support.microsoft.com Open in urlscan Pro
2620:1ec:bdf::40  Public Scan

Form analysis
3 forms found in the DOM

Name: searchForm — GET /en-us/Search/results

<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
  data-seautosuggest="{&quot;queryParams&quot;:{&quot;market&quot;:&quot;en-us&quot;,&quot;clientId&quot;:&quot;7F27B536-CF6B-4C65-8638-A0F8CBDFCA65&quot;,&quot;sources&quot;:&quot;Microsoft-Terms,Iris-Products,DCatAll-Products&quot;,&quot;filter&quot;:&quot;+ClientType:StoreWeb&quot;,&quot;counts&quot;:&quot;5,1,5&quot;},&quot;familyNames&quot;:{&quot;Apps&quot;:&quot;App&quot;,&quot;Books&quot;:&quot;Book&quot;,&quot;Bundles&quot;:&quot;Bundle&quot;,&quot;Devices&quot;:&quot;Device&quot;,&quot;Fees&quot;:&quot;Fee&quot;,&quot;Games&quot;:&quot;Game&quot;,&quot;MusicAlbums&quot;:&quot;Album&quot;,&quot;MusicTracks&quot;:&quot;Song&quot;,&quot;MusicVideos&quot;:&quot;Video&quot;,&quot;MusicArtists&quot;:&quot;Artist&quot;,&quot;OperatingSystem&quot;:&quot;Operating System&quot;,&quot;Software&quot;:&quot;Software&quot;,&quot;Movies&quot;:&quot;Movie&quot;,&quot;TV&quot;:&quot;TV&quot;,&quot;CSV&quot;:&quot;Gift Card&quot;,&quot;VideoActor&quot;:&quot;Actor&quot;}}"
  data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
  data-m="{&quot;cN&quot;:&quot;GlobalNav_Search_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c1c9c2m1r1a1&quot;}" aria-expanded="false" style="overflow-x: visible;">
  <div class="x-screen-reader" aria-live="assertive"></div>
  <input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
    name="query" role="combobox" placeholder="Search for help" data-m="{&quot;cN&quot;:&quot;SearchBox_nav&quot;,&quot;id&quot;:&quot;n1c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:1,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-toggle="tooltip"
    data-placement="right" title="Search for help" style="overflow-x: visible;">
  <button id="search" aria-label="Search for help" class="c-glyph" data-m="{&quot;cN&quot;:&quot;Search_nav&quot;,&quot;id&quot;:&quot;n2c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:2,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" data-bi-mto="true"
    aria-expanded="false" style="overflow-x: visible;">
    <span role="presentation" style="overflow-x: visible;">Search</span>
    <span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
  </button>
  <div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
    <ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
      data-m="{&quot;cN&quot;:&quot;search suggestions_cont&quot;,&quot;cT&quot;:&quot;Container&quot;,&quot;id&quot;:&quot;c3c3c1c9c2m1r1a1&quot;,&quot;sN&quot;:3,&quot;aN&quot;:&quot;c3c1c9c2m1r1a1&quot;}" style="overflow-x: visible;"></ul>
    <ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
      <li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
    </ul>
  </div>
</form>

GET /search/results

<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search">
  <div class="supHomeAndLandingPageSearchBoxContainer" role="presentation">
    <input class="supHomeAndLandingPageSearchBox" id="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="How can we help you?">
    <input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery" value="false">
    <button class="supHomeAndLandingPageSearchButton" id="searchsubmit" type="submit" title="Search" data-bi-mto="">
      <span class="supHomeAndLandingPageSearchIcon" aria-hidden="true"></span>
    </button>
  </div>
</form>

Name: smartFeedbackForm — javascript:void(0);

<form action="javascript:void(0);" id="extendedFeedbackForm" name="smartFeedbackForm" class="smartFeedbackForm supStickyFeedbackMarginBottom">
  <div class="ocSmartFeedbackBegin extendedFeedbackArticleInfoUseful" role="region" aria-label="Provide feedback about this article">
    <h2 id="beginFeedbackHeader" class="boldFont extendedFeedbackHeader">Was this information helpful?</h2>
    <div class="feedbackButtons" role="group" aria-labelledby="beginFeedbackHeader">
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonYes" type="button" data-bi-id="buttonYes" data-bi-mto="">Yes</button>
      <button class="ocFeedbackButton supStickyFeedbackButton feedbackSelection feedbackButtonBlue" name="buttonNo" type="button" data-bi-id="buttonNo" data-bi-mto="">No</button>
    </div>
  </div>
  <div id="extendedFeedback" class="ocSmartFeedbackReply ocHidden">
    <div id="extendedFeedbackHeader" class="supStickyFeedbackHeader">
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Thank you! Any more feedback for Microsoft?</span>
      </label>
      <label for="feedbackText" class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <span class="boldFont" aria-hidden="true">Can you help us improve?</span> (Send feedback to Microsoft so we can help.) </label>
    </div>
    <fieldset id="extendedFeedbackArticleExperience" class="feedbackGroup">
      <legend class="extendedFeedbackQuestionLabels">What affected your experience?</legend>
      <div class="ocFeedbackHeaderIfArticleHelpful ocHidden">
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              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_0" name="helpful_0" value="Resolved my issue" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Resolved my issue"></span>
              <span class="experienceOptionLabels">Resolved my issue</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_1" name="helpful_1" value="Clear instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Clear instructions"></span>
              <span class="experienceOptionLabels">Clear instructions</span>
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          </div>
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        <div id="articleExperience_helpful_1">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_2" name="helpful_2" value="Easy to follow" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Easy to follow"></span>
              <span class="experienceOptionLabels">Easy to follow</span>
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          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_3" name="helpful_3" value="No jargon" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="No jargon"></span>
              <span class="experienceOptionLabels">No jargon</span>
            </label>
          </div>
        </div>
        <div id="articleExperience_helpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_4" name="helpful_4" value="Pictures helped" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Pictures helped"></span>
              <span class="experienceOptionLabels">Pictures helped</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="helpful_5" name="helpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
          </div>
        </div>
      </div>
      <div class="ocFeedbackHeaderIfArticleNotHelpful ocHidden">
        <div id="articleExperience_notHelpful_0">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
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              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Didn't match my screen"></span>
              <span class="experienceOptionLabels">Didn't match my screen</span>
            </label>
          </div>
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_1" name="notHelpful_1" value="Incorrect instructions" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Incorrect instructions"></span>
              <span class="experienceOptionLabels">Incorrect instructions</span>
            </label>
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        <div id="articleExperience_notHelpful_1">
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              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Too technical"></span>
              <span class="experienceOptionLabels">Too technical</span>
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            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_3" name="notHelpful_3" value="Not enough information" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough information"></span>
              <span class="experienceOptionLabels">Not enough information</span>
            </label>
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        <div id="articleExperience_notHelpful_2">
          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_4" name="notHelpful_4" value="Not enough pictures" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Not enough pictures"></span>
              <span class="experienceOptionLabels">Not enough pictures</span>
            </label>
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          <div class="experienceOption">
            <label class="articleExperienceOptionsLabels">
              <input class="articleExperienceOptionsCheckbox" type="checkbox" tabindex="-1" id="notHelpful_5" name="notHelpful_5" value="Other" data-bi-dnt="">
              <span class="checkboxTick" tabindex="0" role="checkbox" aria-label="Other"></span>
              <span class="experienceOptionLabels">Other</span>
            </label>
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        </div>
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    </fieldset>
    <div id="extendedFeedbackVerbatim" class="verbatimFeedback feedbackGroup">
      <label for="verbatimFeedbackInput" class="extendedFeedbackQuestionLabels">Any additional feedback? (Optional)</label>
      <textarea id="verbatimFeedbackInput" class="ocSmartFeedbackTextArea" name="feedbackText" rows="6" cols="40" maxlength="250"
        placeholder="To protect your privacy, do not provide any personal information such as email address, phone number, product key, password, or credit card number."></textarea>
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    <div id="extendedFeedbackFormSubmit" class="feedbackButtons">
      <button id="buttonFeedbackVerbatimSubmit" class="ocFeedbackButton supStickyFeedbackButton ocButtonSendComment feedbackButtonBlue" type="submit" data-bi-id="buttonFeedbackVerbatimSubmit" data-bi-mto="" disabled="">Submit feedback</button>
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    <div id="privacyStatement">
      <span>By pressing submit, your feedback will be used to improve Microsoft products and services.</span>
      <a id="privacyLink" href="https://privacy.microsoft.com/en-US/privacystatement"><span>Privacy Statement.</span></a>
    </div>
  </div>
</form>

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SharePoint
Troubleshoot
Troubleshoot

Restore deleted items from the site collection recycle bin 


RESTORE DELETED ITEMS FROM THE SITE COLLECTION RECYCLE BIN 

Applies ToSharePoint Server Subscription Edition SharePoint Server 2019
SharePoint Server 2016 SharePoint Server 2013 SharePoint Server 2013 Enterprise
SharePoint in Microsoft 365

You’re invited to try Microsoft 365 for free



Unlock now

When you delete items (including OneDrive files) from a SharePoint site, they're
sent to the site Recycle Bin (also called the first-stage Recycle Bin), where
you can restore them if you need to. When you delete items from a site Recycle
Bin, they're sent to the site collection Recycle Bin (also called the
second-stage Recycle Bin). The first-stage Recycle Bin contributes to the
storage used metric while the second-stage Recycle Bin does not.

Note: Web items (subsites) go directly to the second-stage Recycle Bin and still
count toward the storage used metric. The quota is returned when the web items
are purged from the second-stage Recycle Bin. 

A SharePoint site collection administrator can view and restore deleted items
from the site collection Recycle Bin to their original locations. If an item is
deleted from the site collection Recycle Bin, or it exceeds the retention time,
it is permanently deleted.

Important: The SharePoint Recycle Bin is different from the Recycle Bin in
Windows. If you delete files or folders that you're syncing, you can restore
them from the Windows Recycle Bin on your PC. To put your Windows Recycle Bin on
your desktop, see Show or hide the Recycle Bin.

WebOffice 2016 - 2021Office 2013


RESTORE AN ITEM FROM THE SHAREPOINT IN MICROSOFT 365 SITE COLLECTION RECYCLE BIN

 1. On modern team sites and classic sites (subsites), in the left pane,
    select Recycle bin.
    
    On modern communication sites, select Site contents, and then select Recycle
    bin in the top navigation bar. If you don't see the Recycle Bin, follow
    these steps:
    
    a. Select Settings and then select Site settings.
       
       Note: If you don't see Site settings, select Site information and then
       select View all site settings. Some pages might require you to select
       Site contents and select Site settings.
    
    b. Under Site Collection Administration, select Recycle bin.

 2. At the bottom of the Recycle Bin page, select second-stage recycle bin.
    
    Note: You need administrator or owner permissions to use the site collection
    Recycle Bin. If you don't see it, it might have been disabled or you don't
    have permission to access it.

 3. Point to the items you want to restore, select the check icon to the right
    of each one, and then select Restore.
    
    Note: If you restore an item that was originally located in a deleted
    folder, the folder is recreated in its original location and the item is
    restored in that folder.


RESTORE AN ENTIRE SITE COLLECTION

If you're a global admin or SharePoint admin in Microsoft 365, you can also
restore entire site collections from the site collection Recycle Bin. For info,
see Restore a deleted site collection.


HOW LONG ARE DELETED ITEMS KEPT IN THE RECYCLE BIN?

In SharePoint in Microsoft 365, items are retained for 93 days from the time you
delete them from their original location. They stay in the site Recycle Bin the
entire time, unless someone deletes them from there or empties that Recycle Bin.
In that case, the items go to the site collection Recycle Bin, where they stay
for the remainder of the 93 days unless:

 * The site collection Recycle Bin exceeds its quota and starts purging the
   oldest items.

 * The items are manually deleted by the site collection administrator from the
   site collection Recycle Bin (for info about doing this, see Delete items from
   the site collection Recycle Bin).

The site Recycle Bin storage counts against your site collection storage quota
and the List View Threshold. The amount of space allocated to the site
collection Recycle Bin is 200% of the site collection quota. These values are
not configurable.

SharePoint Online retains backups of all content for 14 additional days beyond
actual deletion. If content can't be restored via the Recycle Bin or Files
Restore, an administrator can contact Microsoft Support to request a restore
any time inside the 14-day window.

Note: Restorations from backups can only be completed for site collections, not
for specific files, lists, or libraries. If you need to recover a specific item,
find it in the Recycle Bin, right-click it, and choose Restore.

In addition to the above, customers also have the option to utilize Microsoft
365 Backup for data recovery. Microsoft 365 Backup offers a longer protection
time and provides uniquely fast recovery from common business continuity and
disaster recovery (BCDR) scenarios like ransomware or accidental/malicious
employee content overwrite/deletion. Additional BCDR scenario protections are
also built directly into the service, offering an enhanced level of data
protection. 


RESTORE AN ITEM FROM SHAREPOINT SERVERS 2019 AND 2016 SITE COLLECTION RECYCLE
BIN PAGE

 1. On the left Quick Launch pane of the Site page, choose Recycle Bin.
    
    If you don't see the Recycle Bin, try the following steps:
    
    a. Select Settings and then select Site settings.
    
    b. Select Recycle bin under Site Collection Administration.
    
    Important: You need administrator or owner permissions to use the site
    collection Recycle Bin. If you don't see it, it might have been disabled or
    you don't have permission to access it. If you're the SharePoint
    administrator, see Configure SharePoint Recycle Bin settings. If not, talk
    with your farm or server administrator.

 2. At the bottom of the Recycle Bin page, select second-stage recycle bin.

 3. Select the box next to the item(s) you want to restore and then
    select Restore.
    
    Note: If you restore an item that was originally located in a deleted
    folder, the folder is recreated in its original location and the item is
    restored in that folder. 

 4. Select OK.


RESTORE A DELETED SITE

Deleted sites are retained in the site collection Recycle Bin. From there, a
site collection administrator can restore them to their original site
collection.

Note: SharePoint Server 2019 users can restore items that they've deleted
themselves, and also items that other users in the site have deleted. Users need
edit permission on the deleted items so they're visible in their SharePoint
recycle bin.

Before you restore, you should be aware that:

 * Any content types that are added while a site is in the site collection
   Recycle Bin are not added to that site. Thus, field definitions might not be
   up to date.

 * Content deployment does not affect a deleted site in the site collection
   Recycle Bin. To resolve this issue, run scoped deployment for the site after
   you restore it.

 * When update packages are installed, including Microsoft quick fix engineering
   (QFE) updates, the update packages are not applied to sites in the site
   collection Recycle Bin. To resolve this issue, manually upgrade the site
   collection by using the Upgrade-SPContentDatabase cmdlet on the content
   database that contains that site collection.

Note: If you don’t see the site you want to restore, it might already have been
permanently deleted, either manually or automatically. If you have questions
about the automatic deletion settings, talk with your farm or server
administrator.


RESTORE AN ENTIRE SITE COLLECTION

If you're a SharePoint administrator, you can restore a site collection using
PowerShell. For info, see Restore-SPDeletedSite.


HOW LONG ARE DELETED ITEMS KEPT IN THE RECYCLE BIN?

There are two Recycle Bins, the site Recycle Bin (first-stage) and site
collection Recycle Bin (second-stage). The default retention period for any item
is 30 days. The retention period begins as soon as the item is deleted and
doesn't change even if it is moved from the site Recycle Bin to the site
collection Recycle Bin. This period can be increased up to as many as 10,000
days from the date that the original deletion event occurred.

You may also configure items in your Recycle Bin to not be automatically
discarded after a set period of time, if desired. Items in the site Recycle Bin
count against the site's storage quota and the List View Threshold. The default
amount of space available in the Site Collection Recycle Bin is 50% of the site
quota, but can be configured for up to 500% of the site quota. These values can
be configured by your farm administrator.

For more info, see Configure SharePoint Recycle Bin settings.


RESTORE AN ITEM FROM THE SHAREPOINT SERVER 2013 SITE COLLECTION RECYCLE BIN PAGE

 1. On the left Quick Launch pane of the Site page, choose Recycle Bin.
    
    If you don't see the Recycle Bin, try the following steps:
    
    a. Select Settings and then select Site settings.
    
    b. Select Recycle bin under Site Collection Administration.
    
    Important: You need administrator or owner permissions to use the site
    collection Recycle Bin. If you don't see it, it might have been disabled or
    you don't have permission to access it. If you're the SharePoint
    administrator, see Configure SharePoint Recycle Bin settings. If not, talk
    with your farm or server administrator.

 2. In the Recycle dialog, select Deleted from end user Recycle Bin.

 3. Select the box next to the item(s) you want to restore and then
    select Restore.
    
    Note: If you restore an item that was originally located in a deleted
    folder, the folder is recreated in its original location and the item is
    restored in that folder.

 4. Select OK.


RESTORE A DELETED SITE

Deleted sites are retained in the site collection Recycle Bin. From there, a
site collection administrator can restore them to their original site
collection.

Before you restore, you should be aware that:

 * Any content types that are added while a site is in the site collection
   Recycle Bin are not added to that site. Thus, field definitions might not be
   up to date.

 * Content deployment does not affect a deleted site in the site collection
   Recycle Bin. To resolve this issue, run scoped deployment for the site after
   you restore it.

 * When update packages are installed, including Microsoft quick fix engineering
   (QFE) updates, the update packages are not applied to sites in the site
   collection Recycle Bin. To resolve this issue, manually upgrade the site
   collection by using the Upgrade-SPContentDatabase cmdlet on the content
   database that contains that site collection.

Note: If you don’t see the site you want to restore, it might already have been
permanently deleted, either manually or automatically. If you have questions
about the automatic deletion settings, talk with your farm or server
administrator.


RESTORE AN ENTIRE SITE COLLECTION

If you're a SharePoint administrator, you can restore a site collection using
PowerShell. For info, see Restore-SPDeletedSite.


HOW LONG ARE DELETED ITEMS KEPT IN THE RECYCLE BIN?

There are two Recycle Bins, the site Recycle Bin (first-stage) and site
collection Recycle Bin (second-stage). The default retention period for any item
is 30 days. The retention period begins as soon as the item is deleted and
doesn't change even if it is moved from the site Recycle Bin to the site
collection Recycle Bin. This period can be increased up to as many as 10,000
days from the date that the original deletion event occurred.

You may also configure items in your Recycle Bin to not be automatically
discarded after a set period of time, if desired. Items in the site Recycle Bin
count against the site's storage quota and the List View Threshold. The default
amount of space available in the Site Collection Recycle Bin is 50% of the site
quota, but can be configured for up to 500% of the site quota. These values can
be configured by your farm administrator.

For more info, see Configure SharePoint Recycle Bin settings.


A FEW BASICS ABOUT RESTORING FROM THE RECYCLE BIN

 * Securable objects bring all their contents back with them    When you restore
   any securable object (any object to which access can be controlled), it is
   restored with all of the objects that it contained when it was deleted. For
   example, if you restore a list, library, folder, or Document Set, the
   restored version contains all the documents and other items that it contained
   when it was deleted. If you restore a file or other item that has multiple
   versions, the restored file or item includes all the versions it contained
   when it was deleted.

 * Most objects can’t be restored if their container objects aren’t present   
   If you delete an object and then delete the object that contained it, you
   must restore the container before you can restore the object. For example, if
   you delete a file and then delete the library in which it was stored, you
   must restore the library before you can restore the file. If you delete an
   earlier version of a file and then delete the current version of the file
   itself, you must restore the file itself before you can restore the earlier
   version.

 * Exception: An object deleted from a folder can be restored without first
   restoring the folder    The folder is automatically re-created in its former
   location, but now contains only the object that you restored. (Alternatively,
   you can also restore the folder manually from the Recycle Bin, in which case
   it’s restored with all the contents that it had when it was deleted.)


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