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XINIX REVIEWS


4.9 Rating 421 Reviews


100 %
of reviewers recommend Xinix
Company Reviews Metrics Info
4.9

Based on 421 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5



Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ




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Anonymous



Anonymous  // 01/01/2019


Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars
3 Stars 2 Stars 1 Stars Helpful

Arthur Langley

Unverified Reviewer
Show Details

“I can only echo what has been said by other 5 star reviewers. It is very
impressive to receive this quality of service and attention today. Many thanks
to Chloe, Maryam and the team.”

Helpful Report
Posted 4 days ago
Mr Steven Callaghan

Unverified Reviewer
Show Details

“The lady was very helpful and I was happy with her services so thank you”

Helpful Report
Posted 5 days ago
Bernie( Jowett And Jowett )

Unverified Reviewer
Show Details

“Uzair very helpful and we achieved what we needed, good service and product”

Helpful Report
Posted 1 week ago
Anonymous

Verified Reviewer
Show Details

“Mohsin was super helpful on the phone today and helped resolve an issue for
us.”

Helpful Report
Posted 1 week ago
Dave

Verified Reviewer
Show Details

“The help you get when you contact XINIX is seconded to none, the response to
any help you need is very quick,”

Helpful Report
Posted 1 week ago
Anonymous

Verified Reviewer
Show Details

“The support and customer services are quick to contact you back and helpful
sorting out any issues. I have been testing the product for a few weeks and just
ported my number to Xinix. The portal is a little too complicated to manage on
your own and most likely will need their help but as said, they are quick to
reply and help. So far, so good.”

Helpful Report
Posted 1 week ago
Anonymous

Verified Reviewer
Show Details

“Mohsin - Support that is of the highest level.... calm and works through the
problem and made sure that the problem was solved. He also gave good advice on
changes we might want to make in future and how they can be achieved.”

Helpful Report
Posted 2 weeks ago
Eric Drewe

Verified Reviewer
Show Details

“Fantastic customer service, I was updated at every stage of my transition from
current provider to Xinix service. Even if the update was not positive I was
informed. The not so positive update was regarding a late delivery of an ATA,
this was no big deal as I had service via mobile App and desktop PC. I have
worked in customer service for a global telecoms provider in the past and this
is exactly how I would have expected my team to perform. Well done Xinix.”

Helpful Report
Posted 2 weeks ago
Brian W.

Verified Reviewer
Show Details

“Excellent company and support from their staff, especially Uzair who was very
helpful and patient in assisting to setup the app for my mobile phone.
Everything is working as it should. Many thanks for all your support.”

Helpful Report
Posted 2 weeks ago
Terry Bolt

Verified Reviewer
Show Details

“This company are truly amazing in all aspects, and the numerous operatives have
always been courteous and helpful, so I have already recommended XINIS to
friends and family.”

Helpful Report
Posted 2 weeks ago
Anonymous

Verified Reviewer
Show Details

“Mohsin was very helpful in changing the way we received incoming/outgoing
calls. Fixed the problem vey quickly”

Helpful Report
Posted 3 weeks ago
Angela Defreitas

Unverified Reviewer
Show Details

“The transaction went really well and very quick. Great communication Thank you
would recommend”

Helpful Report
Posted 3 weeks ago
David P

Verified Reviewer
Show Details

“I have just ported my number over and had a few issues and questions. Uzair was
extremely helpful and resolved my problems. Excellent service”

Helpful Report
Posted 3 weeks ago
Dave

Verified Reviewer
Show Details

“Firmware update cocked up my phone system. Thanks to Maryam it is all fixed
now! Top notch support, thank you very much! Regards, Dave - Labcenter.”

Helpful Report
Posted 3 weeks ago
Neil

Unverified Reviewer
Show Details

“Although the issue required Husnain calling me back, once he did, all was
sorted. He was thoughtful, courteous and professional throughout.”

Helpful Report
Posted 4 weeks ago
Jon Baston-Pitt

Verified Reviewer
Show Details

“This stuff works. It’s simple. It’s excellent value for money. I love the way
we have a normal handset (me mum appreciates this part) and the rest of us
access this system via our mobiles using the app (essential as our mobile signal
comes and goes in these parts). Thee guys really seem to care about customer
service- I benefited from the follow-up call - well done team Xinix!”

Helpful Report
Posted 4 weeks ago
Yvonne Cooper

Verified Reviewer
Show Details

“Service Great. Easy to set up. They transferred my phone number no problems.
Any quires they answerer straight away, no hanging on the line for ages. I am so
pleased with everything.”

Helpful Report
Posted 4 weeks ago
Charles

Unverified Reviewer
Show Details

“Responsive and pleasant help. Maryam took an interest in ensuring our system
was working as it should.”

Helpful Report
Posted 1 month ago
Alan

Unverified Reviewer
Show Details

“Maryam helped us today to setup another phone for our ip land line. She was
very friendly and quick to sort us out. We are very happy with the service.”

Helpful Report
Posted 1 month ago
Anonymous

Unverified Reviewer
Show Details

“Uzair was fantastic he helped me to configure my phone he was very helpfull and
i took up alot of his time sorry about that not very technical, so happy to be
up and running thanks again for your expertise .”

Helpful Report
Posted 1 month ago
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Xinix is rated 4.9 based on 421 reviews

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