadmap Innovation Topics, IoT AV & the Shared Economy / 18/06/2021 USAA has accelerated its digital roadmap as the pandemic served as an innovation incubator, finding new ways to serve its members in a rapidly evolving world. These new solutions will help keep USAA members safe and ultimately save them money and time through technology and automation. * Telematics: Following increased member demand for more personalized auto insurance, USAA plans to acquire insurtech company Noblr, Inc. to offer usage-based insurance to its members. Additionally, USAA’s behavior-based app SafePilot will launch in the majority of states in 2021, enabling more members to save up to 30% off their auto insurance policies through safe driving. SafePilot provides members more control over their cost of insurance by creating personalized pricing and more opportunity for savings. Enrollments grew over 200% in 2020 and in May 2021, for the third consecutive month, over half of new policyholders enrolled in SafePilot. * HOVER: USAA recently began utilizing HOVER, an app that enables smartphones to capture exterior measurements and derive 3D models of a home from a series of images. The traditional inspection process can take hours for a trained adjuster but with HOVER technology can be completed in minutes. For example, aerial roof measurements can take up to four hours to receive; HOVER can deliver roof measurement reports within 30 minutes. Eventually, this technology will be placed directly in the hands of members for self-service if desired. * Connected Home: Water Loss Detection. USAA is working with Resideo to offer member discounts to those who use the company’s Wi-Fi Water Leak Detector in their home. These devices can be installed near appliances and if a leak is detected, the user is alerted. * Telematics Enabled Auto Claims: Crash Detection: USAA completed a pilot where field adjusters were given augmented reality (AR)-enabled glasses that enabled their managers to see what the adjusters were seeing and give real-time feedback during physical inspections. The pilot eliminated 160 hours of travel time for four adjusters over the course of three months. USAA is now entering a production-level test period with 250 pairs of AR-enabled glasses distributed to adjusters. * Machine Learning-Enabled Life Insurance Underwriting: USAA is now utilizing machine learning to digitize paper medical records and build summaries for applicable life insurance underwriting. This results in a significant reduction in time; where manual summaries took up to five days, machine learning has reduced to one day with improved accuracy. Additionally, USAA continues to move forward on its blockchain subrogation solution alongside State Farm and vehicle claims machine learning solution alongside Google Cloud to improve the claims experience. Read Article Save to Favourites Nuro’s street-legal bots to deliver packages for FedEx Innovation Topics, IoT AV & the Shared Economy / 16/06/2021 FedEx and autonomous driving tech developer Nuro are launching a “long-term” partnership that will use its small robotic vehicles that look a bit like toasters on wheels to handle last-mile parcel deliveries. The program is an expansion for Nuro into same-day parcel deliveries from groceries and food orders. Initial testing began in Houston in April. Unlike competing self-driving tech programs at Alphabet’s Waymo and GM-backed Cruise, Nuro focuses solely on deliveries and logistics, rather than robotaxis. Its electric R2 vehicle, designed to haul packages, groceries and food orders for companies including Walmart, Kroger and CVS, is about half the size of a conventional car and travels at relatively low speed. The FedEx program follows Nuro’s start of a pizza delivery pilot with Domino’s, also in Houston. The Nuro program will test multiple stops and appointment-based deliveries. Read Article Save to Favourites Usage-Based Insurance (UBI)- 34% of auto insurance customers are willing to try; 16% are already using Innovation Topics, IoT AV & the Shared Economy / 16/06/2021 * The auto insurance industry voluntarily returned more than $18 billion in auto insurance premiums to customers in 2020 to address the sharp decline in miles driven during the COVID-19 pandemic. Despite the magnitude of this historic relief effort, overall customer satisfaction with auto insurers is flat, following four consecutive years of improvement. Overall customer satisfaction with auto insurance providers is 835 (on a 1,000-point scale) this year, unchanged from a year ago. As of March 2021, just 52% of auto insurance customers were aware of their insurer’s COVID-19 premium relief 34% of auto insurance customers say they are willing to try usage-based insurance (UBI), which uses telematics technology to track customer driving patterns and includes discounts based on safe driving and fewer miles driven. * Currently, 16% of customers say they are already using the technology, which is double the volume seen just five years ago and is the largest year-over-year increase to date. 45% of auto insurance customers say they would switch if they could receive a savings of $200 or less. Of those who recently switched due to a premium increase, 57% did so for increases of $200 or less. Read Article Save to Favourites Nuro’s street-legal bots to deliver packages for FedEx Innovation Topics, IoT AV & the Shared Economy / 16/06/2021 FedEx and autonomous driving tech developer Nuro are launching a “long-term” partnership that will use its small robotic vehicles that look a bit like toasters on wheels to handle last-mile parcel deliveries. The program is an expansion for Nuro into same-day parcel deliveries from groceries and food orders. Initial testing began in Houston in April. Unlike competing self-driving tech programs at Alphabet’s Waymo and GM-backed Cruise, Nuro focuses solely on deliveries and logistics, rather than robotaxis. Its electric R2 vehicle, designed to haul packages, groceries and food orders for companies including Walmart, Kroger and CVS, is about half the size of a conventional car and travels at relatively low speed. The FedEx program follows Nuro’s start of a pizza delivery pilot with Domino’s, also in Houston. The Nuro program will test multiple stops and appointment-based deliveries. Read Article Save to Favourites Companies and Organizations, Other Topics New public, permissionless, open source DLT to enable real-time settlement at a fraction of cost Distributed Ledger & Blockchain, Innovation Topics / 21/05/2021 Provenance Blockchain Foundation has launched a new public, open source, permissionless, decentralized, proof-of-stake blockchain, which is designed and developed to support financial service industry needs by providing a ledger, registry, and exchange across multiple financial assets and markets. Built using Cosmos SDK/Tendermint, the new open-source Provenance reduces the need for third-party intermediation, thus drastically reducing costs and freeing up capital in financial transactions. Provenance will also promote greater transparency and liquidity and allow for new kinds of financial engineering and business opportunities. This new decentralized ecosystem will allow for a more robust validator/staking framework including for market-driven pricing, and real-time settlement. Provenance has significant competitive advantages in the blockchain marketplace. Gas fees for transactions have risen sharply on other platforms reducing, if not eliminating, the financial savings from blockchain. Provenance will facilitate transactions at a fraction of the cost of these legacy blockchain platforms. Provenance also builds on the successful ecosystem of the original blockchain with a wide range of banks and funds expected to actively participate on the blockchain in verticals such as loan origination, financing and trading, banking and payments and securities exchanges. The Provenance Blockchain Foundation will also be offering grants to developers in order to accelerate growth in this new ecosystem. Read Article Save to Favourites Savings app deploys higher interest rate lending to crypto trading desks to offer 2.5% yield on deposits Distributed Ledger & Blockchain, Innovation Topics / 21/05/2021 Fintech Eco is building a personal finance app for saving and spending money. It also doesn’t want to position itself as a cryptocurrency business, yet its revenue model directly depends on the volatile market. The primary service is a digital wallet that pays 2.5% yields on deposits, up to 5% with friend referrals, as well as 5% cashback at merchants including Amazon, Uber, DoorDash, and, most recently, Instacart. These yields are substantially higher than the national average interest rate of 0.07% for savings accounts as of March. Among banks, Citi and Marcus by Goldman Sachs offer highest annual percentage yields of 0.5%. Customers can also make in-app ACH deposits from their bank account, similarly to many fintech products, or by connecting their payroll and routing a portion or all of their paycheck directly in. Wire transfers for large deposits are available as well. Eco makes money and can afford to pay these high yields because it lends out customer deposits to crypto trading desks at even higher rates (though Eco’s CEO Bromberg declined to specify). While this is good business right now, it could force them to lower rates if loan demand drops or more competitors enter the picture. Read Article Save to Favourites Minu a wellness company offers 30 gamified benefits Innovation Topics, Others / 06/02/2023 Minu is an employee wellness company, building out its gamified and rewards features, including saving or completing financial education courses, while improving retention for employers. Also new is a SaaS subscription model where half of its revenue is now generated, paid for by employers so that it is free for employees to take advantage of the now over 30 benefits that include health and mental health access via telemedicine, insurance discounts, financial education, bill payment and virtual fitness classes. In addition, Minu has a new credit union-as-a-service that enables employers to offer savings starting at 8% for fully liquid deposits and cheap agile loans. That compares to the 400% annual percentage rate for a loan at a traditional Mexican bank. Employees who consume the financial education or fitness and mediation content can get rewards, like increased savings percentages and life insurance dollar amounts. Read Article Save to Favourites Fiverr launches online recession hub tailored towards SMEs Innovation Topics, Others / 04/01/2023 Fiverr International Ltd. has launched an online recession hub called ‘The Lift.’ Geared toward entrepreneurs and owners of SMBs, the site features on-demand help, articles, and guides from business experts. Topics range from financial assessment to business strategy, talent outsourcing, and marketing tactics. Fiverr has also joined forces with long-time partner Payoneer, the commerce technology company powering cross-border payments, and Xero, the global accounting software company for small businesses. Both are providing additional insights and content on The Lift for business leaders looking to successfully navigate a challenging economic period. As part of the partnership, Fiverr users will get 50% off their Xero subscription for four months and earn $25 (£20.98) cash back on Payoneer. Read Article Save to Favourites Airbnb investors selling their properties and freed up supply could offer some relief for homebuyers Innovation Topics, Others / 12/12/2022 Few experts predict a full-on housing crash like the one we saw from 2008-2014, in part because lending standards are much higher for residential mortgages now than they were in the years leading up to 2008. Yet the loans supporting these vacation rentals entrepreneurs could rest on shakier ground. Rather than being inundated by foreclosures from underwater homeowners, the property market — particularly in tourism-dependent areas — could get oversupplied by the very investors who were snapping up houses throughout the pandemic: Airbnb landlords. If Airbnb investors sold their properties and freed up supply, in other words, it could offer some relief for harried homebuyers. Read Article Save to Favourites Microsoft mulls ‘super app’ combining shopping, messaging, web search and newsfeeds Companies and Organizations, Others / 07/12/2022 Microsoft wants to ramp up its mobile efforts with a new “super app” for iPhone that would combine a number of different features into a single app. According to The Information, Microsoft’s hope is that such an app would help it break further into mobile search, which is currently dominated by Apple and Google. This so-called “super app” would combine things like shopping, messaging, web search, newsfeeds, and more into a single app for iPhone and Android. This would “emulate a mobile strategy that has worked for Tencent,” the report explains, referring to the incredibly popular WeChat app. WeChat similarly combines things like messaging, shopping, news, and games into a single app. Read Article Save to Favourites Afterpay produces 800 million hybrid data streaming events for the data analysis team with Cloudera Companies and Organizations, Other Topics / 08/02/2023 Harnessing the analytics capabilities of Cloudera Data Platform (CDP) Public Cloud, Afterpay’s engineers are now able to produce up to 800 million hybrid data streaming events and batch features for the data analysis team to perform fraud and predictive analytics for more data-driven and accurate insights. Afterpay further reinforced its fraud detection programme by adding Cloudera’s advanced machine learning capabilities onto its data platform. The data analysis team can now anticipate fraud activities by finding sequence patterns in valid transactions and flagging irregular transactions as potentially fraudulent. This resulted in a successful fraud rate reduction by 5%. Read Article Save to Favourites Unbanked and Mastercard to accelerate DeFi card issuance based on Litecoin Innovation Topics, Other Topics / 31/01/2023 Unbanked, the leading provider of white-label crypto card issuance and program management service for Web3 companies has partnered with Mastercard, to accelerate DeFi card issuance in Europe. Through this initiative Unbanked and Mastercard are committed to enabling the issuance of cryptocurrency powered card programs focused on simplicity, security, and consumer protections. Unbanked has worked with the Litecoin Foundation to offer the Litecoin Card to residents of the United States for more than two years. With the Unbanked and Mastercard partnership, the Litecoin Card program will be made available to residents in the UK and Europe – reaching approximately 84% of Europe’s population. Litecoin is one of the oldest and most used cryptocurrencies on a global scale, and was specifically designed to provide fast, secure and low-cost payments by leveraging the unique properties of blockchain technology. Read Article Save to Favourites Opencover analytics platform protects investors from Defi risk and exchange hacks Innovation Topics, Other Topics / 31/01/2023 OpenCover’s platform is the first to provide investors with standardized, unbiased, and real-time data to understand and compare their risk mitigation options. As the first platform to collect market and provider-level data for DeFi insurance alternatives, OpenCover is helping investors understand their options and choose the right products. OpenCover data is compiled directly from on-chain events, smart contract state and transaction traces where access to contract ABIs is possible with third-party indexing protocols (e.g. The Graph) used as fallback. OpenCover tracks over 85% of industry activity by Total Value Locked across Ethereum, Polygon, Arbitrum, Optimism, BNB Smart Chain and the Avalanche blockchains. Read Article Save to Favourites Dell acquires Cloudify cloud orchestration to juggle multiple infrastructure management platforms Innovation Topics, Other Topics / 26/01/2023 Cloudify’s tools cater to companies that have to juggle multiple infrastructure management platforms. For instance, a company might use VMware Inc.’s vSphere virtualization platform to manage its on-premises services, along with Kubernetes in support of its public cloud deployments. Using Cloudify’s software, it’s possible to tie these management platforms together via an overarching orchestration layer. Thus, DevOps teams and administrators can manage their entire on-premises and cloud-based infrastructure through a single portal. Cloudify’s platform packages infrastructure, networking and automation tools into certified blueprints that enable these heterogeneous environments to be managed at scale, with automated provisioning and updates. Read Article Save to Favourites Retailer Albertsons adds health and wellness platform accessible on its grocery app and websites Uncategorized / 07/02/2023 Albertsons has debuted Sincerely Health, a digital health and wellness platform accessible on 16 of its grocers’ apps and websites, including Safeway, Vons, Acme and Albertsons itself. The platform lets users link to activity trackers like Fitbit or Apple Health and log their vital signs and medication schedules. It also offers online pharmacy services, such as prescription management tools and a telehealth portal to connect with general practitioners. Read Article Save to Favourites Intuit’s AI enhancements of virtual expert platform streamlines expert-assisted tax filing Uncategorized / 03/02/2023 Fintech Intuit has introduced artificial intelligence (AI) enhancements for its Virtual Expert Platform to drive highly-personalized experiences, connecting consumers with experts and reducing tax filing time with its portfolio of TurboTax Live products. Enhanced and optimized AI advancements include- Sophisticated AI models that accelerate and optimize real-time matching and routing of customers to the right expert at the right time, tailored to customers’ specific needs and experts’ profiles, capacity, and past performance. Intelligent digital assistance tools to more quickly and effectively deliver personalized experiences, such as automating repetitive tasks to save time and drive efficiencies throughout the tax filing process. Real-time information and suggestions during customer conversations, on a voice call or on chat, based on consented customer data, previous and current conversations, and in-product activity. Read Article Save to Favourites P2P lending platform PeopleFund raises $20M Series C extension led by Bain Capital Uncategorized / 18/01/2023 South Korean marketplace PeopleFund, connects borrowers and investors to enable lending. PeopleFund plans to use its new capital to continue to advance its AI-powered risk management and credit scoring system for its users, which includes borrowers and lenders. On top of that, the startup aims to launch a B2B service this year to provide AI-enabled customized credit scoring system services to financial institutions. Another reason for its runway extension is to meet one of the requirements for a P2P lending license, according to industry sources. In South Korea, P2P lending marketplaces must pass yearly requirements to get a license from Financial Services Commission (FSC) to run their business. To operate its business in 2023, PeopleFund, which reports that it is making a profit loss, must own a minimum capital ranging from $400,000 to $2.4 million, depending on its loan balance. PeopleFund’s loan balance was $264.3 million (326.8 billion won) as of December 2022, the company said. That means the outfit’s requirement capital is around $1.5 million to $2.4 million, according to the industry sources and local media. Read Article Save to Favourites Bank of America provides free financial tutorials at BetterMoneyHabits.com to advance economic mobility Uncategorized / 13/01/2023 Bank of America offers dozens of tutorials at BetterMoneyHabits.com to help people improve their finances at any stage of life. Composed in both English and Spanish, the website is free to everyone. The site walks users through a five-step questionnaire to pinpoint their needs, priorities and goals. Then, it recommends a series of topics for them to explore. Through artificial intelligence, the site can serve anyone, from a high school student with a part-time job to a senior who is approaching retirement. A third of users have 20% more funds in their checking accounts after going through the program, and a fourth grow their savings by 20%. In addition, one in seven reduce their credit card balances by at least 20%. Topics covered at BetterMoneyHabits.com include credit, debt, saving and budgeting, mortgages, car loans, paying for college, financial privacy and security, personal banking, filing taxes, retirement planning, charitable giving, and estate planning, among other content. In addition to the tutorials that the program suggests based on user responses, people can search for and read about any financial subject they’d like to explore. All of the material is designed to be easy to understand. Read Article Save to Favourites TCH reschedules CHIPS ISO 20022 implementation to April 2024New Additional Reading / 13/02/2023 TCH is rescheduling the CHIPS ISO 20022 implementation from November 2023 to April 2024. The decision to move to a new implementation date is influenced by similar decisions from other global payments network providers whose ISO 20022 implementation calendars precede the CHIPS migration and have also been rescheduled. The new CHIPS migration date will allow CHIPS participants to better manage the global transition to ISO 20022 payment message formats by retaining sufficient timeframes between ISO migrations. The message format conversion will place CHIPS messages in the same ISO 20022 format as other global large high-value payment systems, substantially enhancing the efficiency and information content of cross-border payments. The new migration date allows CHIPS participants to manage and absorb changes from ISO 20022 conversions in other jurisdictions, including TARGET2, EURO1, Lynx and SWIFT in March 2023, and CHAPS in June 2023. Read Article Save to Favourites Goldman’s Peeyush Nahar who was the last to run Marcus to leave the firmNew Additional Reading / 13/02/2023 Peeyush Nahar, who joined Goldman Sachs in 2021 to lead the retail banking business after having been an executive at Amazon and Uber, will take on an advisory role. Less than two years ago, when Goldman Sachs Group Inc. still aspired to someday dominate retail banking, the Wall Street firm roped in Silicon Valley veteran Peeyush Nahar to lead the effort. Now, with that goal abandoned, he’s exiting the firm. Nahar is the latest of several executives recruited to aid in the retail banking effort who had left the firm and was the last to run Marcus before it was broken up in a reorganization at Goldman Sachs. Read Article Save to Favourites Goldman Sachs digital asset chief prioritizes tokenization and remaking the plumbing of financial markets in Blockchain strategyNew Additional Reading / 13/02/2023 Last year’s havoc in the cryptocurrencies space has allowed for a “flight to quality” among crypto investors, Mathew McDermott, Goldman Sachs’ global head of digital assets, said. McDermott pointed to the bank’s three key areas of focus in crypto: tokenization, remaking the plumbing of financial markets and the “profound” effect that digital money will have across markets. “One of the things from my perspective that’s kind of been quite important is really demonstrating that we can apply the technology across all the geographies,” McDermott said. ” We wanted to provide something to the clients that gave them the tools to kind of better analyze, and particularly those who are looking to kind of think about investing, just give them that skill set, or certainly the details to enable them to do it in a more intelligent way,” he said. McDermott noted that Goldman Sachs has made investments in the digital asset space, predominantly focusing on blockchain infrastructure and that the bank is “seeing some interesting opportunities there of valuations that just look much more sensible.” Read Article Save to Favourites BAI’s Digital Funnel Pulse helps banks to understand their top-of-funnel conversion metrics for deposit applicationsNew Additional Reading / 13/02/2023 A new program from BAI called Digital Funnel Pulse helps financial institutions understand their top-of-funnel conversion metrics for deposit applications that result in open and funded accounts, and to allow them to compare their outcomes to industry peers. The new DFP program is yielding insights for U.S. banking institutions to fine-tune their digital application processes. Isio Nelson, head of client engagement in BAI’s research division, says “There are two key leaks in the digital funnel. The first is the customer experience. The second leak is related to authentication. If banks do it right, they can have more engagement with more customers if they personalize the onboarding experience to the digital level that’s appropriate for the consumer originating the account. Most banks are trying to improve one part of the funnel at a time to see which improvements yield the most. So we’ll go through what I call the four F’s: fill, fraud, fund and further expansion. For the fill side, banks are working with better consumer experiences, including pre-fill dynamic questions and recognizing current customers for different application fill requirements. For fraud, banks are finding better ways to authenticate, including ID capture, selfies and various authentication tools. For funding, the banks are working on steps to allow consumers to fund accounts immediately, but still capping that exposure. And further expansion—personalizing the digital experience in a way that doesn’t come across as robotic or saturate your customer with messages. It’s such a critical component for banks to digitize. Read Article Save to Favourites TCH reschedules CHIPS ISO 20022 implementation to April 2024New Additional Reading / 13/02/2023 TCH is rescheduling the CHIPS ISO 20022 implementation from November 2023 to April 2024. The decision to move to a new implementation date is influenced by similar decisions from other global payments network providers whose ISO 20022 implementation calendars precede the CHIPS migration and have also been rescheduled. The new CHIPS migration date will allow CHIPS participants to better manage the global transition to ISO 20022 payment message formats by retaining sufficient timeframes between ISO migrations. The message format conversion will place CHIPS messages in the same ISO 20022 format as other global large high-value payment systems, substantially enhancing the efficiency and information content of cross-border payments. The new migration date allows CHIPS participants to manage and absorb changes from ISO 20022 conversions in other jurisdictions, including TARGET2, EURO1, Lynx and SWIFT in March 2023, and CHAPS in June 2023. Read Article Save to Favourites Goldman’s Peeyush Nahar who was the last to run Marcus to leave the firmNew Additional Reading / 13/02/2023 Peeyush Nahar, who joined Goldman Sachs in 2021 to lead the retail banking business after having been an executive at Amazon and Uber, will take on an advisory role. Less than two years ago, when Goldman Sachs Group Inc. still aspired to someday dominate retail banking, the Wall Street firm roped in Silicon Valley veteran Peeyush Nahar to lead the effort. Now, with that goal abandoned, he’s exiting the firm. Nahar is the latest of several executives recruited to aid in the retail banking effort who had left the firm and was the last to run Marcus before it was broken up in a reorganization at Goldman Sachs. Read Article Save to Favourites Goldman Sachs digital asset chief prioritizes tokenization and remaking the plumbing of financial markets in Blockchain strategyNew Additional Reading / 13/02/2023 Last year’s havoc in the cryptocurrencies space has allowed for a “flight to quality” among crypto investors, Mathew McDermott, Goldman Sachs’ global head of digital assets, said. McDermott pointed to the bank’s three key areas of focus in crypto: tokenization, remaking the plumbing of financial markets and the “profound” effect that digital money will have across markets. “One of the things from my perspective that’s kind of been quite important is really demonstrating that we can apply the technology across all the geographies,” McDermott said. ” We wanted to provide something to the clients that gave them the tools to kind of better analyze, and particularly those who are looking to kind of think about investing, just give them that skill set, or certainly the details to enable them to do it in a more intelligent way,” he said. McDermott noted that Goldman Sachs has made investments in the digital asset space, predominantly focusing on blockchain infrastructure and that the bank is “seeing some interesting opportunities there of valuations that just look much more sensible.” Read Article Save to Favourites BAI’s Digital Funnel Pulse helps banks to understand their top-of-funnel conversion metrics for deposit applicationsNew Additional Reading / 13/02/2023 A new program from BAI called Digital Funnel Pulse helps financial institutions understand their top-of-funnel conversion metrics for deposit applications that result in open and funded accounts, and to allow them to compare their outcomes to industry peers. The new DFP program is yielding insights for U.S. banking institutions to fine-tune their digital application processes. Isio Nelson, head of client engagement in BAI’s research division, says “There are two key leaks in the digital funnel. The first is the customer experience. The second leak is related to authentication. If banks do it right, they can have more engagement with more customers if they personalize the onboarding experience to the digital level that’s appropriate for the consumer originating the account. Most banks are trying to improve one part of the funnel at a time to see which improvements yield the most. So we’ll go through what I call the four F’s: fill, fraud, fund and further expansion. For the fill side, banks are working with better consumer experiences, including pre-fill dynamic questions and recognizing current customers for different application fill requirements. For fraud, banks are finding better ways to authenticate, including ID capture, selfies and various authentication tools. For funding, the banks are working on steps to allow consumers to fund accounts immediately, but still capping that exposure. And further expansion—personalizing the digital experience in a way that doesn’t come across as robotic or saturate your customer with messages. It’s such a critical component for banks to digitize. Read Article Save to Favourites Chase Card Services, Companies and Organizations JPMorgan’s new Mastercard credit card offers enhances rewards on DoorDash ordering Chase Card Services, Companies and Organizations / 28/09/2022 JPMorgan Chase is launching a credit card with DoorDash Inc., the latest addition to the bank’s ever-growing group of co-brand deals. The card, DoorDash’s first, will operate on Mastercard Inc.’s network. The firms didn’t disclose details on annual fee, launch date or perks beyond that cardholders will be able to earn rewards on and off the DoorDash platform. The new card is designed for those who love the convenience and options DoorDash provides and want to earn more where they are spending, whether ordering from the broad range of categories available on DoorDash or spending in-person at a favorite neighborhood store. Read Article Save to Favourites JPMorgan’s digital bank Chase UK hits 1mn customers Chase Card Services, Companies and Organizations / 28/09/2022 JPMorgan’s UK digital bank Chase UK, has attracted more than 1mn customers and above £10bn in deposits in the first year of its attempt to crack the country’s retail market and take on rival Goldman Sachs’s app Marcus. In its first annual update, Chase UK said it had accrued more than 1mn customers, surpassing the 750,000 that Marcus has attracted, and double the figure announced in May. Chase said it had also processed about 92mn card and payment transactions. Chase’s 1mn customers places it below UK digital banks such as Starling with 2.7mn customers and Monzo with nearly 6mn, and well behind high street lenders such as Lloyds with 26mn customers, HSBC UK with nearly 15mn and NatWest with 12.5mn. Its deposit base of £10bn still lags behind Marcus, which has accrued £22bn. Read Article Save to Favourites Instacart and Chase launch Mastercard unlocking new accelerated rewards Chase Card Services, Companies and Organizations / 25/07/2022 Instacart, the leading grocery technology company in North America, and Chase, launched the new Instacart Mastercard credit card, with Mastercard as the exclusive payments network. The new Instacart Mastercard from Chase, a World Elite Mastercard, offers cardmembers: Accelerated Earning Opportunities on Groceries and Everyday Purchases 5% cash back on Instacart purchases made at more than 800 national, regional, and local retail brands from more than 70,000 stores across more than 5,500 cities 5% cash back on travel purchased through the Chase Travel Center 2% cash back on restaurants, gas stations, and select streaming services 1% cash back on all other purchases For a limited time, the first 10,000 consumers to apply and be approved for the Instacart Mastercard will receive a $200 Instacart credit and one year of free Instacart+ automatically upon approval. After the first 10,000 cardmembers, every new cardmember will receive a $100 Instacart credit and one free year of Instacart+. Instacart+ benefits include free delivery on orders over a certain size; reduced Instacart service fees; credit back on eligible Pickup orders; and exclusive benefits. Instacart orders: cardmembers will, in the future, be able to use cash back rewards to pay for all or part of an order in the Instacart App or on Instacart.com, with no minimum rewards balance to redeem Cash back: cardmembers can choose to receive a direct deposit or a statement credit, with no minimum rewards balance to redeem Travel: cardmembers can redeem cash back rewards for travel via the Chase Travel Center, including flights, hotels, cruises, and car rentals. Read Article Save to Favourites Chase and Mastercard to be exclusive for Instacart’s tailored rewards card Chase Card Services, Companies and Organizations / 20/01/2022 Chase and grocery platform Instacart has expanded their existing partnership to make Chase the exclusive issuer of Instacart’s first credit card. As a part of this partnership, Mastercard will become the exclusive payments network for the new offering. The new Instacart Mastercard® credit card will be the first Chase co-branded card offering in the on-demand grocery delivery space. The card will allow consumers to earn accelerated points on purchases across the Instacart marketplace, which today includes more than 700 beloved national, regional and local grocers and retailers. The card is expected to launch in 2022 and will also offer a number of other benefits, perks and savings. The new Instacart Mastercard is a prime example of the evolution of digital payments– a card tailored to customers, that earns relevant rewards as they live their lives. Read Article Save to Favourites Companies and Organizations, Square Square is accused of selling access to users’ inbox but isn’t violating the privacy laws Companies and Organizations, Square / 26/10/2022 When COVID-19 forced Compass Coffee to close down its shops, Square gave Compass the potential to reach out to its existing and potential customers. Square’s parent company, Block, was selling access to customers’ inboxes, even if all we do is elect to receive a receipt from a single transaction. The situation seems to highlight how Block, as well as other payment processors and fintech platforms, operate in a bit of a privacy gray zone. Sometimes that gray zone leaves no one in charge of consumers’ data rights, and sometimes it means the companies, deep within their terms of service, have legal loopholes that give them room to use our information in ways we might not expect. Square provides those merchants the ability to manage their campaigns. It also takes its vast store of contact information — which a close reading of its terms of service reveals it collects from consumers who want a receipt sent to them — and gives smaller businesses access to those email and text inboxes. That includes the ability to reach out to customers whose details the sellers never collected themselves. All Square needs is for the targeted customer to have made a purchase at some point from the merchant that wants to send that ad. Privacy experts largely said Block probably isn’t violating the law — specifically, California’s privacy rules, which act as a de facto national standard. Square anonymizes email addresses when allowing a business to target consumers whose information the merchants didn’t collect. That could just be a way for Square to keep a tight grip on valuable information about its merchants’ consumers. The way Square takes in customer data on behalf of small merchants and then quietly uses that same data to power a marketing platform seems to at least violate consumers’ expectations. Although consumers might opt in to get a tallied list of charges from the businesses they’re actually buying something from, Square actually offered to send those receipts under its own initiative, donning a legal label that then allowed it to reuse the data for any purpose, including marketing. Read Article Save to Favourites Square releases “growth of mobile and conversational commerce report” alongside advanced features for Square messages Companies and Organizations, Square / 29/09/2022 Square’s Growth of Mobile and Conversational Commerce Report, reveals opportunities and challenges businesses face as they expand into new commerce channels. Nearly 40% of businesses aren’t utilizing mobile commerce technologies, despite vast benefits and increasing consumer usage. Younger generations are most attuned to using phones to make purchases, with Millennials and Gen Z more likely to prefer texting with a business at 41% and 40% respectively. 98%, want to connect with businesses via their mobile devices, with appointment reminders (66%) and order notifications (65%) being the most common interactions. 30% of consumers expect to shop more through their mobile devices over the next 12 months, with 38% of men expecting to increase their mobile shopping compared to 27% of women. 60% of business owners use mobile commerce to connect and sell to consumers, and another 20% are interested in doing so. For the 97% of businesses using mobile commerce and reporting noticeable benefits, 53% cite they’re better able to manage customer relationships and 53% note they’re able to save time by automating their business. With more than 53M messages sent between sellers and buyers, Square Messages has seen a 3X increase in active merchants using the platform from the end of March 2021 to the end of August 2022. With this in mind, Square is announcing that within Square Messages, merchants have access to advanced AI messaging features. The first, Suggested Replies, saves sellers time by suggesting responses to a customer’s message, helping boost a buyer’s reply rate by 10%. Square Messages also launched Suggested Actions, giving businesses the ability to respond to buyers with one-click interactions, such as a prompt to send an invoice or payment link. Read Article Save to Favourites Square POS transactions will be reconciled daily automatically in Sage Accounting Companies and Organizations, Square / 09/09/2022 Sage, the accounting, financial, HR and payroll platform for SMBs, and Square, announce new partnership. All sales and payment transactions processed through Square POS will be reconciled automatically in Sage Accounting daily; Combining Sage’s software with the option to add easy-to-use POS hardware to support cashless selling, in-person, online or over the phone; Up-to-date, accurate visibility of a business’ position, easily accessed; Ability to offer loyalty programs and delve into the data to understand customer behaviour. Customers can access 24/7 support when using the integration, through a service provided by Amaka, accounting integration and automation software. Read Article Save to Favourites Square POS transactions will be reconciled daily automatically in Sage Accounting Companies and Organizations, Square / 09/09/2022 Sage, the accounting, financial, HR and payroll platform for SMBs, and Square, announce new partnership. All sales and payment transactions processed through Square POS will be reconciled automatically in Sage Accounting daily; Combining Sage’s software with the option to add easy-to-use POS hardware to support cashless selling, in-person, online or over the phone; Up-to-date, accurate visibility of a business’ position, easily accessed; Ability to offer loyalty programs and delve into the data to understand customer behaviour. Customers can access 24/7 support when using the integration, through a service provided by Amaka, accounting integration and automation software. Read Article Save to Favourites Companies and Organizations, PayPal PayPal accounts are breached in large-scale credential stuffing attack Companies and Organizations, PayPal / 20/01/2023 According to a PayPal notice of security incident dated January 18, attackers got unauthorized access to the accounts of thousands of users between December 6 and 8, 2022. The total number of accounts that were accessed by threat actors using a credential stuffing attack is reported as being 34,942. PayPal itself hasn’t been breached. but thousands of customer accounts have. While PayPal has no evidence of unauthorized transactions being made, the attackers did, it says, potentially have access to personal data, including “name, address, Social Security number, individual tax identification number, and/or date of birth.” PayPal is offering affected customers two years of free access to identity monitoring services provided by Equifax. Read Article Save to Favourites PayPal is testing is a teen account for users of its Venmo P2P service Companies and Organizations, PayPal / 29/11/2022 PayPal is counting on its digital app to boost business as it focuses more on customer engagement and less on adding new customer accounts. To that end, one new service the company is testing is a teen account for users of its Venmo peer-to-peer payment tool. PayPal is also working with Apple to create a tap-to-pay function with iPhones in its digital wallet. In addition, a new PayPal rewards program offering users cash back is another way the company is trying to enhance its wallet offering. When PayPal can convert customers to using its mobile app they provide 50% more revenue to the company, on average per user, because app users have 60% more transactions than non-app users. PayPal expects that better engagement with its customers will mean lower churn. That should also mean more users. Read Article Save to Favourites Using Venmo to pay at Amazon makes consumers miss out on card rewards Companies and Organizations, PayPal / 23/11/2022 Paying for Amazon through Venmo isn’t necessarily a good idea. Here’s why: When you pay with your Venmo balance or a checking account, you won’t earn rewards on your purchase. You probably won’t earn rewards with your debit card, either — or even if you do, it’ll be the same rewards as had you paid directly with Amazon. You’re paying with either a checking account or debit card, and you want to add a layer of encryption to your purchase. By using Venmo as a middleman, Amazon won’t receive any of your account information such as your debit card or checking account number. Read Article Save to Favourites With Amazon deal Venmo can leap over Cash App and Zelle and breakaway from PayPal Companies and Organizations, PayPal / 28/10/2022 Mercator research shows that Cash App and Venmo have similar share, 36% and 35% respectively, with Zelle slightly behind at 29% in terms of peer-to-peer (P2P) services that consumers have used. The Amazon deal would help Venmo differentiate itself internally in comparison to parent company PayPal, with Venmo acting as a pure consumer focused transactional platform and PayPal acting as a broader consumer and commercially focused platform. One key area that Amazon and Venmo need to clearly articulate is the ability of each to prevent fraudulent activity in the purchase cycle. Read Article Save to Favourites Companies and Organizations, Stripe LTK and Stripe partner to power instant creator payments Companies and Organizations, Stripe / 15/07/2022 LTK, the global influencer marketing platform, has partnered with Stripe, a financial infrastructure platform for businesses, to power instant, simplified and secure creator payments for the new LTK Connect self-serve solution. LTK Connect is purpose-built to empower brands of all sizes and budgets to easily build and scale programs with premier, commerce-focused creators that help drive awareness and sales. The new partnership reduces the time from completed work to payment from months to seconds for creators. LTK has a mission to empower creative entrepreneurs – whether a creator or a brand. LTK creators drive more than $3B in retail sales annually across more than 6,000 global retail partners. With LTK Connect, many more brands, especially direct-to-consumer brands, can tap into the power of creator-guided shopping through LTK. And, creators have more opportunities to expand their brand partnerships, creating more ways to monetize their content. Having a secure and reliable financial infrastructure is critical to the success of the LTK Connect self-serve solution. Stripe’s suite of products like Stripe Connect, Stripe Billing, Instant Payouts, and more will allow for faster and simplified payments between LTK Connect brand partners and creators. Read Article Save to Favourites Companies and Organizations, Samsung Pay Samsung’s digi card to offer 1-20% cashback on spend made using wallet-linked debit or credit card Companies and Organizations, Samsung Pay / 24/06/2021 Samsung has announced a newly launched proposition that empowers its customers to earn from 1 to 20% cashback with hundreds of major UK brands, all through one simple-to-use digital card: Samsung Pay+, powered by Curve. Stored in the Samsung Pay wallet, Samsung Pay+ is a digital card that simplifies spending, allowing customers to use any major UK bank card from their Samsung smartphone or smartwatch, and earn cashback along the way. The new Samsung Pay+ cashback programme is designed to help customers earn rewards on everyday spending, with all offers tailored to the user’s spending history, meaning each customer enjoys a personalised experience and a constantly evolving set of offers. Not only that, it makes existing rewards schemes work harder, as Samsung Pay+ works alongside any pre-existing rewards programmes already set-up on the credit or debit cards used with Samsung Pay+ – giving customers more ways to be savvy about their spending. By allowing users to roll all Mastercard and Visa debit and credit cards into one place, Samsung Pay+ means customers earn cashback no matter which card they spend on – making all their cards that much more rewarding – without the need to switch banks and the worry of using the wrong card. Samsung Pay+, powered by Curve, operates within Samsung Pay which is free to set-up across Samsung Galaxy smartphones and smartwatches. It enables customers to simplify their spending and gives them the choice and freedom to keep tabs on their bank balance and transactions, while also earning them cashback. Read Article Save to Favourites Companies and Organizations, Visa Checkout Visa teams with fintech to improve international small-business payments Companies and Organizations, Visa Checkout / 23/11/2022 Fintech Thunes working with Visa to expand into digital wallets in multiple markets. The partnership covers both consumer transfers and small business payments. Streamlining international connections between banks, consumers and merchants has become a prominent focus for payment companies, particularly as more small businesses seek international suppliers and customers. Read Article Save to Favourites Visa direct transactions surge 36% as real time money movement gains ground Companies and Organizations, Visa Checkout / 26/10/2022 Three years into the pandemic, and Visa’s Tap to Pay continues its steady march, with real-time payments and faster payouts — through Visa Direct — also proving popular on an increasingly complicated global stage. To that end, the payments network showed that total payments volume surged by 10% in its fiscal fourth quarter with credit outpacing debit. Supplemental materials released by the company show that debit volume was up 5% in constant currency to $1.45 trillion; that performance was far outpaced by credit volumes, which grew by 20% to $1.48 trillion. Drilling down into the particulars of U.S.-based spending, payments volume was up 12% year over year, or 145% of 2019 volumes. Cross-border volumes, on a constant basis, excluding intra-Europe volumes, were 49% higher. Total cards in force grew by 9% to a bit more than 4 billion in the most recent quarter. Debit cards grew by 10%, followed by credit card growth of 7%. Merchant locations including locations from payment facilitators grew 11%, indicating an expansion of network acceptance. But within those spending patterns lies evidence of the continued digital shift — and a movement of the payments network well beyond simply enabling that spend, but towards making it more secure (and faster) too. Read Article Save to Favourites Visa’s DPS embeds a customizable PCI-compliant fraud and risk management solutions Companies and Organizations, Visa Checkout / 24/10/2022 Helix by Q2, a cloud-native core purpose-built for embedded finance, announced it has embedded its finance platform with Visa Debit Processing Service’s data and fraud solutions. The multi-tenant architecture of the Helix solution, combined with Visa fraud tools including Risk Services Manager (RSM), provides customers with permissions-based, PCI-compliant fraud and risk management solutions. This allows each Helix customer to customize its risk management approach while saving hundreds of thousands of dollars in compliance expenses. Visa risk tools enable each customer to create, test and execute custom fraud rules across their entire portfolio or thoughtfully apply risk strategies in a personalized approach to just a segment of their cardholders. Read Article Save to Favourites Visa, Mastercard under fresh FTC investigation over debit card routing Companies and Organizations, Visa Checkout / 18/10/2022 The U.S. Federal Trade Commission is investigating whether Visa Inc (V.N) and Mastercard Inc’s (MA.N) security tokens restrict debit card routing competition on online payments. The credit card giants are already being probed by the Commission for allegedly blocking merchants from routing payments over other debit card networks. The FTC has expanded its focus in recent months to examine whether the companies’ security technology, which replaces sensitive account information with a unique digital identifier called a token, further stifles processing debit card transactions on rival networks. Both Visa and Mastercard have faced increasing scrutiny for their dominance in the credit card market. Visa, in 2019, had to settle a European Union antitrust probe over card fees. Read Article Save to Favourites AMEX, Companies and Organizations Amex brings more transparency to credit card applications AMEX, Companies and Organizations / 23/11/2022 American Express is piloting an application process that lets prospective customers find out whether they’ve been approved for an Amex card without hurting their credit score. Amex will roll out the new application process to its co-brand partners and make it available for existing cardholders applying for other Amex cards. The application involves a soft credit check; a hard credit check is done only if customers accept the card after application approval. Credit card applications often involve hard credit checks, which can lower credit scores by as much as five points, per FICO—even if applicants end up being rejected. Hard inquiries stay on credit reports for two years but the effect they have on credit scores usually goes away after a year. The effects that credit card applications can have on credit scores are less severe than missed payments or maxed out credit cards. However, these temporary effects may still hurt consumers’ ability to access things like auto loans or mortgages. Read Article Save to Favourites Amex’s ‘Member-Able’ week offers a curated and immersive list of experiences, discounts and perks AMEX, Companies and Organizations / 06/10/2022 Amex is hosting Member Week, a curated and immersive list of experiences, discounts and perks being offered to its users from Oct. 10-14. Each day will focus on different experiences: shopping on Monday, dining on Tuesday, entertainment on Wednesday, travel on Thursday and wellness on Friday. The campaign is running on digital out-of-home and across Amex’s social channels, plus influencer marketing. People can also visit an installation inside The Oculus in New York that’s designed to look like the American Express logo. The Blue Box features an overview of the offers and experiences cardmembers can expect during Member Week. While the week promises a host of retail therapy opportunities, it is arguably the feeling of going behind a blue velvet rope of tangible bespoke experiences that will leave a lingering impression on cardholders in a space otherwise saturated with confusing “points” jargon. Read Article Save to Favourites American Express to offer fintechs credit cards via WebBank AMEX, Companies and Organizations / 17/08/2022 American Express selected WebBank as one of its key issuing banks focused on the fintech industry. WebBank is a Utah chartered Industrial Bank headquartered in Salt Lake City, Utah. As “The Bank Behind the Brand®”, WebBank is a national issuer of consumer and small business credit products through Strategic Partner (Brand) platforms, which include retailers, manufacturers, finance companies, software as a service (SaaS) and financial technology (FinTech) companies. The Bank is a leading player in the digital lending space, driving innovation in financial products through embedded finance with Strategic Partner platforms. WebBank engages in a full range of banking activities including consumer and commercial loan products, revolving lines of credit, credit cards, private-label card issuance, auto-refinancing and more. The Bank provides capital in the form of asset-backed lending and other credit facilities to Strategic Partner platforms, credit funds, and other lenders with a targeted focus on specialty finance assets. The Bank is also a leading provider of commercial insurance premium finance products through its wholly owned subsidiary National Partners. Read Article Save to Favourites AmEx retools no-fee card as customers feel pinch from inflation to include rewards for online retail purchases. AMEX, Companies and Organizations / 15/07/2022 American Express Co. is adding new perks to its no-fee Blue Cash Everyday card as U.S. consumers face historic increases in prices. The card — which has long offered cash back for spending at US supermarkets and gas stations — will now also offer rewards for online retail purchases. It will also offer credits toward a Disney streaming subscription and an online meal service. AmEx is revamping the card as the Labor Department reported data this week showing the consumer price index rose 9.1% from a year ago, the largest increase since the early 1980s. The average national retail price of gasoline surpassed $5 a gallon for the first time in June before retreating in recent weeks. Read Article Save to Favourites Companies and Organizations, Mastercard Mastercard Data shows inflation’s impact on holiday shopping- 11% of shoppers looked for BNPL options. Companies and Organizations, Mastercard / 03/01/2023 Inflation changed the way Americans did their holiday shopping this year Mastercard’s latest Spending Pulse report shows. According to the report, the 7.6% year-over-year increase — which is not adjusted for inflation — was recorded between Nov. 1 and Dec. 24, and measured in-store and online retail sales across all forms of payment. The report also found that online sales increased 10.6% versus last year, with eCommerce making up 21.6% of total sales this year, up from 20.9% in 2021 and 20.6% in 2020 as consumers put greater stock in convenience and discounts and turned to online shopping to get it. Pressure was too much for some holiday shoppers, with half of the consumers we surveyed saying they were cutting back on spending this year simply because they don’t have the money. Another 56 million consumers were choosing not to shop at all this year. But of those consumers who did shop this year, about half of them said they planned to pay for their purchases using credit cards, loans, or BNPL options. Extrapolate the data somewhat, and that means about 98 million U.S. consumers planned to pay for at least one holiday purchase using one of those options. As many as 23% of holiday shoppers — or 48 million consumers — intend to use these methods to finance more than half of their holiday gift-giving. And when it comes to factors that determine consumers’ choice of retailers, PYMNTS research found that 60.4% of shoppers sought out discounts or sales, 48.3% wanted free shipping, and 11.4% looked for BNPL options. Read Article Save to Favourites Bump teams up with Mastercard and Highnote to launch the ‘Bump creator card,’ helping creators grow their businesses Companies and Organizations, Mastercard / 22/11/2022 Bump, an all-in-one financial services platform with tools that help creators better track and manage their money, is working with Highnote, a fully cloud-native modern card issuance and program management platform, and Mastercard to introduce the Bump Creator Card. The Bump Creator Card, in partnership with Highnote and powered exclusively by the Mastercard network, eliminates financial barriers that millions of independent creators – musicians, content creators, influencers, and more – face and empowers them with the resources they need to build successful businesses and brands. The global creator economy has greatly expanded over recent years and is believed to include approximately 200 million creators. This rapid growth has uncovered the need for creators to use a solution like Bump to receive access to tailored financial services that can support, monitor and track how much money they make from assets like royalties and publishing rights, as well as discover all sources of income so that creators have a true understanding of how much money they are making. With a multitude of ways to earn income outside of the traditional W2, creators need a new solution to access credit and financial tools that can help them expand their businesses. The Bump Creator Card provides creators with the following benefits: No Monthly Fees: With the Bump Creator Card, creators are only responsible for paying their outstanding balance, a one-time initial setup fee, and the nominal annual fee. No Credit Checks: Creators do not need to present their credit score in order to obtain a Bump Creator Card. Web3 Asset Consideration: When determining credit limits for creators receiving the Bump Creator Card, Bump accounts for non-traditional financial assets, including Web3 assets like cryptocurrencies and NFTs. Advanced Security Features: The Bump Creator Card is contactless and features Mastercard ID Theft Protection™ and Zero Liability Protection to detect fraud and protect cardholders from unauthorized transactions. Read Article Save to Favourites BONI and Mastercard partner to launch cross border payment services Companies and Organizations, Mastercard / 04/11/2022 Bank of Nevis International Ltd. (BONI), a provider of holistic wealth management, portfolio management, and FinTech services for clients worldwide, has partnered with the global technology company, Mastercard, to allow secure and seamless cross border payments. BONI customers can now send international payments with certainty, speed, and security through a single point of access. Transfers can be made to businesses and individuals in more than 100 markets and over 60 currencies covering 90% of the world’s population. Transfers can be made to bank accounts, mobile wallets, cards, and cash agents around the world. Real-time payments are also possible in more than 40 countries. For BONI’s private clients, this means sending money to loved ones worldwide in real-time, paying for tuition, paying for travel and airline tickets, and covering urgent medical fees in multiple countries and currencies with predictability and ease. For our business clients, this means peace of mind with paying international suppliers, sending earnings to global workers, or paying salaries and pensions to overseas recipients. Read Article Save to Favourites Adyen partners with Teamwork commerce to provide frictionless, integrated payments for retailers Companies and Organizations, Mastercard / 04/11/2022 Adyen, the global financial technology platform of choice for leading businesses, today announced a partnership with Teamwork Commerce, a leading mobile POS and OMS omnichannel retail solution, in the U.S. and Europe. Integrating Adyen’s technology and Teamwork’s cloud-based mobile POS solution will simplify payments for retailers, allows them to use one platform to manage all sales channels which provides a unified commerce experience. Teamwork Commerce’s integration into Adyen’s Terminal API allows retailers to leverage flexible features to fit the needs of their business, including the ability to save card tokens to customer profiles and to connect payment data across all instore and ecommerce transactions. The integration also allows for the acceptance of popular payment methods in addition to Pay-by-Link support. Read Article Save to Favourites Copyright © 2023 Finnovate Research · All Rights Reserved · Privacy Policy Finnovate Research · Knyvett House · Watermans Business Park · The Causeway Staines · TW18 3BA · United Kingdom · About · Contact Us · Tel: +44-20-3070-0188 Back to top previousnextslideshow