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Text Content

Discord Tickets
Discord Tickets

Type to start searching
discord-tickets/bot
 * v4.0.19
 * 899
 * 471

 * Home
 * Documentation
 * Blog
 * Changelogs
 * Privacy


PREMIUM FEATURES FOR FREE

The most popular open-source ticket management bot for Discord, a free
alternative to the premium and white-label plans of other popular ticketing
bots.

Get started Learn more © Sebastian Svenson



WHAT MAKES IT AWESOME? ¶

Discord Tickets is a feature-rich bot for creating and managing ticket channels
- a free alternative to the paid "premium" and "white-label" plans of popular
ticketing bots such as Ticket Tool, TicketsBot, Tickety, Helper.gg, Helper, and
others.


 * HIGHLY CUSTOMISABLE
   
   Make the experience you want. You can easily change colours, messages, and
   tweak or toggle features to suit your server's needs.


 * LOCALISED
   
   Supports multiple languages. Not translated in your language yet? Contribute
   on Weblate.


 * OPEN-SOURCE
   
   You're free to host your own customised bot.


 * EASY TO SETUP
   
   Detailed documentation and guides, automation, and a simple settings panel
   make getting started relatively stress-free.


 * ADVANCED FEATURES
   
   Unique or improved features you won't find in similar bots. Keep scrolling to
   see some.


 * PREMIUM FEATURES FOR FREE
   
   There is no premium plan. Everyone gets everything for free.


FEATURES ¶


BEAUTIFUL ARCHIVES

Discord Tickets can encrypt and store messages sent within tickets, including
attachments and avatars, so your users and staff can easily see what was said
months ago, without missing information.

The portal web app makes it even easier to find tickets and read messages
without downloading anything.

Learn more


SIMPLE SETTINGS

There are no admin commands cluttering up your Discord server. All server
configuration, such as changing embed colours, creating categories and panels
etc, can be done quickly through a simple GUI that is bundled with the bot, so
it doesn't complicate installation.

Global settings, such as the bot's presence/activity, can also be easily changed
in the main configuration file.

Learn more


MODERN FEATURES

Discord has improved over the years, adding new ways for bots and users to
interact. Tickets are important - you should be using a bot that has grown with
Discord and adopted the new features to improve the user experience.

Discord Tickets uses slash and context menu commands, buttons, menus, and modal
forms.

Learn more




HELPS YOU HELP

Create an unlimited number of tags to be used a self-serve knowledgebase, or for
staff sending repeated messages.

You can even configure regular expressions for each tag so the bot can
automatically reply to frequently-asked questions, relieving your staff from
constantly repeating themselves.

Learn more






--------------------------------------------------------------------------------


There's more!

Discord Tickets has lots of useful features, whilst steering clear of copying
bloat or poor features from other bots. Many of the features are optional, so
can be dialled down or completely disabled if you don't want them.

View all features


TRUSTED BY THOUSANDS OF SERVERS SINCE 2019 ¶


SINCE 2019, 3 USERS HAVE CREATED 380,000 TICKETS IN 4000 SERVERS.

Server and ticket count data begins with v3.0 in 2021.
User activation data begins with v4.0 in late 2022.

Get started View stats


SPONSORS ¶

Discord Tickets is supported by these awesome communities and businesses.


SIMPLY VANILLA


SIMPLYVANILLA.NET


DNZSCRIPTS





CAPOLLO MEDIA


CAPOLLOMEDIA.COM


BECOME A SPONSOR ¶

If you use Discord Tickets in a large community or for your business, consider
sponsoring the project to help me build a better and open-source ticket bot.
Sponsors get prioritised support and feature requests.

Want to help me build a better ticket bot?

View sponsoring options


LET'S COMPARE ¶

Discord Tickets vs Ticket Tool Discord Tickets vs Tickets Discord Tickets vs
Tickety Discord Tickets vs Helper.gg

View all comparisons

Next Getting started


Terms of service — Privacy policy

© 2023 Isaac Saunders.
Discord Tickets is not affiliated with nor endorsed by Discord Inc.

Made with Material for MkDocs Insiders.


Discord Tickets
discord-tickets/bot
 * v4.0.19
 * 899
 * 471

 * Home
 * Documentation
   Start here!
 * Blog
 * Changelogs
 * Privacy



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