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URL: https://www.bt.com/help/here-for-you/managing-your-account/ways-to-get-your-bill
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undefined

 1. 
 2. Help and support
 3. Here For You
 4. Managing your account
 5. Ways to get your bills and other communications

Back


  


WAYS TO GET YOUR BILLS AND OTHER COMMUNICATIONS

Get the information you need in a way that's convenient for you.




WAYS TO GET YOUR BILLS AND OTHER COMMUNICATIONS

Get the information you need in a way that's convenient for you.



We want to make sure you can access the information you need quickly and easily.

You can get your bills and other important information in different formats:


 * Braille - UEB (Unified English Braille), grade 2
   
 * Large print - Arial 18
 * Audio CD

 


CHANGE HOW YOU GET BILLED 


 1. At the top of any page click on My BT. Log in to My BT. 
 2. Go to Your bills and usage > Your bill settings > Change how you receive
    your bill.
 3. Go to Choose format and choose from options like Large Print, Braille and
    Audio CD.
    

Or call us on:

0800 800 150

Monday to Friday, 8am – 5pm

 



NEED A DIFFERENT FORMAT?


If you need some other format - like different font sizes, Grade 1 Braille, or
coloured paper/ text - we'd be glad to help.

Just call us on:

0800 800 150

Monday to Friday, 8am – 5pm

 


CHANGE OTHER DOCUMENTS


We can also give you other documents like letters and user guides in other
formats, including:

 * Braille - UEB (Unified English Braille), grade 2
   
 * Large print - Arial 18
 * Audio CD

To change how you get letters and user guides, please call us on:

0800 800 150

Monday to Friday, 8am – 5pm








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©BT 2024
 * Contact BT
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 * T&Cs
 * Modern Slavery Statement
 * Here For You - Supporting your needs
 * Accessibility
 * Welsh language support

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