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Press Release

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INFOVISTA ENABLES OPERATORS TO TEST USER EXPERIENCE OF OTT VOICE, VIDEO AND
INTERACTIVE 5G APPS AND SERVICES

Media
Links



New solutions extend full network testing to include all native and OTT
applications and services such as Counter-Strike, WhatsApp or Netflix

Paris, France – May 19th, 2022 – Infovista, the global leader in network
lifecycle automation (NLA), today announced new user experience testing
solutions for the most resource intensive – and latency sensitive – OTT
applications and interactive 5G services. Innovatively combining various generic
testing techniques, sophisticated real live service traffic pattern emulations
and machine learning (ML) algorithms, Infovista enables mobile operators to
fully test not only their networks, but also the user experience of any native
or OTT applications and services running over them. The Infovista user
experience testing portfolio includes sQLEAR, Infovista’s VoLTE and VoNR voice
quality testing solution, and new generic testing solutions for OTT voice
services, OTT video streaming, and interactive services including e-gaming,
remote drone control and video conferencing.

Infovista User Experience Testing

Operators can now test the user experience of high bandwidth, low latency 5G
services such as e-gaming using Infovista’s new generic pattern profiling. By
emulating the traffic patterns of highly interactive and intensive services,
such as the First-Person Shooter (FPS) game genre (e.g. Counter-Strike),
Infovista’s testing solutions validate if the network can deliver a great user
experience for subscribers using this type of service. Real-time emulation of
traffic based on adaptable network conditions enables gaming KPI measurements to
be mapped to user experience scores on the service’s interactivity quality. This
allows operators to determine both network readiness and any potential
improvement actions needed to improve the end user experience.

Infovista’s new generic framework for OTT media testing solves the key challenge
with testing OTT media today, namely that parameters such as how to login, or
the layout and behavior of the application can change without any notice, and
can differ between devices, platforms, countries and even networks. By providing
user interface (UI) automation when setting up the tests, while the test
methodology and KPIs remain generic, Infovista enables operators to test the
generic framework regardless of what OTT media application/service is being
used. This saves operators time when testing a multitude of OTT media
applications and allows them to quickly test any new application with
consistency and confidence.

Infovista now enables operators to generically test OTT voice and video
streaming across the large variety of applications, codecs and clients by using
a generic client to mimic the behavior of an OTT voice client (e.g. WhatsApp)
and/or video streaming client (e.g. video on demand category like Netflix).
Infovista’s voice quality ML-based predictor, sQLEAR, uses a generic OTT voice
client design based on one of the most commonly used OTT voice apps, WhatsApp.
This significantly reduces both cost and time to market of new OTT voice
services.

Dr. Irina Cotanis, Technology Director, Network Testing at Infovista explains
how using Infovista’s generic testing techniques enables operators to
efficiently test user experience for all OTT apps running over their network,
while reserving app specific testing for only those apps or services identified
as requiring special care and attention:

“If we look at the variety and diversity of popular OTT applications, we can see
it is impossible to test them all. The most eloquent example is the most
demanding and popular 5G service, mobile cloud gaming, for which the multitude
and variety of game genres make it clear that there is no point even trying to
optimize your network for all the different types of games. Thanks to the
multitude of OTT apps and the ever-expanding range of devices, it’s simply not
practical or financially viable to test every device, every OTT app and every
interactive service. Instead, by testing the network against the key parameters
of the most demanding and/or most commonly used OTT application/service, we can
give operators the confidence they need to not just deliver a network capable of
supporting less intensive and/or less common OTT apps and services, but make
user experiences promises, safe in the knowledge that their network will
deliver,” said Dr. Cotanis.

More technical information about Infovista’s approach to user experience testing
and our solutions, is detailed in a new blog by Dr Irina Cotanis on the topic
here:
https://www.infovista.com/blog/how-to-test-user-experience-for-all-5g-services-and-ott-applications.

Infovista’s TEMS Network Testing Portfolio enables network and services
performance quality evaluation, troubleshooting and optimization by measuring
and benchmarking end user experience. For Network Operators and Regulators, TEMS
delivers the ability to walk test, drive test, and dynamically analyze service
performance under real-life conditions—indoors, outdoors, and around the clock.
For more on the Infovista TEMS network testing portfolio, please visit
https://www.infovista.com/tems

***

About Infovista
Infovista is the global leader in network lifecycle automation (NLA) for the
next-gen networks era. With its unique NLA approach, Infovista allows
communications service providers (CSPs) and enterprises to improve their network
performance and customer experience, optimize their productivity, and reduce
their costs, while maximizing return on their investments. Spanning the entire
network lifecycle, Infovista’s products and solutions leverage an open,
integrated, cloud-native portfolio that automates tasks, flows, analytics, and
decisions to the greatest extent possible. More than 1,700 customers, including
400 Mobile Network Operators, around the world rely on Infovista to plan,
design, deploy, test, operate, support, optimize, evolve, report on and monetize
their networks – www.infovista.com

Media Contact:
Richard Howson
Temono for Infovista
richard.howson@temono.com
+44 (0)7833 693 862

Issue Date
19 May 2022

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Infovista User Experience Testing
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Related Links
Infovista homepage
How to test user experience for all 5G services and OTT applications?



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