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AEON'S AFFORDABLE SMARTPHONES AND SIM CARDS [AEON MOBILE]

 * Why AEON MOBILE
    * About Us
    * Happy Customers
    * Our Staff
    * Free Trial
    * Smartphone Maintenance

 * Plans
    * Plans (standard plans)
    * Find your ideal plan
    * Yasashii Plan (Ages 60+)
    * Networks
    * Call charges / Voice Options 
    * Extra Options

 * Devices
    * See all devices
    * Networks
    * Extra Options
    * Glass Coating

 * Find a Store
    * List of Stores
    * Our In-Store Services

 * Campaign
 * Community
    * AEON MOBILE HIROBA
    * Budget SIM & Smartphone Guide 
    * Brand Message Contest

 * News
 * User’s Guide
 * For Businesses
 * My Page
 * See the cart

 * My Page
 * See the cart
 * News
 * Why AEON MOBILE
    * About Us
    * Happy Customers
    * Our Staff
    * Free Trial
    * Smartphone Maintenance

 * Plans
    * Plans (standard plans)
    * Find your ideal plan
    * Yasashii Plan (Ages 60+)
    * Networks
    * Call charges / Voice Options 
    * Extra Options

 * Devices
    * See all devices
    * Networks
    * Extra Options
    * Glass Coating

 * Find a Store
    * List of Stores
    * Our In-Store Services

 * Support / Inquiries
    * Considering AEON Mobile?
    * Current Customers
    * Pending orders / Customers before the start of ordering
    * how to apply
    * User’s Guide
    * FAQ

 * Campaign
 * Community
    * AEON MOBILE HIROBA
    * Budget SIM & Smartphone Guide 
    * Brand Message Contest

 * For Businesses
 * User’s Guide
 * FAQ
 * Networks
 * Network Speed Reference
 * Before signing a contract (contract terms / disclaimers)
 * Privacy Policy
 * Handling of personal information on websites, etc.
 * Indication based on the Act on Specified Commercial Transactions
 * Indication based on the Secondhand Articles Dealer Law
 * Telecommunications carrier name (sales company)

 * Facebook
 * X（Twitter）
 * YouTube
 * AEON MOBILE HIROBA

 * Support
 * Sign Up
 * MENU

 * AEON MOBILE is No. 1 in customer satisfaction for three consecutive years
   

I'm happy to be able to choose. There's joy in choosing.


IMPORTANT NEWS

Regarding communication failures of some SIM cards on NTT Docomo lines and free
replacements

 * Find a store
   near you
 * Apply online
   now

＼7 languages available／
Click here for available languages

Customers switching from the leading three mobile telecommunications company
reported savings of over
1,000 yen per smartphone
(June 2023 survey from AEON Mobile: Total number of responses 1,318)

20GB per person per month




If you apply for the 20GB voice plan
call, option, and device fees are not included

20GB per month for a family of 5 people




If a family of five applies for 20GB Share plan
call, option, and device fees are not included

Let's see the savings

Find your ideal plan for you
Apply online now
Find a store near you

Total number of customers who answered “I want to continue using it” (65.5%)
or “somewhat want to continue using” (28.2%)
(June 2023 survey: Total number of responses: 2,001)



These are the voices of the customers who are actually using our services.

Apply online now
Find a store near you

Even after signing the contract, you can review your plan
as many times as you like by rolling over each month.

The next month's rate plan can be changed up until the last day of the month.
Even if you change your price plan, you can roll over from the previous month.

Let's get started!

 * Find a store near you
 * Apply online now

Check the application process

 * 

 * 

 * It's cheap, but does it really work?
   
   *The service area and ease of connection are the same as those of NTT Docomo
   and au.
   *The communication speed is different from NTT Docomo and au.
   
   Because the service is provided by renting communication equipment from NTT
   Docomo and au, the service area and ease of connection are the same as those
   of NTT Docomo and au.
   Just because it's a cheap smartphone doesn't mean you won't be able to
   connect in an emergency.
   About available areas Click here for details
   *The communication area is the same as NTT Docomo and au, but the
   communication speed is different.

 * Will my current phone number change?
   
   You can continue using the service by completing the transfer (MNP)
   procedure.
   
   When you complete the transfer procedure (issuance of an MNP reservation
   number) with your current carrier, a 10-digit MNP reservation number will be
   issued. Please report this number when signing up for AEON MOBILE.
   If you are unsure about the procedure, please visit the AEON MOBILE Shop for
   assistance.
   Regarding transfer (MNP) procedures Click here for details
   *Limited to AEON MOBILE Shops in Honshu and Shikoku. *Customers must complete
   the procedures themselves.

 * I don't want to change my current email address
   
   You can continue to use G-mail and Yahoo! Mail.
   You can continue to use email addresses of major telecommunications companies
   such as Docomo, au, Softbank, etc.
   with the "carry mail" service.
   *Customers must apply by themselves.
   
   If you use G-mail or Yahoo! Mail and want to continue using your current
   smartphone, you can continue using it without any special procedures even if
   you change carriers (if you change your smartphone, you can use it as is. You
   can continue to use it by registering an account at
   If you are using an email address provided by a major telecommunications
   company that ends in @docomo.ne.jp, @au.com, @softbank.ne.jp, etc., your
   current telecommunications company's "carry mail" service is not available.
   Application is required (if you do not apply, you will no longer be able to
   use it after signing the AEON MOBILE contract)
   About the “Mail Carrying” service Click here for details
   *To use the "Mail Carry" service, customers must apply to their current
   carrier.
   *Using the "Mail Carry" service is subject to conditions set by major
   telecommunications companies, and charges will be incurred in addition to
   AEON MOBILE's communication charges.

 * Can I use it with my current smartphone?
   
   Most smartphones sold in Japan can be used as is.
   
   AEON MOBILE provides SIM cards that are compatible with NTT Docomo and au, so
   by using the SIM card that matches your smartphone, you can use most
   smartphones sold in Japan.
   Please select "NTT Docomo line" for NTT Docomo smartphones and "au line" for
   au smartphones.
   AEON MOBILE Shops nationwide also offer a service to try out SIM cards and
   smartphones. Please use all means. About smartphones that can use AEON
   MOBILE Click here for details
   *If you are using the "NTT Docomo line" on an NTT Docomo smartphone or the
   "au line" on an au smartphone, you do not need to unlock the SIM lock (if you
   are using an au smartphone released before July 2017, (Requires SIM
   unlocking)
   *For SoftBank smartphones, you can unlock the SIM lock and use the "NTT
   Docomo line" (some radio waves of a different type than NTT Docomo cannot be
   used, so the communication area is different from SoftBank's, especially in
   mountainous areas and at sea). Masu)

 * Are there any disadvantages?
   
   Internet speeds may be slow due to congestion during times when many
   customers are using the service.
   
   In general, the communication speed of cheap SIMs is slower than that of
   major carriers.
   During times when many customers use the service, such as commuting to work
   or school or during lunch breaks, the network becomes congested and
   communication speeds become especially slow.
   When you are out and about without a stable, high-speed, high-capacity
   communication environment such as Wi-Fi, you can use only mobile
   communication to watch high-quality videos (4K or HD quality) or play
   high-spec games (games that require intense movement or constant
   communication). ) may also be unsuitable for customers who wish to use the
   service.

 * I'm not sure if I can set it up it myself...
   
   Please inquire at a store near you. We look forward to your visit.
   
   AEON MOBILE Shops nationwide provide a variety of support, from consultation
   on rate plans and services before signing a contract, to initial settings and
   usage after signing a contract. You can feel free to consult with us anytime
   while doing your daily shopping.
   Find your nearest AEON MOBILE Shop
   *The services provided differ depending on the region and store, so please
   check each store's page in advance.
   *We provide consultation, support for transfer procedures, and initial
   settings (APN settings) after signing a contract free of charge.
   *Some services, such as app installation and data migration, are available
   for a fee.

See frequently asked questions


FIND OUT MORE AT AEON STORES NATIONWIDE.


In-store inquiries
(Find a store near you)

Contact us online

Inquiry form

Contact us by phone

0120-025-260

AEON MOBILE Customer Center

[Reception hours] 10:30-19:30(Open 365 days)

(We can only provide customer support in Japanese language.
 We apologize for any inconvenience this may cause.)


CLICK HERE TO APPLY FOR AEON MOBILE


Apply online now Check the application process

 * 2024.12.02
   
   press release
   
   We have been ranked first overall in the Oricon Customer Satisfaction(R)
   Survey "Low-cost SIM" for three consecutive years.

 * 2024.12.02
   
   Fault information
   
   (Repost) [Important] News of communication failure of some SIM cards on "NTT
   Docomo Line" and free replacement

 * 2024.12.02
   
   News
   
   (Repost) You can now process your model change request online.

 * 2024.12.02
   
   News
   
   (Repost) Official online store has been renewed – you can now purchase
   smartphones and upgrade models online.

 * 2024.12.02
   
   Services
   
   (Repost) [Important Notice] To customers applying for eSIM online

 * 2024.11.29
   
   News
   
   News of the end of new applications for the optional service "Children's
   Pack" (Sumamori)

 * See all announcements

 * See all campaigns


MOST VIEWED ARTICLES

 * You can still use your old smartphone! Introducing how to use it
   
   View article ＞
   
   

 * How to use SIM fleece smartphone with Docomo line? Detailed explanation of
   conditions and precautions!
   
   View article ＞
   
   

 * Definitive edition! 15 ways to lower your monthly smartphone and cell phone
   bills [For people who want to keep their bills absolutely low]
   
   View article ＞
   
   


NEW ARTICLES

 * How to copy and paste on a smartphone? Explanation for iPhone/Android
   
   View article ＞
   
   

 * Is it possible to replace the SIM card myself? Detailed instructions for
   iPhone and Android
   
   View article ＞
   
   

 * Is your smartphone unable to connect to the internet? We will explain how to
   deal with internet problems on smartphones.
   
   View article ＞
   
   

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PAGE TOP
 * Facebook
 * Twitter
 * YouTube
 * AEON MOBILE HIROBA

 * About Us
 * Plans (standard plans)
 * Devices
 * Support
 * Campaign
 * Extra Options
 * Contract Process
 * News
 * FAQ
 * Budget SIM & Smartphone Guide 
 * My Page

 * Networks
 * Configuring Service Settings
 * Before signing a contract (contract terms / disclaimers)
 * Network Speed Reference
 * Privacy Policy
 * Handling of personal information on websites, etc.
 * Indication based on the Act on Specified Commercial Transactions
 * Indication based on the Secondhand Articles Dealer Law
 * Telecommunications carrier name (sales company)
 * User’s Guide
 * For Businesses

Aeon Co., Ltd.

Copyright © AEON RETAIL CO.,LTD.
All rights reserved.

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AVAILABLE LANGUAGES

When you call 0120-025-260, we will identify your language and connect you
with a professional interpreter.
There may be a short wait while we arrange the interpreter.



When the voice announcement begins, press "1" if you are already an AEON MOBILE
subscriber, or press "2" if you have questions about signing up for a contract
online.

 * *Reception hours may vary depending on the language.






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繁體中文
简体中文
한국어

 * 日本語
 * English
 * 繁體中文
 * 简体中文
 * 한국어

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