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Report


PRACTICAL LAW CONNECT

Efficient task-based legal resources for in-house counsel



RESEARCH STUDY OVERVIEW

Blue Hill Research conducted interviews with organizations who were early
adopters of Practical Law Connect to determine why they chose to invest in the
solution, including what issues drove them to make the investment, the value
provided to date, and any next steps these organizations plan on taking, whether
contemplating the expansion of the use of the solution or a contraction.


WHY PRACTICAL LAW CONNECT?

Legal departments have found themselves under increasing pressure to be more
efficient and reduce their overall legal spend. In response, legal departments
have looked to adopt solutions that have allowed them to integrate previously
disparate tasks, reducing the amount of time required to complete specific tasks
and the number of overall solutions that organizations have had to adopt.
Reflecting this trend, Thomson Reuters introduced Practical Law Connect, which
integrates Practical Law and its focus on providing legal practitioners with
legal know-how with Thomson Reuters Westlaw and its access to primary and
secondary sources and forms.

Practical Law Connect was developed with the particular goal of providing
transactional attorneys and in-house attorneys with a single resource to the
legal materials that would be most important for their practices. For many
in-house counsel, the research tools available may not provide sufficient
functionality or hamper the ability of legal teams to conduct and complete their
daily legal tasks.


CORE INVESTMENT DRIVERS

Blue Hill Research observed three key motivating factors that drove
organizations to invest in Practical Law Connect:

 * Become a more efficient business unit
 * Find tools that reflect the day-to-day research needs of in-house counsel
 * Find a tool that assists the legal department with locating relevant
   checklists, forms and templates to improve the transactional practice of the
   legal department

As a group, these factors contributed to significant obstacles that
organizations were having as they sought to develop a more efficient,
cost-effective legal department. Previously available research tools did not
provide access to the breadth of information necessary, requiring practitioners
to engage with multiple tools, verify information through general, broad-based
Internet searches, or contact outside counsel early in the process for general
research knowledge.

Working within these limitations, the practitioners lacked effective control
over legal spend, and faced significant roadblocks when attempting to conduct
legal research that crossed from traditional case-based research to
incorporating practical legal tips.

> I was switching from a litigation role to a general counsel role, which can be
> a big switch. I wanted something that would help with that transition. I
> wanted another layer to ensure that I'm getting everything done that the
> company needs me to get done. Practical Law Connect has great checklists and
> broad overviews of different areas of law. I still have to go to outside
> counsel for certain things, but Practical Law Connect is a great preparation
> tool to make sure we're all on the same page at the beginning.

General Counsel 


Chemical Manufacturer



TASK-BASED ORGANIZATION OF LEGAL RESOURCES

Thomson Reuters developed the use of task-based menus to provide users with an
alternate entry point when conducting legal research, understanding that
in-house counsel frequently address issues in a wide array of subject areas
preventing them from becoming a subject-matter expert in any one area. The menus
allow counsel to begin their search either through an "In-House Counsel
Projects" menu or by searching a menu dedicated to "Practice Areas."

Organizations found that the task-based organization of legal resources allowed
them to quickly identify the different aspects of the legal matter they faced,
and which ones were the most relevant, by drilling down into subtopics necessary
to respond efficiently to the matter. Additionally, they reported the use of
Practical Law Connect provided them with the ability to conduct large research
projects – such as the development of company policies – more effectively,
allowing them to provide additional overall value to the organization.

The research participants reported that the flexibility offered by task-based
menus provided them with the ability to delve into areas where they had little
expertise and to quickly identify changes to the legal or regulatory environment
that were important to their particular organization and properly provide
guidance to their organizations.


INTEGRATION OF PRACTICAL LAW AND WESTLAW

Having a legal research tool dedicated to transactional tasks that also allows
for easy access to both the Practical Law and Westlaw content is a driving
factor into the decision to invest in Practical Law Connect.

The efficiencies gained by having a starting point dedicated to transactional
tasks provide Practical Law Connect users with the opportunity to conduct
additional value-adding tasks and to become a more cost-effective legal
department.

Reducing the time to complete a given task allows a legal department to either
reduce the amount of legal spend on outside counsel or free up time within the
department to engage in additional tasks. Time-saving is closely associated with
cost-saving, especially within the corporate legal department. Eighty percent of
the research participants observed a noticeable improvement in the overall
efficiency with which in-house lawyers are able to find the legal resources they
need.

> In 2014, it took me four months to put together our organization's social
> media policy, cobbling it together from other research tools. Going into
> Practical Law Connect, I can identify the task I am working on and it is right
> there. I can compare our current policies against the templates and easily
> make any changes we need to make. Instead of using a variety of resources,
> it's all right there. It saves me a lot of time and effort.

Compliance Officer

Insurance Provider

Download a PDF of full report




ABOUT THE AUTHOR

Jim Duffy is a research analyst at Blue Hill Research focusing on enterprise
risk management, compliance and policy management, and legal technology. Duffy
is interested in using his background as a legal practitioner to translate the
potential of emerging, new technologies as tools to improve the efficiency of
the provision of legal services.

Duffy is an attorney licensed to practice in the Commonwealth of Massachusetts.
Previously he has held roles in the Solicitor's Office of the United States
Department of the Interior; the chambers of the Honorable Timothy S. Hillman, a
federal trial judge for the District of Massachusetts; the General Counsel's
Office of BJ's Wholesale Club, Inc.; and the law office of Seth H. Salinger, a
business litigation firm.

You can follow him on Twitter @jsduffy42 or connect
on linkedin.com/in/jamessduffy.

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Practical Law Connect


See for yourself what a difference Practical Law Connect can make


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