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 * Mon - Fri: 9:30AM - 6:30PM


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Menu   ≡ ╳
 * Home
 * About Us
 * DIAMOND JEWELRY
   * RINGS
     * New
     * Professionally Restored
   * EARRINGS
     * New
     * Professionally Restored
   * PENDANT
     * New
     * Professionally Restored
   * BRACELETS
     * New
     * Professionally Restored
 * LOOSE DIAMONDS
 * Bespoke
   * Custom Made
   * Trade in
   * Workshop
 * Sale
   * New Arrivals
   * Best Seller
 * Blog
 * Contact


Sale 2024



EXCLUSIVE ELEGANCE, MADE JUST FOR YOU

Bespoke Jewelry at Its Best.
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SHOP NOW Bespoke Jewelry at it's Best. SALE 2024 Exclusive Elegance,
Made Just for You SHOP NOW Bespoke Jewelry at it's Best. SALE 2024 Exclusive
Elegance,
Made Just for You



WHY SHOP WITH US

At Dianoche, we are artisans of dreams, transforming moments into cherished
memories and celebrations into enduring legacies. Step into our world of
opulence and join us on an extraordinary journey of luxury and indulgence.




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EMERALD
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CLIENT LOVE

Adeline Tan
November 30, 2023
Wonderful! I honestly have nothing but praise for this local business, the
service that I received from Elad and Melissa was really top notch! Met up with
Elad yesterday evening and from the get go he was very approachable, sincere and
professional. He really took the time to patiently go through each and every
piece with me, and it was a real pleasurable learning experience for a lay
person like me. My time spent there was very comfortable and completely
un-pressured and I would not hesitate to recommend them to anyone!
Read more
Simon Wee
September 22, 2023
It was a pleasure to have been served by Agnes Kor who exuded her warmth and
hospitality while she discharged her duties professionally. She shared her
knowledge about Gemstones to give us a better understanding and widen our
horizon for our future selection. Appreciate her sincerity for a smooth
transaction dealt.
Read more
Eunice Tan
September 15, 2023
Agnes is a very kind lady. Pleasant and well mannered. She is also very patient.
High Remcommend Agnes as your sales person to attend to your needs.
 
erica tenggara
July 10, 2023
Efficient & seamless process in selling my inherited gold, white gold & diamond
jewellery which was paid for on the spot. Elad was very friendly, informative &
productive. Couldn’t recommend enough!
Read more
Ash
July 6, 2023
Lengthy essay ahead. Long story short, they ended up refunding but left us with
a traumatic and disappointing experience. Wasted our time (around 4 months
exluding the time when we first started designing the ring back in January), our
effort in a once in a life time engagement preparation 😭

We customised our engagement ring and wedding band with them after seeing so
many 5 stars reviews, the diamond was ok, design simple yet ok, wedding band
turned up acceptable, huge issue was on the ring setting of the engagement ring.
We redo the setting not once, twice but 3 times still the issue can’t be
resolved. (The diamond was a 0.70 carat F SI2 cut and polish is excellent while
the symmetry is very good, GIA cert since April 2019 that cost $3600 together
with ring setting it is $4380 in total).

The ring is a basic 4 claws classic slightly twisted 14K white gold. There was
symmetry issue with the claws, which one side is slight higher than another. It
can be clearly seen with our eyes, but they can’t see it, they said it’s perfect
for them. If you as a jeweller has issue about jewelry symmetry, a huge question
mark on your professionalism.

They said ring setting was done by subcontractors, then I would suggest you to
change your partner, or ask them to improve their craftsmanship, but not expect
your customer to accept that hand craft is “IMPERFECT”. I doubt that. (Do note
that previously the ring band is not round as well after resizing, that have
been resolved but not the symmetry issue)

The male boss is good he admitted the issue and promise to redo the setting,
will “sit besides the craft man” and make sure everything is perfect for us.

My concern is about the lady name Vri and another is a caucasian lady. (Pardon
us for naming her in such a way as we don’t have her name we only remember the
1st person that serve us which is Gladys however she don’t seem to be there
after resizing the ring) After the second adjustment on ring setting and resize,
Vri did not agree the setting was off and insisted that if we asked for redo
there’s nothing much can be further done. I couldn’t accept then she only called
boss in to deal with us. Red flag.

After the last adjustment, as we can still see the setting was odd, raising our
concern, the Caucasian lady came to us and say “WHAT’S the issue now, can you
explain? I believe this is the best we can do, I saw it perfectly. If you are
unhappy, we can refund for you” yes this was her original line. Her tone of
voice is very condescending. Instead of offering their apologies first that was
their “direct reply” given to us.

She said it’s her culture to speak directly and did apologise after that. Sorry
I see no culture should be this rude, she can’t even let us finish our lines
when we were trying to explain to them what their eyes CANNOT SEE. Using the
excuse “from where I coming from is to speak directly” is clearly not acceptable
in the service line.

The issue we take here is their attitude and how they handle their customer in a
situation that is caused by their shortfall. We truly believe one can be more
tactful with theirs choice of words and attitude.

They have over promise and under delivered. (something which the male boss have
promise that he would ensure it would be perfect this time round) If they
couldn't do they should not have promise it and wasted each other time. If they
were to put themselves in the customer perspective when your wedding is up soon
and your ring is not even ready how would you feel.

PS: We have read your response and accepted your apologies, we wish your
business all the best. We have edited Vri's name as well and offer our apologies
on that as we miss her name out.

PPS: There is no personal privacy of mine being protected when you have decided
to use my full name 👍
 
Cody Lee
June 20, 2023
I had the pleasure of purchasing my 2nd piece of jewelry at DianoChe Jewellery
and was blown away by the pleasant consistent service I received from Agnes.
From the moment I walked in, she greeted me with a warm smile and made me feel
welcome.

Throughout my shopping experience, Agnes was incredibly knowledgeable about the
products and was able to answer all of my questions with ease. She took the time
to understand my needs and preferences, and provided helpful suggestions that
ultimately led me to find the perfect piece of jewelry.

But what really stood out to me was how accommodating Agnes was. She went above
and beyond to make sure I was happy with my purchase, and even took the time to
procure my coveted jewellery box, clean and polish the stones before presenting
it to me.

Overall, a pleasant experience that will definitely be the place to go if you
are looking for any gemstone and diamonds.
Read more
Simon Lim
May 24, 2023
Elad, Agnes and the team provided excellent customer service.
Had to bring back a Gemstone for resizing and they did it promptly
 
Golden Scissors Award
May 15, 2023
Agnes was super patient, helping me through the selection. It’s awesomely
dazzling. Almost blinded my eyes! Diamonds are girls’ best friend!
 
Ken Khoo
April 19, 2023
Elad was very professional, sincere and patient in explaining the (small) rings
I brought to him, regardless they were small items. Being a layman in terms of
jewelries, I was at first apprehensive when I found Dianochediamonds on Google,
but am glad I went to them, and they offered much higher value than another
appraiser that I had gone to. Thank you.
Read more
Mel AR
March 25, 2023
I was initially very nervous when I made an appt to meet up
With Agnes. Given it’s a Fine Jewellery store that serves their clients by appt.
We didn’t have a huge budget in all honesty. Naturally I was a tad intimidated.
But Agnes was very very warm in her text messages and that point we already felt
at ease and comfortable and went to the showroom boutique .
Her sincere welcome was so refreshing . No judgements whatsoever. The entire
session with Agnes, she was extremely patient, attentive to our needs and wants
and there was not a Single moment we felt pushed or pressured that we had to
walk away with a piece or two to buy. Agnes was extremely knowledgeable and made
our entire experience such a pleasant one. And I learnt a thing or two too.
She was Definitely very passionate about their pieces and took every attention
to detail to the piece we picked. We came with uncertainties to purchase. We
left with 2 beautiful pieces. Thank you Agnes for making us feel welcome and
very satisfied with our purchases. Of course I would go back again to get
another piece or two 😅
Read more

Google rating score: 5.0 of 5, based on 149 reviews


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OUR STORE

 * Address : 29 Kreta Ayer Rd, Singapore 088996
 * Contact Us : Whatsapp Now
 * Mail : sales@dianochediamonds.com.sg
 * Opening : Monday to Friday 9:30AM to 6:30PM
 * Closed : Closed on Public Holidays
 * By Appointment Only*




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