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 * Enterprises
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     * Solutions for EnterprisesEngaging and reliable communications at any
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     * GMS Business
       Communications SuiteReach your customers at the right time, on their
       preferred channels with our CPaaS solution
     * GMS AI ChatbotsBoost your Customer Care, drive Marketing and Sales and
       optimise your HR and Recruitment
     * GMS Customer EngagementBoost engagement with SMS Numbers and MNP Lookup
     * AdvertisingDelight your customer with Viber Ads and Stickers
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     * Solutions for OperatorsGuarantee messaging delivery, protect your mobile
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     * GMS Messaging HubEnsure reliable delivery for A2P, P2P and P2A messaging
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Press

GMS RANKED AS TIER 1 VENDOR IN ROCCO’S A2P SMS MESSAGING MARKET IMPACT REPORT
2023 FOR THE SECOND YEAR RUNNING

3 Aug 2023 2 min read
GMS

Share
 * 
 * 
 * 
 * 

BAAR, SWITZERLAND. 3 AUGUST 2023 – Global Message Services (GMS), a trusted
communications service provider for enterprises and mobile operators worldwide,
today announced that it has been ranked as a Tier 1 vendor in ROCCO’s A2P SMS
Messaging Market Impact Report 2023 for the second year running.

In addition to its ranking, GMS has topped the Tier 1 leaderboard this year in
both the Mobile Network Operator(MNO) and Enterprise editions of this report by
obtaining the highest overall ratings among all vendors surveyed. 

For the MNO survey, GMS achieved the highest rating out of all Tier 1 vendors –
4.4 out of 5. GMS was commended for the quality of service delivered, industry
expertise, and uptime performance.

On the Enterprise side, GMS performed the best among all Tier 1 vendors, with a
rating of 4.34 out of 5, and received the highest scores for reliability,
expertise, and thought leadership.

These latest accolades closely follow two other ROCCO reports released earlier
this year where GMS was recognised as a Tier 1 vendor for SMS Firewall and
CPaaS.

Charles Upchurch, CEO, GMS said: “ROCCO’s Market Impact Reports show that MNOs
and enterprises are increasingly aware of the importance of secure, trusted
messaging. Achieving the Tier 1 ranking for two consecutive years is a clear
demonstration of our team’s exceptional abilities in delivering top-notch
service.” 

“Text messaging for businesses remains the most efficient channel to reach end
users. Businesses continue to increase their use of SMS,  particularly to secure
their customer relationships. According to Juniper Research, authentication
messages accounted for a staggering 60% of business SMS traffic globally in
2022, up 5% in 2021 to 1.7 trillion. As the use of one-time passwords continues
to grow — so too will fraudsters’ efforts to exploit any security shortcomings.
To de-risk your communications, the simplest way is to use a messaging provider
that is committed to secure, legitimate traffic and guarantees the routing of
your messages with direct connections to mobile operators.” added Upchurch.

You can find more details on the report here.

For more information about GMS, visit www.gms-worldwide.com.

 

 

About GMS 

Global Message Services (GMS) is the trusted communications service provider for
Enterprises and Mobile Operators worldwide. 

GMS’ CPaaS solution enables brands to unify multichannel customer communications
via a single API and self-service platform. Complementing this is an AI-driven
chatbots and CCaaS platform that enables brands to build engaging, two-way, 24/7
communication at any touch point, significantly enhancing the customer
experience.

As a valued partner of Mobile Operators, GMS enhances their messaging business
and protects revenues by optimising A2P, P2P, and P2A traffic exchange, while
preventing SMS and voice fraud.

Established in 2006, GMS is the leader and industry ambassador for secure,
legitimate, and transparent messaging. It is headquartered in Baar, Switzerland,
with regional offices across the globe.


SIMILAR NEWS

13 Jul 2021 1 min read

GMS PARTICIPATES IN MOBILE WORLD CONGRESS BARCELONA 2021

It was a productive week for Team GMS at Mobile World Congress (MWC) 2021, which
ran from June 28 to July 1 in Barcelona, Spain.
7 Feb 2023 1 min read

GMS INTRODUCES UPDATED PUSH NOTIFICATIONS

GMS reveals enhanced Push Notifications to help our enterprise clients get the
most from their Android and iOS mobile applications. 
 * Enterprises
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word word word word word word word word

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