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Submission: On December 26 via api from ES — Scanned from NL
Effective URL: https://www.nixxis.com/
Submission: On December 26 via api from ES — Scanned from NL
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Skip to content * Artificial Intelligence * Your needs * Inbound calls * Outbound calls * Omnichannel management * AI and chatbot * Analyzes and reports * Workforce management * Our solutions * Contact Suite * Digital * Telecom * Social * Resources * News * Event calendar * Webinars * Case studies * White papers * Support Center * Company * About us * Our Offices * AFRC Member * Contact * Request demo * Artificial Intelligence * Your needs * Inbound calls * Outbound calls * Omnichannel management * AI and chatbot * Analyzes and reports * Workforce management * Our solutions * Contact Suite * Digital * Telecom * Social * Resources * News * Event calendar * Webinars * Case studies * White papers * Support Center * Company * About us * Our Offices * AFRC Member * Contact * Request demo DEMO * +32 2 307 00 00 * EN * FR * Artificial Intelligence * Your needs * Inbound calls * Outbound calls * Omnichannel management * AI and chatbot * Analyzes and reports * Workforce management * Our solutions * Contact Suite * Digital * Telecom * Social * Resources * News * Event calendar * Webinars * Case studies * White papers * Support Center * Company * About us * Our Offices * AFRC Member * Contact * Request demo * Artificial Intelligence * Your needs * Inbound calls * Outbound calls * Omnichannel management * AI and chatbot * Analyzes and reports * Workforce management * Our solutions * Contact Suite * Digital * Telecom * Social * Resources * News * Event calendar * Webinars * Case studies * White papers * Support Center * Company * About us * Our Offices * AFRC Member * Contact * Request demo DEMO * +32 2 307 00 00 * EN * FR HOME PAGE GIVE BACK TO YOUR CUSTOMERS THE DESIRE TO RESPOND! MAKE YOUR CUSTOMERS WANT TO PICK UP THE PHONE ! Optimize productivity and profitability of your teams while guaranteeing a qualitative customer experience. Book your demo! MAKE YOUR CUSTOMERS WANT TO PICK UP THE PHONE ! Optimize productivity and profitability of your teams while guaranteeing a qualitative customer experience. Optimize the productivity and the profitability of your teams while guaranteeing a high-quality customer experience. Book your demo! 😉 NO LONGER CHOOSE BETWEEN PRODUCTIVITY AND CUSTOMER SATISFACTION! DISCOVER NIXXIS! TELEPHONY SOFTWARE THAT MAXIMIZES YOUR PROFITS AT ALL LEVELS! YOU HAVE TO CONSTANTLY JUGGLE BETWEEN INBOUND AND OUTBOUND ACTIVITY? * Gain productivity by managing these two activities in just one click! * Distribute calls to the most qualified teams and improve your once & done rate. * Simplify your processes and ensure an optimal customer experience DO YOUR SUPPORT TEAMS HAVE TO MANAGE EMAILS, CALLS AND TICKETS AT THE SAME TIME? * Ease the interactions with your customers. * Reach your customers on their preferred channels with intelligent automation. * Configure your voice server to guide your customers in a targeted manner. YOUR LOW RATE OF ARGUMENTATIVE CONTACTS IS DETRIMENTAL TO YOUR COMMERCIAL EFFICIENCY * Benefit from an intelligent dialer to preserve your productivity. * Make your calls easier to manage by ensuring you’re compliant with the law. * Identify the best agent profile based on the contact file to be processed. YOU ARE JUST ONE CLICK AWAY FROM MAKING YOUR DREAM COME TRUE! Play Video IN SHORT AT NIXXIS, WE HELP YOU TO ✅ Streamline your customer service by optimizing the number of advisors to handle requests ✅ Integrate the ticketing tool to distribute tickets in the same way as calls to increase productivity ✅ Implement an effective process so that the right people are mobilized at the right time ✅ Intelligently segment your campaigns to gain commercial efficiency ✅ Analyze advanced statistical reports in real time to adapt campaigns Achieve your goals here! WHY YOU SHOULD CHOOSE US! At Nixxis, we have been concilating customer satisfaction and productivity without compromise for over 15 years. We understand that it is sometimes difficult to choose between the two, but with our solution, why choose? What’s more, thanks to the integration of our solution into your IT ecosystem, your business software interacts easily with the software. Finally, the unrivaled level of configuration of the software allows us to respond to all your problems, which we know are complex. What are you waiting for? Book your demo! DISCOVER NIXXIS CONTACT SUITE Take 10 minutes to appreciate the ergonomics and the potential of our software! Book a demo! DISCOVER NIXXIS CONTACT SUITE Take 10 minutes to appreciate the ergonomics and the potential of our software! Book a demo! PERFECT INTEGRATION WITH YOUR FAVORITE SOFTWARE Book a demo! MAXIMIZE THE PERFORMANCE OF YOUR CONTACT CENTER They chose us and recommend us +18% PRODUCTIVITY “Nixxis has allowed us to organize the work of our production teams completely automatically. We clearly save time and money by maintaining a steady pace with intelligent dialing” How Intrum increased its productivity +18% OF SALES PER HOUR “In order to ensure our growth, we needed a stable and reliable partner capable of providing us from the cloud with a top-notch service for our multiple sites. The Nixxis teams have always been there to provide us with the impeccable quality of service that has always been part of our trademark in managing our outbound campaigns.” How VIPP increased its outbound sales +15% OF RESOLUTION ON FIRST CALL “We needed a solution that would increase our overall responsiveness and complaints handling. With Nixxis Contact Suite and its omnichannel configuration, we now have a 360-degree view of our customer interactions and have been able to improve our overall brand perception.” How Europ Assistance increased its key indicators +25% Productivity "We wanted a powerful, reliable solution that was open enough to adapt to the needs of our different customers. Whether in customer service or debt collection, Nixxis enables Webhelp to maintain its position as market leader." HOW WEBHELP INCREASED PRODUCTIVITY +18% outbound flow "In order to ensure our growth, we needed a stable and reliable partner capable of providing us from the cloud with a top-notch service for our multiple sites. The Nixxis teams have always been there to provide us with the impeccable quality of service that has always been part of our trademark in managing our outbound campaigns." HOW VIPP INCREASED OUTBOUND SALES +49% first call resolution "We needed a solution that would increase our overall responsiveness and complaints handling. With Nixxis Contact Suite and its omnichannel configuration, we now have a 360-degree view of our customer interactions and have been able to improve our overall brand perception." HOW EUROP ASSISTANCE INCREASED ITS KEY INDICATORS +25% Productivity "We wanted a powerful, reliable solution that was open enough to adapt to the needs of our different customers. Whether in customer service or debt collection, Nixxis enables Webhelp to maintain its position as market leader." HOW WEBHELP INCREASED PRODUCTIVITY +18% outbound flow "In order to ensure our growth, we needed a stable and reliable partner capable of providing us from the cloud with a top-notch service for our multiple sites. The Nixxis teams have always been there to provide us with the impeccable quality of service that has always been part of our trademark in managing our outbound campaigns." HOW VIPP INCREASED OUTBOUND SALES +49% first call resolution "We needed a solution that would increase our overall responsiveness and complaints handling. With Nixxis Contact Suite and its omnichannel configuration, we now have a 360-degree view of our customer interactions and have been able to improve our overall brand perception." HOW EUROP ASSISTANCE INCREASED ITS KEY INDICATORS +25% Productivity "We wanted a powerful, reliable solution that was open enough to adapt to the needs of our different customers. Whether in customer service or debt collection, Nixxis enables Webhelp to maintain its position as market leader." HOW WEBHELP INCREASED PRODUCTIVITY +18% outbound flow "In order to ensure our growth, we needed a stable and reliable partner capable of providing us from the cloud with a top-notch service for our multiple sites. The Nixxis teams have always been there to provide us with the impeccable quality of service that has always been part of our trademark in managing our outbound campaigns." HOW VIPP INCREASED OUTBOUND SALES +49% first call resolution "We needed a solution that would increase our overall responsiveness and complaints handling. With Nixxis Contact Suite and its omnichannel configuration, we now have a 360-degree view of our customer interactions and have been able to improve our overall brand perception." HOW EUROP ASSISTANCE INCREASED ITS KEY INDICATORS Previous slide Next slide + OVER 150 CLIENTS PLACE THEIR TRUST IN US! Customer cases NEWS, ADVICE AND EXPERTISE... STAY INFORMED! HOW TO OPTIMIZE YOUR PERFORMANCE THROUGH QUALITY MONITORING? Read more THE 4 REASONS TO OUTSOURCE YOUR BUSINESS PROCESSES Read more WHAT EFFECT DOES REGULATION HAVE ON INDUSTRY PLAYERS WITH REGARD Read more ECONOMIC MISSION TO SENEGAL Read more Load More Nixxis is a market leader in contact centre solutions that is universally recognized for its reliability of operation, the range of its functionalities and the performances it achieves for the professionals who use it Jasa PBN FEATURES * Inbound Calls * Outbound Calls * Omnichannel Management * AI & Chatbot * Analytics & Reporting * Workforce Management PRODUCTS * Nixxis Contact Suite * Nixxis Digital * Nixxis Telecom Services * Telecommunications * Insurance * Financial Services * Petrol & Gas * Healthcare * Hospitality * Public Sector * Retail Sector * Transportation RESOURCES * Blog * Case studies * White Papers * Support Center COMPANY * Contact Us * Our Offices * Request Demo * About us © Copyright 2023 Nixxis. All Rights Reserved. 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